What to Check First
- Do not plug in the refrigerator immediately after moving it on its side. If plugged in too soon, the oil inside the compressor may not have settled properly. This can affect cooling performance or cause serious damage to the compressor.
- To prevent damage, always keep the refrigerator upright when moving it. If you had to lay the refrigerator on its side to move it through a doorway, wait at least 2 hours before plugging it in. This allows the oil inside the compressor to settle.
- Follow these steps when moving your refrigerator:.
- Keep the refrigerator as upright as possible the entire time you are moving it.
- If you must briefly lay the refrigerator on its side to fit through a doorway, move it slowly and carefully to avoid impact.
- When transporting the refrigerator in a vehicle, keep it upright and secure it firmly to minimize vibration.
- If the refrigerator was moved on its side, set it upright in its final location and wait at least 2 hours before plugging it in.
- If these steps don’t resolve the issue, visit the LG Customer Support website for further assistance. You can explore available support options, such as chat support or a technician visit, depending on your region. • Service fees may apply for technician visits if the product is out of warranty. • This guide is based on standard models. Actual settings and menus may vary by model and region. • This content was partially edited using AI for clarity.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for Can I move my LG refrigerator on its side? How to move and install it safely?
Do not plug in the refrigerator immediately after moving it on its side. If plugged in too soon, the oil inside the compressor may not have settled properly. This can affect cooling performance or cause serious damage to the compressor.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
Related LG Products
These model pages are linked because the stored category or exact model matches this Help Library topic.