Search 2,435 stored troubleshooting, setup, maintenance and how-to summaries. Open the official LG source for model-specific safety directions.
TroubleshootingWhile the LG AeroCat Tower is running, press and hold the Fan Speed button for 3 seconds to turn on Cat Relax Mode. When your cat sits on the cat dome, this mode automatically reduces fan noise and airflow to create a quieter, more comfortable resting environment.
Air CareIndex summary
TroubleshootingIs the concentration of indoor fine dust exceptionally high even if an air purifier is used?
Air Care
Troubleshooting→ With the Sleep mode turned on, the display is fully activated when you operate other functions, and when the operation is over, all status display and button functions except the Sleep button are turned off.
Air Care
TroubleshootingDid the filter replacement lamp not turn off or the did the lamp turn on even if the filter was replaced?
Air Care
TroubleshootingWhen opening a new product, the filter’s activated carbon and dust collection filter are sealed and packed, so when the filter is opened and used for the first time, it can be recognized as smell.
Air Care
TroubleshootingPlace the battery on the tray with the + (plus) mark facing up.
Air Care
TroubleshootingWhen the PuriCare 360 is running in [Auto] mode, it can be operated in [Boost] mode, depending on the overall cleanliness. (Please check if the Clean Boost is activated.)
Air Care
TroubleshootingWhen the PuriCare 360 is running in [Auto] mode, it can be operated in [Boost] mode, depending on the overall cleanliness. (Please check if the Clean Boost is activated.)
Air Care
TroubleshootingWhen the PuriCare 360 is running in [Auto] mode, it can be operated in [Boost] mode, depending on the overall cleanliness. (Please check if the Clean Boost is activated.)
Air Care
TroubleshootingIf the buttons are in lock mode or the cover is not closed properly after cleaning, the buttons may not be pressed.
Air Care
TroubleshootingIf the buttons are in lock mode or the cover is not closed properly after cleaning, the buttons may not be pressed.
Air Care
TroubleshootingIf the buttons are in lock mode or the cover is not closed properly after cleaning, the buttons may not be pressed.
Air CareIndex summary
TroubleshootingThe PuriCare 360 Alpha model is equipped with a filter life sensor (differential pressure sensor) that detects dust pollution in the filter, which accurately informs when to replace the filter. If an abnormality is found while detecting the filter status, the "Check filter" message may appear.
Air Care
TroubleshootingThe PuriCare 360 Alpha model is equipped with a filter life sensor (differential pressure sensor) that detects dust pollution in the filter, which accurately informs when to replace the filter. If an abnormality is found while detecting the filter status, the "Check filter" message may appear.
Air Care
TroubleshootingThe actual color may seem different from the one you saw in-store or through a monitor as the PuriCare 360 model’s color is a combination of its round shape + gloss (shimmer) and the angle of light, the refraction of light, and the angle of view. The model comes in three colors: White, Romantic Ocean (bluish silver), and Romantic Rose (dark pink silver).
Air Care
TroubleshootingThe [CL] message on your LG dehumidifier indicates that Child Lock is enabled. Child Lock is a standard safety feature designed to prevent children from accidentally operating the unit Depending on your model year, simply press and hold the designated button for 3 seconds to unlock it and use the buttons normally.
Air Care
TroubleshootingIf your LG dehumidifier's "Bucket Full" light does not turn off even after you have emptied the water bucket, the float inside the bucket is likely stuck. Gently shaking the water tank to free the sensor usually resolves this issue.
Air Care
OperationNow that your dehumidifier is connected to your WiFi, it’s time to learn more about what you can do with the LG ThinQ app. This article will walk you through the special features and settings of your smart appliance.
Air CareIndex summary
InstallationCongratulations on your purchase of this LG Air Purifier product.
Air Care
OperationIf your LG dehumidifier is having an operating issue the unit is programmed to communicate diagnostic messages displayed as codes. Most issues related to common error codes can be resolved by following the troubleshooting solutions below.
Air Care
TroubleshootingThe E15 error code appears on your LG SIGNATURE air purifier's display when dust or debris has built up on the Ultra Fine Dust Black Filter. Remove the filter, wash it in warm water with a mild detergent, let it dry completely in a shaded area, and then reinstall it to clear the error.
Air Care
TroubleshootingWhen the air purifier automatically circulates indoor air, the fan speed may suddenly increase, and you may notice an increase in noise. This is not a malfunction. It is normal operation caused by an automatic function designed to improve air circulation.
Air Care
TroubleshootingIf you notice an odor from the air purifier but the odor level indicator does not change, it may be due to certain substances the sensor cannot detect. Test the odor sensor to make sure it is working properly.
Air Care
TroubleshootingTurn off the air conditioner before removing the filter. Wash the filter with lukewarm water (below 104°F / 40°C). If the filter is heavily soiled, replace it with a new one. Removal methods vary by model type (Casement Window, Window, or Portable). Please refer to the instructions below for your specific model.
Air ConditionersIndex summary
Troubleshooting※ Note : Both preheating and defrosting are normal operations designed to ensure efficient heating. Rest assured, your unit is working properly.
Air Conditioners
TroubleshootingIn case of the product with the air purification function added to it, if the filter cover is not assembled properly, the quick buzzer sounds will be heard 7 times, thus failing operation of the air purification function. Assemble the filter cover accurately one more time.
Air ConditionersIndex summary
Troubleshooting2. You are not recommended to use it together with an ultra sonic humidifier in the winter. During or after humidifier operation, the fine dust density might tend to be high for a longer time than usual. If you must use it, then make sure to keep the minimum distance of 2.5 (8.2ft) meters and pay attention to the fact that the fine dust density can go…
Air ConditionersIndex summary
TroubleshootingBy setting the auto drying function, you can enable automatic drying of internal moisture generated during cooling operation after stopping of operation, thus preventing the growth of fungus or germs and making sure that refreshing cooling can be achieved. Ceiling mounted 4-way (square model) air conditioners produced after January, 2019 support the auto…
Air ConditionersIndex summary
TroubleshootingFunction controller is a device that can be connected to the 16 room central controller to remotely control target temperature, wind volume and etc of each room.
Air ConditionersIndex summary
RepairClean the ultra-fine filter, or replace the filter upon regular basis according to the management method of the filter.. 1. Set target temperate at lower value to run the product in the cooling mode.. 2. Make use of [Fan Mode] or [Auto Drying] function before stopping use of the air conditi.
Air ConditionersIndex summary
Repair1. Turn the product off, and unplug the power cord.. 2. Open the suction grill at the rear of the product to take out the ultra fine filter.. 3. Use a cleaning machine or soft brush to clean it.. If it is severely contaminated, wash it with water using a neutral detergent.. 4. Complet.
Air ConditionersIndex summary
Troubleshooting1. For safety, turn off [Main Power Switch] before cleaning the filter.
Air ConditionersIndex summary
Troubleshooting(There may be live power remained when you cleaning the outdoor unit with the power not turned off.)
Air Conditioners
RepairDry it in low sunlight or fluorescent light for approximately 3 hours.. It is recommended to clean it once every 6 months. ※ based on usage of 8 hours a day. Warning!. Never clean it with water.. Super ultra-fine dust filter. Soak the super ultra-fine dust filter in water enough.
Air ConditionersIndex summary
RepairIf the air filter clogged with dusts, cool air may not blow.. ➔ You can clean the ultrafine filter (the dust filter) with a vacuum cleaner, or wash it with water.. It is not allowed of washing the dust collecting filter (ultrafine dust filter) with water.. The filter should be replaced.
Air ConditionersIndex summary
Repair1. For your safety, turn off the main power switch before cleaning the filter.. 2. Using both hands, grab the front grill and turn it CCW to open the front grill.. 3. As shown in the figure, pressure the 2 hooks and separate the filter from the front grill in the direction of arrow.. 4..
Air ConditionersIndex summary
Repair1. For your safety, turn off the main power switch before cleaning the filter.. 2. Using both hands, grab the front grill and turn it CCW to open the front grill.. 3. As shown in the figure, pressure the 2 hooks and separate the filter from the front grill in the direction of arrow.. 4..
Air ConditionersIndex summary
RepairIn the case of a double-glazed window, if the outer window is closed so that heat cannot escape. Check that the installation insulator and the mounting plate are properly fastened.. 1. Are the side gaskets fastened on both sides of the mounting plate?. 2. Are the window track holders abo.
Air ConditionersIndex summary
RepairDoes water drip from the metal connection with the pipe of the outdoor unit, or is dew condensed on the connection?. Using the cooling function of the air conditioner drops the temperature of the pipe of the air conditioner.. At this moment, dew may be condensed because of temperature diffe.
Air ConditionersIndex summary
RepairThe mode of a ceiling mounted air conditioner that uses multiple units at the same time must be matched to either cooling or heating.. The inability to select either cooling or heating is a symptom that occurs because all air conditioners in use are not matched to either cooling or heating.. ..
Air ConditionersIndex summary
RepairDoes cool air not blow when you turn the power on, and press [Cooling] button?. Cool air blows, but cooling seems mild.. The temperature in the space where the outdoor is installed.. You might select a function of mild cooling.. The ultrafine filter is covered with dusts.. An air c.
Air ConditionersIndex summary
RepairYou selected weak cooling or set the target temperature high.. Fan direction is set to upward.. Outdoor unit room does not vent air very well.. Lots of dusts are accumulated in the filter.. Hot air comes in from the outside.. Try this. Check the remote controller window for the.
Air ConditionersIndex summary
RepairDehumidification operation is used to remove moisture while maintaining a low cooling level.. In dehumidification operation, as the outdoor unit operates, weak cooling is provided, thus there would be some cold wind.. You can use it on a wet day or during a monsoon season to simultaneously.
Air ConditionersIndex summary
RepairMessage [Clean Filter] automatically appears on the LCD display of the remote control when operation hours recorded so far reach the filter cleaning timing independent from filter cleaning.. ➔ Check the filter for dusts built up, and then continue using the product for approximately 50 hours.
Air ConditionersIndex summary
TroubleshootingIf the artificial intelligence function is set, AI displayed, and the temperature, the airflow, and the air direction button may not operate.. Check if the artificial intelligence function has been set.. Artificial intelligence (AI) function. ➔ The function senses the indoor temperatur.
Air ConditionersIndex summary
Repair[AI] standing for artificial intelligence is a function same as auto operation that makes the product automatically supply adequate temperature and airflow to indoor environment.. Some of the operation modes may not be supported depending on the products.. From the standard [0]: You can adj.
Air ConditionersIndex summary
RepairYou made wrong internal connections in the circuit breaker box during electrical construction works.. Try this. After electrical construction works, does the wired remote controller display the CH54 message?. ➔ Turn on the dedicated circuit breaker connected to the air conditioner and.
Air ConditionersIndex summary
RepairHi or Lo is a message indicating indoor temperature.. It is not an error indicating failure.. Feel at ease.. Try this. or higher.. This guide was created for all models, so the images or content may be different from your product.
Air ConditionersIndex summary
RepairIf you stop the air conditioner, the LED lamp blinks periodically and weak wind comes out while the louver is slightly opened?. It means that the auto drying function is running.. What is auto drying?. This is the function used to prevent fungus, germs, odors and so on, and it involves a.
Air ConditionersIndex summary
Repair➔ Use the product as it is.. When indoor temperature is below 9℃(48.2°F), operate the product in the heating mode, and once the temperature rises above 10℃(50°F), [HI] disappears, and the current temperature appears.. (If LO persists on the air conditioner even if the indoor tempera.
Air ConditionersIndex summary
TroubleshootingThe SP, CP, and PO codes appear when Power Cooling is enabled. Depending on the model, it may be labeled as Jet Mode, Power Cooling, Ice Cool Power, Super Cool Power, Turbo Z, etc.
Air Conditioners
RepairDid you try to adjust screen brightness?. ➔ You can set the screen brightness with the remote control.. There is no separate button on the product body.. A separate screen brightness adjustment button may be installed, or configured in dual buttons depending on the product and the remo.
Air ConditionersIndex summary
RepairIf the product display window or remote controller display window shows 7 or L, it means that the wind angle for the wall mounted(combined[master bedroom] wall mounted) air conditioner is set to indirect wind mode.. Comfort AIR. By adjusting the vertical wind direction to max[7]/horizontal.
Air ConditionersIndex summary
RepairThe lamp does not light after turning power of the air conditioner off.. The green and the orange lamp indicate timing of filter cleaning.. 1. The filter cleaning alarm lamp automatically lights 2,400 hours after starting the air conditioner.. 2. The filter cleaning alarm lamp is kept li.
Air ConditionersIndex summary
RepairIs the brightness of the operation lamp for the ceiling mounted air conditioner too high?. Using the brightness button on the wireless remote controller, you can adjust or turn off the brightness.. Brightness adjustment is an additional function, so depending on the product, it may be just.
Air ConditionersIndex summary
RepairCheck the screen brightness setting.. If the screen brightness is set to 50% or 0%[Off], then the font on the display might look pale or not visible at all.. Try this. Adjusting the screen brightness. ➔ You can set the screen brightness with the remote control.. ※ There is no s.
Air ConditionersIndex summary
RepairCheck the screen brightness setting.. If the screen brightness is set to 50% or 0%[Off], then the font on the display might look pale or not visible at all.. Try this. Adjusting the screen brightness. ➔ You can set the screen brightness with the remote control.. ※ There is no s.
Air ConditionersIndex summary
RepairThe circuit breaker for the outdoor unit is tripped.. CH05 error occurs when there is a problem in communication between the indoor unit and the outdoor unit for the air conditioner.. The ceiling mounted type air conditioner might have a circuit breaker for the indoor unit separated from a.
Air ConditionersIndex summary
RepairThis function indicates the operating status of the outdoor unit.. ➔ If the outdoor unit is operating, the pop-up message “outdoor unit” is displayed on the wired remote control.. Example) If cooling is being used and the indoor temperature is higher than the target temperature, the o.
Air ConditionersIndex summary
RepairIndirect wind is a function that allows you to easily set the fan angle of the ceiling type air conditioner to the blade angle with the direct and indirect wind setting.. You can adjust the fan direction with direct wind and indirect wind.. When you press the Indirect Wind button, the fan d.
Air ConditionersIndex summary
TroubleshootingThe UVnano function uses a UV LED to shine on the indoor unit’s fan, helping to inhibit the growth of bacteria.. This sterilization feature is available only on certain models and can be turned on or off using the remote control.. It can also operate together with the AI Dry function.. .
Air ConditionersIndex summary
RepairSince the target temperature is set high, there is no cold wind coming out.. If the target temperature is set high, then the outdoor unit will not operate, thus it might be possible that no cold wind will come out.. Try this. Checking the setting condition of the product. ➔ Check th.
Air ConditionersIndex summary
RepairDepending on the surrounding and setting of the indoor/outdoor unit, the product might fail to provide cooling or its cooling might be weak.. Target temperature is set too high.. Outdoor unit room does not vent air very well.. Suction pipe for the indoor unit is clogged.. Power connec.
Air ConditionersIndex summary
RepairWhen the surrounding is hot due to not so smooth ventilation of air from the outdoor unit. Depending on the surrounding and setting of the indoor/outdoor unit, the product might fail to provide cooling or its cooling might be weak.. Try this. Check the operation mode of the air conditioner.
Air ConditionersIndex summary
RepairIs there water dripping from the metallic part connected to the pipe of the outdoor unit or water bubble formed on it?. If you use cooling, the temperature of the air conditioner pipe will be low.. Now, due to the temperature difference between the warm wind near the outdoor unit and the co.
Air ConditionersIndex summary
RepairIs the frost on the indoor unit temporary effect lasting for less than 15 minutes?. ➔ If the outdoor unit enters the defrosting cycle, it can generate frosts in the indoor unit temporarily.. When the defrost cycle is finished, it will return to heating, and frost will disappear automatica.
Air ConditionersIndex summary
TroubleshootingIf the air conditioner's capacity is significantly larger than the room size, the room temperature can drop quickly. This causes the unit to enter [Fan Mode] more often. This can make this symptom occur more frequently. This is normal operation and not a product issue. You can use the air conditioner with confidence.
Air ConditionersIndex summary
RepairControlling the wind angle of the ceiling mounted type air conditioner with a wired remote controller. 1. Press the [Function Setting] button on the wired remote controller.. 3. Select the [Left/Right] button to move the selected louver.. Now, select [All] to set all the louvers’ angle.
Air ConditionersIndex summary
RepairDo you want to learn when to inject refrigerant(air conditioner gas)?. As long as there is no leakage, you don’t need to refill the air conditioner refrigerant.. However, during use, if the product malfunctions or if the pipe joint becomes loose, the refrigerant will leak and lead to shor.
Air ConditionersIndex summary
RepairIf the outdoor unit does not operate, it might be because the target temperature is lower than or equal to the indoor temperature.. Select heating operation and set the target temperature to 30℃(86℉) (higher than the indoor temperature) and set the wind volume to strong.. If the target.
Air ConditionersIndex summary
RepairCheck if the model that you use is intended for both heating and cooling.. Check if the remote controller is the one provided when you purchased the model.. → It is possible to set the power supply or cooling mode, even in case of wrong model, but you cannot set the heating mode, in case.
Air ConditionersIndex summary
RepairVent window for the outdoor unit room is closed.. Target temperature is set low.. Filter is severely clogged with dusts.. Wind angle is adjusted upward.. Outdoor unit is covered with snows.. Try this. Is the vent window or gallery to the outdoor unit room closed?. ➔ When us.
Air ConditionersIndex summary
TroubleshootingIf preheat takes long and occurs frequently, install an air guide to prevent outdoor unit from cold temperature, or remove obstacles or clean dusts off to reduce preheat time, and facilitate heating performance.
Air Conditioners
Repair➔ Defrosting code is an alarm message to notify users of the fact that ice(frost) formed on the outdoor unit is being melted.. In laymen's term, during heating operation, there is hot wind in the indoor environment, but the outdoor unit generates cold wind.. At that moment, ice is made an.
Air ConditionersIndex summary
Repair1. During heating operation, if the outdoor temperature is low and the humidity is high, then there will be frosts on the evaporator of the outdoor unit.. 2. If frosts are formed, then the cooling performance will be degraded.. In this case, the product will make its own decision to remove.
Air ConditionersIndex summary
RepairIf the wind feels cold without being lukewarm, then check if the remote controller is intended for the wall mounted type air conditioner.. When you select heating operation with the remote controller, check if the beeping sound is heard from the air conditioner.. If you cannot hear the sign.
Air ConditionersIndex summary
RepairDepending on the indoor temperature, the outdoor unit of the inverter air conditioner can adjust the number of rotations[RPM] for the compressor, thus increasing or decreasing the cooling ability.. If the indoor temperature is much higher than the target temperature, then it requires high cool.
Air ConditionersIndex summary
RepairThe pipe [insulation/finishing] tape and the drain hose may spontaneously be changed of colors, loosened or torn by sunlight or wind over time.. If damaged are is limited, the cooling capabilities are not affected.. Try this. Pipe insulation/finishing tape is available at hardware store,.
Air ConditionersIndex summary
RepairThe pipe [insulation/finishing] tape and the drain hose may spontaneously be changed of colors, loosened or torn by sunlight or wind over time.. If damaged are is limited, the cooling capabilities are not affected.. Try this. Pipe insulation/finishing tape is available at hardware store,.
Air ConditionersIndex summary
RepairThe pipe [insulation/finishing] tape and the drain hose may spontaneously be changed of colors, loosened or torn by sunlight or wind over time.. If damaged are is limited, the cooling capabilities are not affected.. Try this. Pipe insulation/finishing tape is available at hardware store,.
Air ConditionersIndex summary
RepairCustomer should install the portable air cleaner by himself/herself.. 1. Getting ready tools for installation to use. Phillips driver, tape measure, knife (The tools for installation are not included in the product package.). 2. Measuring the length of the inside of the window, and assem.
Air ConditionersIndex summary
Repair➔ They can be installed on a sliding window type window frame rail or a general sash with a window groove.. If the thickness is less than 10mm(0.4in), the gasket may slide down during installation.. If the thickness is 18mm(0.7in) or more, the gasket cannot be assembled.. If the thickn.
Air ConditionersIndex summary
RepairAir guide (windvisor) for the ceiling mounted air conditioner is not sold separately, but you can request service registration for additional installation.. Roughly speaking, the estimated part cost is 80 to 90k KRW, but depending on the panel type, the price may vary.. Try this. Vane an.
Air ConditionersIndex summary
TroubleshootingJust like an automobile can be left under rain, the outdoor unit is ok with an exposure to rain since the painted areas are coated.. If you put a cover on the outdoor unit, then during air conditioner operation, the outdoor unit will not ventilate, thus causing a malfunction.. Try this. .
Air ConditionersIndex summary
TroubleshootingAn installation technician can inspect the piping on site and advise whether it can be reused. If the unit is removed for a move, the piping may not return to their original condition depending on the environment, so it may not be reusable. Reusing the piping can cause refrigerant leaks or reduce cooling performance. Therefore, reusing old pipes is not…
Air ConditionersIndex summary
TroubleshootingA non removable/window type air conditioner is installed by customers themselves.
Air Conditioners
RepairIs there water dripping from the metallic part connected to the pipe of the outdoor unit or water bubble formed on it?. If you use cooling, the temperature of the air conditioner pipe will be low.. Now, due to the temperature difference between the warm wind near the outdoor unit and the co.
Air ConditionersIndex summary
RepairIt is natural that water is generated by the outdoor unit during heating.. Unlike cooling, the heating operation switches the roles of the outdoor and indoor units to heat, so frost occurs on the outdoor unit when it is used in winter.. If there is a lot of frost on the outdoor unit, the he.
Air ConditionersIndex summary
RepairThe power connection to the drain pump is not ok.. Drain hose is slipped out.. Drain pump water sensor is shut down temporarily.. If drain is not smooth due to the air conditioner installation structure, then sometimes you have to install a drain hose.. ※ Drain pump is provided from.
Air ConditionersIndex summary
RepairAuto drying function is activated.. Due to forced operation, the louver location is not initialized.. Auto drying function. ➔ The auto drying function removes moisture from the inside of the air conditioner during operation, and runs for 15 minutes after the air conditioner stops.. .
Air ConditionersIndex summary
RepairAs main parts that change the left/right and top/bottom wind direction moves, they can generate water dripping sounds They might occur in the early phase of use and due to adjustment of the angle of vertical and horizontal movement and adjustment of the correct position.. As operation continue.
Air ConditionersIndex summary
RepairLots of dusts are accumulated in the filter.. ➔ Lower [Fan Speed].. If you set the fan sped to strong, then cooling or heating will be stronger thus there will be loud noises.. If it interferes with your daily life, then lower it to weak.. Is the filter cleaned?. ➔ Clean the du.
Air ConditionersIndex summary
RepairIf the difference between the indoor temperature and the target temperature is big, then as the motor rotation count is set to very high, thus high frequency noises can be heard.. Once the indoor temperature reaches the target temperature, the motor rotation count is reduced to low speed, thus.
Air ConditionersIndex summary
RepairPerhaps, is the noise immediately generated after you plug in the cord?. In case of voice recognition available, it might be due to internal speaker noises.. If there was no specific impact to the air conditioner pipe or product, the noise is not due to discharged coolant(air conditioner gas).
Air ConditionersIndex summary
RepairIf the drain hose is not correctly inserted into the buried pipe, or installation length is too short, then it can generate water dropping sound.. 1. If the drain hose is not correctly inserted into the buried pipe, or installation length is too short, then it can generate water dropping sound.
Air ConditionersIndex summary
RepairIf the drain hose is not correctly inserted into the buried pipe, or installation length is too short, then it can generate water dripping sound.. 1. If the drain hose is not correctly inserted into the buried pipe, or installation length is too short, then it can generate water dripping sound.
Air ConditionersIndex summary
RepairThe target temperature is set too high.. Drying was not done when stopping the product after the cooling operation.. During cooling operation, odor particles in the air attach to the cooling plate and are discharged along with the water that is generated in the air conditioner, but when the.
Air ConditionersIndex summary
RepairJust as there is that unique smell of new product when you purchase new furniture or a new car, there may be also the smell of a new product from your air conditioner.. More than 90% of air conditioner parts are made of plastic, and since new products are immediately wrapped in protective viny.
Air ConditionersIndex summary
RepairJust as there is that unique smell of new product when you purchase new furniture or a new car, there may be also the smell of a new product from your air conditioner.. More than 90% of air conditioner parts are made of plastic, Proceed through the new products are immediately wrapped in prote.
Air ConditionersIndex summary
RepairIf the exclusive circuit breaker for the air conditioner has tripped, reset the circuit breaker.. The circuit breaker is usually installed by the front door entrance or on the wall inside the shoe rack, and is marked as [air conditioner] or [A/C], and in some cases, an additional circuit break.
Air ConditionersIndex summary
RepairAn inverter air conditioner is a product that minimizes power loss and changes in indoor temperature due to frequent power On/Off.. It maintains the target temperature continuously with less power use and low warm air to realize a pleasant indoor environment by operating the outdoor unit (comp.
Air ConditionersIndex summary
Repair➔ The buttons on the body are used for turning the product on and off, but not used for adjusting the temperature and the airflow.. When turning the product on with the button on the body, the target temperature is set to 22℃(71.6℉), and the airflow to powerful airflow.. These setting.
Air ConditionersIndex summary
TroubleshootingDo you feel electricity with ‘throbbing’ sense when touching the outdoor unit or the power cord?. Grounding stands for letting electricity on the surface of home appliance flowing into the earth through copper wire or steel wire.. You may feel electricity with ‘throbbing’ sense when.
Air ConditionersIndex summary
RepairThe power cord is loosely plugged in.. A power strip is being used.. It is necessary to check the remote control of the air conditioner.. Air conditioners are electrical appliances that consume a lot of power.. Use an exclusive circuit breaker for the air conditioner and connect the p.
Air ConditionersIndex summary
TroubleshootingThe automatic drying function operates.. Auto drying function. When you stop the cooling or dehumidification operations, the drying function will begin automatically.. When the automatic drying function begins, the air conditioner operates in air blowing status for a set period of time i.
Air ConditionersIndex summary
RepairIf the auto restart function is set, the air condition starts running at once when plugging the power cord in.. What is the auto restart function?. If power to the running air conditioner is shut down because of unexpected blackout or other external environment, the product memorizes the se.
Air ConditionersIndex summary
RepairDoes the power turn off by itself during use of the air conditioner even if no blackout takes place?. The air conditioner is one of home appliances of great power consumption.. If using other home appliances on a same power strip, or the outdoor unit is overheated, the power may turn off.
Air ConditionersIndex summary
Repair1Operate the remote control by pointing it at the receiver.. ➔ Reception within 45 degrees to the left and right based on the receiver is available.. 2Is the remote control display turned off?. ➔ If the remote control display remains off even after you press the Power button, replace.
Air ConditionersIndex summary
RepairThe power-saving cooling function adjusts target temperature during the cooling mode to improve comfort level of user, and enhance power saving capability.. What is comfortable power saving?. The comfortable power saving function senses the temperature and the humidity for power saving, is.
Air ConditionersIndex summary
TroubleshootingDoesn’t the product operate even if you press the Run button on the remote control?
Air ConditionersIndex summary
RepairDoesn’t the product operate even if you press the Run button on the remote control?. The remote control batteries are discharged.. The circuit breaker has tripped.. This remote control is not the one that was provided at the time of purchasing the product.. A three-wavelength fluore.
Air ConditionersIndex summary
TroubleshootingDoes no text appear on the LCD and doesn’t it work even if you press a button on the wired remote control?
Air ConditionersIndex summary
TroubleshootingUsing a tool with a sharp edge, press down the hole for forced operation on the display for 3 seconds.
Air ConditionersIndex summary
TroubleshootingAfter the replacement, if the remote controller LCD screen is not displayed, then replace the remote controller. You can purchase a remote controller for the air conditioner model [Can check on the sticker attached to the right side of the indoor unit of air conditioner].
Air ConditionersIndex summary
TroubleshootingWhen multiple LG ceiling-mounted air conditioners are turned on simultaneously, the individual control function allows each indoor unit to operate independently. To do this, you need products that support individual control and a remote control that supports this feature. By setting the indoor unit number on the remote control, you can operate only the…
Air Conditioners
TroubleshootingThe air conditioner analyzes the surrounding environments and characteristics of user to operate under the optimal conditions. The air conditioner automatically adjusts the temperature, the airflow, the air direction, and power saving adequate for the environments and users to ensure comfortable environment.
Air ConditionersIndex summary
TroubleshootingWhen the indoor temperature is high, the inverter type air conditioner operates the compressor at higher speed, thus quickly cooling the indoor environment with strong coldness, but the high pitch noises will be louder. When the indoor temperature is adequate, the compressor runs slowly to maintain the temperature with low coldness and thus the noises will…
Air ConditionersIndex summary
TroubleshootingDuring initial operation, processing oil sprayed to help smooth operation of the product can be discharged. It is a temporary effect, so just keep monitoring if while continuing to use it.
Air ConditionersIndex summary
TroubleshootingThe surface temperature of the exhaust hose of the portable air conditioner is approximately 40°C(104°F) to 50°C(122°F), and it is normal to feel generated heat.
Air ConditionersIndex summary
TroubleshootingIf the LED lamp blinks or an error code [CH 00] appears on the display, your unit requires inspection. The error may be a temporary one caused by power instability or other electrical factors.
Air Conditioners
TroubleshootingIf the airflow stops during heating and the 'Defrost', 'Preheating', or 'Water Drop' icon appears on the display, this is a normal protection and preparation operation, not a malfunction. This process prevents cold air from blowing indoors or melts ice on the outdoor unit. Please do not turn off the power and wait for about 5 to 15 minutes for warm air to…
Air Conditioners
TroubleshootingThe error codes for LG air conditioners can be checked by the numbers on the display or the number of times the LED lamp blinks, depending on the product type (wall-mounted, floor-standing, ceiling-mounted, etc.). If you want to know the cause of the error and how to solve it most easily and accurately, we recommend using the 'Smart Diagnosis' feature in the…
Air Conditioners
TroubleshootingLG air conditioner error codes differ depending on the model. For wall-mounted units, check the LED on the remote, while stand-type models display them on the panel or LED. See the examples and instructions for reading the codes.
Air Conditioners
TroubleshootingError code CH61 may be displayed to protect your air conditioner when the outdoor unit’s heat exchanger overheats.
Air ConditionersIndex summary
TroubleshootingThis guide will help you understand how to use different LG air conditioner remote controls. Select your remote control from the image below to view instructions on using it. You may be able to resolve common issues by following this guide. If any problems or malfunctions continue, please contact LG Customer Support for further assistance.
Air Conditioners
TroubleshootingRun a quick self-check to resolve simple issues while saving time and money. Checking your unit before the summer heat arrives can also help prevent major breakdowns.
Air Conditioners
TroubleshootingIf the remote control display remains off when you press the Power button, replace the batteries. If the display still remains off or if the display turns on and off after replacing the batteries, the remote control is malfunctioning and should be replaced.
Air ConditionersIndex summary
TroubleshootingIf the remote control display remains off when you press the Power button, replace the batteries. If the display still remains off or if the display turns on and off after replacing the batteries, the remote control is malfunctioning and should be replaced.
Air ConditionersIndex summary
TroubleshootingLG Art Cool air conditioners feature a 27-inch LCD screen that can display photos, videos, and information widgets. You can set up an Art Screen (display images) either using the LG ThinQ app or the air conditioner’s screen menu. To set up a Play Screen (display videos), use your smartphone’s screen mirroring function to cast videos onto the air…
Air ConditionersIndex summary
TroubleshootingFilters with additional functions such as deodorization filter and TVF [total virus filter] may vary of applicability among models. Some filters are not allowed of washing with water, and required of replacement in regular cycle.
Air Conditioners
TroubleshootingIf multiple ceiling mounted LG air conditioners turn on simultaneously, you can use the individual control feature to operate each indoor unit independently. To use this feature, you need indoor units and a remote control that support Individual Control, and setting the indoor unit number on the remote control allows you to operate only the selected unit.
Air Conditioners
TroubleshootingAirflow can be adjusted by changing the direction of the air conditioner’s louvers. Pull the ventilation lever forward to ventilate indoor air from the air outside. Shutting it by pushing the lever will cause inside room ventilation to occur strictly by recirculating the air inside the room.
Air ConditionersIndex summary
TroubleshootingThere are a few products that help during those torrid hot humid summer days. From the budget-conscious ventilation fan to the moisture-ridding dehumidifier to the more costly air conditioning unit. The former just pushes air around albeit a bit cooler from the fan movement, the middle unit gets the humidity somewhat under control while the latter provides…
Air ConditionersIndex summary
TroubleshootingDuring Heating Mode, ice/frost builds up on the outside unit coils when the temperature outside the home lowers. During defrosting operation, as ice buildup melts to the ground, vapor (mist) is generated, and it might look like smoke. This is due to the melting of ice/frost buildup and is not a problematic issue or concern with the air conditioner.
Air ConditionersIndex summary
TroubleshootingIs your air conditioner not blowing cold air, or does the cooling feel weak? Cooling performance can be affected by the environment or the settings of your indoor and outdoor units. Before scheduling a service visit, please check the key items below:
Air Conditioners
TroubleshootingNote: The recordings were made while actual air conditioners were operating. The volume may vary, parts of a sound may not be audible, and background noise may be present. Adjust the playback volume as needed.
Air Conditioners
TroubleshootingOfficial LG USA Help Library entry for “How To Resolve Leaks From An LG Window Air Conditioner”. Open the source article for complete, model-specific instructions and safety guidance.
Air ConditionersIndex summary
TroubleshootingIf your air conditioner displays error codes CH01, CH02, CH06, CH12, CH41, CH42, CH43, CH44, CH45, CH46, CH47, CH48, E1, E2, E3, E7, E8, F2, or F3, it indicates a problem with a sensor. Error codes CH21, CH23, CH26, CH29, and E9 indicate a problem with the outdoor unit compressor or circuit board. To clear the error, reset your air conditioner. If the error…
Air Conditioners
TroubleshootingError code CH03 indicates a problem with your wired remote control, and CH04 indicates a drainage problem. Reset your air conditioner to clear the error. If the error code persists, contact LG Support for service.
Air Conditioners
TroubleshootingIf the error code appears shortly after installation, contact your installer directly. This often indicates a loose connection or a refrigerant leak that occurred during the installation process.
Air Conditioners
TroubleshootingThe CH10, CH67, E6, or EF error code indicates a problem with your air conditioner's indoor or outdoor fan motor. Check the exposed fan for any visible debris, such as snow or leaves, and carefully remove it. After clearing any debris, reset your air conditioner by turning off the power and turning it back on. If the error code persists, contact LG Customer…
Air Conditioners
TroubleshootingFrost or ice behind the front grille of an air conditioner is usually the result of blocked or slow air flow. If air flow across the coil is restricted the coil may become too cold. Once it drops below freezing, condensed moisture on the coil will freeze instead of falling into the pan on the unit. This will cause the air conditioner to be unable to cool the…
Air ConditionersIndex summary
TroubleshootingSome LG inverter air conditioners do not come with a factory-installed power cord.. This allows for a safe, custom power connection tailored to your installation site.. If the power cord was cut or removed during relocation, it can be safely reconnected for your new location.. Review the.
Air ConditionersIndex summary
TroubleshootingDuring initial operation, processing oil sprayed to help smooth operation of the product can be discharged. It is a temporary effect, so just keep monitoring while continuing to use the air conditioner.
Air ConditionersIndex summary
TroubleshootingThe outdoor unit for the non removable/window type air conditioner is exposed outdoors, thus it is not easily corroded under rains. Just like the removable type air conditioner’s outdoor unit is installed outside, so there is no worry. But if the product is drowned, then it requires inspection.
Air ConditionersIndex summary
TroubleshootingHi or Lo is a message indicating indoor temperature. It is not an error indicating failure.
Air ConditionersIndex summary
TroubleshootingThe cooling fin of the air conditioner evaporator is configured with plates of small thickness. Distorted cooling fin does not effects on the product capability, and minor distortion is normal.
Air ConditionersIndex summary
TroubleshootingYou can hold and manually control the up/down and left/right fan direction controller. The up/down and left/right automatic control function varies by model, so refer to the user manual.
Air ConditionersIndex summary
TroubleshootingPull the ventilation lever forward to ventilate indoor air.
Air ConditionersIndex summary
TroubleshootingWhen cold air is produced, odor particles are discharged naturally. It is recommended to operate the air conditioner for 1 hour or more with the temperature set at 18℃(64.4℉).
Air ConditionersIndex summary
Product UsageAt a Glance Whether you need your Air Conditioners model or serial number for product registration, to locate a manual or for troubleshooting, knowing where to find it can save time and frustration. The location of your Air Conditioners model and serial number may vary by model, but the guide below will help you find it. Try This
Air Conditioners
TroubleshootingA portable air conditioner is installed by customers themselves.
Air ConditionersIndex summary
TroubleshootingA non-removable/window type air conditioner should be installed in such a way its rear is tilted downward by 10mm (0.39in) to 15mm (0.59in) so that indoor condensed water can smoothly flow to the rear.
Air ConditionersIndex summary
TroubleshootingA non removable/window type air conditioner can be installed by customers themselves.
Air ConditionersIndex summary
RepairOfficial LG USA Help Library entry for “LG Air Conditioner - How to Install an Portable Air Conditioner”. Open the source article for complete, model-specific instructions and safety guidance.
Air ConditionersIndex summary
TroubleshootingTurn the parts on the both ends clockwise to remove them.
Air ConditionersIndex summary
TroubleshootingI want to know how to store the portable air conditioner.
Air ConditionersIndex summary
TroubleshootingA CH05 error code on your air conditioner indicates a communication error between the outdoor and indoor unit.
Air ConditionersIndex summary
TroubleshootingIf the auto drying function is enabled, the display will show [SC] or [Co]. Even if you turn off the power, the unit might continue to operate for some time. Check if the auto drying function is enabled.
Air ConditionersIndex summary
TroubleshootingIf it suddenly smells like gas, then it is not the issue of refrigerant on the air conditioner side.
Air ConditionersIndex summary
TroubleshootingSince the system air conditioner remote controller is made for common use, some of its button might not work for you.
Air ConditionersIndex summary
TroubleshootingThe SP, CP and Po signs appear when [Power Cooling] is activated. Depending on the model, it can be displayed as power cooling, ice cool power, super cool power, turbo Z and so on.
Air ConditionersIndex summary
TroubleshootingA contaminated filter may cause decreased cooling capacity, noises or condensation. If it’s been more than a month since you cleaned the ultra-fine filter, turn off the air conditioner and clean the filter.
Air ConditionersIndex summary
TroubleshootingIf there are dusts, foreign materials, or obstacles in the way of wind from the air conditioner, the wind may collide them to increase noise of the wind.
Air ConditionersIndex summary
TroubleshootingIf the product is installed on uneven level, or the iron angle is loosely secured, noise may take place while the motor or the compressor rotates.
Air ConditionersIndex summary
Troubleshooting1. Are the side gaskets fastened on both sides of the mounting plate?
Air ConditionersIndex summary
TroubleshootingF1~F3 indicates the current fan speed. Try this During air conditioner operation, press the fan speed button to set it. ➔ F1: Weak → F2: Mid → F3: Strong This guide was created for all models, so the images or content may be different from your product.
Air ConditionersIndex summary
TroubleshootingWhen the color of leaves start to change and the weather becomes colder, it's time to winterize your LG window air conditioner to protect it from the harsh winter elements such as snow and ice and from rodents nesting in the unit.
Air ConditionersIndex summary
Troubleshooting2. Press the ∨/∧ buttons to set the adequate temperature [24℃~26℃(75.2℉~78.8℉)].
Air ConditionersIndex summary
TroubleshootingDuring operation, if you turn off the air conditioner and turn it on immediately then there is no cold wind right away. To prevent malfunctions of the compressor for the outdoor unit of the air conditioner, the safeguards installed in all the products will enable operation after 3 minutes of break upon termination of operation.
Air ConditionersIndex summary
TroubleshootingIn case that the temperature difference between the indoor air and the wind from the air conditioner is big, or the humidity level is high, or when you cook foods indoors, [Indoor Air Temperature Up], there is a huge difference between the hot indoor air and the cold wind from the air conditioner, dews can be formed near the water supply outlet of the…
Air ConditionersIndex summary
TroubleshootingActivate the Auto Swing feature (for automatic up/down movement of the fan) using the appropriate button on the control panel or the remote control. The button for this feature may differ by model. Please consult your product user manual for detailed information.
Air ConditionersIndex summary
TroubleshootingThinQ app supports 2.4GHz Wi-Fi. Please connect to a Wi-Fi network that does not include 5G or 5GHz in its name (SSID) and verify the network password. The distance between the router and ThinQ registered appliance should be kept within 10 meters. Remember to turn off mobile data on your smartphone before connecting to Wi-Fi.
Air ConditionersIndex summary
TroubleshootingIf the test run after installation of the product is not properly performed, there will be no message being displayed in the control panel window of the air conditioning head unit or, the product will immediately turn itself off soon after the installation and test run. Carry out the product test run by carefully following the instructions.
Air ConditionersIndex summary
TroubleshootingThe air conditioner system remote controller (accessory) is designed for general use regardless of air conditioner feature level and limited or extra functions. Therefore, some of the buttons and/or functions may be unresponsive and not work for your model type. You may also want to check the remote controller battery compartment for any battery fluid…
Air ConditionersIndex summary
TroubleshootingIf water gets into the outdoor unit of your LG air conditioner, do not turn on the power immediately. The next steps depend on the water level. If the water stayed below the pipe connections, let the unit dry naturally for two to three days before using it. However, If the water reached or rose above the pipe connections, turn off the circuit breaker…
Air Conditioners
TroubleshootingYou may notice an odor when using Fan mode. This happens because condensation isn't produced during this mode, allowing trapped odor particles inside the unit to spread into the room.
Air Conditioners
TroubleshootingWhen you turn on the air conditioner, it creates airflow in the room, which may cause your air purifier to detect dust or gases. This is normal and does not indicate a malfunction.
Air Conditioners
TroubleshootingThe "HI" on your LG wired remote is not an error code. It simply indicates that the current indoor temperature is unusually high (above 35.5℃ / 96℉). This message will disappear once you run the air conditioner in cooling mode and the room temperature drops.
Air Conditioners
TroubleshootingAn unpleasant odor from your LG air conditioner is typically caused by moisture and mold buildup on the internal heat exchanger, or a dirty air filter. You can easily resolve this by lowering the temperature below 20℃ (68℉), running Fan mode to dry the inside, and washing the air filter.
Air Conditioners
TroubleshootingA chemical or plastic smell from a newly installed LG ceiling-mounted air conditioner is normal for a new product. It is similar to the smell of a new car or new furniture. This is temporary and does not indicate a defect. Open the windows and run the air conditioner in [Fan Mode] to help clear the smell. The smell will naturally fade within 1–2 weeks.
Air Conditioners
TroubleshootingTo replace the Cat Dome on your LG AeroCat Tower, press the Cat Dome Base Separation Buttons on both sides at the bottom of the Cat Dome at the same time, then lift off the current dome. Next, line up the front of the new Cat Dome (Status Panel) with the front of the main body (LG logo), and press it into place until you hear a click. If the Cat Dome is not…
Appliance Help
TroubleshootingAlign the LG AeroCat Tower using the LG logo on the front as a guide. When attaching the Cat Dome to the main unit, push it down until you hear a click. If the Cat Dome is not assembled correctly, the product will not turn on even when plugged in.
Appliance Help
TroubleshootingYou can easily adjust the heating function while the product is running by pressing the Heating button. Briefly press the button to change the temperature (Low / High / Off), or press and hold it for 3 seconds to switch the heating mode (Always On / Auto).
Appliance Help
TroubleshootingIf you don’t hear a button sound from your LG PuriCare™ AeroCat Tower, it may be because the sound automatically turns off when a weight of 0.4 kg (0.9 lbs) or more is detected on the cat dome. Remove the weight and press the button again to see if the sound returns.
Appliance Help
TroubleshootingIf your cat’s weight is inaccurate on the LG AeroCat Tower, calibrate the scale before your cat gets on the cat dome. Press and hold the Power, Fan Speed, and Heating buttons at the same time for 3 seconds to reset the scale to zero. Once complete, you can check your cat’s accurate weight in the LG ThinQ app.
Appliance Help
Troubleshooting1. If the button on the sound bar does not work or if there is no sound, then reset the product. 2. Turn on the sound bar to reset it. 3. Proceed with the reset method for each model. 4. As the [E2P CLR] message is displayed, it is automatically powered off. 5. Turn on the power again to see if it operates properly. If it does, then it means that the reset…
Appliance Help
TroubleshootingYou need to disable the Progressive SCAN option. Long press the Stop button for more than 5 seconds while with No Disc. If it does not work then long press the P-SCAN button. Some models require that you press the Stop button for more than 5 seconds while the door is opened.
Appliance Help
TroubleshootingIf there are stains or dust on the lens, remove them. However, be cautious when cleaning the lens, as cleaning with excessive force may damage the lens. Scratches on the lens surface caused by everyday use do not affect the product's performance.
Appliance Help
TroubleshootingTry this ① Check the screen size based on the projection distance of the projector (consult the product manual for details). ② If the projector has a zoom function, you can adjust the overall projected screen size by manipulating the zoom ring. ③ Press the [Keystone] button on the remote control. Use the [Keystone] function to adjust the screen to fit the…
Appliance Help
TroubleshootingTry this ① Check the screen size based on the projection distance of the projector (consult the product manual for details). ② If the projector has a zoom function, you can adjust the overall projected screen size by manipulating the zoom ring. ③ Press the [Keystone] button on the remote control. Use the [Keystone] function to adjust the screen to fit the…
Appliance Help
TroubleshootingIf the batteries in the Magic remote control are completely discharged, replace them with new ones to continue using it. In the event of a lost or abnormal connection between the Magic remote control and the projector, try unpairing and repairing them.
Appliance Help
TroubleshootingA projector is an imaging device that uses light to project images on a screen. The picture quality may vary depending on the surrounding environment where the product is installed. In the case of blurry images, please follow the instructions below.
Appliance Help
TroubleshootingThe symptom occurs because the projector is not level with the screen, and you need to adjust the keystone.
Appliance HelpIndex summary
TroubleshootingThe video may not appear if the external device is not properly connected or if the signal is not coming through.
Appliance Help
TroubleshootingThe battery life listed in the product specifications is measured based on [Maximum Energy Saving] mode. Using brighter screen modes, such as [Minimum Energy Saving] or [Medium Energy Saving], increases power consumption and shortens the battery life. This is not a battery defect, but a normal occurrence depending on your settings.
Appliance Help
TroubleshootingIs a “rattling”, “buzzing”, “buzzing” or “clicking” noise heard while using induction?
Appliance Help
TroubleshootingThe battery life listed in the product specifications is measured using the [Maximum] Energy Saving setting. If you select a brighter screen setting, such as [Minimum] or [Medium] under Energy Saving Step, power consumption increases and battery life may be shorter. This is not a battery defect, but normal operation depending on the selected settings.
Appliance Help
TroubleshootingFollow this guide to troubleshoot a beam projector that does not power on. If your projector still does not turn on after following these steps, it may indicate a malfunctioning component.
Appliance Help
TroubleshootingThis is how to set up a Bluetooth connection using the sound bar and mobile phone setting methods when you can’t normally make a Bluetooth connection between the sound bar and the mobile phone.
Appliance Help
Troubleshooting1. Check the model name. HBS-TFN6 and HBS-TFN7 support wireless charging. HBS-TFN5, HBS-TFN4, HBS-PFL7, and HBS-PFL7P do not support wireless charging.
Appliance Help
TroubleshootingWith the LG TONE Free App, you can add specific widgets to your smartphone to make using your wireless earphones more convenient.
Appliance Help
InstallationWere you looking for Blu-ray/DVD Drive/Burner (Firmware, Software, and Drivers) - Digital Storage ? (click to go there)
Appliance Help
InstallationWere you looking for Blu-ray/DVD Drive/Burner (Firmware, Software, and Drivers) - Digital Storage ? (click to go there)
Appliance Help
InstallationWere you looking for Blu-ray/DVD Drive/Burner (Firmware, Software, and Drivers) - Digital Storage ? (click to go there)
Appliance Help
InstallationWere you looking for Blu-ray/DVD Drive/Burner (Firmware, Software, and Drivers) - Digital Storage ? (click to go there)
Appliance Help
TroubleshootingIf the projected image looks blurry, slowly turn the focus knob while looking at the top center of the screen. If the image is not positioned correctly, use the lens shift dials to move it vertically or horizontally. If the image is still distorted, use the Keystone feature to correct its shape.
Appliance Help
TroubleshootingIf you see an "Unsupported File" error when playing a video from a USB drive on your LG Projector, the file format, video codec, or audio codec may not be supported. Check the file's properties on a computer to ensure they match your projector's supported specifications.
Appliance Help
TroubleshootingAfter connecting a set-top box to your LG projector, you can set up the Magic Remote as a universal remote. This allows you to control both the projector and the connected device with a single remote. Most devices are detected and set up automatically when connected to an HDMI port. If your device is not detected automatically, you can set it up manually…
Appliance Help
Troubleshooting➔ Switch the smartphone language to a desired language in your Google Assistant.
Appliance Help
OperationThe latest software for the LG Aristo for MetroPCS is software version MS21011c .
Appliance HelpIndex summary
OperationThe latest software for the LG Aristo for T-Mobile is software version M21011c .
Appliance Help
OperationLG Bridge brings all your LG devices (phones and tablets) together. You can manage, update, and back up your devices all in one place. Use LG Bridge to:
Appliance Help
TroubleshootingAt a Glance Whether you need your Cooking Appliances model or serial number for product registration, to locate a manual or for troubleshooting, knowing where to find it can save time and frustration. The location of your Cooking Appliances model and serial number may vary by model, but the guide below will help you find it. Try This
Appliance Help
OperationA wireless LAN is a network environment that enables users to connect to an internet service provider or company network wirelessly through an access point such as a wireless router.
Appliance Help
OperationPartitioning a drive on your LG desktop allows you to create seperate spaces on your computer hard drive that can be managed indepentently. To partition a drive in Windows 11, you must be logged in as an administrator.
Appliance Help
OperationThe latest software for the LG G Flex 2 for Sprint is Software version LS996ZVC.
Appliance Help
OperationWe are pleased to announce software upgrade H95012d for the LG G Flex 2 is now available.
Appliance Help
OperationWe are pleased to announce software upgrade VK70029A, Android Lollipop for the LG G Pad is now available.
Appliance Help
OperationThe latest software for the LG G Stylo for Sprint is Software version LS770ZVE.
Appliance Help
OperationThe latest software for the LG G Stylo is Android 6.0 Marshmallow, software version H63120o .
Appliance Help
OperationWe are pleased to announce the latest release, D63120H for the LG G Vista™, D631, is now available.
Appliance Help
OperationThe latest software for the LG G3 is software version US99023a.
Appliance Help
OperationThe latest software for the LG G4 T-Mobile is Android 6.0 Marshmallow , software version H81120x.
Appliance Help
OperationThe latest software for the LG G4 US Cellular is Android Marshmallow, software version US99125a.
Appliance HelpIndex summary
OperationThe latest version of software for the LG G4 is build VS9862BA .
Appliance Help
OperationThe latest software for the LG G4 AT&T is Android Marshmallow, software version H81022f .
Appliance Help
OperationThe latest version of software for the LG G4 for Sprint is LS991ZVi.
Appliance HelpIndex summary
OperationThe latest software for the LG Leon LTE for MetroPCS is software version MS34510q .
Appliance Help
OperationThe latest software for the LG Leon LTE for T-Mobile is Android Lollipop, software version H34510p .
Appliance Help
OperationWith Knock ON you can set the phone to turn the screen on by quickly double-tapping the screen. Double-tap an empty area in the Home screen, Status Bar, or Lock screen to turn the screen off. Knock Code is a security feature that enables a user to unlock the phone when the screen is off. The Home screen can be accessed directly if you tap the sequence…
Appliance Help
OperationYou can copy and paste text from applications using your G4. The options available may vary when using certain applications.
Appliance Help
OperationLearn how to use Messaging and Hangouts apps and how to change your default messaging app.
Appliance Help
OperationGet quick access to QuickMemo+ and Camera by quickly pressing Volume keys when the screen is locked or off.
Appliance Help
OperationWith Smart Settings, features, settings and more can turn on/off, open, or change according to where you are or what you do.
Appliance Help
OperationTethering & networks allows you to configure mobile networks, tethering, and VPNs (Basic VPN, LG VPN).
Appliance HelpIndex summary
OperationAndroid devices have a menu called Developer Options, which contains a large number of settings that application developers will find useful, and even necessary, to test their applications.
Appliance Help
OperationUse a USB cable to transfer music, pictures, and other files from your device to a computer and vice versa. This connection uses the MTP protocol, which is supported by most recent versions of Windows, but not by Mac OS X. For file transfer to Mac OS X, you use the free Android File Transfer application.
Appliance Help
OperationThere are two types of resets, Soft Reset (this will restart your device without erasing any information) and Factory Reset (this will erase all information from the device memory).
Appliance Help
OperationIf you routinely take pictures with your LG smartphone there will likely come a time when you want to place those pictures on your PC for storage.
Appliance Help
Troubleshooting➔ Press the menu and access the screen to select the [Projection Mode] function.
Appliance Help
TroubleshootingTry playing the file with a player on your PC and make sure the file is not corrupted. Check the supported resolution, video/audio codec, and frame size.
Appliance Help
OperationWhat to do if you feel electricity as you touch the product
Appliance Help
TroubleshootingWhen the proper cooking time and power levels are not used, the Neochef can result in undercooking or overcooking of your food.
Appliance Help
TroubleshootingThe function is activated to automatically adjust the screen. Since the tape condition is not good, the screen is being adjusted and meanwhile the message, [AUTO TRK] is displayed. The video is ok, so switch to other tape and operate it again.
Appliance Help
TroubleshootingPlace the projector on a sturdy, level surface, together with the PC or audio/ video source.
Appliance Help
TroubleshootingTry playing the file using favorite media player on your computer and make sure the file is not corrupted. Inspect the supported resolution, video/audio codecs, and frame size.
Appliance Help
TroubleshootingThe battery status indicator turns on and changes based on user actions and the current status of the earbuds and charging case.
Audio
TroubleshootingHow do I connect TFP5/TFP8/TFP9 and use Plug & on TONE-TFP9?
Audio
OperationIf foreign substances such as sweat, water, cosmetics, etc. are stuck in the earbuds or charging case, Bluetooth may be still connected even if you place the earbuds into the charging case and close it.
Audio
TroubleshootingCheck if the wireless earbuds are properly put into your ears. [Once your wear your earbuds, the detection sensor makes a ding dong sound]. You may experience this symptom because the TONE Free tries to synchronize the left and right earbuds after stopping music for 1-2 seconds for a stable connection.
Audio
TroubleshootingThe speaker supports USB drives formatted as FAT16 or FAT32 only. If your USB isn’t recognized, check the format and file extensions. If everything looks correct, connect the USB drive to another device to make sure it’s working. Note that some USB-C ports are for charging only. For more details, please refer to the User Manual.
Audio
TroubleshootingWhile operating your LG sound bar whether listening to music or viewing movies there is nothing more annoying than sound cutting in and out every now and then.
Audio
TroubleshootingTo avoid others from playing around with unsupervised Audio main unit, there is a Power/Disc Lock option similar to Child Lock on many electronic devices and appliances. Following are the steps to either enable or disable this lock feature on good number of audio systems.
Audio
OperationThe LG Home Theater System Menu Settings allow you to customize your personal viewing experience. Below is a list of the available Menu Settings, click on any one to learn more.
Audio
InstallationYou can get started using your LG TONE Free T90 earbuds by pairing via Bluetooth to your mobile device.
Audio
OperationAt a Glance Whether you need your Home Audio model or serial number for product registration, to locate a manual or for troubleshooting, knowing where to find it can save time and frustration. The location of your Home Audio model and serial number may vary by model, but the guide below will help you find it. Try This
Audio
Product UsageThe ThinQ app can be used to update software and control features on your LG Soundbar. Software updates are released periodically for network or Bluetooth enabled sound bars. These updates are used to fix bugs and, in some cases, enhance features of the device.
Audio
OperationPlease note that the Spotify service will no longer be available on the models below as the partner company has ended support for the legacy Spotify SDK.
Audio
TroubleshootingFor TONE Free models (HBS-TFN series), you can enjoy various features like checking the earbuds’ battery status, voice notifications, find my earbuds, etc. by installing the LG TONE Free app on your smartphone. If you have TONE Plus Free models (HBS-PFL series), which were released before TONE Free models, please install TONE & Talk App.
Audio
TroubleshootingTo improve the fit of your earbuds, you can replace the default ear gels with one of the included ear gels to create a customized pair of earbuds.
Audio
TroubleshootingYou can easily connect your TONE Free to your smartphone via Bluetooth and enjoy various features on the LG TONE Free app. Turn on Bluetooth on your smartphone and connect it to your TONE Free. Update it to the latest software on the LG TONE Free app.
Audio
OperationHaving trouble with your LG Tone Earbuds? See below for some of our frequently asked questions about them.
Audio
TroubleshootingTo pair your TONE Free on the TONE Free app for the first time, your TONE Free should be registered in [Find my earbuds]. If your TONE Free is registered in [Find my earbuds], but it displays a different location, it may be because the app is closed. If the app is running in the background, the latest detected location is displayed.
Audio
TroubleshootingYou can factory reset your TONE Free when it’s disconnected from your mobile phone.
Audio
TroubleshootingYou can use the voice command function in [Touchpad Settings] on the TONE Free app.
Audio
Troubleshooting※ Note that select models do not support this function.
Audio
Troubleshooting➔ Easily connect your LG TONE Free and set up optimal features and get the latest software updates.
Audio
Troubleshooting➔ Easily connect your LG TONE Free and set up optimal features and get the latest software updates.
Audio
TroubleshootingCheck if the wireless earbuds are properly placed in your ears. [Once your wear your earbuds, the detection sensor makes a ding dong sound]. You may experience this symptom because the TONE Free tries to synchronize the left and right earbuds after stopping music for 1-2 seconds for a stable connection.
Audio
Troubleshooting※ Caution: The ear gels and multi-function foam are soft, Use caution when handling them as excessive force may damage them.
Audio
TroubleshootingWith the LG TONE Free App, you can add specific widgets to your smartphone to make using your wireless earphones more convenient.
Audio
Troubleshooting1. Check the model name. HBS-TFN6 and HBS-TFN7 support wireless charging. HBS-TFN5, HBS-TFN4, HBS-PFL7, and HBS-PFL7P do not support wireless charging.
Audio
TroubleshootingTouch and hold the left or right earbud to enable or disable the feature. On the TONE Free app, you can turn on or off the Ambient Sound and the intensity can be adjusted in 3 levels.
AudioIndex summary
TroubleshootingIf your earbuds keep disconnecting from the connected device, it can be caused by low battery, being too far from the connected device, or a bad connection between the two devices.
Audio
TroubleshootingThe speaker protection function is applied to the sound bar product to restore the volume to normal once the normal sound source and condition are restored after reducing the volume in a specific sound source and condition.
Audio
TroubleshootingIt might be difficult to see clearly due to the surrounding environment or dust.
Cooking AppliancesIndex summary
TroubleshootingIf the projected image remains slanted after running Auto Screen Adjustment, check the sensor located on the top of the projector for any foreign substances such as dust or fingerprints. Clean the sensor using a microfiber cloth. If the screen or focus still remains misaligned, check the installation environment and setup.
Cooking Appliances
TroubleshootingWhat are the differences between the induction and highlight burners?. The highlight burner turns on and off repeatedly.. I place an induction pot on the burner, but it won't be heated.. ➔ Due to a difference in the heating method, the actual heating power of the highlight burner is we.
Cooking AppliancesIndex summary
RepairDoes [U] appear on the induction display and it does not operate?. Is cookware not heated even when you press the touch button to operate the induction?. Causes and Symptoms. Cookware not suitable for the induction range is being used.. The bottom of cookware is not placed properly on.
Cooking AppliancesIndex summary
TroubleshootingHot air comes out from the bottom of the product during operation.. The lightwave oven is designed to exhaust air from the bottom.. Depending on the product, air may come out from the bottom front or side.. This guide was created for all models, so the images or content may be different.
Cooking AppliancesIndex summary
RepairIf you see [Loc] or [L] on the display, that indicates that the child lock is set.. This function locks the buttons so that they do not operate in order to prevent injuries or malfunctions that may occur due to inappropriate operations or actions by children.. Try this. The buttons may n.
Cooking AppliancesIndex summary
RepairAfter cooking, the oven still operates to cool the inside of the product.. Rest assured as it is not a product defect.. Try this. 1. If the product operates continuously with the word [냉각중] displayed even after cooking, it indicates that the cooling fan is operating to release the.
Cooking AppliancesIndex summary
RepairIf heating is done normally, then don’t worry.. It is better to clean the machine every time after you have cooked in order to prevent odors.. Leave the door open or wipe with a clean dishcloth when necessary.. If it smells strongly, add some coffee to a cup of water (about 2/3 cup) an.
Cooking AppliancesIndex summary
RepairWhen using the product for the first time, there may be a smell of something burning or a noise as new internal parts are heated.. Rest assured as it is not a product defect.. Try this. When using the product for the first time, there may be an odor during cooking as new internal parts a.
Cooking AppliancesIndex summary
RepairThe lightwave oven range has the range, oven, and grill-related parts mounted on its top.. Among them, the magnetron part that generates electromagnetic waves when using the range function is located on the left of the product.. Range heating uses a principle in which electromagnetic waves.
Cooking AppliancesIndex summary
RepairRound cookware has been placed and used in the center of the [wide zone]. Cookware that does not match the burner size is used.. is a function to heat up large cookware quickly by operating two burners on the left at the same time.. Also, the cookware won't get hot if you place and use i.
Cooking AppliancesIndex summary
RepairIs your induction or highlight burner too weak?. Did it stop operating while cooking?. Causes and Symptoms. Cookware not suitable for an induction range was used.. Cookware that does not match the burner size was used.. The overheating prevention system was activated so the inducti.
Cooking AppliancesIndex summary
RepairDo you wish to install your electric range in a safe space?. Do you wish to know about the environmental requirements for the installation of an electric range?. When LG Electronics' electric range becomes hot, a cooling fan operates automatically to discharge the heat from inside the produ.
Cooking AppliancesIndex summary
TroubleshootingIf food odors remain inside your LG microwave, you can use the deodorization function to keep the 'inside the microwave fresh.
Cooking Appliances
TroubleshootingLet's find out more.. Do not use metal containers, stainless steel containers, earthen pots, or aluminum foil in microwave mode.. Metal materials reflect microwaves, which prevents food from heating and causes sparks.. Containers with gold or silver patterns may change color or cause spa.
Cooking AppliancesIndex summary
RepairIf the gas range has been washed or is wet from overflowed food, the circuit breaker may trip.. In addition, you need to check if the circuit breaker tripped due to an abnormality in the socket.. Try this. Is the circuit breaker tripping after the gas range was washed or wet from overflo.
Cooking AppliancesIndex summary
TroubleshootingLet's find out more.. 1. If the display is blank but the gas range/cooktop still operates, contact LG Customer Support for service.. 2. If the gas range/cooktop does not operate, check the wall outlet and circuit breaker.. Test the outlet by plugging in a small appliance to see if it tur.
Cooking AppliancesIndex summary
RepairWhen operating the product continuously immediately following initial operation, the magnetron output is adjusted to prevent the product from becoming overheated, so heating takes longer or is weaker than usual.. Use the product again after the cooling operation to reduce the inside heat has f.
Cooking AppliancesIndex summary
RepairIs a foreign object or a cover stuck in between the door and the product?. ➔ Remove the foreign object.. A problem may occur if a foreign object or a cover is stuck in between the lightwave oven or microwave door and the body of the product.. Open the door and check if there is any for.
Cooking AppliancesIndex summary
TroubleshootingVisual angle: Refers to the maximal side angle at which you can see the screen properly on the display device.
Cooking Appliances
TroubleshootingThe Free Sync function is used to minimize tearing and disconnection resulting from the mismatches between the monitor screen and the game operation frame.
Cooking AppliancesIndex summary
TroubleshootingHDR stands for High Dynamic Range and it is the function to implement clearer and high contrast images. The function is automatically turned on in the monitor if HDR contents are played. HDR operation is supported in both HDMI and DP inputs. External equipments are mostly connected to HDMI and both HDMI and DP can be connected to the PC.
Cooking Appliances
TroubleshootingIf abnormal shut down is detected 3 times or more Windows 10 automatically reboots in the safety mode.
Cooking Appliances
TroubleshootingLG Sound Suite lets you connect your LG TV or soundbar to wireless speakers using Dolby Atmos FlexConnect, without complicated cables. Built-in microphones automatically detect each speaker's position and fine-tune the audio for your space, delivering an immersive spatial audio experience.
Cooking Appliances
TroubleshootingCooktop, oven, and burner temperature issues may be resolved without a technician.. If you see any error on the display screen, please visit our Error Codes - Cooktop and Range page to resolve the error.. NOTE: This article should only be used for troubleshooting GAS ranges.. In order to.
Cooking AppliancesIndex summary
TroubleshootingBurner flames yellow or red on gas cooktop may be resolved without a technician.. If you see any error on the display screen, please visit our Error Codes - Cooktop and Range page to resolve the error.. Liquid Propane(LP) gas connection.. The unit must be converted for LP gas before use.
Cooking AppliancesIndex summary
TroubleshootingWe recommend turning off your air purifier while cooking. Grease and moisture from cooking can build up on the filter, reducing its lifespan and causing unpleasant odors. After cooking, open the windows to ventilate the room before turning the air purifier back on.
Cooking Appliances
TroubleshootingClicking noise can be caused by a few things.. It can be generated by the transformer turning magnetron tube “on” and “off”.. It can also be heard whenever opening or closing door from door latch releasing or locking.
Cooking AppliancesIndex summary
TroubleshootingCleaning your LG Cooktop is made easy by performing a few simple steps below.
Cooking Appliances
InstallationPrecautions for installing as well as caring & cleaning for countertop microwave oven.. Try this. Install on a firm, solid and even surface.. Check the product’s location.. If the unit is placed over the sink or on any steel surface, noise level risks being very loud.. Installati.
Cooking AppliancesIndex summary
OperationShould you happen to notice cooktop burner cycling between “on” and “off” and wonder the rationale behind the fact, please be aware that it is completely normal operation.. Burners are designed as such to prevent from overheating.. Cooking Areas. The cooking areas on your range a.
Cooking AppliancesIndex summary
TroubleshootingCooktop, oven, and burner temperature issues may be resolved without a technician.. If you see any error on the display screen, please visit our Error Codes - Cooktop and Range page to resolve the error.. Stops glowing at various times.. If the element stops glowing at various times depe.
Cooking AppliancesIndex summary
TroubleshootingLG understands that cleaning your oven is not an easy task.. LG's Self-Clean cycle gives you the ability to thoroughly clean your oven cavity keeping your oven looking shiny and new.. For heavy built-up soils, especially in those hard-to-reach areas are for a thorough cleaning every 6 months.
Cooking AppliancesIndex summary
TroubleshootingTo connect a Bluetooth device to your projector, go to the Settings menu, select [Sound Out], and choose your device from the Bluetooth list. Make sure the device you want to connect is in pairing mode. Previously connected Bluetooth devices are automatically saved to the [Registered Devices] list. You can easily reconnect them later from this list without…
Cooking Appliances
OperationOfficial LG USA Help Library entry for “How To Connect Your LG Smart Range To Wi-Fi - Android”. Open the source article for complete, model-specific instructions and safety guidance.
Cooking AppliancesIndex summary
TroubleshootingPlug in your LG soundbar, wireless subwoofer, and rear speakers. They will pair automatically so you can use them right away. When the devices are connected properly, the LED on the back of the speaker turns green. If the LED turns red or the connection is lost, press the [Pairing] button on the back of the device to reconnect it manually. To help maintain a…
Cooking Appliances
TroubleshootingIf your soundbar doesn't pair with your smartphone, TV, or PC, or if you hear no sound, check your connection and audio settings. First, put your soundbar in pairing mode. Then, select your soundbar from the Bluetooth list on your device and set it as the Audio Output. If the audio drops out or sounds distorted after pairing, keep the soundbar at least 3…
Cooking Appliances
TroubleshootingOfficial LG USA Help Library entry for “How To Replace The Light Bulb In An LG Oven”. Open the source article for complete, model-specific instructions and safety guidance.
Cooking AppliancesIndex summary
TroubleshootingOfficial LG USA Help Library entry for “How To Run A Self Clean Cycle On Your LG Range”. Open the source article for complete, model-specific instructions and safety guidance.
Cooking AppliancesIndex summary
TroubleshootingUse Dolby Atmos FlexConnect to connect your TV or soundbar to wireless speakers without complicated cables. The built-in microphones automatically detect the location of each speaker and optimize the sound for your space. Enjoy an immersive, theater-like listening experience right in your home.
Cooking Appliances
OperationYour LG dehumidifier removes excess moisture in your home caused by humid conditions, giving you more dry and comfortable air
Cooking Appliances
TroubleshootingFollow these troubleshooting steps to determine the root cause of your LG Range power problem.. If the range has no power, this can usually be resolved by checking the power supply, circuit breaker, or power cord.. After the unit is installed for the first time or reinstalled after being mo.
Cooking AppliancesIndex summary
TroubleshootingExperiencing issues with your cooktop burners or the eyes of the cooktop not working? follow these simple steps to determine the root cause of the problem.. Gas Range
Cooking AppliancesIndex summary
InstallationOfficial LG USA Help Library entry for “LG Micro-onde - Noises”. Open the source article for complete, model-specific instructions and safety guidance.
Cooking AppliancesIndex summary
TroubleshootingOfficial LG USA Help Library entry for “LG Micro-wave - Noises”. Open the source article for complete, model-specific instructions and safety guidance.
Cooking AppliancesIndex summary
OperationOfficial LG USA Help Library entry for “LG Microwave - Cleaning”. Open the source article for complete, model-specific instructions and safety guidance.
Cooking AppliancesIndex summary
TroubleshootingAt a Glance If the glass plate does not turn, remove the glass plate and the rolling wheel and run the appliance. If the plate driving pivot rotates, then there is no abnormality. Wash the glass plate and the rolling wheel to remove foreign objects, dry them, place the rings under the glass plate onto the pivot so that they properly engage each other, then…
Cooking Appliances
OperationWhen your LG Microwave Oven is first plugged in, or after a power failure, the display will show the colon mark, two vertical dots. If the time is not set, the mark will remain on the display when it is not in use.
Cooking Appliances
TroubleshootingWhen operating the product continuously immediately following initial operation, the magnetron output is adjusted to prevent the product from becoming overheated, so heating takes longer or is weaker than usual. Use the product again after the cooling operation to reduce the inside heat has finished.
Cooking Appliances
OperationMany LG microwaves offer a defrost, soften, and melt function for frozen meat, fish, poultry, and more by using the weight of the food to set the cook time.
Cooking Appliances
TroubleshootingAbnormal noises from your LG microwave can be caused if the turntable isn’t installed properly, using improper cookware, or food buildup inside the microwave.
Cooking Appliances
TroubleshootingErrors related to abnormalities in lightwave ovens start with the letter F and are displayed as a number on the display. F-3 errors can occur when there are foreign substances around the touch button panel. Wipe off any foreign substances from the touch button panel and check again. Other errors can indicate symptoms such as defective parts, a short circuit,…
Cooking Appliances
RepairDuring operation, the product may produce vibration noises and sounds may be caused by foreign objects.. If the product is installed on a sink or a rice bin made of metal, noise may occur.. Try This. A microwave oven generates vibration noise of about 45 to 50 decibels (dB) during the pr.
Cooking AppliancesIndex summary
TroubleshootingIf you microwave is not starting, it can be caused by the control lock being active, the door not being closed properly, or a problem with the control panel.
Cooking Appliances
TroubleshootingWhat should I do to remove odor after cooking fish? (Only for lightwave oven). 1. How to remove fish smell after cooking.. Checkpoint. QR model: MA921MBS / MA921MBN / MA921NWS / MA921NBS. 1. Place one teaspoon of baking soda on both sides of a cooking pan to reduce odor before cooking.
Cooking AppliancesIndex summary
TroubleshootingWhat should I do when a product stops and display turns off?. 1. Product stops and display turns off.. Cause. 1. Display will be turned off if a unit is not used for five minutes after power is on to save energy consumption .. 2. Open and close a door to deactivate Energy Saving feature.
Cooking AppliancesIndex summary
TroubleshootingReheating times vary depending on the freezing degree, size, and weight of food. If you use cookware larger than the glass plate or put in food that is too heavy, it will not rotate well so that the food will not be reheated evenly and it will take a long time.
Cooking Appliances
TroubleshootingIf buttons on the keypad are not responding when pressed, it may be possible that the CHILD LOCK feature is active.
Cooking Appliances
TroubleshootingIf your microwave has no power, this can be caused by a poor connection to the outlet, the outlet isn't receiving power, or there is a failure with the unit requiring service.
Cooking Appliances
TroubleshootingIf there is arcing or sparking occuring inside the microwave oven's cavity, certain things should be checked to potentially resolve the issue:
Cooking Appliances
OperationArcing or sparking occurring inside of the microwave oven’s cavity can be caused by overcooked food spills, improper cookware, or damage to the oven cavity.
Cooking Appliances
OperationBefore attempting to use your new LG NeoChef™ countertop microwave oven you'll need to set the clock on the control panel.
Cooking Appliances
TroubleshootingCongratulations on your new range and choosing LG. I know that you are excited to get started using your range so that you can create your culinary masterpieces. Before you get started, here are a few tips that will improve your cooking experience. If you smell a strong odor or see smoke coming from your new range, this is normal and no cause for alarm.
Cooking Appliances
TroubleshootingLG makes it easy to diagnose problems with your range, should you run into any issues.. If an issue occurs, the range is programmed to communicate diagnostic messages, displayed as codes, that can assist you, or a technician, in getting the unit back to optimum performance.. Try This. Se.
Cooking AppliancesIndex summary
TroubleshootingAny water marks on the cooktop can be removed easily if you wipe them off with a dedicated cleaner and a soft cloth once the surface has cooled. If you use the electric range while oil, sugar, or salt is on the bottom of the cookware, or seasonings are left on the cooktop during cooking, the cooktop may be scratched. In such cases, remove the substances…
Cooking AppliancesIndex summary
TroubleshootingIs there burnt food on the glass cooktop? Do you wish to remove a foreign object from the glass cooktop?
Cooking AppliancesIndex summary
RepairThe burner caps and the burner heads can be cleaned in the following ways.. How to clean the burner cap. 1. If the burner cap is dirty, first check if the burner cap has cooled down.. 2. Separate it from the burner head.. 3. Mix bleach and water in a ratio of 1 to 100.. 4. Put the.
Cooking AppliancesIndex summary
TroubleshootingScrapers can be purchased from a service center and blades are consumable parts that are available for purchase. Purchase a single-edge blade and replace the blade with it.
Cooking Appliances
RepairIf the burner cap and the burner head are not correctly assembled, there will be a smell of gas and the burner won't ignite.. The front and back of the burner cap must be installed properly.. For proper assembly, refer to the following figures or other burners to see how they are assembled.
Cooking AppliancesIndex summary
RepairIf power is not supplied properly to an LG range, it won't spark.. Try this. 1. Check if the power is being supplied to the product.. The power cord is located on the back left.. 2. Plug other small appliances into the outlet and check if power is being supplied.. 3. Check if the c.
Cooking AppliancesIndex summary
RepairIf oil stains or food residues remain inside the product, it may smell like it is burning due to heat.. Try this. If you sprinkle baking soda on two or three corners of the grill pan when grilling fish, there will be almost no fishy smell.. If you sprinkle a small amount of baking soda o.
Cooking AppliancesIndex summary
TroubleshootingThe oven on your range will remain locked after using the self-clean or easy clean cycles until the unit's internal temperature returns to a safe level. If the door has not unlocked after the unit is cooled, try these steps to unlock the unit.
Cooking Appliances
RepairIf the gas oven has weak flames even if it is set to HI, open and close the gas valve 3 to 4 times, remove the burner cap and burner head, and use a needle to poke the burner hole 5 to 10 times to clean out any debris.. Also check if the gas hose is kinked.. For some built-in products, you.
Cooking AppliancesIndex summary
TroubleshootingDoes the induction turn off and is [H] displayed while it's operating? Does the highlight turn off and on repeatedly during operation?
Cooking Appliances
RepairDoes the product not respond when you press the [Element Size] button? Is a ringing sound not heard and the range doesn't operate when you press the [Select] button? Do only the [Power] button and the [Lock] button work?
Cooking Appliances
TroubleshootingThe type, size, and position of the cookware used for induction products determine the operation and heating performance.
Cooking Appliances
TroubleshootingConvection cooking uses a fan to evenly distribute the oven's heat within the interior of the oven cavity, during the cooking cycle which results in a more uniform cooking experience.
Cooking AppliancesIndex summary
Repair1. Heatproof plastic cookware, wraps, regular glass bowls, regular porcelain, lacquer ware. This guide was created for all models, so the images or content may be different from your product.
Cooking AppliancesIndex summary
TroubleshootingIs your induction or highlight burner too weak? Did your burner stop operating while cooking?
Cooking Appliances
RepairThe gas valve is closed.. The burner cap or the burner head is assembled incorrectly.. There is moisture or debris around the burner cap. If all burners won't ignite or there is no smell of gas, there is a problem with the gas supply.. Check if the gas valve is closed.. If the burn.
Cooking AppliancesIndex summary
Troubleshooting[Wide zone] is a function to heat up large cookware quickly by operating two burners on the left at the same time. Also, the cookware won't get hot if you place and use it in the center of the wide zone.
Cooking AppliancesIndex summary
TroubleshootingEasyClean™ makes cleaning your oven safer and faster by loosening up soils, such as food spills, light grease splatter, and more in just 20 minutes.
Cooking Appliances
Product UsageFood debris can fall off and either harden or burn inside the oven.. Constant use of your oven without cleaning the interior may produce smoke, odors, or damage the oven's enamel.. If your oven has tough baked on stains, it is recommended to use the Self Clean option.. How To Clean Your.
Cooking AppliancesIndex summary
TroubleshootingSelf-Clean gives you the ability to keep your oven looking shiny and new by cleaning heavy built-up soils, especially in hard-to-reach areas in your oven.. Note. Once the door has been locked, the lock indicator light stops flashing and remains on.. Allow about 15 seconds for the oven do.
Cooking AppliancesIndex summary
TroubleshootingCongratulations on your new LG gas range. Installation and service must be performed by an authorized licensed installer, service agency, or gas supplier.
Cooking Appliances
TroubleshootingThe griddle pan is a nonstick, flat cooking surface used for foods that are typically prepared in a frying pan or skillet, such as pancakes or meat.
Cooking Appliances
TroubleshootingUnderstanding the benefits of each cooking mode on your oven allows you to get the best results to meet your cooking needs.
Cooking Appliances
TroubleshootingMany range noises are due to normal operation of the unit. If the noise becomes louder than normal, most problems can be eliminated will some troubleshooting and maintenance.
Cooking Appliances
TroubleshootingYour LG Range control panel is designed to display functions while in use.. If there are problems with the display showing incomplete digits, buttons not working, or error codes, please follow the troubleshooting steps below.. Note. Note: If there is an error code in the display window,.
Cooking AppliancesIndex summary
TroubleshootingIf the unit powers on but will not run, this could possibly be caused by settings or an issue with the power supply.. Select the type of unit troubleshooting is required for:. NOTE: If there is an error code on the display, troubleshoot for the error code that is shown.. An error code is.
Cooking AppliancesIndex summary
TroubleshootingAre you hearing a whirring, rumbling, or rattling noise? Does the noise become louder suddenly?
Cooking Appliances
TroubleshootingArcing and sparking must be avoided. The following are the factors responsible for sparking in microwaves. Ensure to use the right cookware and clean the unit occasionally.
Cooking Appliances
TroubleshootingThe following factors are what causes improper defrost.
Cooking Appliances
TroubleshootingWhen the oven is plugged in for the first time or after a power interruption, the clock defaults to the 12-hour clock mode and 12H appears on the display. You can set the time or switch to the 24-hour clock mode.
Cooking Appliances
TroubleshootingWhen you first use your LG microwave or oven, you may notice a slight burning smell or hear some noise as the internal parts heat up. This is completely normal. This is temporary and completely safe, so there is no need to worry. The smell will naturally fade after a few uses, or you can use the Deodorize function to clear it faster.
Cooking Appliances
OperationNote: • If the product is restarted immediately after being shut down, to protect the compressor there is a 3-minute delay until the compressor begins operating. • It is normal for the compressor to cause the product to vibrate while starting or stopping.
Cooking Appliances
TroubleshootingAs hot air expands, it gets lighter and moves upward, when it gets cold, it contracts and thus becomes heavier and moves downward. For this reason, the air at the top area where a wall mounted type air conditioner head unit is mounted is rather hot but the air in the space underneath where customers move about is usually colder.
Cooking AppliancesIndex summary
TroubleshootingOven temperature issues may be resolved without a technician.. If you see any error on the display screen, please visit our Error Codes - Cooktop and Range page to resolve the error.. Before we proceed, watch this video about LG Range - Heating Issues. Do you see any error code on the di.
Cooking AppliancesIndex summary
TroubleshootingExperiencing an oven that is not cooking? follow these simple steps to determine the root cause of the problem.
Cooking AppliancesIndex summary
TroubleshootingOven temperature issues may be resolved without a technician.. If you see any error on the display screen, please visit our Error Codes - Cooktop and Range page to resolve the error.. Before we proceed, watch this video about LG Range - Heating Issues. Follow the steps below to resolve t.
Cooking AppliancesIndex summary
TroubleshootingOven temperature issues may be resolved without a technician. If you see any error on the display screen, please visit our Error Codes - Cooktop and Range page to resolve the error.
Cooking Appliances
TroubleshootingDoes popping noise occur during sterilizing a feeding bottle?. Try this. Popping sound occurs on account of rapid heating water molecules reaching temperature above 100°C.. Please follow below instructions for sterilizing feeding bottles. When using auto cook, fill 1/3 of the bottle.
Cooking AppliancesIndex summary
Troubleshooting[Steam dish] in the microwave is a function with which to cook a steamed dish using hot steam. When used without adding water, it is also possible to cook a grilled dish using the heat from the heating pan.
Cooking Appliances
TroubleshootingIf the Clean Booster on your LG PuriCare™ 360 air purifier is not rotating, this is usually normal. When the operation mode is set to [AI(Smart)] / [Auto], the Clean Booster only rotates automatically when the air quality is Very Poor (red). To check if it is working properly, switch the mode to [Clean Booster Mode].
Cooking Appliances
TroubleshootingOther than the magnetron going on & off is there another noise while operating?. Is the turntable not rotating at all?. Does it waver (move unsteadily back and forth) when rotating?. Try this. Should a rattling noise occur during use, there is a possibility of foreign substance on or.
Cooking AppliancesIndex summary
RepairYour dishwasher washes your dishes by repeatedly jetting water onto the dishes inside and then emptying the water.. If all the water inside the tub is not drained, [OE] will appear on the display.. Causes and Symptoms. The filter is covered by foreign objects.. The drain hose is compr.
DishwashersIndex summary
TroubleshootingWhile LG dishwashers are designed to operate quietly, different noises can occur periodically while the unit is in operation.. While some noises can be concerning, most are considered part of normal operation.. When water is drawn into the dishwasher, a whistling noise can be heard.. Thi.
DishwashersIndex summary
TroubleshootingIs the wash cycle not progressing?. Do the panel buttons chime when touched but not respond?. Causes. Your dishwasher is not properly connected to a power source.. A wash cycle is being cancelled.. ➔ Check the breaker box and make sure the circuit breaker is turned on.. If the.
DishwashersIndex summary
TroubleshootingCheck for interference of the cabinet baseboard.. ➔ Ensure that the baseboard of the kitchen sink cabinet is fully inserted so that it does not obstruct the dishwasher door.. If you recently cleaned the floor, you may have accidentally knocked the baseboard out of place.. If this happe.
DishwashersIndex summary
RepairVarious installation methods exist by dishwasher type and kitchen design and layout.. Consult this guide to find the most suitable installation method for your dishwasher.. One key factor that influences the installation method is the cabinet baseboard, also known as the toe kick.. ➔ W.
DishwashersIndex summary
TroubleshootingThe product display may show codes to alert the user of an operational error or the activation of a specific feature.. Please note that error and notification codes can differ depending on the product model.. To resolve the issue you are experiencing, please select the relevant error code f.
DishwashersIndex summary
TroubleshootingAn AE or E1 error code means you have a leak inside your dishwasher activating the float switch.. Before you can start using your dishwasher again, you will have to find and fix the underlying cause of the leak.. If you are looking for information on drying your drain pan click here. Ens.
DishwashersIndex summary
TroubleshootingCleaning issues may be experienced as white film, residue, or spots or actual food remaining on the dishes at the end of the cycle.. This is commonly the result of too low or too high water temperature, improper use of detergent and additives, cycle selection, or lack of maintenance.. To id.
DishwashersIndex summary
OperationOfficial LG USA Help Library entry for “Dishwasher Cycle Options - Turbo Mode”. Open the source article for complete, model-specific instructions and safety guidance.
DishwashersIndex summary
TroubleshootingCheck that the upper rack is positioned and inserted correctly.. If you use tablet type detergents and the top rack is in the lower position, the door may not open fully and the tablet will be unable to fall from the compartment.. Items Blocking Dispenser. Be sure that no items in the un.
DishwashersIndex summary
OperationLG dishwashers are designed to fit a standard dishwasher opening.. Select a location as close to the sink as possible for easy connections to water and drain lines.. Try This. Note. Please read through the instructions in the manual or watch this video in its entirety before attemptin.
DishwashersIndex summary
OperationWhile LG dishwashers are designed to operate quietly, different noises can occur periodically while the unit is in operation.. While some noises can be concerning, most are considered part of normal operation.. Note. If you hear beeping noises and an error code is displayed on the contro.
DishwashersIndex summary
OperationRinse aid increases your dishwasher’s drying performance and prevents water spots on dishes and glassware.. Show Script. This icon illuminates when the Rinse Aid level is low.. The LED automatically shuts off when the Rinse Aid is refilled or the level is set to 0.. Open the Rinse A.
DishwashersIndex summary
RepairRegular cleaning of the dishwasher filter ensures improved washing performance and prevention of various errors and offensive odors.. Try This. 1. Pull out the lower basket and remove the filter.. In some products you will need to turn the filter counterclockwise and gently pull up to re.
DishwashersIndex summary
OperationWhether you need your Dishwasher model or serial number for product registration, to locate a manual or for troubleshooting, knowing where to find it can save time and frustration.. The location of your Dishwasher model and serial number may vary by model, but the guide below will help you fin.
DishwashersIndex summary
RepairOver time, minerals and food particles can build up in the machine and leave residue on the inside of the tub, door, and even internal parts reducing cleaning performance.. To keep the dishwasher performing at its best, periodic maintenance is recommended.. Welcome to the LG customer suppor.
DishwashersIndex summary
OperationFor optimal performance, it is important to periodically check and care for the spray arms to make sure that the water jet holes are not blocked by food particles.. Note. For more information on dishwasher maintenance, please see our LG Dishwasher – Maintenance article for further assista.
DishwashersIndex summary
OperationLG Dishwashers contain an enhanced rack system allowing you to adjust the rack and tines so no dish goes unwashed.. Show Script. It is important to have a dishwasher that you can really count on.. That's why the newly enhanced easy rack plus system on your LG dishwasher was designed with.
DishwashersIndex summary
TroubleshootingOfficial LG USA Help Library entry for “LG Dishwasher - Troubleshooting A Dishwasher Button That Wont Respond”. Open the source article for complete, model-specific instructions and safety guidance.
DishwashersIndex summary
RepairError code bE stands for bubble error.. If a regular handwash or liquid dishwashing detergent is used, excessive bubbles may be generated, causing leakage to the outside.. To avoid leakage, there is a function that displays the bE error.. Try this. Do you use a regular handwash or a l.
DishwashersIndex summary
OperationYour LG dishwasher has several indicators on the controls that may be illuminated at certain times.. Most of them will refer to an option or setting that may be currently activated.. Note. If the dishwasher is not working properly, please see our Dishwasher Not Starting article for furth.
DishwashersIndex summary
OperationTo ensure optimal performance and functionality from your LG dishwasher it is imperative that the appliance gets correctly installed and properly leveled.. Try This. Please select the leg that looks the closest yo your models.. 1Use a flat-head screwdriver or pliers to turn the front leg.
DishwashersIndex summary
OperationProperly loading the dishwasher can help optimize cleaning performance.. LG Dishwashers - Proper Loading. For effective wash performance always load your dishwasher properly and make sure to do the following before loading your dishwasher.. Have adjustable tines folded up or down to fit.
DishwashersIndex summary
OperationControl Lock prevents settings from being changed during a cycle.. Selecting this feature locks all the buttons, except for the Power button, on the control panel.. Note. Activating or deactivating the child lock or control lock may vary depending on your model.. For model specific in.
DishwashersIndex summary
OperationGet the best out of your dishwasher by preventing unnecessary and unwanted leaking.. Most leaking issues are related to installation, detergent, or maintenance.. If there is an error code displayed in the dishwasher's control panel, Please see our LG Dishwasher - Error Code List article.. ..
DishwashersIndex summary
TroubleshootingThe purpose of your LG dishwasher is to ensure your dishes are thoroughly cleaned and remain shiny.. The selection of detergent and additives significantly contribute to the dishwasher's effectiveness in achieving this goal.. Try This. Note. ALWAYS follow the guidelines in your dishwa.
DishwashersIndex summary
OperationRegular cleaning of the dishwasher filter ensures improved washing performance and prevention of various errors and offensive odors.. Try This. 1. Pull out the lower basket and remove the filter.. In some products you will need to turn the filter counterclockwise and gently pull up to re.
DishwashersIndex summary
RepairYou should periodically clean your dishwasher filter to keep it operating at peak performance.. Cleaning the filter helps prevent odors and possible drainage issues.. 1. Remove the lower rack to access the filter. Fully open the dishwasher door and pull out the lower dishwasher to access.
DishwashersIndex summary
TroubleshootingAn OE error code on your dishwasher's display indicates that the unit has detected a drain issue, most often resulting from food clogs or an installation issue.. Luckily, both of these issues can sometimes be resolved with just a few troubleshooting steps!. Note. If you have error codes.
DishwashersIndex summary
TroubleshootingAn AE or E1 error code means you have a leak inside your dishwasher activating the float switch.. Before you can start using your dishwasher again, you will have to find and fix the underlying cause of the leak.. If you are looking for information on drying your drain pan click here. Ens.
DishwashersIndex summary
TroubleshootingIf the product stops while drying and “Empty Water” is displayed, it implies product is unable to keep draining.. If the indicator light goes “on” before drying completed, the appliance will stop operating.. Empty the water container and press Start/Pause button to restart.. If t.
DryersIndex summary
TroubleshootingMake sure the power plug is properly connected to the outlet.
DryersIndex summary
TroubleshootingIf the drain pump cap holder has come off, reattach it as follows:. 1. Insert the end of the detached cap's tether into the hole at the bottom.. 2. Insert the tab on the cap's tether into the drain pump opening until it catches.. Gently pull on the tether to secure it.. 3. Push the mi.
DryersIndex summary
TroubleshootingThe cycle selection dial at the front may slightly shake in all directions. This is not a product defect.
Dryers
RepairThe cycle selection dial at the front may slightly shake in all directions.. This is not a product defect.. Try this. The cycle selection dial turns smoothly to allow users to choose what they want.. ➔ The dial is designed to have a small clearance to ensure smooth rotation.. The.
DryersIndex summary
TroubleshootingnF will appear on the display if the Wi-Fi product is not registered. The nE error notifies an abnormality in the Wi-Fi device. Contact a service technician for an inspection.
Dryers
RepairThis sound occurs when the drain pump drains the water created while drying.. This sound may occur while drying.. Don’t worry and run your machine.. (This is similar to the sound that is made when you suck up a drink using a straw or when you drank it almost all.). This guide was cr.
DryersIndex summary
RepairPressing the Remote Start button on the control panel of the product will enable the Remote Start mode.. 2. Put your laundry to dry into the drum.. 3. Press and hold down the Remote Start button for at least 3 seconds to enable Remote Start.. 4. From the LG SmartThinQ application on your.
DryersIndex summary
TroubleshootingIf you don’t use the dryer for a long time, an odor may come from inside the drum. Excessive use of detergents may cause an odor from inside the dryer.
Dryers
TroubleshootingIf you don’t use the dryer for a long time, an odor may come from inside the drum. Excessive use of detergents may cause an odor from inside the dryer.
Dryers
RepairI want to know how to remove residual water.. An odor comes from inside the machine.. If you don’t use the dryer for a long time, an odor may come from inside the drum.. Excessive use of detergents may cause an odor from inside the dryer.. Try this. It is better to remove residua.
DryersIndex summary
RepairWhen the dryer starts or reverses rotation while running, friction may make a sound such as a ‘squeak’ or ‘squeal’.. The drum and the motor of the dryer are connected by a belt.. When the drum starts rotation or reverses its rotation, belt friction may cause a temporary squeaking so.
DryersIndex summary
TroubleshootingThe power or start button isn't working.. The power won't turn on.. The appliance won't start.. Let's find out more.. For models with touch buttons, the Power and Start buttons are designed to activate after being pressed for one second.. ➔ Due to the nature of touch buttons, the.
DryersIndex summary
RepairThis guide is for cleaning matte finish products.. If regular dust is smeared on the product. 1. Wipe the source of contamination away lightly using a wet wipe.. 2. If the stain is severe or cannot be removed with a wet wipe, wet a cleaning sponge with water and wipe off any such stains,.
DryersIndex summary
RepairAre you keeping the condenser inside the dryer clean?. Do you want to learn how to use the [Condenser Care] function?. The condenser is a component of the dryer that changes hot, moist air from the wet laundry into dry air.. Small dusts not filtered out by the filter can enter the conden.
DryersIndex summary
Troubleshooting➔ Purchase a flexible drain hose extension in order to replace the drain hose. (Same as the drain hose.)
Dryers
RepairThe drain hose is contaminated, crushed and/or damaged.. You can replace the drain hose.. (The location of the drain hose may vary depending on the model.). ➔ Purchase a flexible drain hose extension in order to replace the drain hose.. 1. The location of the drain hose connector ma.
DryersIndex summary
TroubleshootingA water supply hose is a hose used to connect a dryer with a faucet. You can connect the hose easily just using a Phillips driver. The connection method may differ depending on the type of water supply hose and the shape of the faucet. Please check them first.
Dryers
RepairThe water supply hose may leak if there is a problem in the faucet connection or the part connect to the machine.. This can be easily remedied by removing and reinstalling the water supply hose.. Before checking the following measures, verify whether the faucet is broken.. In addition, i.
DryersIndex summary
RepairI want to prevent the dryer from being frozen in the winter.. When the weather becomes cold, water left in the product and the hose outside may freeze.. Because the machine will not work if the water is frozen, before the weather gets colder, you should remove any water left in the product.
DryersIndex summary
RepairDoes the circuit breaker suddenly trip when you use the dryer?. Dryers are appliances that consume a lot of power.. When used simultaneously with other appliances by the use of an extension cord, the power may shut down.. Try this. Is the machine’s power plug connected to an extensi.
DryersIndex summary
TroubleshootingThe cause could be due to outlet capacity, circuit breaker capacity, or the power cord not being securely plugged in. After plugging in the power cord, press the power switch on the front of the dryer to check if power is supplied.
Dryers
RepairThe cause could be due to outlet capacity, circuit breaker capacity, or the power cord not being securely plugged in.. After plugging in the power cord, press the power switch on the front of the dryer to check if power is supplied.. Try this. The power turns off during use.. 1. When.
DryersIndex summary
RepairDo you want to drain water from the dryer using the water container?. When you use a [drying] cycle, condensed water from wet laundry will be drained through the drain hose.. If you want to use a water container instead, then separate the drain hose from the dryer so that water is not direc.
DryersIndex summary
TroubleshootingDo you want to directly drain water from the dryer instead of using a water container?
DryersIndex summary
RepairDo you want to directly drain water from the dryer instead of using a water container?. When you use a [drying] cycle, condensed water from wet laundry will be collected in the water container.. If you don’t want to use the water container then connect a drain hose to the dryer so that wa.
DryersIndex summary
Troubleshooting➔ Adding laundry that has not been spun will take a long time to dry and will not come out soft and fluffy.
Dryers
TroubleshootingUsers will be alerted by an alarm if the exhaust pipe leading outside is clogged since it will affect the dryer's air flow and drying effectiveness.
DryersIndex summary
TroubleshootingA new dryer may have an odor when first used.. Chemicals (insulation) used inside the dryer motor/compressor/heater can produce an odor when the dryer operates and these components heat up.. A burning smell may occur during initial drying cycles as the motor/compressor/heater generates heat.
DryersIndex summary
RepairThere is a rubber seal (gasket) in side the door of the dryer that ensure tight closing of the door.. Bits of fluff or lint may be left hung on the gasket that were not discharged to the filter while drying.. Causes and Symptoms. Bits of lint are stuck to the door gasket.. Try this. ..
DryersIndex summary
TroubleshootingEven if the clothes are not made of heat-shrinkable fabric [cotton], the fabric can shrink as the fibers are flattened during rotation.. The mechanical force applied to the clothes as the drum rotates causes shrinkage.. Expert Interview. "Clothing fibers are in a polymer form, and when t.
DryersIndex summary
TroubleshootingIf you are the only one feeling a shock, it is likely static electricity.. Static electricity is more common in dry weather, and the sensation can vary from person to person.. The feeling of a slight shock when touching the dryer case or handle during humid summer months or with soft skin i.
DryersIndex summary
TroubleshootingFat-containing substances, such as cosmetic products and vegetable and animal oils, can remain on clothes even after washing, appearing as stains once the clothes are dried.. ➔ When cosmetic products like moisturizing cream or body oil come into contact with clothes, they may leave stain marks.
DryersIndex summary
TroubleshootingLet's find out more.. ➔ Use Easy Iron when you want to dry clothes to a slightly damp state for easier ironing.. Easy Iron is available only when the Dry Level is set to Low on the Normal or Shirts cycles.. Try this.. How to Set Easy Iron. 4. Press Options and select Easy Iron.. .
DryersIndex summary
TroubleshootingThe Buzzer/Alert function allows you to adjust the volume or turn the button and alert sounds ON and OFF. When the Buzzer/Alert is ON, a sound plays when you turn on the dryer, select a cycle, or press a button on the control panel. To mute these sounds, press the [Buzzer/Alert] button to adjust the volume or turn it OFF. This disables the sounds for button…
Dryers
TroubleshootingWhen the [Ironing Alert] is set, the iron icon will light up during drying and an alarm will sound for about 1 minute.. What is the Ironing Alert function?. If you have laundry that needs ironing, setting an [Ironing Alert] will notify you when the clothes are not completely dry, so you can.
DryersIndex summary
TroubleshootingThe condenser dryer has a drain pump and a small crevice in the bottom to drain any condensed water from the bottom. Any condensed water entering the small crevice is drained by the pump. Regardless of the manufacturer or condenser cleaning method, a small amount of residual water remains after drying.
Dryers
Troubleshooting→ Check the gaps between the four leveling legs and the floor.. Rock the dryer diagonally, front-to-back, and side-to-side to check for wobbling.. → If the dryer is not level, adjust the leveling legs.. Turn the legs clockwise to raise them and counterclockwise to lower them. ※ If.
DryersIndex summary
TroubleshootingThere is a rubber part (gasket) inside the dryer door that helps it open and close smoothly. During drying, some lint may not be carried to the filter and can remain stuck to the door gasket.
Dryers
TroubleshootingBefore making a purchase or reinstalling your LG washing machine or dryer, use this guide to check whether the unit can be safely installed in your home.. You can find the dimensions of your chosen washing machine or dryer model on the LG Electronics website.. The information below serves a.
DryersIndex summary
TroubleshootingConsistent dents in the dryer drum are not made by external impacts/scratches. When manufacturing a drum, a frame to hold a drum to maintain its cylinder shape is required, and the cylinder shape is made by repeated spreading and gathering of this frame. It is natural that tiny dents are made during this process. There is no problem with the…
Dryers
TroubleshootingIn the condenser of a dryer, metals that have high heat conductivity [e.g., gold, silver, copper, aluminum] are used to ensure superior heat exchange. These metals have electrochemical reactions with various substances in the air, such as oxygen, carbon dioxide, moisture, and chemicals, and may corrode or become rusty. Corrosion of metals is an issue all…
Dryers
RepairThe heat exchanger has rusted.. What causes rust in the heat exchanger?. In the condenser of a dryer, metals that have high heat conductivity [e.g., gold, silver, copper, aluminum] are used to ensure superior heat exchange.. These metals have electrochemical reactions with various substa.
DryersIndex summary
TroubleshootingThe AI Dry cycle automatically dries your clothes under optimal conditions based on their fabric characteristics.
Dryers
TroubleshootingLet's find out more.. Time Dry cycle on gas dryers allows the user to the select the dry time and temperature for laundry.. Choose the dry time and temperature based on the laundry load and fabric type.. Since the dry time is fixed and the humidity sensors are not used, laundry may not d.
DryersIndex summary
TroubleshootingSmall loads block the filter in the Bedding Refresh cycle.. Let's find out more.. The Bedding Refresh cycle has stronger suction than other cycles.. Try this.. The Bedding Refresh cycle uses powerful suction at a higher motor RPM to remove dust from bedding.. Small, lightweight ite.
DryersIndex summary
TroubleshootingUse the Blanket Refresh cycle to remove dust from blankets, comforters, and other bedding using only air, without washing.. This cycle does not dry items, so do not use it with wet laundry.. The drum temperature reaches approximately 113°F (45°C) during the Blanket Refresh cycle.. Do n.
DryersIndex summary
TroubleshootingCheck if the sensor is being obstructed.. ➔ Obstructions between the appliance and the remote control may block the sensor and prevent the remote control from working properly.. Remove any obstructions and then try using the remote control again.. Use the remote control within the reco.
DryersIndex summary
TroubleshootingUse one of the manual dry cycles when you want to dry items for a set amount of time depending on the fabric type. Since it is manual drying, the cycle runs as long as the set duration.
Dryers
TroubleshootingUse one of the manual dry cycles when you want to dry items for a set amount of time depending on the fabric type. Since it is manual drying, the cycle runs as long as the set duration.
Dryers
TroubleshootingUse one of the manual dry cycles when you want to dry items for a set amount of time depending on the fabric type.. Since it is manual drying, the cycle runs as long as the set duration.. Rack Dry cycle.. ➔ Use this cycle when it is necessary to dry clothes using the drying rack, i.e..
DryersIndex summary
TroubleshootingThis may occur if the water inlet hose or the steam feeder drawer freezes during the winter.. Try this. Is the steam feeder drawer empty?. Or is water supply from the inlet hose insufficient?. ➔ Fill up the steam feeder drawer. / Inspect whether the tap is working.. Is the steam.
DryersIndex summary
Troubleshooting➔ The steam generator heats clean water to 100℃/212°F, producing small water molecules that permeate through the fabric, effectively removing creases and odors while also sanitizing the laundry.
Dryers
TroubleshootingI would like to know how the steam function works, its temperature and how it is applied to each cycle.. How does the steam function work?. ➔ The steam generator heats clean water to 100℃/212°F, producing small water molecules that permeate through the fabric, effectively removing crea.
DryersIndex summary
TroubleshootingI would like to know how the steam function works, its temperature and how it is applied to each cycle.. How does the steam function work?. ➔ The steam generator heats clean water to 100℃/212°F, producing small water molecules that permeate through the fabric, effectively removing crea.
DryersIndex summary
OperationThis guide was created ONLY for condenser type (heat pump) dryer models. Images or content presented herein may differ from your product.
Dryers
TroubleshootingTo ensure that the dryer provides optimal drying performance, it must be level.. To minimize vibration, noise, and unwanted movement, the floor must be a perfectly level, solid surface.. NOTE: Adjust the leveling feet only as far as necessary to level the dryer.. Extending the leveling f.
DryersIndex summary
RepairDoes the remaining drying time increase in the panel display window?. Standalone electric dryers determine whether laundry load is sufficiently dry or not when attaining 11 minutes remaining on panel display window.. If the load is determined to be insufficiently dry, the appliance adds an.
DryersIndex summary
InstallationOfficial LG USA Help Library entry for “How to Install an LG Gas Dryer”. Open the source article for complete, model-specific instructions and safety guidance.
DryersIndex summary
TroubleshootingMove left or right to check the contents. This guide was created for all models, so the images or content may be different from your product.
Dryers
TroubleshootingMove left or right to check the contents. This guide was created for all models, so the images or content may be different from your product.
Dryers
TroubleshootingA dryer installation test examines the condition of the exhaust system to guarantee optimal functioning.. Perform the test periodically to ensure the dryer is performing at its best.. Remove the drying rack (on some models) and any paperwork/items inside the drum, and then close the door.
DryersIndex summary
OperationOfficial LG USA Help Library entry for “How To Use The Cotton Normal Cycle and Energy Saver Mode On An LG Dryer”. Open the source article for complete, model-specific instructions and safety guidance.
DryersIndex summary
TroubleshootingA dryer installation test examines the condition of the exhaust system to guarantee optimal functioning.. Perform the test periodically to ensure the dryer is performing at its best.. Remove the drying rack (on some models) and any paperwork/items inside the drum, and then close the door.
DryersIndex summary
TroubleshootingLG makes it easy to properly install and setup your new electric dryer.. If you are using a 4-wire power cord, follow the steps below to connect your cord.. Note. This dryer is supplied with the neutral wire grounded.. This white ground wire MUST BE MOVED to the neutral terminal when.
DryersIndex summary
OperationIn the event that the drum light is no longer working, most dryer models allow the drum light to be replaced without the need for a service technician.. Note :. Dryer models that have a wired bulb and not a light bulb will require service to replace.. Try This. Disconnect the Dryer fr.
DryersIndex summary
OperationThe check filter indicator on the display panel is designed to serve as a reminder to clean the lint filter before each use to ensure optimal drying performance.. Note. If an error code appears in the display, please visit our LG Dryer - Error Code List article for further assistance.. T.
DryersIndex summary
OperationWith your LG Dryer comes a whole new world of laundry possibilities.. Here you’ll find everything you need to know about cycles and options available for your LG dryer.. Try This. Button options and locations may vary depending on the model.. The dry time range can be adjusted from.
DryersIndex summary
TroubleshootingError codes help identify problems causing your LG dryer to not function properly. Most errors codes on your LG dryer can be resolved easily with a few troubleshooting steps.
Dryers
TroubleshootingError codes help identify problems causing your LG dryer to not function properly.. Most errors codes on your LG dryer can be resolved easily with a few troubleshooting steps.. If the error code is not resolved, please contact LG Support.. A tE error code on the display of the dryer indi.
DryersIndex summary
RepairThe humidity sensor is used to detect how dry the laundry is and to adjust the time for drying.. If the humidity sensor inside the product is stained with dirt it may fail to sense the exact level of humidity, which may lead to an increase/decrease in the drying time.. Try this. Regularl.
DryersIndex summary
TroubleshootingYour LG dryer emits little to low noise if used properly.. But factors such as zippers, coins, or buttons can cause your dryer to be noisy at times.. Show Script. Your LG dryer emits little too low noise if used properly.. But there are some factors that can cause your dryer to be noi.
DryersIndex summary
RepairThe door on some LG dryer models can be reversed to accommodate your installation environment to make loading/unloading easier.. Note. Gas dryer models are able to orient the doors in different directions.. (With an exception of some models). Door positions on electric dryer models ca.
DryersIndex summary
RepairSome dryer models have a door that opens in two directions.. The dual-opening options of the LG EasyLoad™ door make loading and unloading the dryer easier than ever.. Transferring wet clothes from the washer?. Simply press the release button and pull the door down, hamper style to keep.
DryersIndex summary
RepairThe remote control feature on your LG dryer gives you the option to start a dry cycle remotely from your mobile device when using the ThinQ app.. Show Script. If you are using LG electronic products such as air conditioners, air purifiers, washers, and stylers that can be remote controlled,.
DryersIndex summary
TroubleshootingIf you are seeing clothing damaged from burns, or discoloration on the rear grill or duct after using your LG dryer, there are some things you should know.. Try This. ➜Check the care label on clothing for drying instructions. Different fabrics have different care requirements, and some.
DryersIndex summary
RepairIf you notice white fur or powder-like pieces in your dryer, they are likely remnants of the felt seal.. Positioned between the drum and the rear drum of the dryer, the felt seal serves to reduce friction caused by metal-on-metal contact, thereby minimizing noise.. While other materials suc.
DryersIndex summary
RepairIf you see a d90 or d95 error on your control panel, your dryer has detected a 90% or 95% blockage in the duct work, prompting immediate attention.. Note. Blockages and restrictions in your home exhaust system possibly caused by lint buildup and debris, can prevent your dryer from running e.
DryersIndex summary
TroubleshootingIf you smell gas around your LG dryer you should immediately turn off the gas supply at the valve behind the dryer and call your local gas company to come out and inspect the problem.. If you are attempting to use liquid propane instead of natural gas please make sure this has been properly co.
DryersIndex summary
RepairThe nF error code will appear on the display if the Wi-Fi product has not been connected with the router and registered.. The similar looking nE error indicates an abnormality in the Wi-Fi device.. Please visit our Request a Repair page for further assistance.. How to register a Wi-Fi pr.
DryersIndex summary
RepairAn [dE] error will show on the display if the dryer door is opened during drying.. The dryer then stops operation.. The error code may appear if there is excessive bulky laundry in the dryer or while the door gasket settles into place on a new product.. Try this. Do not put excessive.
DryersIndex summary
TroubleshootingLG makes it easy to properly install and setup your new electric dryer.. If you are using a 3-wire power cord, follow the steps below to connect your cord.. Show Script. 3-Wire Power Cord Installation. LG makes it easy to properly install and set up your new electric dryer.. This v.
DryersIndex summary
TroubleshootingFor your LG dryer to perform at its best, please follow these regular maintenance guidelines to ensure a long life for your appliance.. Show Script. Maintenance - Laundry Dryer. In order for your LG dryer to perform at its best, please follow these regular maintenance guidelines to ensur.
DryersIndex summary
OperationMany LG dryers give you the ability to reverse the direction the dryer door opens.. This can be completed in a few minutes without the need for a technician.. Try this. Move left or right to check the contents.. 2. Unscrew the eight Ⓑ screws anchoring the hinge joints of the dryer d.
DryersIndex summary
OperationA drying rack is ideal for items that should not be tumble dried such as wool sweaters, silk, and anything that you dry flat, such as gym shoes or stuffed animals.. Note. If you are looking to purchase a drying rack, please visit our Dryer Parts and Accessories page for part number and comp.
DryersIndex summary
OperationWhen installing your LG dryer, it is important to properly install your dryer vent to maximize dryer performance and prevent any issues from occurring.. Try This. 1The exhaust duct should be as short as possible.. 2Verify the exhaust hose is completely straight or in an S curve.. (pic.
DryersIndex summary
TroubleshootingIf your LG dryer turns off unexpectedly during a cycle this can usually be resolved without a technician by following a few troubleshooting steps.. Show Script. Troubleshooting abnormal shutdown during a cycle on an LG DryerIf your LG dryer unexpectedly turns off during a cycle,. this ca.
DryersIndex summary
TroubleshootingIf your LG dryer is taking too long to dry your clothes or your dryer is not heating properly this is likely due to a blockage to the dryer's airflow, which will make dry times longer than normal.. Airflow blockages can be caused by an obstruction in the duct work or lint build-up on your air.
DryersIndex summary
TroubleshootingOfficial LG USA Help Library entry for “LG Dryers: Troubleshooting 9A5 Message On Dryer”. Open the source article for complete, model-specific instructions and safety guidance.
DryersIndex summary
TroubleshootingSensor dry helps detect moisture in your clothes during the dry cycle.. This feature aids in the reduction of energy consumption and prevents possible damage to your clothes.. If items are still damp after performing the sensor dry cycle, there are a few items you can check to resolve this.
DryersIndex summary
OperationPlease read through the instructions in the manual or watch this video in its entirety before attempting to reverse the door swing on your Easy Load dryer and be sure to pause the video when necessary.. Tools required: Screwdriver (Small & Large flat-blade, Phillips), Putty Knife, Protective G.
DryersIndex summary
OperationEarn points for using the ThinQ app and redeem them for gift cards from your favorite brands.
Dryers
OperationWith your convenience in mind, many LG washers and dryers come equipped with an illuminating LED drum light to help maximize tub accessibility.. Note :. Not all models have a drum light.. Applicable models will have the special feature listed on the control panel.. Steps may vary depe.
DryersIndex summary
InstallationSome select LG washer and dryers sets are able to be stacked allowing you more space in your laundry area.. Note. Not all washers and dryer can be stacked.. Please make sure your models are compatible and stackable before attempting to stack the set.. DO NOT attempt the stacking proce.
DryersIndex summary
TroubleshootingWhich of the following are you experiencing?. Note: If the unit powers ON but is not heating or drying enough, or taking a long time to dry, please visit our Not Heating, Not Drying or Long Time Drying content for further troubleshooting steps.. Go Back. No power issues are typically cau.
DryersIndex summary
TroubleshootingMove left or right to check the contents. This guide was created for all models, so the images or content may be different from your product.
Dryers
TroubleshootingMove left or right to check the contents. This guide was created for all models, so the images or content may be different from your product.
Dryers
RepairThe video may not appear if the external device is not properly connected or if the signal is not coming through.. I cannot see the picture at all.. 1. Check if the lens cover is closed.. 2. Check if the cable between the projector and the PC, DVD player, etc. is correctly connected.. .
Home VideoIndex summary
RepairFollow this guide to troubleshoot a beam projector that does not power on.. If your projector still does not turn on after following these steps, it may indicate a malfunctioning component.. Check the LED Power Indicator. If the power indicator is illuminated in red, press the power butt.
Home VideoIndex summary
OperationYour LG Laser TV is equipped with innovative features that make it easy to share and display content between devices, like your PC, tablet, smartphone and more.. There are multiple ways to connect and they all depend on your network connectivity and the type of device you wish to share.. LG.
Home VideoIndex summary
OperationYour LG Laser TV is equipped with innovative features that make it easy to share and display content between devices, like your PC, tablet, smartphone and more.. There are multiple ways to connect and they all depend on your network connectivity and the type of device you wish to share.. Sh.
Home VideoIndex summary
OperationYour LG Laser TV is equipped with innovative features that make it easy to share and display content between devices, like your PC, tablet, smartphone and more.. There are multiple ways to connect and they all depend on your network connectivity and the type of device you wish to share.. LG.
Home VideoIndex summary
RepairIf there are stains or dust on the lens, remove them.. However, be cautious when cleaning the lens, as cleaning with excessive force may damage the lens.. Scratches on the lens surface caused by everyday use do not affect the product's performance.. Try This. Turn off the power of the.
Home VideoIndex summary
Repair① A projector with a tripod docking part can be installed using a camera tripod.. As shown in the figure, the docking part of the camera tripod can be assembled to the projector instead of a camera.. ② It is recommended that, when securing the tripod, you use a bolt with a length of 4.5.
Home VideoIndex summary
RepairPlease note that the PB63K model can only connect to a laptop via WiDi.. The method of connection may vary depending on the model.. Are you failing to connect your TV to the Internet?. How to share videos, music, and photos from your mobile phone with the projector (using DLNA). 2. Ac.
Home VideoIndex summary
RepairThe Quick Help function enables you to swiftly obtain assistance when you encounter temporary errors with the projector screen or sound operation.. You can access the Quick Help feature by either pressing and holding the [9] button on the projector remote control or navigating menus in the Set.
Home VideoIndex summary
RepairThe video may not appear if the external device is not properly connected or if the signal is not coming through.. I cannot see the picture at all.. 1. Check if the lens cover is closed.. 2. Check if the cable between the projector and the PC, DVD player, etc. is correctly connected.. .
Home VideoIndex summary
RepairIt might be difficult to see clearly due to the surrounding environment or dust.. The screens can look different in different environments, leading to different emotional feelings.. ➔ If it is installed in a well-lit place, it is advisable to minimize the external light.. If the keysto.
Home VideoIndex summary
RepairPicture settings may be incorrect, or there could be an issue with the product.. Check if the lamp mode is set to [Standard].. ➔ The brightness of the image may vary depending on the lamp mode.. If the projector supports [White Adjustment], set the white value to a higher value.. .
Home VideoIndex summary
RepairThis symptom occurs because the projector is not aligned with the screen.. Adjust the screen by moving the beam projector (mini-beam) left/right.. Causes and Symptoms. The screen is tilted.. Try This. 1. Adjust the mini-beam installation position to keep the product aligned with th.
Home VideoIndex summary
RepairThe screen is out of focus partially.. The entire screen is out of focus.. Try this. Adjust the focus and position of the screen image.. ➔ Check and adjust the positions of the zoom ring and focus ring for the picture.. ※ Please note that the positions of the zoom ring and focu.
Home VideoIndex summary
RepairIn the case of short-focal models, projection is done closer to the bottom of the screen and this may significantly affect the screen's flatness.. If the screen has partial curves or is entirely curved, it becomes challenging to achieve a perfectly straight rectangular screen.. Causes and S.
Home VideoIndex summary
RepairThe symptom occurs because the projector is not level with the screen, and you need to adjust the keystone.. What is the Keystone function?. The Keystone function is a correction feature that adjusts the projected screen to fit the shape of the screen.. It prevents the screen from appear.
Home VideoIndex summary
RepairFollow this guide to troubleshoot a beam projector that does not power on.. If your projector still does not turn on after following these steps, it may indicate a malfunctioning component.. Check the LED Power Indicator. If the power indicator is illuminated in red, press the power butt.
Home VideoIndex summary
TroubleshootingWhile streaming from a USB device connected to the SK6Y sound bar, any attempt to change the Sound Effect will result in some unwelcome noise from the sound bar or new selection not taking effect.
Laptops
OperationThe LG Bridge is a light-weight piece of software that allows you to transfer contacts, images, videos and audio files from your mobile device to a PC or edit them with the LG Bridge. It also helps when comes time to upgrade device’s software. Use LG Bridge to:
Laptops
TroubleshootingLG Audio sound bars prior to the 2019 line-up featured a USB port at the rear that was strictly for Service Support such as software version updates. Recent models will now allow music playback from a connected USB peripheral.
Laptops
TroubleshootingWhen connecting the smartphone and portable monitor, inserting the USB-C cable into the smartphone first may trigger the phone’s moisture detector, resulting in no CC transmission and thus no display on the monitor.. Ensure to connect the USB-C cable to the monitor first, then to the smartph.
MonitorsIndex summary
TroubleshootingDo you see horizontal lines appearing and disappearing at the bottom of the LCD screen?
MonitorsIndex summary
RepairDo you see horizontal lines appearing and disappearing at the bottom of the LCD screen?. This symptom may be caused by Intel's Panel Self Refresh Technology, which saves energy.. It can occur due to a video driver error.. Try this. 2. From [Intel Graphics Commad Center], click [System.
MonitorsIndex summary
RepairDo you see horizontal lines appearing and disappearing at the bottom of the LCD screen?. This symptom may be caused by Intel's Panel Self Refresh Technology, which saves energy.. It can occur due to a video driver error.. Try this. 2. From [Intel Graphics Commad Center], click [System.
MonitorsIndex summary
TroubleshootingLG Switch is a dedicated application designed to help you get the most out of your LG monitor, helping you stay productive and unwind. With [Work Mode], you can easily split your screen and use video call shortcuts. [Life Mode] lets you set wallpapers and integrate Google Calendar. This app helps you tailor your display setup to suit your needs.
Monitors
Troubleshootinggram chat On-Device utilizes AI technology to help you quickly and accurately find information on your PC.. Open LG Update & Renew and install the gram chat app.. Click the Start button [ ], enter [gram chat On-Device] in the search box and run the app.. The supported input languages on.
MonitorsIndex summary
TroubleshootingThe [LG gram Link] app allows you to conveniently connect your PC and mobile devices.. Share files such as photos, videos and documents between devices and expand. The LG gram Link app enables effortless connectivity between your PC and mobile devices.. It facilitates the transfer of var.
MonitorsIndex summary
RepairUsing the LG gram Link app, you can easily and conveniently share files between your PC and mobile devices.. It also provides device connection functions such as screen sharing, mirroring, and keyboard and mouse sharing.. Please use the [Register to my LG PC] function in the LG gram Link ap.
MonitorsIndex summary
Troubleshootingis an app that assesses the PC system and provides solutions for optimal performance.. Use this app to install drivers and other software offered by LG Electronics.. How to install LG Update & Renew. LG Update & Renew ensures your system operates at its best by providing updates.. In.
MonitorsIndex summary
RepairLG Glance by Mirametrix® offers features that enhance your digital wellbeing, productivity, and PC security through AI-based attention sensing and facial/sight detection technologies. ※ Please note that LG Glance by Mirametrix® may not be supported on some models, and its availability can cha.
MonitorsIndex summary
RepairAccording to the laptop development team of LG Electronics, it is possible to extend the battery life by reducing the charging level from 100% to 80%.. Check if the function is enabled when charging stops at 80%.. Depending on the release year of laptop, the [Extend Battery Life] function s.
MonitorsIndex summary
RepairSupervisor password is used to access the BIOS setup menu.. Setting the supervisor password prevents other users other than the supervisor from changing the BIOS environment.. ※ Password reset is possible with the help of a professional engineer.. If you lose your password, you will ne.
MonitorsIndex summary
RepairIt could be a temporary boot error.. It could be an issue related to storage devices.. (SSD, HDD). An external device, such as a USB stick, connected to the USB port, may be causing the boot issue.. ※ If booting still fails after removing external devices and doing a power reset, th.
MonitorsIndex summary
RepairPotential causes of the blue screen error are numerous: temporary system issues, system file corruption resulting from Windows updates or virus infections, program collision, device driver error, hardware problems (SSD, etc) and so on.. ※ If the product failure cannot be resolved in simple s.
MonitorsIndex summary
Troubleshooting※ In the case of SSD-installed laptops, which boot up very quickly, be sure to press the [F2] key on the keyboard as soon as the system is powered up. If you cannot enter BIOS on the first attempt, try multiple times.
MonitorsIndex summary
Repair1. As soon as the laptop is powered on, press the [F2] key consecutively several times to enter BIOS Setup.. ※ In the case of SSD-installed laptops, which boot up very quickly, be sure to press the [F2] key on the keyboard as soon as the system is powered up.. If you cannot enter BIOS on.
MonitorsIndex summary
RepairIf Windows 10 is installed in a laptop with the fingerprint detection function, then you can select the [Windows Hello] menu and easily enable and use the fingerprint detection function.. If the fingerprint detection function fails, then try one more time to let the sensor detect the fingerprint.
MonitorsIndex summary
TroubleshootingDoes the bottom of laptop generate too much heat that can interfere with normal use of the laptop? Does your hand feel hot there?
Monitors
RepairDoes the bottom of laptop generate too much heat that can interfere with normal use of the laptop?. Does your hand feel hot there?. Inside the laptop, there is a cooling fan that cools down the hot CPU.. But if you use the laptop for too long, then the performance might degrade or due to.
MonitorsIndex summary
RepairUsing the hotkeys on the laptop, you can easily run some functions or change settings.. Also, you can easily adjust the brightness or volume.. Before you can use the hotkeys, you must install the LG On Screen Display3(OSD3) program first.. There is a problem in the start program setting.
MonitorsIndex summary
RepairCan’t you turn on the lighting of keyboard even if you press [Fn] + [F8] on the keyboard?. Hot Key control program is not installed.. There is a problem in the start program setting.. Is the high priority function key option turned on in LG Control Center?. Check if the program is i.
MonitorsIndex summary
RepairNumeric keys on the right side to a laptop with the size of greater than 15 inches do not work?. On the keyboard, the [NumLk] function is turned off.. Keyboard mouse control function is turned on.. Try this. Did you press the [NumLk] key on the keyboard?. ① Press the [NumLk] key.
MonitorsIndex summary
RepairFor a 4K monitor, you must use a USB-C cable or HDMI/DP cable that supports 4K/60Hz in order to express high resolution.. The laptop's graphics must be set according to the 4K monitor.. Use a USB-C cable to connect your laptop to a monitor.. Use an HDMI or DP cable that supports 4K 60Hz.
MonitorsIndex summary
RepairYour PC turns on, but the there is no display and booting doesn’t proceed.. Your PC is frozen and cannot be turned off.. You pressed the Power button but the power didn’t turn on/off.. Remove the power adapter.. Press the power button for more than 10 seconds and then release your.
MonitorsIndex summary
RepairYour PC turns on, but the there is no display and booting doesn’t proceed.. Your PC is frozen and cannot be turned off.. You pressed the Power button but the power didn’t turn on/off.. Remove the power adapter.. Press the power button for more than 10 seconds and then release your.
MonitorsIndex summary
RepairYou can resolve the temporary problem with power on failures.. Try this. When connecting the power supply adapter, is the power status lamp lit?. If the AC power status lamp is not lit, then it can be due to a problem with the power supply adapter.. ※ On the left side of device in m.
MonitorsIndex summary
TroubleshootingIf the laptop is not turned on then it might mean that the adapter is not correctly connected or adapter cable is damaged, thus the laptop battery is discharged. While using the laptop, due to Windows system errors, all operations are halted and the power cannot be turned off sometimes, and in this case, use the laptop reset function to fix the problem.
Monitors
RepairIf the laptop is not turned on then it might mean that the adapter is not correctly connected or adapter cable is damaged, thus the laptop battery is discharged.. While using the laptop, due to Windows system errors, all operations are halted and the power cannot be turned off sometimes, and i.
MonitorsIndex summary
RepairIf your laptop monitor is small or you have multiple jobs to do, you can connect an external monitor and use two monitors.. You can set the external monitor either to have the same screen as laptop monitor by selecting the Duplicate Mode, or have a different screen than the laptop monitor by s.
MonitorsIndex summary
RepairIf there is an issue with your graphics driver, you may not be able to adjust screen brightness, which can be resolved by uninstalling and reinstalling the graphics driver.. Due to graphics driver errors or no installation of the driver, screen brightness control might fail.. Try this. D.
MonitorsIndex summary
Troubleshootingand [Night Light] are features that reduce the brightness of your PC screen and make the colors warmer.. These effects help to reduce eye strain when reading text on the screen.. Your screen may look a little yellowish if Reader Mode or Night Light is enabled.. The display color temperat.
MonitorsIndex summary
RepairSome laptop computer screens provide a power option to save power by automatically changing the brightness of the screen.. The power supply adapter connection is unstable.. This problem may be caused by the [Panel Self Refresh Technology] of Intel to save power.. Enabled display power sa.
MonitorsIndex summary
RepairSome laptop computer screens provide a power option to save power by automatically changing the brightness of the screen.. The power supply adapter connection is unstable.. This problem may be caused by the [Panel Self Refresh Technology] of Intel to save power.. Enabled display power sa.
MonitorsIndex summary
RepairSome laptop computer screens provide a power option to save power by automatically changing the brightness of the screen.. The power supply adapter connection is unstable.. This problem may be caused by the [Panel Self Refresh Technology] of Intel to save power.. Enabled display power sa.
MonitorsIndex summary
RepairI try to connect an external device such as TV or beam projector to the laptop, and there is nothing displayed on the screen after connecting the HDMI cable?. A single HDMI cable can transmit both audio and video of laptop to an external device such as TV or beam projector.. However, in cas.
MonitorsIndex summary
RepairIf you activate rotation lock in tablet mode for the Gram 360 product that supports an auto screen rotation, then the auto rotation function will not work.. Windows 10 product. ① After clicking on the alert center icon at the right bottom of the screen, click Extend.. ② Click [Rotati.
MonitorsIndex summary
RepairWindows10 supports tablet mode for laptops with touch screens as well as the general PC environment.. Tablet mode can be more conveniently used in the touch screen environment as the UI is changed properly when there is no keyboard or mouse.. Causes and Symptoms. In Windows setting, it i.
MonitorsIndex summary
RepairDue to Windows setting of wireless network, wireless LAN driver errors or wireless LAN router problems, the internet connection might fail.. In Windows, internet connection is failed due to issues in the wireless network(Wi-Fi activation, airplane mode) settings.. In device manager, check i.
MonitorsIndex summary
TroubleshootingDuring startup, the BIOS displays its status through basic input/output devices.. If a problem occurs at this time, a boot error may be displayed on the monitor and a beep may be emitted from the built-in speaker.. Causes and Symptoms. A temporary system error has occurred.. Some keys.
MonitorsIndex summary
TroubleshootingIf there is an error in the graphics card, the screen goes blank when an external monitor is connected.
MonitorsIndex summary
TroubleshootingIf the fingerprint sensor driver has an error, then fingerprint detection will fail, thus you must check errors in it.
MonitorsIndex summary
TroubleshootingIf the Fn keys (hotkeys) on your LG laptop are not working, or if you cannot adjust the screen brightness or volume, it is likely because the [Fn Key Lock] is enabled in the settings app, or the essential LG On Screen Display3 (OSD3) driver is not installed.
Monitors
RepairYou need to check if the volume is muted and if the sound output device is set to an external TV or monitor.. The monitor has no built-in speaker.. Windows sound settings are not configured correctly.. There is a problem with the audio or graphics driver. ※ If there is no sound from th.
MonitorsIndex summary
RepairYou can burn CD/DVD from Windows file explorer or Windows Media Player. ※ Burning can also be done using Nero Burning ROM or other programs provided as bundled software.. DVD+R – A type of DVD in which data once written cannot be erased or rewritten.. DVD+RW – A DVD that can be writte.
MonitorsIndex summary
TroubleshootingAn incorrect screen resolution can cause your display to appear too zoomed in or too zoomed out.. You can select your preferred screen resolution on Windows 11.. We recommend you to choose the “recommended” resolution for the best results.. Try this. How to change screen resolutio.
MonitorsIndex summary
TroubleshootingAn incorrect screen resolution can cause your display to appear too zoomed in or too zoomed out.. You can select your preferred screen resolution on Windows 11.. We recommend you to choose the “recommended” resolution for the best results.. Try this. How to change screen resolutio.
MonitorsIndex summary
Troubleshooting① HDMI Port. Connect the external display device through HDMI of the PC to output a PC screen to an external display.. ② USB-C™ Port (USB 4.0 Gen 3x2/Thunderbolt™/Can connect to a LAN adapter/Power Port). Depending on the specifications of the device connected to the USB-C™ por.
MonitorsIndex summary
RepairAfter connecting your laptop to an external device such as a monitor, TV or beam projector with an HDMI Cable, press the [ + P or Fn + F7] keys on your keyboard to transmit display to the external device.. How to connect your laptop to a monitor, TV or beam projector with an HDMI cable. Con.
MonitorsIndex summary
RepairAfter connecting your laptop to an external device such as a monitor, TV or beam projector with an HDMI Cable, press the [ + P or Fn + F7] keys on your keyboard to transmit display to the external device.. How to connect your laptop to a monitor, TV or beam projector with an HDMI cable. Con.
MonitorsIndex summary
TroubleshootingDepending on the specifications of the device connected to the USB-C™ port, it acts as a USB or Thunderbolt™ port.. Try this. Depending on the specifications of the device connected to the USB-C™ port, it acts as a USB or Thunderbolt™ port.. The USB-C™ port provides Quick Charg.
MonitorsIndex summary
RepairWhen you sign in to multiple PCs with your Microsoft account, the system settings sync, allowing you to use the same settings across multiple devices.. How to create a Microsoft account (If you have no MS related email address). ※ If you have a MS account currently in use, enter the accou.
MonitorsIndex summary
RepairWhen you sign in to multiple PCs with your Microsoft account, the system settings sync, allowing you to use the same settings across multiple devices.. How to create a Microsoft account (If you have no MS related email address). ※ If you have a MS account currently in use, enter the accou.
MonitorsIndex summary
Troubleshooting1. Click the [Start] button located at the bottom left of the screen, and then click the [Settings] icon.
Monitors
RepairIf a program (or application) does not function anymore or is no longer used, program removal may be necessary.. In other cases, if there is too little hard drive space and your PC performance slows, the unnecessary data or programs may need to be deleted.. Try this. How to remove progra.
MonitorsIndex summary
RepairIf a program (or application) does not function anymore or is no longer used, program removal may be necessary.. In other cases, if there is too little hard drive space and your PC performance slows, the unnecessary data or programs may need to be deleted.. Try this. How to remove progra.
MonitorsIndex summary
TroubleshootingIf there is a scanner in the center of the power button, [Fingerprint Recognition Login] is available, and if there is an IR camera, [Facial Recognition Login] is available.
Monitors
TroubleshootingIf your laptop doesn't connect to a Bluetooth device, first make sure Bluetooth is turned on in Windows Settings. If Bluetooth is already on but the device still won’t connect, set the Bluetooth Support Service to [Automatic] in Windows Services, or remove the driver showing an error in Device Manager and reinstall it using the LG Update program.
Monitors
RepairIf infected with a virus, booting errors or slow down can occur, thus you can use the vaccine in this case to treat and prevent them.. If one of the following symptoms is found consistently or suddenly, then it might be an infection by a virus.. The PC slows down more than usual.. The bo.
MonitorsIndex summary
RepairUsing the LG Update app, you can install software provided by LG Electronics that are suitable for your system.. If the LG Update app was already installed, the message “LG Update App compatible with your system is already installed” pops up.. ※ The LG Update app is automatically upda.
MonitorsIndex summary
TroubleshootingIf the date and time on your laptop are incorrect, you can easily fix this by adjusting the BIOS settings directly or turning on [Set time automatically] in Windows. Press the [F2] key immediately when turning on the laptop to enter the BIOS, or open Windows [Date & time settings] to adjust the time.
Monitors
RepairIf the Bluetooth switch below the Bluetooth and other devices menu is turned off, then turn it on.. You must check if the Bluetooth device is activated in Windows settings.. In Windows service settings, check if the Bluetooth support service is terminated.. In device manager, check if th.
MonitorsIndex summary
RepairYou can check [Battery life status] in the software provided by your LG laptop.. You can check [Battery life status] in the LG Smart Assistant app for laptops released in April 2022 and in the LG Control Center app for laptops released in April 2022.. Charging might fail due to the use of n.
MonitorsIndex summary
TroubleshootingIf you cannot hear any sound in Windows, first ensure that the volume is unmuted and the output device is correctly set to [Speakers]. If the settings are correct, the issue is likely caused by an audio driver error. Please uninstall the existing driver from [Device Manager] and reinstall it using LG software (e.g., LG Update).
Monitors
RepairA pixel is the smallest unit of a digital display and it is composed of three primary colors red, green and blue (RGB).. There can be inactive pixels of about 1 PPM (1 per million).. However, this does not affect the performance or reliability of the appliance, so please rest assured.. T.
MonitorsIndex summary
RepairA pixel is the smallest unit of a digital display and it is composed of three primary colors red, green and blue (RGB).. There can be inactive pixels of about 1 PPM (1 per million).. However, this does not affect the performance or reliability of the appliance, so please rest assured.. T.
MonitorsIndex summary
RepairOfficial LG USA Help Library entry for “[LG Laptop] I see dots on the screen”. Open the source article for complete, model-specific instructions and safety guidance.
MonitorsIndex summary
TroubleshootingBIOS (Basic Input/Output System) is a program that stores information about the basic input/output system and takes control of the computer first to handle the most basic functions when the power is turned on.. Press the power button and then quickly press the [F2] key on your keyboard several.
MonitorsIndex summary
TroubleshootingBIOS (Basic Input/Output System) is a program that stores information about the basic input/output system and takes control of the computer first to handle the most basic functions when the power is turned on.. Press the power button and then quickly press the [F2] key on your keyboard several.
MonitorsIndex summary
TroubleshootingBIOS (Basic Input/Output System) is a program that stores information about the basic input/output system and takes control of the computer first to handle the most basic functions when the power is turned on.. Press the power button and then quickly press the [F2] key on your keyboard several.
MonitorsIndex summary
TroubleshootingInstant Booting allows your laptop to start automatically when you open the lid, so you don’t need to press the power button. Depending on your model and release date, you can turn this feature on or off in the My gram, LG Smart Assistant, or LG Control Center app.
Monitors
TroubleshootingCooling mode is used to reduce wind sounds from the CPU fan by reducing the CPU speed. As a result, the system performance may slow.
Monitors
RepairCooling mode is used to reduce wind sounds from the CPU fan by reducing the CPU speed.. As a result, the system performance may slow.. ※ To check the [Cooling Mode/Low Noise Mode] settings, use the LG Smart Assistant app if your laptop was launched after April 2022, and use the LG Control.
MonitorsIndex summary
TroubleshootingIf the number keypad on the right side of your LG laptop is not responding, the most common causes are Num Lock being turned off or Mouse keys being enabled in Windows accessibility settings. Press the [NumLk] key or disable Mouse keys in Windows to resolve the issue.
Monitors
RepairIf the issue lies with Windows, you can open the drive tray by following these steps: Open My PC → Right click on DVD/CD Drive → Click Eject(J) to open the disc tray.. If this does not work, try the following alternative: Go to Device Manager, uninstall the DVD/CD Drive, and then restart W.
MonitorsIndex summary
RepairThe DVD/CD drive may fail to read or write discs due to scratches on the disc or errors of the device driver.. Also, if the DVD/CD is left unused for a long time, foreign substances such as dust may accumulate on it, which may interfere with disc reading.. If the disc tray does not open eve.
MonitorsIndex summary
RepairDoes the fan generate noises and keep rotating?. If used for too long, there might be dust inside the fan or the bearing on the rotation axis can wear out.. In this case, it can happen.. Fan noises can be generated during auto updates downloading/installation after installing Windows.. ..
MonitorsIndex summary
TroubleshootingMake sure that the touch screen setting in the LG Smart Assistant app is enabled.. ※ Different laptop models may come with different types of Stylus pens.. Please refer to your product user manual for information specific to your model.. The touch screen setting in the LG Smart Assista.
MonitorsIndex summary
RepairThe alarm will not be disabled if you log in with an account that is not linked to LG Security Guard, such as your local account or a different Windows account.. To resolve this issue: Hold the power button down for at least 10 seconds to reboot, log in with the account linked to LG Security G.
MonitorsIndex summary
RepairThe alarm will not be disabled if you log in with an account that is not linked to LG Security Guard, such as your local account or a different Windows account.. To resolve this issue: Hold the power button down for at least 10 seconds to reboot, log in with the account linked to LG Security G.
MonitorsIndex summary
TroubleshootingYour LG laptop TouchPad will only function if HotKeyManager is enabled in startup programs and a compatible TouchPad driver is installed.. The TouchPad can be enabled and disabled using a keyboard shortcut.. An option to automatically disable the TouchPad when a mouse is connected is availa.
MonitorsIndex summary
TroubleshootingDepending on the specifications of the device connected to the USB-C™ port, it acts as a USB or Thunderbolt™ port.. If a recognition error occurs, reboot the laptop or use a different device.. If the same issue occurs on a different device, please contact LG Support for assistance.. .
MonitorsIndex summary
RepairMonitorsIndex summary
RepairInstant booting setting function can be changed in LG Smart Assistant or LG Control Center app.. In case of laptop launched after April 2022, you can set it in LG Smart Assistant.. In case of laptop launched before April 2022, you can set it in LG Control Center app.. ※ Operates only i.
MonitorsIndex summary
RepairIf there is a problem with the grounding, you will feel little vibrations when you touch the product case with bare hands or skin due to the potential difference.. The wall outlet has no ground pin.. Current is being leaked from another electronic device.. Try this. If you feel small.
MonitorsIndex summary
RepairBooting may fail if the UEFI BIOS settings are not configured correctly.. If that is the case, go to BIOS settings and check if the Secure Boot option is set correctly.. ※ The [Legacy OS Boot] menu no longer exists as of the 2019 released Phoenix BIOS "W1ZD1200".. It can occur due to d.
MonitorsIndex summary
RepairIf your LG laptop was purchased with Windows 11 installed, then you can use this reset feature to easily revert to the factory setting.. If your laptop was purchased without an operating system (Windows11 not included) or if its recovery partitions were deleted or damaged, you cannot use this.
MonitorsIndex summary
TroubleshootingIf you're having trouble with your wired keyboard and mouse, try testing them on another computer.. If the problem persists, consider replacing the keyboard or mouse.. If there's no problem, it could be an issue with the Windows OS.. In this case, try connecting to a different USB port o.
MonitorsIndex summary
TroubleshootingIf there’s no sound coming from your monitor, first check the product specifications to see if it has built-in speakers. If your monitor has built-in speakers but you still hear no sound, check the signal cable connections (HDMI, DP, USB-C) and your Windows sound output settings. If the issue persists, contact LG Customer Support for further assistance.
Monitors
TroubleshootingOnScreen Control (OSC) is a dedicated app that lets you easily manage [Screen Split], monitor settings, and [Picture Mode] on your LG monitor using a mouse. If the app does not launch properly or the menu does not appear, make sure that your LG monitor is connected correctly using a genuine cable and that your PC’s display setting is set to [Extend] mode.
Monitors
TroubleshootingYou can easily search for or view the list of dual controller function related questions or help words.
MonitorsIndex summary
TroubleshootingThe USB C-Type power supply technology enables turning on the monitor and charging a connected laptop computer at the same time.
Monitors
Troubleshooting➔ Basic installation requirements - desk thickness: less than 3.54 inches, desk depth: at least 4.56 inches.
Monitors
TroubleshootingLG Calibration Studio is a program provided for calibrating the LG monitor.
Monitors
Troubleshooting➔ In Windows, check if the display resolution is set to [Recommended].
Monitors
TroubleshootingSome monitor models do not support the USB PD, so check if the USB-PD is supported.
MonitorsIndex summary
TroubleshootingUse the switch screen shortcuts provided by the Windows operating system or change the display orientation in your display settings.
Monitors
RepairMonitorsIndex summary
TroubleshootingVideo playback issues: The screen appears distorted, pixelated, or lags significantly when playing videos.
Monitors
TroubleshootingThe browser startup page is the website that opens automatically when you launch a web browser, such as Microsoft Edge or Google Chrome. This setting lets you go straight to websites you visit often, such as a search engine or a work-related page, without having to type a URL each time.
Monitors
TroubleshootingThis feature allows you to set the website that opens automatically when you first launch a web browser (Microsoft Edge, Chrome). This setting is convenient because it allows you to directly access frequently visited portal sites or work pages without having to enter the address every time.
Monitors
TroubleshootingQuick Machine Recovery is a Windows recovery feature that automatically connects to the Microsoft cloud to find and apply a solution when Windows fails to start. This feature is enabled by default in Windows Home and does not require any additional installation. To use it, you need an active internet connection (wired or Wi-Fi).
Monitors
RepairIf you can't play videos on the internet, try resetting the web browser and turning off hardware acceleration.. Depending on the web browser environment, you might not be able to play videos.. In this case, check if you can play videos in other web browser.. Try this. Please note that.
MonitorsIndex summary
RepairIf you can't play videos on the internet, try resetting the web browser and turning off hardware acceleration.. Depending on the web browser environment, you might not be able to play videos.. In this case, check if you can play videos in other web browser.. Try this. Please note that.
MonitorsIndex summary
TroubleshootingIf the SD card is not being recognized, check if the card is recognized on another computer or if a different SD card is recognized on the computer.
MonitorsIndex summary
RepairYou can view photos by downloading and installing HEIF Codec or HEIC Image Viewer from Microsoft Store.. I cannot see iPhone photos in Windows.. To open this file, you need a new codec.. Download a codec from Microsoft Store.. HEIF(High Efficiency Image File Format) - High efficiency.
MonitorsIndex summary
RepairIt automatically runs depending on the connected device.. Causes and Symptoms. If you use a lower amperage adapter, then it might take longer to charge the laptop.. If your laptop consumes more power than an external device's power supply, the battery level may be reduced.. Try this
MonitorsIndex summary
RepairIt automatically runs depending on the connected device.. Causes and Symptoms. If you use a lower amperage adapter, then it might take longer to charge the laptop.. If your laptop consumes more power than an external device's power supply, the battery level may be reduced.. Try this
MonitorsIndex summary
TroubleshootingAs the Secure Boot certificate is set to expire in June 2026, Microsoft is distributing a new certificate. On most LG PCs, the Secure Boot certificate update completes automatically via Windows Update, so no further action is required. However, if your PC fails to boot or displays the BitLocker screen after the update, please change [Secure Boot] to…
Monitors
RepairIt can be due to a virus infection, or system file breakage during Windows updates, program collision, device driver error, storage device (SSD, HDD) problems and so on.. ➔ Does booting fail and the blue screen appear?. Try shutting down the PC once or twice.. If the problem persists,.
MonitorsIndex summary
RepairIt can be due to a virus infection, or system file breakage during Windows updates, program collision, device driver error, storage device (SSD, HDD) problems and so on.. ➔ Does booting fail and the blue screen appear?. Try shutting down the PC once or twice.. If the problem persists,.
MonitorsIndex summary
RepairIf there is a problem with the notebook computer’s LCD display back light or a corrupted graphics driver, the display screen goes black.. Note Should the troublesome issue being experienced with the notebook is NOT POWERING ON, please consult the virtual help library article specifically add.
MonitorsIndex summary
RepairRead the instructions below to find out how to boot from our bootable flash drive.. Try this. ➔ Connect the flash drive to your device.. Turn on the device and press the key that opens the boot-device selection menu for the computer, such as the Esc/F10/F12 keys.. Select the option.
MonitorsIndex summary
OperationIf your laptop monitor is small or you have multiple jobs to do, adding a dual monitor to your LG laptop in Windows 11 allows you to extend your computer desktop to a second screen.. Try this. If the [Project] shift menu appears in the top right corner of the LCD monitor, select [Extend].
MonitorsIndex summary
RepairUsers can block or disable unnecessary pop-up messages in web browser.. Try this. How to turn off pop-up blocker in Chrome. In the top right corner of Chrome, click the More menu [ ] and [Settings].. Click the menu button and select Settings.. Go down to the Permissions section.. ..
MonitorsIndex summary
TroubleshootingIf the colors on your LG monitor do not look accurate or you need consistent color reproduction for your work, use LG Calibration Studio to optimize your monitor's color performance. First, check the product specifications or the digital user manual on the LG website to confirm if your monitor supports hardware calibration. Then, download the latest version…
Monitors
TroubleshootingMove left or right to check the contents. This guide was created for all models, so the images or content may be different from your product.
Monitors
TroubleshootingThe URLs of websites you visited, along with the date and time of each visit.
Monitors
Troubleshooting[OnScreen Control] is an app that lets you easily manage LG monitor features from your PC, including Screen Split, monitor settings, and software or firmware updates. You can download the app for your operating system from the LG website. To update the software or firmware, your PC and monitor must be connected using a USB cable. [OnScreen Control] is only…
Monitors
TroubleshootingTo find your laptop’s MAC address, press the [Windows] + [R] keys on your keyboard, type cmd in the Run window, and press [Enter]. When the Command Prompt window opens, type ipconfig /all and press [Enter]. In the displayed information, the value next to Physical Address is your device's MAC address.
Monitors
TroubleshootingBefore installing your stand or fixing a wobble, check the back of your monitor to identify the assembly type. Choose the correct setup method based on your stand: Screw Type: Uses screws to attach the stand. One-Click Type: Locks into a slot without screws. Ergo Stand: Clamps to your desk.
Monitors
TroubleshootingIf the touchpad on your LG laptop isn't working, it may be disabled by a keyboard shortcut, Windows settings, or a missing driver. You can easily fix this by turning the touchpad back on, enabling the HotKeyManager app, or updating your touchpad driver through LG Update.
Monitors
TroubleshootingIf you aren't hearing any sound from your LG monitor, first check if your model has built-in speakers. If your monitor doesn't appear as a sound output device in Windows 11, you may need to check your HDMI, DisplayPort, or USB-C connections, as well as your PC's audio and graphics drivers.
Monitors
TroubleshootingIf your LG monitor displays a 'No Signal' message, it is usually due to incorrect input settings, a loose cable, or an unresponsive PC. First, use the monitor's buttons to ensure the correct input (such as HDMI or DisplayPort) is selected. Next, unplug the video cable connecting your monitor and PC, and then securely plug it back in. If the issue persists,…
Monitors
TroubleshootingIf the issue persists after following the steps above, you can get further support through LG Chatbot on our website or by requesting a technician visit.
Monitors
TroubleshootingIf your laptop suddenly slows down or shows frequent errors, malware might be the cause. You can easily find and remove threats by updating Microsoft Defender and running a Quick Scan in Windows Security.
Monitors
TroubleshootingIf your laptop or PC cannot connect to the internet, or if an [IP conflict] message appears, you can change your IP settings to [Automatic (DHCP)] or [Manual] through [Network & internet settings] on the taskbar or the [Control Panel]. For most home networks, select [Automatic]. For workplaces, schools, or other managed networks, select [Manual] only if your…
Monitors
TroubleshootingScreen touch function is available for some models only and you can turn on/off the touch function in the settings.
MonitorsIndex summary
RepairScreen touch function is available for some models only and you can turn on/off the touch function in the settings.. Windows 10 product. Windows 11 product. ➔ How to turn [On/Off] in LG Smart Assistant app. ① After clicking the search icon at the bottom center of the screen, searc.
MonitorsIndex summary
TroubleshootingThis guide explains how to uninstall LG Monitor App Installer from your PC.
Monitors
TroubleshootingTo zoom in or out on a webpage in Microsoft Edge, press and hold the [Ctrl] key, then press the [+] or [-] key. You can also adjust the zoom level from the [Settings and more] menu, shown as the three-dot icon in the upper-right corner of the browser.
Monitors
TroubleshootingIf your laptop battery is not charging, check the power adapter connection and its power output. The battery may stop charging at 80% if the Extend Battery Life feature is turned on. It may also fail to charge if the battery has reached the end of its lifespan.
Monitors
TroubleshootingDepending on the model of your monitor, control methods [button type/joystick type] and functions will vary. So, for more details about the function, see the product user manual.
Monitors
OperationIf your computer feels slow, you can use the Task Manager to help identify which process or application is causing high CPU usage.
Monitors
OperationAdding a dual monitor to your LG desktop in Windows 11 allows you to extend your computer desktop to a second screen.
Monitors
OperationYou can adjust the screen resolution in Windows 11. It’s suggested you choose the recommended screen resolution for your monitor.
Monitors
OperationAdding a wireless display to your LG desktop computer allows you to connect to your monitor without using cables.
Monitors
RepairMonitorsIndex summary
RepairAfter connecting your laptop to an external device such as a monitor, TV or beam projector with an HDMI Cable, press the [ + P or Fn + F7] keys on your keyboard to transmit display to the external device.. How to connect your laptop to a monitor, TV or beam projector with an HDMI cable. Con.
MonitorsIndex summary
RepairYou need to check if the volume is muted and if the sound output device is set to an external TV or monitor.. The monitor has no built-in speaker.. Windows sound settings are not configured correctly.. There is a problem with the audio or graphics driver. ※ If there is no sound from th.
MonitorsIndex summary
RepairYou can burn CD/DVD from Windows file explorer or Windows Media Player. ※ Burning can also be done using Nero Burning ROM or other programs provided as bundled software.. DVD+R – A type of DVD in which data once written cannot be erased or rewritten.. DVD+RW – A DVD that can be writte.
MonitorsIndex summary
Repair1. As soon as the laptop is powered on, press the [F2] key consecutively several times to enter BIOS Setup.. ※ In the case of SSD-installed laptops, which boot up very quickly, be sure to press the [F2] key on the keyboard as soon as the system is powered up.. If you cannot enter BIOS on.
MonitorsIndex summary
RepairWhen you sign in to multiple PCs with your Microsoft account, the system settings sync, allowing you to use the same settings across multiple devices.. How to create a Microsoft account (If you have no MS related email address). ※ If you have a MS account currently in use, enter the accou.
MonitorsIndex summary
RepairIf a program (or application) does not function anymore or is no longer used, program removal may be necessary.. In other cases, if there is too little hard drive space and your PC performance slows, the unnecessary data or programs may need to be deleted.. Try this. How to remove progra.
MonitorsIndex summary
RepairIf your LG laptop was purchased with Windows 11 installed, then you can use this reset feature to easily revert to the factory setting.. If your laptop was purchased without an operating system (Windows11 not included) or if its recovery partitions were deleted or damaged, you cannot use this.
MonitorsIndex summary
RepairUsing the LG Update app, you can install software provided by LG Electronics that are suitable for your system.. If the LG Update app was already installed, the message “LG Update App compatible with your system is already installed” pops up.. ※ The LG Update app is automatically upda.
MonitorsIndex summary
RepairYour PC turns on, but the there is no display and booting doesn’t proceed.. Your PC is frozen and cannot be turned off.. You pressed the Power button but the power didn’t turn on/off.. Remove the power adapter.. Press the power button for more than 10 seconds and then release your.
MonitorsIndex summary
RepairIt is possible to upgrade to Windows 11 from Windows 10 ver.. A roll back to Windows 10 is also possible after the upgrade.. Unexpected errors can occur, so back up important user data in an external USB device.. Warning!. A roll back to the previous version, Windows 10, is only possi.
MonitorsIndex summary
RepairSupervisor password is used to access the BIOS setup menu.. Setting the supervisor password prevents other users other than the supervisor from changing the BIOS environment.. ※ Password reset is possible with the help of a professional engineer.. If you lose your password, you will ne.
MonitorsIndex summary
RepairJust like PCs connected in the home or office, you can use your network to share folders or files.. Try this. To find out more about the detailed steps on the Microsoft homepage, click [ File sharing over a network in Windows].. Windows 11 Windows 10. You can share files or folders in.
MonitorsIndex summary
RepairAn upgrade to Windows 11 is possible from Windows 10 version 2004 or newer systems.. ※ Unexpected errors can occur, so back up important user data in an external USB device.. 3. When you see the downloaded file in the Microsoft Edge downloads pop-up, click the file to run it.. ※ In o.
MonitorsIndex summary
RepairLG Glance by Mirametrix® offers features that enhance your digital wellbeing, productivity, and PC security through AI-based attention sensing and facial/sight detection technologies. ※ Please note that LG Glance by Mirametrix® may not be supported on some models, and its availability can cha.
MonitorsIndex summary
RepairUsing the LG gram Link app, you can easily and conveniently share files between your PC and mobile devices.. It also provides device connection functions such as screen sharing, mirroring, and keyboard and mouse sharing.. To install the LG Gram Link app, you can use the [LG Update program].
MonitorsIndex summary
TroubleshootingThe integrated LG Update apps launcher allows a user to install an LG Update app suitable for the user’s PC system.. By using the installed LG Update app, the latest drivers and programs can be used optimally.. Enter [Microsoft Store] in the taskbar search box and run the app.. The LG.
MonitorsIndex summary
RepairCooling mode is used to reduce wind sounds from the CPU fan by reducing the CPU speed.. As a result, the system performance may slow.. ※ To check the [Cooling Mode/Low Noise Mode] settings, use the LG Smart Assistant app if your laptop was launched after April 2022, and use the LG Control.
MonitorsIndex summary
RepairA pixel is the smallest unit of a digital display and it is composed of three primary colors red, green and blue (RGB).. There can be inactive pixels of about 1 PPM (1 per million).. However, this does not affect the performance or reliability of the appliance, so please rest assured.. T.
MonitorsIndex summary
RepairIf the mic function is off or if the recording app cannot record sound, please check the mic settings.. If the audio (sound card) driver is not installed or if there is an error with the driver, the mic function cannot be used.. Causes and Symptoms. The mic settings on Windows are not co.
MonitorsIndex summary
RepairIt could be a temporary boot error.. It could be an issue related to storage devices.. (SSD, HDD). An external device, such as a USB stick, connected to the USB port, may be causing the boot issue.. ※ If booting still fails after removing external devices and doing a power reset, th.
MonitorsIndex summary
RepairIt can be due to a virus infection, or system file breakage during Windows updates, program collision, device driver error, storage device (SSD, HDD) problems and so on.. ➔ Does booting fail and the blue screen appear?. Try shutting down the PC once or twice.. If the problem persists,.
MonitorsIndex summary
RepairPotential causes of the blue screen error are numerous: temporary system issues, system file corruption resulting from Windows updates or virus infections, program collision, device driver error, hardware problems (SSD, etc) and so on.. ※ If the product failure cannot be resolved in simple s.
MonitorsIndex summary
RepairPotential causes of the blue screen error are numerous: temporary system issues, system file corruption resulting from Windows updates or virus infections, program collision, device driver error, hardware problems (SSD, etc) and so on.. ※ If the product failure cannot be resolved in simple s.
MonitorsIndex summary
RepairThe issue could be related to the current date and time setting, insufficient storage space, etc.. Make sure you are connected to the Internet to sync the date and time.. Causes and Symptoms. The current date and time settings are incorrect.. The problem is related to Windows updates.
MonitorsIndex summary
TroubleshootingIf you're having trouble with your wired keyboard and mouse, try testing them on another computer.. If the problem persists, consider replacing the keyboard or mouse.. If there's no problem, it could be an issue with the Windows OS.. In this case, try connecting to a different USB port o.
MonitorsIndex summary
RepairIf there is a problem with the grounding, you will feel little vibrations when you touch the product case with bare hands or skin due to the potential difference.. The wall outlet has no ground pin.. Current is being leaked from another electronic device.. Try this. If you feel small.
MonitorsIndex summary
TroubleshootingWhen connecting the smartphone and portable monitor, inserting the USB-C cable into the smartphone first may trigger the phone’s moisture detector, resulting in no CC transmission and thus no display on the monitor.. Ensure to connect the USB-C cable to the monitor first, then to the smartph.
MonitorsIndex summary
RepairIf there is an issue with your graphics driver, you may not be able to adjust screen brightness, which can be resolved by uninstalling and reinstalling the graphics driver.. Due to graphics driver errors or no installation of the driver, screen brightness control might fail.. Try this. D.
MonitorsIndex summary
RepairMonitorsIndex summary
RepairDo you know how to enter BIOS?. ➔ As soon as it is powered on, press the [F2] key consecutively to enter BIOS.. Depending on the model, the BIOS settings screen may be different.. Some models may not have the BIOS settings screen.. 2. Press the [F10] key on the keyboard and press En.
MonitorsIndex summary
RepairIt can help reduce eye fatigue and provide more comfort when reading a document.. As a result, in some of screens such as the white screen, it can appear a little yellowish.. Causes and Symptoms. There is a problem in the color temperature setting.. Did you try to set the color temper.
MonitorsIndex summary
RepairIf you activate rotation lock in tablet mode for the Gram 360 product that supports an auto screen rotation, then the auto rotation function will not work.. Windows 10 product. ① After clicking on the alert center icon at the right bottom of the screen, click Extend.. ② Click [Rotati.
MonitorsIndex summary
RepairWindows10 supports tablet mode for laptops with touch screens as well as the general PC environment.. Tablet mode can be more conveniently used in the touch screen environment as the UI is changed properly when there is no keyboard or mouse.. Causes and Symptoms. In Windows setting, it i.
MonitorsIndex summary
RepairYou can pair any kind of Bluetooth devices, including a keyboard, mouse, mobile phone, or speaker, with your PC.. 2. How to turn on Bluetooth in quick settings: On the right side of the taskbar, select the network/sound/battery icon( ) next to [Time and Date] and then turn on [ Bluetooth ].. ..
MonitorsIndex summary
RepairDue to issues with a connected external device(USB, SD memory card and etc), it might stop after showing the LG logo and the booting fails.. It can be due to temporary booting errors or issues with the storage device.. (SSD, HDD). External device’s USB memory and so on are connected to.
MonitorsIndex summary
RepairIf you can't play videos on the internet, try resetting the web browser and turning off hardware acceleration.. Depending on the web browser environment, you might not be able to play videos.. In this case, check if you can play videos in other web browser.. Try this. Please note that.
MonitorsIndex summary
RepairIn the graphics control panel provided from the graphics card maker, you can change the display orientation.. Changing the display orientation in Windows. 1. By right clicking with the mouse button in the screen, select [Display Settings].. 2. In the [Display Orientation] menu, select th.
MonitorsIndex summary
RepairScreen touch function is available for some models only and you can turn on/off the touch function in the settings.. Windows 10 product. Windows 11 product. ➔ How to turn [On/Off] in LG Smart Assistant app. ① After clicking the search icon at the bottom center of the screen, searc.
MonitorsIndex summary
RepairInstant booting setting function can be changed in LG Smart Assistant or LG Control Center app.. In case of laptop launched after April 2022, you can set it in LG Smart Assistant.. In case of laptop launched before April 2022, you can set it in LG Control Center app.. ※ Operates only i.
MonitorsIndex summary
RepairExtends the battery life and saves the power while providing the optimal brightness and contrast levels.. What is Windows 11 contents adaptive brightness control?. Some of PC with Windows 11 allows automatic adjustment of the brightness and contrast levels depending on the contents displaye.
MonitorsIndex summary
RepairYou can view photos by downloading and installing HEIF Codec or HEIC Image Viewer from Microsoft Store.. I cannot see iPhone photos in Windows.. To open this file, you need a new codec.. Download a codec from Microsoft Store.. HEIF(High Efficiency Image File Format) - High efficiency.
MonitorsIndex summary
RepairIf there is an error in the graphics card, the screen goes blank when an external monitor is connected.. Video driver has an error.. There is a problem in the laptop connection port and cable(HDMI).. Try this. Did you try to [Restart] PC after removing the graphics driver in device ma.
MonitorsIndex summary
RepairIf the Bluetooth switch below the Bluetooth and other devices menu is turned off, then turn it on.. You must check if the Bluetooth device is activated in Windows settings.. In Windows service settings, check if the Bluetooth support service is terminated.. In device manager, check if th.
MonitorsIndex summary
RepairIf the LAN cable connecting the laptop to the wired router is damaged, or not correctly inserted into the port, then the internet connection will fail.. Also check if the laptop network environment setting is correct.. Also, if the laptop is infected with viruses or malware is installed in.
MonitorsIndex summary
RepairAccording to the laptop development team of LG Electronics, it is possible to extend the battery life by reducing the charging level from 100% to 80%.. Check if the function is enabled when charging stops at 80%.. Depending on the release year of laptop, the [Extend Battery Life] function s.
MonitorsIndex summary
RepairIf the laptop keyboard key comes off, first check if the inside [aluminum ring] of the key is bent, and if the [key] and [fixing guide] are broken.. The aluminum ring inside the keyboard key is bent.. The keyboard key and fixing guide came off.. When service inspection is required. If.
MonitorsIndex summary
RepairDo you see horizontal lines appearing and disappearing at the bottom of the LCD screen?. This symptom may be caused by Intel's Panel Self Refresh Technology, which saves energy.. It can occur due to a video driver error.. Try this. 2. From [Intel Graphics Commad Center], click [System.
MonitorsIndex summary
RepairSome laptop computer screens provide a power option to save power by automatically changing the brightness of the screen.. The power supply adapter connection is unstable.. This problem may be caused by the [Panel Self Refresh Technology] of Intel to save power.. Enabled display power sa.
MonitorsIndex summary
RepairIf Windows 10 is installed in a laptop with the fingerprint detection function, then you can select the [Windows Hello] menu and easily enable and use the fingerprint detection function.. If the fingerprint detection function fails, then try one more time to let the sensor detect the fingerprint.
MonitorsIndex summary
RepairCan’t you turn on the lighting of keyboard even if you press [Fn] + [F8] on the keyboard?. Hot Key control program is not installed.. There is a problem in the start program setting.. Is the high priority function key option turned on in LG Control Center?. Check if the program is i.
MonitorsIndex summary
RepairBooting may fail if the UEFI BIOS settings are not configured correctly.. If that is the case, go to BIOS settings and check if the Secure Boot option is set correctly.. ※ The [Legacy OS Boot] menu no longer exists as of the 2019 released Phoenix BIOS "W1ZD1200".. It can occur due to d.
MonitorsIndex summary
RepairAn [X] is displayed on the local area icon when the internet cable is disconnected or the router is turned off.. It occurs when the wired LAN(card) device is detected by the laptop but there is no signal detected through the internet cable.. The local area network icon will show [X] when th.
MonitorsIndex summary
RepairYou can resolve the temporary problem with power on failures by performing a hard reset.. Try this. When connecting the power supply adapter, is the power status lamp lit?. If the AC power status lamp is not lit, then it can be due to a problem with the power supply adapter.. ※ On t.
MonitorsIndex summary
OperationAdding a dual monitor to your LG laptop in Windows 11 allows you to extend your computer desktop to a second screen.. Try this. How to connect a dual monitor on Windows 11. 4. Select [Keep changes].. 5. To set the extended monitor to the left, select and drag the screen (2) to the left.
MonitorsIndex summary
OperationA wireless LAN is a network environment that enables users to connect to an internet service provider or company network wirelessly through an access point such as a wireless router.. When [Airplane Mode] is on, the network connection is blocked and you won’t be able to use the wireless inte.
MonitorsIndex summary
OperationPartitioning a drive on your LG laptop allows you to create seperate spaces on your computer hard drive that can be managed indepentently.. To partition a drive in Windows 11, you must be logged in as an administrator.. Try this. ※ This guide shows you how to partition the local disk (.
MonitorsIndex summary
OperationYou can adjust the screen resolution in Windows 11.. It’s suggested you choose the recommended screen resolution for your monitor.. Try this. How to change the screen resolution in Windows 11. 2. When the System > Display screen appears, select [Display Resolution] and change your s.
MonitorsIndex summary
OperationAdding a wireless display to your LG laptop computer allows you to connect to your monitor without using cables.. Try this. LG Desktop: How to connect a wireless display on Windows 11. 1. On the desktop screen, press the Windows key + K at the same time and the wireless display connectio.
MonitorsIndex summary
TroubleshootingDo you want to use the clear screen without disconnections or slowing down?
MonitorsIndex summary
TroubleshootingIf your LG monitor won't turn on, the power strip may be switched off, the power adapter may be loose, or the connected computer may be in sleep mode. First, plug another device into the power strip to confirm it has power. Then firmly reconnect the power adapter to the back of the monitor. If all connections are secure but the monitor's on-screen menu still…
Monitors
OperationPartitioning a drive on your LG Gram laptop allows you to create separate spaces on your computer hard drive that can be managed independently.. To partition a drive in Windows 11, you must be logged in as an administrator.. Try this. ※ This guide shows you how to partition the local d.
MonitorsIndex summary
TroubleshootingMost LG monitors do not come with a protective film applied. However, if you see a removal sticker on the edge of the screen or printed text on the display when it is turned on, a protective film is present. Please only remove it in these cases.
Monitors
TroubleshootingThe two most common failure causes for a notebook computer not powering ON is either a drained battery or an AC adapter connection loose or not fully inserted. Reset the power. You can resolve this temporary problem from power failure troubleshooting tips.
Monitors
RepairThe battery status light blinks blue.. If it doesn't blink, touch and hold the touchpad on the left or right earbud for 3-5 seconds.. 3. If a Fast Pair pop-up window appears at the bottom of your smartphone screen, tap it to connect.. 4. If it does not appear, select [TONE-TF7Q] from the.
Portable SpeakersIndex summary
TroubleshootingWhen you use the cooling mode, you may notice some condensation. This happens when the cool air from your AC meets the warm air in the room. It’s similar to how water droplets form on a cold bottle taken out of the refrigerator. When the indoor humidity is high, moisture in the air condenses more quickly, so you’ll see more condensation.
Refrigerators
TroubleshootingThe built-in refrigerator’s power cord is connected to the socket behind the unit.. This set up can make it challenging to power the unit on/off using the power cord after installation is complete.. An easy way to power off your built-in refrigerator is to use the power button on the cont.
RefrigeratorsIndex summary
TroubleshootingThe power cord of the built-in refrigerator is connected to an internal outlet during installation.. Therefore, it is difficult to turn the power [ON/OFF] using the outlet after installation is complete.. You can use the power button on the display located at the top inside the refrigerator.
RefrigeratorsIndex summary
RepairStanding type of Kimchi refrigerators generate cold air and supply the cold air to each storage compartment based on their respective settings.. Each compartment setting can be configured differently so certain compartments are cooler or less cold than others.. Set the mode and temperature.
RefrigeratorsIndex summary
RepairFermentation mode has ended, but the kimchi is not ripe.. Kimchi is not ripe.. Time required for kimchi to ripen depends on the salt concentration.. Not so salty kimchi does not take long to ripen, whereas salty kimchi takes long to ripen.. Even if fermentation mode has ended, the rip.
RefrigeratorsIndex summary
RepairStanding type of Kimchi refrigerators generate cold air and supply the cold air to each storage compartment based on their respective settings.. Each compartment setting can be configured differently so certain compartments are cooler or less cold than others.. Setting the mode and temperat.
RefrigeratorsIndex summary
TroubleshootingThe refrigerator door won't close properly because there's too much food inside.. The refrigerator door won't close properly because the shelves aren't assembled correctly.. Let's find out more.. If the door is left open, cold air escapes, and the internal temperature of the refrigerator.
RefrigeratorsIndex summary
RepairDoes the door of the refrigerator or the door gasket in the home bar have condensation around it?. Indoor humidity is high as it is the rainy season.. The refrigerator door is not closed completely. The door gasket is stained with a foreign object so that it cannot tightly seal the refri.
RefrigeratorsIndex summary
RepairDoes the door of the refrigerator or the door gasket in the home bar have condensation around it?. Indoor humidity is high as it is the rainy season.. The refrigerator door is not closed completely. The door gasket is stained with a foreign object so that it cannot tightly seal the refri.
RefrigeratorsIndex summary
RepairDrawers and movable baskets look to be drooping.. Lid of a drawer seems to have a gap.. If heavy things or foods are stored on the drawer and the drawer lid, the drawer may look to be drooping or have a wide gap.. If one side of the movable basket is not hung on the rail securely, it may.
RefrigeratorsIndex summary
RepairThe OFF Display is a special function for displaying the product in the shop before sale which operates only limited functions such as the power supply and the display without running other parts inside the product.. OFF may be displayed when the temperature control button is pressed and held.
RefrigeratorsIndex summary
RepairIf you put hot food into the refrigerator without cooling it sufficiently, water vapor created as the food cools will cling to the inner surface of the refrigerator, and it may turn to frost or icicles.. Frost and condensation may form inside food containers when water contained in the food ad.
RefrigeratorsIndex summary
RepairI put food in the refrigerator when it was hot.. I stored watery foods in the refrigerator without putting them in an airtight container.. The door is not closed properly.. I turned on the power of the refrigerator again.. Defrosted water leaks from the front.. Frost is formed in t.
RefrigeratorsIndex summary
RepairOpen the door of the Knock-on Magic Space to see the control panel.. You can set various functions from the control panel.. 1. Using the automatic door opening. When you place your feet on the floor on the right of the refrigerator, the right-side door of the refrigerator will automatica.
RefrigeratorsIndex summary
RepairThe drainage of the freezing compartment is blocked by ice or foreign objects so that the water from melted ice (frost) cannot run into the drain tray but runs back and freezes in the bottom of the freezing compartment.. 1. If you have a spare refrigerator, move your food into it.. 2. Disco.
RefrigeratorsIndex summary
RepairDo you hear a humming or buzzing sound coming from your refrigerator?. ➔ Running a refrigerator requires various moving parts.. These parts may sometimes make various sounds while running.. There is a fan in the refrigerator that circulates cold air to keep it at the set operating temp.
RefrigeratorsIndex summary
RepairDo you hear a snapping, cracking, rattling, humming, rumbling, shushing, hissing, or shivering sound from your refrigerator?. A cooling motor (compressor) and an air circulating fan work in the refrigerator.. When the temperature inside the refrigerator is high, the cooling motor runs more.
RefrigeratorsIndex summary
RepairDrawers and movable baskets look to be drooping.. Lid of a drawer seems to have a gap.. Try this. Can you hear a clicking sound?. ➔ The clicking sound occurs when a part called a relay turns on/off.. As this is a noise made while making cold air, don’t worry and continue to run.
RefrigeratorsIndex summary
RepairThe method of removing the courtesy light cover varies with the product models.. Always refer to the user’s guide for your particular product model and follow the instructions.. Ensure that have you pulled out the power plug before you start removing any parts.. Ensure that you use the.
RefrigeratorsIndex summary
RepairWater purifiers and the refrigerator with water purifier differ from each other in the way of making cold water and thus the cold water temperatures may differ.. The water purifier has a coil (a flow path) around the water tank that is cooled by a cooler.. Because cold water is made by pass.
RefrigeratorsIndex summary
RepairFor products with a capacity under 330L, heat generated by the compressor is cooled down by a natural convection cooling method, so a back cover is not attached to improve cooling efficiency.. ➔ A product with a capacity under 330L has no back cover, and there is no problem in the product op.
RefrigeratorsIndex summary
RepairFor products with a capacity under 330L, heat generated by the compressor is cooled down by a natural convection cooling method, so a back cover is not attached to improve cooling efficiency.. ➔ A product with a capacity under 330L has no back cover, and there is no problem in the product op.
RefrigeratorsIndex summary
Repair1. Remove the vegetable drawer.. It can be disassembled by pulling it out to the end and lifting it slightly.. 2. Put your hand under the Magic Room Cover under the tempered glass and lift it up.. At this time, refer to the sticker text on the top of the tempered glass.. 3. With the M.
RefrigeratorsIndex summary
RepairIs condensation forming on the door gasket on the door or home bar of the refrigerator?. Water vapor is floating in the air during the summer when the indoor humidity is high.. When the refrigerator door is open and closed, the moisture meets the cold air and condenses on the door gasket.
RefrigeratorsIndex summary
RepairIf the front display window is locked, the buttons won’t operate.. Since the buttons won't operate when the display window is locked, you may feel that the power is not being supplied or the buttons won't operate.. Press and hold down the [Lock/Unlock] button at the bottom of the front di.
RefrigeratorsIndex summary
RepairIt may be a symptom caused by a defect in the display.. A temporary error may occur due to electrical supply instability or other electrical factors.. ➔ Pull out the power cord and connect the power again after five minutes.. If you cannot see the power cord, flip off the circuit break.
RefrigeratorsIndex summary
RepairDoes the display turn off after a certain period of time?. After opening the door or pressing a button, the light on the display will turn off after a certain period of time.. This is a power-saving function to save on electricity bills.. Try this. The display is not constantly on and.
RefrigeratorsIndex summary
TroubleshootingWhat is Auto Door Open? When you place your foot on the bottom of the product, the door on the right side of the refrigerator compartment opens automatically, making it easy to use even when holding food in both hands.
Refrigerators
RepairThe shield is caught when closing the door on the left.. There is an occasion that the door on the left side of the refrigerator compartment may not close completely and the cold air shield may be caught.. This is not a defect.. This occurs when the door is closed while the cold air shie.
RefrigeratorsIndex summary
RepairIf food or foreign substances get on the door gasket, its adhesion will deteriorate.. In addition, the door gasket at the bottom of the door may come off due to foreign matter, and the door may not close.. Try this. Is the door gasket stained with an unnoticed foreign objects so that it.
RefrigeratorsIndex summary
RepairIf the back of a refrigerator is too low, the door may slam.. If the front is low, the door won’t close well.. The door will close well if the front of a refrigerator is slightly higher than the back.. Try this. When leveling a refrigerator, pull out the power cord and remove food f.
RefrigeratorsIndex summary
RepairThere is a heating wire (defrost heater) installed around the front perimeter of the refrigerator and the partition between the freezer and the refrigerator compartment to prevent condensation from forming.. It is embedded in the area marked in red in the picture below, which is in contact wit.
RefrigeratorsIndex summary
RepairDoes the shape of the edge of the refrigerator door gasket look like it is torn or damaged?. This is the joining part of the two different door gaskets.. Causes and Symptoms. The door gasket is torn.. The door gasket is damaged.. Here are the reasons why different sizes of door gas.
RefrigeratorsIndex summary
TroubleshootingGenerally, refrigerators are installed with the front raised to keep the door sealed shut.. As a result, if the food storage in the door basket becomes heavy as a result of the quantity of food stored in it, the door may naturally swing open and back abruptly.. However, even if the refriger.
RefrigeratorsIndex summary
Troubleshooting1. Fully open the refrigerator door.. (If the door is not fully open, the drawer will get caught by the door and cannot be disassembled.). 2. Grab the handle of the crisper drawer and pull it forward until there is some resistance.. 3. If the drawer does not pull out any further due to t.
RefrigeratorsIndex summary
Repair1. Fully open the refrigerator door.. (If the door is not fully open, the drawer will get caught by the door and cannot be disassembled.). 2. Grab the handle of the crisper drawer and pull it forward until there is some resistance.. 3. If the drawer does not pull out any further due to t.
RefrigeratorsIndex summary
RepairIf a foreign object (food) is caught in between the drawers, it may be hard to open or close a drawer.. This can happen if drawers are not aligned well with the rails.. If the protective film is not removed after purchase, a noise may occur when opening or closing the drawer or it may be ha.
RefrigeratorsIndex summary
RepairIf heavy items or food are placed in the drawer or drawer cover, the drawer could sag and a gap could form.. Try this. If the drawer is misaligned or sagging because of heavy items or food in the drawer, reorganize the contents and reassemble the drawer.. ➔ If the drawer is misaligned.
RefrigeratorsIndex summary
RepairIn the refrigerator, insulation is inserted between the inner case and the outer case in order to increase insulation efficiency.. The insulation and the inner case are attached to each other in the expansion process and it may cause a small dent.. Depending on the angle of light, the dent.
RefrigeratorsIndex summary
TroubleshootingIn the refrigerator, insulation is inserted between the inner case and the outer case in order to increase insulation efficiency. The insulation and the inner case are attached to each other in the expansion process and it may cause a small dent. Depending on the angle of light, the dent may look different, and it does not affect product performance.
Refrigerators
RepairIn the refrigerator, insulation is inserted between the inner case and the outer case in order to increase insulation efficiency.. The insulation and the inner case are attached to each other in the expansion process and it may cause a small dent.. Depending on the angle of light, the dent.
RefrigeratorsIndex summary
TroubleshootingThe Hygiene Fresh filter, located inside the refrigerator compartment shelf, eliminates odors and bacteria circulating within the refrigerator. While it varies depending on the refrigerator model, replacing the filter typically once a year helps maintain a fresh, odor-free environment.
Refrigerators
TroubleshootingRemove both crisper drawers, then remove the deodorizer from the back wall of the refrigerator.. The deodorizer is reusable.. Dry it in sunlight or with a hairdryer to remove accumulated odors, then reassemble and reinstall the deodorizer.. Natural Coconut Deodorizer. The deodorizer i.
RefrigeratorsIndex summary
RepairIf the freezer temperature is set to low, the food may thaw.. If the installation location is exposed to direct sunlight or is near a heat source such as a gas range, the freezing function may be degraded.. If there is a lot of food stored on the shelf or if the cold air outlet inside the r.
RefrigeratorsIndex summary
RepairThere is a lot of dust at the back of the refrigerator.. As the weather gets hotter, the freezing feels weaker.. Foreign matter may enter the mechanical compartment at the bottom of the back of the refrigerator, resulting in poor freezing performance.. Freezing/refrigeration performance.
RefrigeratorsIndex summary
TroubleshootingIs there frost buildup on the upper wall of your freezer compartment?. Do you see frost on the freezer shelves or stored food?. Causes and Symptoms. The indoor humidity is high due to the monsoon season.. Hot food was placed directly into the freezer.. Food with high moisture conte.
RefrigeratorsIndex summary
RepairThe single door mini refrigerator is a direct cooled product with a cooling plate (EVA) inside to produce cold air.. Direct cooled products have a cooling plate directly exposed to the inside of the refrigerator, causing the insides to become frosted.. If the cooling plate has accumulated m.
RefrigeratorsIndex summary
RepairThe manual ice maker works by turning the lever to twist the ice tray so that the ice falls into the tray below.. ➔ Once the ice is made, turn the ice separation knob of the Easy Ice Maker clockwise as shown.. If the ice does not fall satisfactorily, turn the ice separation knob one more.
RefrigeratorsIndex summary
RepairIf the ice is not used for a long time, the ice stored in the ice storage bin will become smaller or stick together.. It is a normal phenomenon in which moisture from ice evaporates naturally and adjacent ice cubes stick together due to moisture on the ice.. If the refrigerator door is left.
RefrigeratorsIndex summary
RepairIf the ice is not used for a long time, the ice stored in the ice storage bin will become smaller or stick together.. It is a normal phenomenon in which moisture from ice evaporates naturally and adjacent ice cubes stick together due to moisture on the ice.. If the refrigerator door is left.
RefrigeratorsIndex summary
RepairInstall the product in an area of low humidity and good ventilation.. ➔ It is recommended that the product is installed in a well-ventilated and reasonably dust-free location.. Do not install the product in a humid location or a location where it will easily get wet.. ➔ Failure to co.
RefrigeratorsIndex summary
RepairIt is recommended that the product is installed in a well-ventilated and dust-free location.. ➔ Install it in a dry and shaded place where the ambient temperature is between 5℃ and 43℃.. If the temperature of the installation location is too high or too low, functional difficulties ma.
RefrigeratorsIndex summary
RepairIf a refrigerator is moved while lying down, the cooling motor (compressor) may detach or the gas pipe may break due to vibration, which can cause a malfunction.. If the refrigerator is tilted during transport, the oil may flow in the wrong direction, causing a malfunction if the power is turn.
RefrigeratorsIndex summary
RepairInsulation is applied to the inner wall of the refrigerator in order to preserve cold air.. Therefore, insulation (foam) is injected in the manufacturing process.. Since insulation (foam) is absolutely irrelevant to the cold air production (performance) of the refrigerator, there is no prob.
RefrigeratorsIndex summary
RepairThe place where the round paper is attached is the place where the insulation (foam) is injected during the manufacturing process.. ➔ The injection hole could have been created at the bottom of the refrigerator, but if so, it would have been far from the top so the insulation would not be in.
RefrigeratorsIndex summary
TroubleshootingIf the refrigerator is powered off, ice and food from the freezer or ice maker may thaw.. If the ice maker door is open or not fully closed, warm air from outside may enter and cause the ice to melt or create condensation.. If the ice maker is turned off, cold air from the freezer cannot fl.
RefrigeratorsIndex summary
RepairIf the door is open, cold air escapes to the outside and the inside temperature of the refrigerator increases.. At this time, the refrigerator keeps operating to lower the increased temperature to the set temperature.. If the refrigerator keeps operating, malfunction may occur and your elec.
RefrigeratorsIndex summary
RepairIf the door is open, cold air escapes to the outside and the inside temperature of the refrigerator increases.. At this time, the refrigerator keeps operating to lower the increased temperature to the set temperature.. If the refrigerator keeps operating, malfunction may occur and your elec.
RefrigeratorsIndex summary
RepairForeign substances may get into the mechanical compartment in the lower part of the back of the refrigerator and cause an odor.. ➔ When many foreign substances accumulate around the mechanical compartment, they may cause odors.. When you buy a new product, it may emit a rubber odor in the.
RefrigeratorsIndex summary
RepairIn a case of a newly purchased product, there may be a unique smell of plastic from the product.. ➔ Rest assured that the smell of a new product will disappear naturally over time.. Refrigerators are packaged and stored in a box immediately after being manufactured.. Odors from the man.
RefrigeratorsIndex summary
RepairIn a case of a newly purchased product, there may be a unique smell of plastic from the product.. ➔ Rest assured that the smell of a new product will disappear naturally over time.. Refrigerators are packaged and stored in a box immediately after being manufactured.. Odors from the man.
RefrigeratorsIndex summary
RepairWhen a new product is purchased, the smell of rubber may be present in the beginning.. In order to reduce the noise of the cold air motor (compressor), anti-vibration rubber is attached, so, the smell of rubber may be emitted due to the heat of the compressor being transferred to the rubber du.
RefrigeratorsIndex summary
RepairIf the refrigerator is not used for a long time or stored without general measures, the gas pipe circulating the refrigerant may corrode and the refrigerant may leak.. If such cases, refrigeration/freezing may stop working completely when it comes time to restart the refrigerator.. The inte.
RefrigeratorsIndex summary
RepairIf the power plug is loose, electricity will not be supplied properly so that the food in the refrigerator may go bad and food in the freezer may thaw.. Also, if the power outlet is defective, electricity will not be supplied so that the refrigerator will not turn on.. Causes and Symptoms
RefrigeratorsIndex summary
RepairThe circuit breaker can trip due to electrical leakage from the product or internal shorts in the circuitry of the appliance.. The circuit breaker can trip due to a short circuit caused by leakage from the product, electrical wiring, or power outlet, or a defect in the circuit breaker itself.
RefrigeratorsIndex summary
RepairIf a lot of cold air from inside the refrigerator is lost, the motor may continue to operate to maintain the set temperature.. Also, if the temperature is set to [Medium] or higher, the operating time may increase and the motor may continue to operate.. Try this. Was your refrigerator re.
RefrigeratorsIndex summary
RepairIs food stored in the refrigerator compartment frozen?. Is the food with lots of moisture, such as fruits, vegetables, and tofu, stored in the refrigerator frozen?. There is an outlet from which cold air comes out in the very back of the shelves in the refrigerator compartment.. There is.
RefrigeratorsIndex summary
RepairIs the food stored in the fridge frozen?. Are watery foods such as fruits, vegetables and tofu frozen?. There is an outlet inside the fridge shelf where cold air comes out.. Cold air close to 0℃ comes out of here, so if the food is stored right by it, the food may be frozen.. Causes.
RefrigeratorsIndex summary
TroubleshootingRefrigerators use the principle of absorbing heat from the surroundings as the refrigerant changes from liquid to gas. If the cold air created in this way is not spread evenly throughout the refrigerator, it will feel less cool. If the temperature of the refrigerator is set too high or the installation location is not suitable, the cold air may be weak even…
Refrigerators
RepairRefrigerators use the principle of absorbing heat from the surroundings as the refrigerant changes from liquid to gas.. If the cold air created in this way is not spread evenly throughout the refrigerator, it will feel less cool.. If the temperature of the refrigerator is set too high or th.
RefrigeratorsIndex summary
RepairSmell from other stored food in the refrigerator could affect the smell and taste of ice.. In such cases, placing the food stored in the freezer in airtight containers and removing the food odors emanating from the shelves and walls will solve the ice odor issue.. Try this. Store food in.
RefrigeratorsIndex summary
RepairThere's a noise coming from the ice maker in the fridge.. The ice made in an ice maker may fall into an ice bin, causing a sound.. After ice is made in the ice maker, it will drop into the ice bin.. As the ice falls, rattling noises may be heard.. The volume of the falling noise may v.
RefrigeratorsIndex summary
Repair➔ Those noises are normal sounds made by plastic parts such as shelves expanding or contracting when the temperature inside the refrigerator changes as the cooling motor (compressor) operates.. At this time, various sounds such as “click”, “crack”, “pop” may be heard from the ins.
RefrigeratorsIndex summary
RepairBefore storing anything in the refrigerator, remove foreign substances and soil, and seal items in plastic wrap or containers.. ➔ Fresh foods such as meat, fish, and vegetables and packaged foods such as cans and bottles are often contaminated with foreign substances such as microorganisms o.
RefrigeratorsIndex summary
RepairThe warm air coming out of the sides and bottom of the refrigerator is generated by the cooling motor (compressor) in the mechanical compartment at the back of the refrigerator.. The fan motor operates to cool it down.. When the cooling motor (compressor) cools down, warm air comes out.. .
RefrigeratorsIndex summary
RepairWhen the cooling motor (compressor) in the mechanical compartment at the back of the refrigerator operates, a lot of heat is generated.. ➔ The fan motor operates to cool it down.. When the cooling motor (compressor) cools down, warm air comes out.. Warm air comes out of the sides and t.
RefrigeratorsIndex summary
RepairWhen the cooling motor (compressor) in the mechanical compartment at the back of the refrigerator operates, a lot of heat is generated.. ➔ The fan motor operates to cool it down.. When the cooling motor (compressor) cools down, warm air comes out.. Warm air comes out of the sides and t.
RefrigeratorsIndex summary
TroubleshootingTo change the temperature settings, unlock the display by pressing and holding the [Lock] button for at least 3 seconds.. 1. Press and hold the [Lock] button on the control panel for at least 3 seconds to release the lock.. 2. Once the Lock icon changes to the unlocked icon, you can use oth.
RefrigeratorsIndex summary
TroubleshootingThe white steam/fog/mist that appears when you open the refrigerator door is a perfectly normal phenomenon.. Due to the high temperature/humidity, hot air in the fridge’s surrounding environment meets the cold air inside the refrigerator, which causes a temperature difference resulting in wa.
RefrigeratorsIndex summary
RepairWhen I select the Continue button on the display, water is not dispensed continuously.. If you select the [Continue] button, purified water will be continuously dispensed as long as you keep pressing down the lever.. If you don’t press down the lever or stop holding it down while water is.
RefrigeratorsIndex summary
RepairIf the function was used to dispense crushed ice, then changed to dispense ice cubes, any remaining crushed ice may be dispensed.. If the function was used to dispense ice cubes, then changed to dispense ice cubes, any remaining ice cubes may be dispensed.. You may have selected incorrectly.
RefrigeratorsIndex summary
RepairIf the function was used to dispense crushed ice, then changed to dispense ice cubes, any remaining crushed ice may be dispensed.. If the function was used to dispense ice cubes, then changed to dispense ice cubes, any remaining ice cubes may be dispensed.. You may have selected incorrectly.
RefrigeratorsIndex summary
RepairIf the function was used to dispense crushed ice, then changed to dispense ice cubes, any remaining crushed ice may be dispensed.. If the function was used to dispense ice cubes, then changed to dispense ice cubes, any remaining ice cubes may be dispensed.. You may have selected incorrectly.
RefrigeratorsIndex summary
TroubleshootingThe Fresh Air filter serves two functions: sterilization and deodorization.. Its lifespan typically ranges from one to two years, depending on the usage environment.. Note. 2. Hold the filter cover, turn it counterclockwise, and pull it out of the refrigerator.. 3. Remove the Fresh Ai.
RefrigeratorsIndex summary
TroubleshootingLet's find out more.. Refrigerators have insulation between the inner and outer cases to improve insulation efficiency.. During the expansion process, slight dents may occur as the insulation adheres to the inner case.. These dents may appear differently depending on the angle of the lig.
RefrigeratorsIndex summary
TroubleshootingMost LG refrigerator doors are designed to open from left to right and are not easily reversible. However, certain models do support door reversal. Even so, it can be difficult to do on your own. To have this done safely, contact LG Customer Support for service.
Refrigerators
RepairRefrigerators have an insulator between the inside and the outside walls of the case to enhance their efficiency.. In the course of expansion, the insulator and the inner case may adhere to each other and create a slight bend.. This bending may look different according to the angle of light.
RefrigeratorsIndex summary
TroubleshootingPower cycle the refrigerator.. ➔ Unplug the power cord, wait 5 minutes, and then plug it back in.. If you cannot access the power cord, turn off the circuit breaker, wait 10 seconds, and then turn it back on.. If it is a temporary glitch, power cycling may resolve the issue.. Moistu.
RefrigeratorsIndex summary
TroubleshootingA circuit breaker may trip due to a ground fault or a short circuit in the refrigerator's electrical system.. This can be caused by a ground fault in the refrigerator, the wiring, or the outlet, or even a faulty circuit breaker.. Overloading a power strip with multiple appliances running si.
RefrigeratorsIndex summary
TroubleshootingStains such as fingerprints can occur from frequent handling, and the exterior can become marked by children's crayons, stickers, or other materials.. Try this.. Clean the exterior with a soft cloth dampened with water.. If using mild detergent, wipe with a clean, damp cloth afterward to.
RefrigeratorsIndex summary
TroubleshootingLet's find out more.. The refrigerator doors have gaskets that help prevent cold air from escaping.. The gaskets create a tight seal against the refrigerator body to minimize cold air loss.. If cold air leaks, frost may build up around the freezer door, and condensation may appear in the.
RefrigeratorsIndex summary
TroubleshootingDo you see crack-like lines on the bottom of your Door-in-Door?. Let's find out more.. The lines you are seeing are marks createed during the plastic injection molding process.. This is a normal occurrence in the manufacturing of plastic products and does not affect the product’s stren.
RefrigeratorsIndex summary
TroubleshootingRefrigerators are sealed to prevent cold air from escaping, so insects like fruit flies can't get in.. The cold temperature also prevents them from breeding.. However, fruit flies can enter when you open the door, attracted by food odors or the refrigerator light.. Keep your sink and gar.
RefrigeratorsIndex summary
TroubleshootingThe refrigerator door may not open immediately after closing it.. When you open and close the refrigerator door, warm air enters and cold air escapes, causing the internal pressure to decrease.. This can sometimes cause the door to open more slowly.. This is normal and can be avoided by.
RefrigeratorsIndex summary
TroubleshootingA code appeared on the refrigerator - what does it mean?. The error code is a signal that requires attention.. It is displayed with alphanumeric characters on the digital control panel of the refrigerator.. Depending on the model, it may appear differently.. The most common errors may.
RefrigeratorsIndex summary
TroubleshootingDoes the display keep turning off or not turn on at all?. This may occur if the connector that wires the door to the main body is not connected.. In addition, the display may turn off after a certain time due to the power saving feature in order to save electricity.. Try this. Has the.
RefrigeratorsIndex summary
TroubleshootingA door bouncing open slightly after closing can be a normal occurrence due to air pressure (cold air circulation).. There's a passage between the freezer and refrigerator compartments for cold air circulation.. When you open and close a refrigerator door, external air pressure can push agai.
RefrigeratorsIndex summary
TroubleshootingLet's find out more.. The perimeter of the refrigerator's front and the partitions between the freezer and refrigerator compartments have a heating element (heat-dissipating pipe/hot line) installed to prevent condensation.. This heating element may cause the sides and front of the refriger.
RefrigeratorsIndex summary
TroubleshootingLet's find out more.. Refrigerators are typically installed with the front slightly elevated to help the doors close properly.. Because of this, if the door baskets are full, the added weight can cause the door to swing open further than expected or close forcefully.. Rest assured, howev.
RefrigeratorsIndex summary
TroubleshootingLet's find out more.. The Home Bar (Door-in-Door) may bounce back or not close if it is slammed or pressed too hard.. This can happen if the button is stuck in the pressed position.. Try this.. If there is any debris stuck in the Home Bar latch, wipe it clean.. Press the Home Bar (.
RefrigeratorsIndex summary
TroubleshootingLet's find out more.. If refrigerant is leaking, refrigerator and freezer compartments will not cool and food may thaw.. If the food stored inside is still frozen or cold, the smell may not be from the refrigerant.. The odor may be from food stored inside for a long time.. Try cleanin.
RefrigeratorsIndex summary
TroubleshootingIf it says "Moving Basket," you can adjust the basket up or down as needed.. 2Before adjusting the Moving Basket, remove any food items to allow for easy movement.. Items like beverage bottles can interfere with the basket's movement and prevent it from locking into place.. 3For refriger.
RefrigeratorsIndex summary
Troubleshooting※ For further details, refer to the owner's manual for your specific model.. Try this.. 1. Grip the top of the freezer basket located above the ice maker and pull it upwards to remove the basket.. 2. Grip both ends of the ice tray located below the freezer basket and pull upwards.. .
RefrigeratorsIndex summary
RepairPlease only use spring water/filtered water to fill the water tank.. During refilling or usage, particles from the external environment may land up in the water tank, so please ensure the tank and its internal components are cleaned once a week.. Even when filtered water is used, foreign pa.
RefrigeratorsIndex summary
Troubleshooting1. Use the dispenser function buttons (Cubed Ice, Water, Crushed Ice) to dispense water and ice.
Refrigerators
RepairMost refrigerator doors are designed to open from left to right, so reversing the door swing is generally not possible.. However, certain convertible models do allow for this change.. Try this. If you would like to change the swing of your refrigerator door, please first confirm with cus.
RefrigeratorsIndex summary
TroubleshootingMaintain at least 4 inches (10 cm) of clearance around the refrigerator.. ➔ Insufficient clearance around the refrigerator can reduce cooling performance and increase energy consumption because the heat generated by the compressor (located in the rear machine compartment) cannot dissipate pr.
RefrigeratorsIndex summary
TroubleshootingWhen you open and close the door, the cold air inside the refrigerator meets the warm air outside.. This temperature difference creates condensation, which can lead to mold growth if not dried properly.. Dust and other debris can also accumulate on the door gasket over time.. Try this.
RefrigeratorsIndex summary
TroubleshootingWhen you open and close the refrigerator door, the cold air inside meets the warm air outside.. This temperature difference creates condensation, and if the moisture doesn't dry, mold can grow.. Dust and other debris can also accumulate on the door gasket over time.. Try this.. Is the.
RefrigeratorsIndex summary
TroubleshootingOdors can come from foreign substances in the machinery compartment at the bottom back of the refrigerator.. ➔ Odors can occur if a lot of foreign substances accumulate around the machinery compartment.. ➔ Dust can accumulate on the BACK COVER (machinery compartment cover), and in sever.
RefrigeratorsIndex summary
TroubleshootingCheck if the installation space is sufficient for the size of the product to be purchased or installed.. When installing the refrigerator, make sure to maintain clearance between the unit and the side walls, as well as the rear wall.. Maintain a minimum gap of 2 cm between the top of the re.
RefrigeratorsIndex summary
TroubleshootingCheck if the installation space is sufficient for the size of the product to be purchased or installed.. When installing the refrigerator, make sure to maintain clearance between the unit and the side walls, as well as the rear wall.. Maintain a minimum gap of 2 cm between the top of the re.
RefrigeratorsIndex summary
TroubleshootingIs the door not closing completely or closing loosely?. ➔ Ensure stored food items do not protrude past the edge of the shelves.. Overfilling the refrigerator can prevent the door from closing properly.. Is the door not closing properly because a shelf or bottle rack is misplaced?. .
RefrigeratorsIndex summary
TroubleshootingIs your refrigerator light not working?. Food items may be obstructing the refrigerator light, dimming the lighting.. The light bulb may have reached the end of its life.. Try this. Rearrange and organize food items inside the refrigerator.. ➔ Ensure that food items are not block.
RefrigeratorsIndex summary
TroubleshootingThese instructions for removing and installing shelves (drawer supports) apply to the refrigerator drawer, pantry drawer, and freezer drawer.. Open the door for the drawer you want to remove, then pull out and remove the drawer.. There are round buttons on both sides of the shelves.. Pul.
RefrigeratorsIndex summary
TroubleshootingIn the summer, frequent opening and closing of the door causes cold air to escape, making the refrigerator less cool.. In this case, lower the set temperature by 1-2°C. The freezer can be set between -15°C and -23°C, and the refrigerator compartment between 1°C and 7°C.. Measuring the.
RefrigeratorsIndex summary
TroubleshootingThis system automatically and gently closes the refrigerator door when it is within 30° of closing.. The closing speed may vary depending on usage conditions such as internal temperature and the load on the door bins/shelves.. Even if the door closes slowly, it will seal properly.. The.
RefrigeratorsIndex summary
TroubleshootingDrawers may be hard to open or close if food or other debris is stuck between them.. The drawers may be misaligned on the rails.. If the protective vinyl film hasn't been removed after purchase, the drawers may be noisy or hard to open and close.. In rare cases, damaged rails can make dr.
RefrigeratorsIndex summary
TroubleshootingLet's find out more.. If you store your refrigerator for a long time without taking proper steps, the refrigerant pipes may corrode, causing refrigerant leaks and preventing cooling.. ➔ Mold may also grow inside the refrigerator, leading to unpleasant odors.. For long-term storage, it'.
RefrigeratorsIndex summary
RepairIn order to smooth operation and reduce friction and noise, a little oil (grease) is added to the door gasket attached to the refrigerator door and to parts within the sections that house mechanical components.. At that time, oil may have stained the edge of the refrigerator that contacts the.
RefrigeratorsIndex summary
TroubleshootingOpening and closing the door can mix warm outside air with the cold air inside, causing condensation (water droplets) to form on cold surfaces like shelves and walls.. This is similar to how condensation forms on a cold glass on a hot day, and it's more likely to occur in hot and humid weather.
RefrigeratorsIndex summary
Troubleshooting3. The location of the temperature control buttons may vary depending on the model.. Refer to your owner's manual if needed.. Is the food stored on the top shelf of the refrigerator?. ➔ Store food on lower shelves or in the crisper drawers, away from the cold air vent.. The back of.
RefrigeratorsIndex summary
TroubleshootingIf there are no signs of water leakage under the vegetable crisper inside the refrigerator compartment, check the surrounding area and floor for any leaks.. Try this.. Did water leak from inside the refrigerator onto the floor?. ➔ Store food in airtight containers and make sure the doo.
RefrigeratorsIndex summary
TroubleshootingSwitch ON the icemaker so it operates. If the ‘Lock’ feature is activated, press and hold the ‘Lock’ button for 3 seconds to unlock. Once the control panel is unlocked, the Ice On, Off button can be pressed to turn on, off the operation of the icemaker.
Refrigerators
RepairIs the icemaker switched off?. ➔ Cause. Ice will not be made if the icemaker is switched off.. Switch ON the icemaker so it operates.. If the ‘Lock’ feature is activated, press and hold the ‘Lock’ button for 3 seconds to unlock.. Once the control panel is unlocked, the Ic.
RefrigeratorsIndex summary
TroubleshootingLet's find out more.. Mist, similar to fog, that is visible when you open the door is a normal phenomenon caused by humid air outside meeting the cold air inside.. This phenomenon is more common during the humid summer monsoon season and less visible in dry weather.. To maintain a low te.
RefrigeratorsIndex summary
TroubleshootingLet's find out more.. ➔ The Easy Handle is a lever that helps you open the refrigerator door more easily.. How it works: Pulling the Easy Handle moves a slider that pushes the door open.. How to use it: Gently twist the handle to the left and pull to open the door.. Easy Handle Models
RefrigeratorsIndex summary
TroubleshootingIf your refrigerator is turned off, ice and food in the refrigerator may melt.. If the ice maker door is left open or not fully closed, warm outside air can enter, causing ice to melt or condensation to form.. Ice cubes may break into small pieces when they collide as they are dispensed or.
RefrigeratorsIndex summary
TroubleshootingWhen it is humid, moisture in the air can condense into water droplets on the refrigerator's door gasket when you open and close the door.. This is similar to how condensation forms on a cold water bottle.. This is normal.. Wipe the moisture from the refrigerator surface and door gasket.
RefrigeratorsIndex summary
TroubleshootingThe temperature of water dispensed from a standard water purifier and a refrigerator water dispenser may differ due to the appliance's different cooling methods.. Wait! Here are more tips.. How a Water Purifier Cools Water. Water purifiers use a cooling unit and a coil (water path) that.
RefrigeratorsIndex summary
TroubleshootingIs the refrigerator door not closing properly because it's overpacked?. ➔ Organize stored food so it doesn't extend past the edge of the shelves.. A full refrigerator can prevent the door from closing properly.. Is the refrigerator door not closing because a shelf or bottle rack is mis.
RefrigeratorsIndex summary
TroubleshootingIf water or ice isn't dispensing from your LG refrigerator that uses a water tank (without a plumbing connection), first check that the water tank is properly filled. Also, check if the refrigerator temperature is set too low, causing the water in the tank to freeze, or if the ice bin is already full, which pauses ice production.
Refrigerators
TroubleshootingIf water or ice isn't dispensing from your LG refrigerator that uses a water tank (without a plumbing connection), first check that the water tank is properly filled. Also, check if the refrigerator temperature is set too low, causing the water in the tank to freeze, or if the ice bin is already full, which pauses ice production.
Refrigerators
TroubleshootingWhen ice is dispensed from the dispenser of the water purifier refrigerator, some residue ice may remain at the ice outlet.. As the residue ice melts, water or ice will drip into the water tray.. In addition, after getting water from the dispenser, a drop or two of water may drip.. This.
RefrigeratorsIndex summary
Repair➔ Under [My Collection], you can change the colors of each of the four panels of your MoodUP refrigerator.. From the refrigerator image at the top of the screen, choose the panel of which you would like to change the color.. Then select a color registered on [Objet Collection] and [My Sel.
RefrigeratorsIndex summary
InstallationThe refrigerator requires 120v, 20A, 60Hz grounded outlet.. The outlet must be connected to a dedicated circuit breaker or fuse.. Extension cords and power strips are not recommended.. Inverters should not be used, as they do not provide a true 60Hz, AC power supply.. This may cause p.
RefrigeratorsIndex summary
TroubleshootingLet's find out more.. If the front display panel is set to lock mode, the buttons will not work.. In lock mode, the buttons will not function, and it may seem like the power is off or the buttons are not responding.. Press and hold the [Lock/Unlock] button below the front display panel f.
RefrigeratorsIndex summary
TroubleshootingRefrigerators are designed to be sealed to maintain cool air, so food odors inside the refrigerator do not escape easily.. When storing food, make sure to seal it properly to prevent odors from spreading inside the refrigerator.. If your refrigerator has a hygiene filter, check if it needs.
RefrigeratorsIndex summary
RepairWhat can I do when no ice comes from the Craft Ice Maker or when ice is not made properly?. It takes 48 hours after a new installation to produce normal ice.. In addition, after a momentary power cut or replacement of the purifier filter, the ice produced may at first have air bubbles or ma.
RefrigeratorsIndex summary
RepairWhat can I do when no ice comes from the Craft Ice Maker or when ice is not made properly?. It takes 48 hours after a new installation to produce normal ice.. In addition, after a momentary power cut or replacement of the purifier filter, the ice produced may at first have air bubbles or ma.
RefrigeratorsIndex summary
TroubleshootingTo prevent damage, always keep the refrigerator upright when moving it. If you had to lay the refrigerator on its side to move it through a doorway, wait at least 2 hours before plugging it in. This allows the oil inside the compressor to settle.
Refrigerators
TroubleshootingThe CF Error Code indicates an abnormality of the mechanic room fan motor.. This error code will require in-home service.
RefrigeratorsIndex summary
TroubleshootingRefrigerator makes clicking noises.. Clicking noises are heard whenever electronic switches operating compressor, fan motor and other mechanical systems within the refrigerator are assigning such commands. Try this. A clicking noise occurs when the main printed circuit board (PCB) contro.
RefrigeratorsIndex summary
TroubleshootingRefrigerator makes clicking noises.. Clicking noises are heard whenever electronic switches operating compressor, fan motor and other mechanical systems within the refrigerator are assigning such commands. Try this. A clicking noise occurs when the main printed circuit board (PCB) contro.
RefrigeratorsIndex summary
TroubleshootingThe CO Error Code indicates a communication error between the main board and the display.. This error code will require in-home service.
RefrigeratorsIndex summary
TroubleshootingSome refrigerators have a lower light ambiance on the display than other units during the day or when the lights on the unit seem dim.. These displays seem easier to see at the store because of the lighting used in most retail stores.. Words above the buttons do not light up.. Some of th.
RefrigeratorsIndex summary
TroubleshootingWhen the settings will not respond to attempted changes, this usually indicates that the dispenser lock is engaged or the function is not being activated properly.. If the control panel is locked, the buttons will not respond when pressed, nor will the dispenser operate if in lock mode.. Mo.
RefrigeratorsIndex summary
TroubleshootingIf the craft ice is melting in your freezer, this can be caused by the door not being closed properly, the freezer temp being too high, or a dirty or damaged door gasket.
RefrigeratorsIndex summary
TroubleshootingNot all models have a dispenser light.. Those that do will have a “Light” function on the control panels that can be used to turn the dispenser light on and off.. Some units have a lower light ambience on the display than other units.. During the day or when lights are on, it seems dim.
RefrigeratorsIndex summary
TroubleshootingIf your entrance door is too narrow for the refrigerator to pass through, remove the refrigerator door and move the refrigerator sideways through the doorway.. Note: Before you begin, remove food and bins from the doors.. To remove the left refrigerator door:. Pull the water tube out of.
RefrigeratorsIndex summary
TroubleshootingOdors in the refrigerator's freezer or fresh food compartment may not be apparent, but it will still affect the smell and taste of water and ice.. Inspect the seals (gaskets) around the doors to be certain that they are clean and free of debris.. If the seals are dirty or sticky, this can c.
RefrigeratorsIndex summary
TroubleshootingInspect the seals (gaskets) around the doors to be certain that they are clean and free of debris.. If the seals are dirty or sticky, this can cause the doors to have trouble sealing.. If necessary, clean the seals with warm water and a mild detergent.. Be certain to rinse the seals well.
RefrigeratorsIndex summary
TroubleshootingThe ‘dS’ error code indicates a defrosting sensor error.. “ER dS” is particular to units with a single evaporator.. This error will require service.. “F dS” is particular to units with a dual evaporator and refers specifically to the evaporator in the freezer compartment.. .
RefrigeratorsIndex summary
OperationOfficial LG USA Help Library entry for “Enabling Wi-Fi And The LG Thinq App For A Compatible LG Refrigerator”. Open the source article for complete, model-specific instructions and safety guidance.
RefrigeratorsIndex summary
TroubleshootingCompare the LED pattern on the internal display with the images below:. This error indicates a malfunction with the freezer sensor.. This requires a professional inspection.. This error indicates a malfunction with the refrigerator sensor.. This requires a professional inspection.. .
RefrigeratorsIndex summary
TroubleshootingThe ‘FS’ error code indicates a freezer sensor error.. This error will require service.
RefrigeratorsIndex summary
TroubleshootingTo adjust the temperature of your refrigerator, first check where the temperature control is located (on the external control panel or inside the appliance). For models with an external control panel, press and hold the [Lock/Unlock] button for 3 seconds to unlock it, then adjust the temperature. For models with internal controls, use the buttons or dial to…
Refrigerators
TroubleshootingIf the doors on your LG refrigerator are uneven, you can level it by turning the leveling legs or height adjustment screws at the bottom with a wrench. However, if the doors are misaligned front-to-back, we recommend contacting LG Customer Support for assistance, as adjusting them yourself could damage the floor.
Refrigerators
TroubleshootingTo use the automatic ice maker and water dispenser, you must connect your LG refrigerator to your home’s cold water supply. For a safe installation, first unplug your refrigerator and connect a compatible water supply line. Once connected, check all connections for leaks, and make sure to flush the water line before using the water or ice.
Refrigerators
TroubleshootingLG makes it easy to find your product's serial number and model number. For assistance in locating your product's information choose your LG product from the categories below.
Refrigerators
TroubleshootingLG makes it easy to find your product's serial number and model number. For assistance in locating your product's information choose your LG product from the categories below.
RefrigeratorsIndex summary
TroubleshootingLG makes it easy to find your product code. For assistance in locating your product's information choose your LG product from the categories below.
Refrigerators
TroubleshootingIf an ER FF or ER rF error code appears, the fan motor in the freezer or refrigerator compartment may not be working properly. Ice or frost buildup around the fan motor usually prevents it from turning. To resolve the issue, unplug the refrigerator and leave both doors fully open for at least 24 hours. Allow any ice or frost inside to thaw naturally before…
Refrigerators
TroubleshootingIf the water or ice from your LG water purifier or water purifier refrigerator has an unusual taste or smell, the most common causes are an overdue filter replacement, extended non-use, an unsuitable water supply hose, or an issue with the tap water itself. In most cases, replacing the water filter and flushing about 10 liters (2.6 gallons) of water from the…
Refrigerators
TroubleshootingOfficial LG USA Help Library entry for “How to Install Your LG Refrigerator”. Open the source article for complete, model-specific instructions and safety guidance.
RefrigeratorsIndex summary
TroubleshootingOfficial LG USA Help Library entry for “How To Level Your LG Refrigerator”. Open the source article for complete, model-specific instructions and safety guidance.
RefrigeratorsIndex summary
OperationOfficial LG USA Help Library entry for “How To Register Your New LG Refrigerator”. Open the source article for complete, model-specific instructions and safety guidance.
RefrigeratorsIndex summary
TroubleshootingTo remove a hard air filter from your refrigrator, remove the top shelf for easier access, hold the filter with the left hand and remove the cover by hitting it with the right hand in the left direction.. 1.. Remove the top shelf for easier access to the air filter.. 2.. Hold the fres.
RefrigeratorsIndex summary
TroubleshootingTo replace the water filter in your LG refrigerator, prepare a new filter compatible with your model. Turn the old filter counterclockwise to remove it, then insert the new filter and turn it clockwise to secure it. After replacing the filter, dispense approximately 2.5 gallons (9.5 liters) of water. Finally, press and hold the Water Filter button on the…
Refrigerators
TroubleshootingThe [Er CH] or [Er CL] error code may appear when your refrigerator detects insufficient cooling or an abnormal internal temperature. These codes indicate insufficient refrigerant, a refrigerant leak, a compressor or valve problem, or another system issue. Contact LG Customer Support for further assistance.
Refrigerators
TroubleshootingThese error codes appear when your refrigerator detects a problem with an internal component: Er CO, Er Od, Er Sd, Er CI, Er IF, Er CF, Er IU, Er dH, Er d1, Er d2, Er d, Er H1, Er H2, Er FS, Er rS, Er F1, Er F2, Er US, Er LS, Er E1, Er E2, Er r, Er dS, Er IS, Er Id, Er gS, or Er gF.
Refrigerators
TroubleshootingMost noises from your LG refrigerator are normal and happen as parts operate or temperatures change. However, unusual noises can occur if the refrigerator isn't level, frost builds up around a fan, or a component needs service. Identify the type of sound below to find the right solution.
Refrigerators
TroubleshootingMost noises from your LG refrigerator are normal and happen as parts operate or temperatures change.. However, unusual noises can occur if the refrigerator isn't level, frost builds up around a fan, or a component needs service.. Identify the type of sound below to find the right solution.
RefrigeratorsIndex summary
TroubleshootingThe freezer drain may be blocked by ice, frost, or debris. When this happens, defrost water cannot drain properly and may overflow into the refrigerator compartment. To resolve this, unplug your refrigerator and leave the doors open for at least 24 hours to allow the frost to melt completely.
Refrigerators
TroubleshootingYou can cut the power to the refrigerator's display when necessary.. This is recommended for when the display, WiFi, or camera needs to be reset.. To turn the display OFF, press the switch on the back of the top left hinge cover.. To turn the display ON, press the switch on the back of t.
RefrigeratorsIndex summary
TroubleshootingLG InstaView ThinQ TM is equipped with smart labels.. The smart label menu includes features that are useful for food management.. You can use the features to perfrom the following:. To set a timer.. Create a shopping list.. Set expiration dates for each refrigerator item.. You.
RefrigeratorsIndex summary
TroubleshootingIf your refrigerator ice or water tastes bad, it is due to one of three things: The water filter, the water line, or hard water in your area.. Following the troubleshooting steps below will allow you to fix the issue without the need for a visit by a technician.. Try This. Check the Wate.
RefrigeratorsIndex summary
TroubleshootingIf the bin is not inserted properly, ice will fall out of the bin as it is dumped by the icemaker.. Confirm that the ice bin is inserted properly.. Check around the bin for items that could be obstructing it from going in all the way.. On Bottom Mount and French Door units, the bin must.
RefrigeratorsIndex summary
TroubleshootingOfficial LG USA Help Library entry for “Ice Plus LG InstaView Refrigerator Audio Description”. Open the source article for complete, model-specific instructions and safety guidance.
RefrigeratorsIndex summary
TroubleshootingA small surface crack inside your refrigerator does not affect its cooling or freezing performance.. If your refrigerator maintains the set temperature, it is operating normally and you can continue using it.. Why Do Small Cracks Form Inside Your Refrigerator?. Physical Impact: Hitting t.
RefrigeratorsIndex summary
TroubleshootingIf the water or ice from your refrigerator tastes or smells unusual, first check whether your tap water has the same taste or odor. Then dispense about 10 L (2.6 gallons) of water from the refrigerator. Next, check whether the water filter needs to be replaced, and make sure all food in the refrigerator is sealed properly. Finally, make sure the ice bin is…
Refrigerators
TroubleshootingAn Er FF, E FF, or F error code appears on the refrigerator display when ice or frost buildup prevents the freezer fan motor from turning.. Unplug the unit and leave both doors fully open for at least 24 hours.. If the error code remains after defrosting, your refrigerator may need service.
RefrigeratorsIndex summary
TroubleshootingIf your LG refrigerator has no power or the circuit breaker trips, check these three items first.
Refrigerators
TroubleshootingIf your refrigerator is not cold enough, set the temperature between 1°C and 3°C (34°F and 37°F). Keep your refrigerator no more than 70% full to improve cold air circulation. Also, make sure the refrigerator doors are fully closed.
Refrigerators
TroubleshootingIf your LG refrigerator is not dispensing water, first, check whether the water supply valve under the sink is open. If the valve is open, the issue may be caused by a kinked water supply hose, a clogged water filter, or a frozen component inside the refrigerator compartment.
Refrigerators
TroubleshootingIf your LG refrigerator isn't making or dispensing ice, start by lowering the freezer temperature and making sure the ice maker is turned on. Keep in mind that a newly installed refrigerator can take up to two days to begin making ice. Also check that the water supply valve is fully open and replace the water filter if you have used it for more than six…
Refrigerators
TroubleshootingIf your LG refrigerator door does not close properly, first check whether food, containers, shelves, or drawers are blocking it.. If nothing is blocking the door, wipe any residue from the door gasket with a warm towel.. If part of the gasket has come loose, press it firmly back into the gr.
RefrigeratorsIndex summary
TroubleshootingThe shelves in your refrigerator are adjustable in order to meet your individual storage needs.. Your model may have glass or wire shelves.. Adjusting the shelves to fit different heights of items will make finding the exact item you want easier.. Doing so will reduce the amount of time.
RefrigeratorsIndex summary
TroubleshootingIt is important to determine the type of issue you are experiencing with the outside of your refrigerator to see if troubleshooting can resolve it.. Cabinet Warm. Cabinet Warm. If the sides of the cabinet are warm to the touch, this is normal.. As the unit runs, the heat generated fro.
RefrigeratorsIndex summary
OperationHow to remove shelves in these LG models: LFNS22520S, LFCS22520W, LFC22520S, LFC22520B. If you want to remove shelves, it will be not possible with current door opening angle, then follow next instruction.. Open both refrigerator doors fully until the natural door stopper position.. Firm.
RefrigeratorsIndex summary
TroubleshootingThe controls of the CustomChill Drawer will not function if not properly connected.. Troubleshooting this issue is easy and can be done without the help of technician.. Remove the baskets and drawer.. Pull the drawer open to full extension.. Remove the basket by lifting the basket fro.
RefrigeratorsIndex summary
RepairFermentation mode has ended, but the kimchi is not ripe.. Kimchi is not ripe.. Time required for kimchi to ripen depends on the salt concentration.. Not so salty kimchi does not take long to ripen, whereas salty kimchi takes long to ripen.. Even if fermentation mode has ended, the rip.
RefrigeratorsIndex summary
Repair1. Completely open the drawer to be disassembled.. 2. Slide the cover back and take out all the kimchi.. 3. Close the cover and gently lift the door rail and the front of the basket up and pull them forward.. How to assemble (in the reverse order of disassembly). 1. Grasp the entire d.
RefrigeratorsIndex summary
RepairDetaching the left/right shelf. 1. Gently lift the rear of the shelf up.. 2. Pull the shelf out.. Assembling the left/right shelf. 1. Gently tilt the front part of the shelf up.. 2. Guide the shelf hooks into a slot.. This guide was created for all models, so the images or conte.
RefrigeratorsIndex summary
RepairThe storage temperature of the refrigerator was set too high.. Too many additional ingredients were added – jeotgal (fermented seafood), onions, oyster and so on.. Kimchi was exposed to air.. 1. If the kimchi storage temperature is too high, kimchi can sour quickly.. 2. If you add t.
RefrigeratorsIndex summary
RepairStanding type of Kimchi refrigerators generate cold air and supply the cold air to each storage compartment based on their respective settings.. Each compartment setting can be configured differently so certain compartments are cooler or less cold than others.. Set the mode and temperature.
RefrigeratorsIndex summary
RepairThe kimchi fridge generates cold air and supplies it to each compartment, according to its settings.. Each compartment can be set to a different temperature, according to the type of food item stored, such as fruit & vegetables, meat, fish, rice, grains, etc.). Set the temperature according.
RefrigeratorsIndex summary
RepairI want to know how to use the AI customized storage mode to store store-bought kimchi.. AI customized storage mode is used to store and ferment kimchi in relation to the production date registered on the ThinQ app.. This mode is exclusive to specific models of Kimchi refrigerators.. Try.
RefrigeratorsIndex summary
RepairDid the kimchi in the kimchi refrigerator ferment too quickly and go sour?. The storage temperature of the Kimchi refrigerator was not right for the type of kimchi.. Instead of storage mode, fermentation mode was used.. Kimchi was prepared with too little salt.. The surface of the kim.
RefrigeratorsIndex summary
RepairDid you store kimchi in the kimchi refrigerator but it ripened too quickly?. Does your kimchi taste sour because it over fermented?. Causes and Symptoms. The storage temperature inside the Kimchi refrigerator was not suitable for the type of kimchi.. Instead of storage mode, fermentat.
RefrigeratorsIndex summary
RepairKimchi may taste different depending on your taste buds and how the kimchi was prepared (salt concentration, seasoning type, kimchi vegetable type, etc).. ➔ Kimchi refrigerators do not change the taste of kimchi.. It is just an appliance used to store kimchi for a longer time period than.
RefrigeratorsIndex summary
RepairIs the rubber seal (door gasket) in the refrigerator door loose unlike before?. Does the refrigerator door gasket not adhere well to the refrigerator?. Causes and Symptoms. The refrigerator is too full or the refrigerator shelves are assembled incorrectly.. The door gasket is stained.
RefrigeratorsIndex summary
RepairThe power cord is not properly plugged in the outlet.. The circuit breaker tripped all of sudden during use.. If the power cord is loosely plugged in, the electricity supply can be unreliable and food stored in the refrigerator may melt.. The appliance may not have power if there is a pr.
RefrigeratorsIndex summary
RepairThis usually occurs in the summer when it is hot and humid.. If the cooling performance is normal, then just gently wipe the condensation off.. If the door is not completely closed or if the door seal (rubber gasket) is not firmly attached, then hot air will enter inside and form condensation.
RefrigeratorsIndex summary
RepairStanding type of Kimchi refrigerators generate cold air and supply the cold air to each storage compartment based on their respective settings.. Each compartment setting can be configured differently so certain compartments are cooler or less cold than others.. Setting the mode and temperat.
RefrigeratorsIndex summary
RepairThis mode is used to tastily ferment kimchi by changing the storage temperature.. ➔ Low temp fermentation (from 37.4℉/3℃ to max 41℉/5℃). In the old days, kimchi was stored in earthenware crocks and buried underground from mid-winter to early spring.. Inspired by the traditional.
RefrigeratorsIndex summary
Repair1. When kimchi is exposed to air, Kahm yeast growth (seen as white spots) can occur.. 2. When less salty kimchi is stored at a high temperature, Kahm yeast could grow on the kimchi.. What are the white spots? (Kahm yeast). Kahm yeast is a kind of surface yeast that grow using oxygen.. .
RefrigeratorsIndex summary
RepairFungi forming on kimchi could pose health risks so it is important to identify the kind of fungus.. If there is blue, green or black growth on kimchi, the kimchi must be disposed of.. Also dispose the kimchi if there are white spots (Kahm yeast) across the entire batch or if there is mold g.
RefrigeratorsIndex summary
RepairIf you store water kimchi together with cabbage kimchi, water kimchi could freeze.. If kimchi is not submerged in kimchi juice, the kimchi could freeze.. If kimchi is not stored in a kimchi container, the kimchi could freeze.. Why kimchi gets frozen. ➔ If you store water kimchi toge.
RefrigeratorsIndex summary
RepairIt is recommended to keep heating appliances as far away as possible from your refrigerator/freezer.. If there are heating appliances, such as a gas stove, nearby, you may experience a decrease in cooling performance and higher electricity bills.. However, electrical appliances such as micr.
RefrigeratorsIndex summary
RepairIt is recommended that LG refrigerators are installed in well-ventilated and dust-free locations.. ➔ Install your fridge in a dry and shaded place where the ambient temperature is between 55°F and 110°F.. If the temperature of the installation location is too high or too low, functional.
RefrigeratorsIndex summary
OperationCan I use a product purchased in a country in other countries?. ■ Compatibility of products. Potential cause. ■ Standard voltage and frequency varies from country to country.. How to use. 1. Refrigerators sold in Korea are produced under a domestic industrial standard of 220V a.
RefrigeratorsIndex summary
TroubleshootingIf the ice bucket is not used for a long time, the ice can become stuck together and the bin can become hard to remove.. This is normally a cause of ice buildup overtime and can normally be resolved with maintenance.. Try This. Gently Tap the Ice Bin. Tap the ice bin gently with the h.
RefrigeratorsIndex summary
TroubleshootingFrost buildup inside the refrigerator occurs when warm, humid air from outside of the refrigerator combines with the cold, dry air on the inside.
Refrigerators
TroubleshootingIf the unit is too cold, ensure that the temperature for BOTH the refrigerator and freezer compartments are set properly.. Most models will default to 0° for the freezer and 37° for the refrigerator.. For information about frost issues on the entire product, visit our Frost Buildup - Enti.
RefrigeratorsIndex summary
RepairThe fan motor operates in the mechanical compartment below the rear of the refrigerator to disperse heat when the cooling motor (compressor) is in operation.. During this time, outside air will be drawn into the mechanical compartment.. If the refrigerator has been used for a long period in.
RefrigeratorsIndex summary
RepairEnsure there is a minimum of a 4in/10cm gap around the refrigerator.. ➔ If the distance from the refrigerator’s surroundings is too narrow, the heat generated by the cooling motor in the rear cannot be dispersed effectively, which can decrease the cooling performance and lead to higher ele.
RefrigeratorsIndex summary
RepairCrisper drawers feature a different humidity level from the rest of the refrigerator designed to prolong freshness of produce, optimizing the freshness in fruits and vegetables.. These drawers can be removed for cleaning and easily reinstalled.. 1 To remove the Glide'N'Serve, pull out the d.
RefrigeratorsIndex summary
OperationWhether you need your Refrigerators model or serial number for product registration, to locate a manual or for troubleshooting, knowing where to find it can save time and frustration.. The location of your Refrigerators model and serial number may vary by model, but the guide below will help y.
RefrigeratorsIndex summary
InstallationIf your LG refrigerator door will not close or open properly, it may be due to the doors being mis-aligned or an item blocking the doors.. Follow the troubleshooting steps below to resolve the issue.. Try This. Ensure the doors are aligned and closing tightly.. You may not be able to.
RefrigeratorsIndex summary
TroubleshootingOfficial LG USA Help Library entry for “LG Refrigerator - How to Manually Defrost”. Open the source article for complete, model-specific instructions and safety guidance.
RefrigeratorsIndex summary
RepairRemoving, disassembling and assembling shelves in your LG refrigerator is easy to do by following the steps below.. (If the door is not fully open, the shelves will get caught in the door and cannot be disassembled.). 2. Slightly lift the back of the shelf up and pull it forward.. 3. If.
RefrigeratorsIndex summary
RepairThe fan motor operates in the mechanical compartment down in the rear of the refrigerator to disperse heat when the cooling motor(compressor) is in operation.. During this time, outside air will be drawn into the mechanical compartment.. If the refrigerator has been used for a long period i.
RefrigeratorsIndex summary
Repair1. After removing the food from the shelf, hold the shelf and lift up the front.. 2. Lift the shelf slightly so that the shelf hook does not get caught on the groove, and then hold it with both hands and pull it forward.. Disassembling the shelf. 1. Lift the front of the shelf slightly a.
RefrigeratorsIndex summary
RepairThe following describes how to fix a loose door gasket on a built-in refrigerator.. What is a door gasket?. A door gasket is designed and fitted to cover a gap between the refrigerator and surrounding furniture when installing the built-in refrigerator.. Door gaskets are attached and fix.
RefrigeratorsIndex summary
TroubleshootingNote. It is recommended that you change the air filter approximately every six months.. Try This. How to replace the air filter. 1Turn the cover of the air filter counterclockwise to remove it.. 2Remove the filter from the inside of the cover by pressing the side of the filter in a.
RefrigeratorsIndex summary
InstallationIf a refrigerator is moved while lying down, the cooling motor (compressor) may detach or the gas pipe may break due to vibration, which can cause a malfunction.. The cooling motor (compressor) contains oil and if the refrigerator is tilted during transport, the oil may flow in the wrong direc.
RefrigeratorsIndex summary
TroubleshootingWater leaking inside the refrigerator may be caused by an open container, the ice maker or could be coming from the water filter.. Try This. ➜Check the water filter. Interior leaks can come from the water filter due to a non-LG filter being used, a filter not installed correctly, or a.
RefrigeratorsIndex summary
RepairIf your LG refrigerator doors are not closing properly it is likely due to one of these common reasons:. The refrigerator shelves are assembled incorrectly.. There is a foreign substance on the door gasket.. The door gasket fell off.. Try this. Is there so much food in the refriger.
RefrigeratorsIndex summary
RepairThe edge of the refrigerator door gasket look like it is torn or damaged. ➔ The gasket it not, in fact, torn nor damaged.. This is the joining of two different door gaskets.. Causes and Symptoms. The door gasket is torn.. The door gasket is damaged.. Here are the reasons why d.
RefrigeratorsIndex summary
Repair➔ Under [My Collection], you can change the colors of each of the four panels of your MoodUP refrigerator.. From the refrigerator image at the top of the screen, choose the panel of which you would like to change the color.. Then select a color registered on [Objet Collection] and [My Sel.
RefrigeratorsIndex summary
TroubleshootingAn additional bin is located in the freezer’s upper drawer on some LMX & LFX models. When the ice bin in the door is full ice production stops. Remove the in-door ice bin and move the ice into the additional ice bin and ice production will resume.
Refrigerators
RepairInsulation is applied to the inner wall of the refrigerator in order to preserve cold air.. Therefore, insulation (foam) is injected in the manufacturing process.. At times the insulation can be seen on the back of the refrigerator, but since insulation (foam) is absolutely irrelevant to th.
RefrigeratorsIndex summary
OperationYour LG refrigerator has an array of touch panel control buttons to ensure optimum performance and customization.. Try This. Press the Freezer button repeatedly to lower the temperature one degree at a time.. It will cycle around to the highest setting once the lower temperature is reached.
RefrigeratorsIndex summary
TroubleshootingOfficial LG USA Help Library entry for “LG Refrigerator - Too Cold_ SBS FRD REF”. Open the source article for complete, model-specific instructions and safety guidance.
RefrigeratorsIndex summary
RepairIf the control panel on your LG refrigerator is unresponsive, this can be an indicator that the control lock is active, there is inadequate power, or there is a malfunction with the unit.. Try This. To unlock the control panel, press and hold the Lock button for 3 seconds.. Test the cont.
RefrigeratorsIndex summary
TroubleshootingIf your LG refrigerator is leaking water, we have several troubleshooting steps that can help you resolve the issue without a technician.. Leaking From the Back, Bottom or Front. Refrigerator leaks from the back, bottom, or front may be due to a water line that is either not connected prope.
RefrigeratorsIndex summary
RepairIf your fridge door is not closing properly, look for one of the following causes:. The refrigerator is overloaded with food or the shelves are assembled incorrectly.. There is a foreign substance on the door gasket.. The door gasket is damaged.. The door gasket keeps the refrigerator.
RefrigeratorsIndex summary
RepairWhen you buy a new product, a rubber odor may be emitted in the beginning.. Vibration-proof rubber is attached to reduce the noise from the cooling motor (compressor), and there may be rubber odor cause by the heat from the cooling motor when it is running.. Rest assured, as the odor from a.
RefrigeratorsIndex summary
RepairIf an [ER(E) CF] appears on the LED lamp display, it is a mechanical compartment fan motor defect error code that requires a product inspection.. ➔ A CF error appears on the display if the fan motor which disperses heat from the mechanical compartment cooling motor [compressor] at the back o.
RefrigeratorsIndex summary
RepairIf the LED lamp blinks or an [ER(E) CO] appears on the display, it is a communication error code that requires a product inspection.. This inspection code appearing on the product may be caused by a temporary error as a result of an unstable power supply, or other electrical factors.. E CO.
RefrigeratorsIndex summary
RepairIf an ER(E) FF/rF appears on the LED lamp display window, it is an error code for an abnormality in the freezer/refrigerator compartment fan motor and product inspection is necessary.. ➔ This error occurs when the freezer fan motor does not operate normally.. Unplug the power cord of the.
RefrigeratorsIndex summary
RepairAn [F(r) dH] appearing on the LED lamp display is a defrosting (frost removal) failure error code that requires a product inspection.. F dH or r dH (defrosting-related) error. It is a freezer defrosting or refrigerator defrosting failure caused by ice accumulation, blocked drainage hole, te.
RefrigeratorsIndex summary
RepairDrawers and movable baskets look to be drooping.. The lid of a drawer seems to have a gap.. If heavy items or foods are stored on the drawer and the drawer lid, the drawer may look to be drooping or have a wide gap.. If one side of the movable basket is not hung on the rail securely, it.
RefrigeratorsIndex summary
TroubleshootingIf water or ice do not dispense from your LG fridge, it may be related to operational issues that can be easily resolved without the need for a technician.
Refrigerators
RepairSince light reflects differently depending on the light source at the installation location, products of the same color may look different.. Different floorings reflect light differently so the combined effect of the lighting position and ambient light may result in the color looking different.
RefrigeratorsIndex summary
RepairFridge drawer, freezer drawer or crisper drawer is not closing properly. If a foreign object (food) is caught in between the drawers, it may be hard to open or close a drawer.. This can happen if drawers are not aligned well with the rails.. If the protective film is not removed after pu.
RefrigeratorsIndex summary
RepairWhen moisture in the air meets the air inside the refrigerator, it may form frost or icicles on the wall of the refrigerator or the surface of food.. This is a natural phenomenon caused by the proper functioning of the refrigerator and not a malfunction.. To remove the frost, wipe it off wi.
RefrigeratorsIndex summary
RepairIf drainage of the freezer compartment is blocked by ice or foreign objects so that the water from melted ice (frost) cannot run into the drain tray, it will run back and freeze in the bottom of the freezer compartment.. Try this. 1. If you have a spare refrigerator, move your food into it.
RefrigeratorsIndex summary
TroubleshootingMany ice maker noises are due to normal operation of the unit.. However, if the noise becomes louder than normal, follow these simple steps to determine the root cause of the problem.. Note :. If the noise stops when the doors are open, but then returns as they are closed, this is likely.
RefrigeratorsIndex summary
RepairThe lamp in the refrigerator is located inside the refrigerator.. If there is a lot of food inside the refrigerator, the lamp may be hidden so that the refrigerator seems dark.. Also, if the light bulb has reached the end of its life, it may not light.. Causes and Symptoms. Food hides.
RefrigeratorsIndex summary
RepairLeaks originating from the ice maker compartment can often be easily diagnosed and resolved without the need for a technician.. Try This. Check if the Icemaker is Turned On or Off. If it is off, air from the freezer compartment is not directed to the icemaker compartment.. This will l.
RefrigeratorsIndex summary
RepairIf a container placed in the refrigerator is slightly open, food may have leaked from the container.. If you put hot food in the refrigerator right away, it may encounter the cold air in the refrigerator and generate condensed water.. Water may form if the refrigerator door is not fully shu.
RefrigeratorsIndex summary
RepairIf you have moved or cleaned your new refrigerator, you may hear a noise coming from the cooling motor (compressor) and the fan motor revolving fast when you plug in and turn on the power.. In addition, if the floor of the installation site is not level and the refrigerator is able to sway, a.
RefrigeratorsIndex summary
RepairIf the function was used to dispense crushed ice, then changed to dispense ice cubes, any remaining crushed ice may be dispensed.. If the function was used to dispense ice cubes, then changed to dispense ice cubes, any remaining ice cubes may be dispensed.. You may have selected incorrectly.
RefrigeratorsIndex summary
RepairAre the doors of your refrigerator not parallel to each other and uneven in height?. If the refrigerator is installed on a floor that is not hard and flat, the doors of the refrigerator may differ in height.. Try This. Are the heights of the doors of the refrigerator different?. ➔ L.
RefrigeratorsIndex summary
TroubleshootingIf water or ice continuously dispense, the dispenser lever or switch may be stuck in the "pushed in" position.. This is generally caused by residue build-up on the dispenser.. Press and hold the *Lock button for 3 seconds.. This will prevent the dispenser from operating when the lever is.
RefrigeratorsIndex summary
RepairIs the icemaker switched off?. ➔ Cause. Ice will not be made if the icemaker is switched off.. Switch ON the icemaker so it operates.. If the ‘Lock’ feature is activated, press and hold the ‘Lock’ button for 3 seconds to unlock.. Once the control panel is unlocked, the Ic.
RefrigeratorsIndex summary
RepairOfficial LG USA Help Library entry for “LG Refrigerator - Understanding Common Noises From an LG Refrigerator”. Open the source article for complete, model-specific instructions and safety guidance.
RefrigeratorsIndex summary
RepairDo white substances settle out when you freeze or boil water purified by the refrigerator water purifier?. The water purifier in the LG Electronics refrigerators uses a UF (Ultra Filtration) filter.. Purifying water in this way filters out bacteria and harmful substances, while leaving mine.
RefrigeratorsIndex summary
RepairThere is a heating wire (defrost heater) installed around the front perimeter of the refrigerator and the partition between the freezer and the refrigerator compartment to prevent condensation from forming.. It is embedded in the area marked in red in the picture below, which is in contact wit.
RefrigeratorsIndex summary
RepairIn the refrigerator, insulation is inserted between the inner case and the outer case in order to increase insulation efficiency.. The insulation and the inner case are attached to each other in the expansion process and it may cause a small dent.. Depending on the angle of light, the dent.
RefrigeratorsIndex summary
TroubleshootingIf you notice white particles floating in your beverage as your ice begins to melt, this may be caused by calcium carbonate.. Calcium carbonate is a natural mineral present in many sources of water but not usually visible in tap water, since it normally dissolves.. How it Works. Show Script
RefrigeratorsIndex summary
RepairThe location of round paper on the back of the refrigerator is where insulation (foam) is injected during the manufacturing process.. ➔ The injection hole could have been created at the bottom of the refrigerator, but if so, it would have been far from the top so the insulation would not be.
RefrigeratorsIndex summary
RepairIf you see fruit-fly-like bugs in your LG fridge, be careful when opening and closing the refrigerator door, as bugs may be attracted by the food smell from the refrigerator or the light in the refrigerator.. It is recommended that you keep the area around the sink or waste bin clean to keep i.
RefrigeratorsIndex summary
RepairNewly purchased products may have a particular plastic odor.. ➔ The smell of a new product will automatically disappear over time, so please do not worry.. Refrigerators are boxed and stored at the time of manufacture.. Odors caused from manufacturing are trapped inside the packaging a.
RefrigeratorsIndex summary
RepairOfficial LG USA Help Library entry for “LG Refrigerator - Why Does My Refrigerator Still Smell Even After I Cleaned It?”. Open the source article for complete, model-specific instructions and safety guidance.
RefrigeratorsIndex summary
RepairIf the door is closed or no button operation is performed, the display light will automatically turn off after about 20 seconds to save energy.. Depending on the specifications of some LED models, some products may turn off all display lights but leave the [Lock/Unlock] indicator light on.. .
RefrigeratorsIndex summary
RepairSince light reflects differently depending on the light source at the installation location, products with the same color may look different.. Depending on the floor material, light may reflect different colors due to lighting positions or ambient light.. Try This. Even if the product co.
RefrigeratorsIndex summary
RepairIs the area near the refrigerator door hot?. Does it feel hot when you touch the front or side of the refrigerator?. The area where the refrigerator doors meet is vulnerable to condensation because the cold air inside the refrigerator often comes into contact with the warmer outside air.. ..
RefrigeratorsIndex summary
RepairThis is applicable to the drawers in the refrigeration compartment, the freezing compartment, and the fresh vegetable compartment.. If a foreign object (food) is caught in between the drawers, it may be difficult to open or close a drawer.. This can happen if the drawers are not aligned cor.
RefrigeratorsIndex summary
RepairIf the door alarm on your refrigerator keeps sounding, this can indicate items are blocking the door sealing properly, the door gasket needs to be cleaned or replaced, or the unit isn’t properly leveled.. Try This. Deactivate the Door Alarm. The door alarm can be disabled on many LG re.
RefrigeratorsIndex summary
TroubleshootingIf your LG refrigerator is leaking from the water filter, around the water filter, or if you see water in the bottom of the refrigerator, we have some troubleshooting steps to resolve the issue.. A leaking water filter can often be repaired quickly, without a technician visit.. Note. Not.
RefrigeratorsIndex summary
RepairThe display (panel) light automatically turns off after about 20 seconds of inactivity to save energy.. Inactivity refers to doors being closed and no buttons being pressed.. Depending on the specifications of some LED models, some products may turn off all display lights but leave the [Loc.
RefrigeratorsIndex summary
RepairThere is a heating wire (defrost heater) installed around the front perimeter of the refrigerator and the partition between the freezer and the refrigerator compartment to prevent condensation from forming.. It is embedded in the area marked in red in the picture below, which is in contact wit.
RefrigeratorsIndex summary
RepairRefrigerators have an insulator between the inside and the outside walls of the case to enhance their efficiency.. In the course of expansion, the insulator and the inner case may adhere to each other and create a slight bend.. This bending may look different according to the angle of light.
RefrigeratorsIndex summary
RepairIf the water from your dispenser is not cold, this can be a result of water being dispensed frequently, the fridge temperature settings, or how frequently the doors are opened and closed.. Try This. The unit has a water reservoir that holds 1-2 cups of water.. When cold water is dispense.
RefrigeratorsIndex summary
RepairThere is no radical change in temperature inside the refrigerator thanks to effective insulation.. If, however, the cold inner wall is impacted, a crack may result.. Cracks made on the inner wall of the refrigerator can also be caused by changes in temperature.. Try this. Fine cracks.
RefrigeratorsIndex summary
RepairIn order to smooth operation and reduce friction and noise, a little oil (grease) is added to the door gasket attached to the refrigerator door and to parts within the sections that house mechanical components.. At that time, oil may have stained the edge of the refrigerator that contacts the.
RefrigeratorsIndex summary
RepairWhen the cooling motor (compressor) in the mechanical compartment at the back of the refrigerator operates, a lot of heat is generated.. ➔ The fan motor operates to cool it down.. When the cooling motor (compressor) cools down, warm air comes out.. Warm air comes out of the sides and t.
RefrigeratorsIndex summary
RepairWhen ice is dispensed from the dispenser of the water purifier refrigerator, some residue ice may remain at the ice outlet.. As the residue ice melts, water or ice will drip into the water tray.. In addition, after getting water from the dispenser, a drop or two of water may drip.. This.
RefrigeratorsIndex summary
RepairThe white steam/fog/mist that appears when you open the refrigerator door is a perfectly normal phenomenon.. Due to the high temperature/humidity, hot air in the fridge’s surrounding environment meets the cold air inside the refrigerator, which causes a temperature difference resulting in wa.
RefrigeratorsIndex summary
RepairOfficial LG USA Help Library entry for “LG Refrigerator - Why Isn't My Freezer Cooling Properly?”. Open the source article for complete, model-specific instructions and safety guidance.
RefrigeratorsIndex summary
TroubleshootingLG makes it easy to diagnose problems with your refrigerator, should you run into any issues. If an issue occurs, the refrigerator is programmed to communicate diagnostic messages, displayed as codes, that can assist you, or a technician, in getting the unit back to optimum performance.
Refrigerators
TroubleshootingIf the door handle(s) become loose on your LG refrigerator, this can indicate the handles were not installed properly. Loose handles can be easily resolved by properly realigning the handle(s) and tightening the screws.
Refrigerators
TroubleshootingLG refrigerators come with the recommended temperature set by default at 37°F for the refrigerator and 0°F for the freezer. To adjust your refrigerator settings, follow the steps below.
Refrigerators
TroubleshootingLG refrigerators come with the recommended temperature set by default at 37°F for the refrigerator and 0°F for the freezer.. To adjust your refrigerator settings, follow the steps below.. Is the control panel inside or outside the refrigerator?. Is the control panel inside or outside t.
RefrigeratorsIndex summary
TroubleshootingA water line connection is required between the refrigerator and the home's water supply in order to use the ice maker and water dispenser.
RefrigeratorsIndex summary
OperationIf your LG refrigerator displays O F F in the control panel display, this is a sign that the unit is in DEMO MODE or DISPLAY MODE.. This feature disables all cooling in the refrigerator and freezer sections to conserve energy while on display in a retail store.. Note. If any other codes.
RefrigeratorsIndex summary
InstallationProper leveling of the refrigerator and the individual doors ensure efficient operation of the unit.. A leveled refrigerator prevents air leakage, which may cause frost buildup around the ice maker and freezer fans.. Tips for proper leveling:. There are four wheels on the unit.. The t.
RefrigeratorsIndex summary
Product UsageThe shelves and bins in your LG Refrigerator are designed to prevent spills from leaking downward and causing a mess in other areas of your refrigerator. They can be easily removed for cleaning and reinstalled without hassle.
RefrigeratorsIndex summary
OperationIf your entrance door is too narrow for the refrigerator to pass through, the refrigerator doors can be removed and reinstalled.. Note. Do not hold the handle when removing or replacing the doors.. As this may cause the handle to come off.. Be sure not to lose or misplace any screws a.
RefrigeratorsIndex summary
TroubleshootingWhen the unit dispenses crushed ice when set to cube, follow the checklist below for possible resolutions.
Refrigerators
TroubleshootingSlow water dispensing is usually the result of low water pressure from the main water supply, or a disruption of the water supply flow.. Show Script. Slow dispensing water and low ice production?. Check your water pressure.. A Cold water supply with water pressure between 138 kPa and.
RefrigeratorsIndex summary
TroubleshootingIf your refrigerator ice or water tastes bad, it is due to one of three things: The water filter, the water line, or hard water in your area.. Following the troubleshooting steps below will allow you to fix the issue without the need for a visit by a technician.. Try This. Check the Wate.
RefrigeratorsIndex summary
TroubleshootingIt is normal for the temperature display to read 5°F – 10°F cooler than the actual temperature inside of the refrigerator or freezer compartments. To help better maintain the desired temperature, ensure the doors are closed properly, the compartments are not overloaded, and the air vents are not being blocked.
Refrigerators
TroubleshootingIf your LG refrigerator is no longer making ice, it may be due to water supply problems, the ice maker is off, or because the freezer temperature is not cold enough. Follow the troubleshooting steps below to resolve the issue.
Refrigerators
TroubleshootingWater overfilling the ice tray is usually the result of high water pressure in the home.. However, depending on the type of ice maker that your refrigerator has, troubleshooting can be performed to help correct this issue.. Show Script. Today we're going to talk about your ice tray overf.
RefrigeratorsIndex summary
TroubleshootingIf your refrigerator is leaking from the dispenser, it could be due to air in the water lines, melting ice in the ice bin, or the dispenser lever being stuck.. Try This. ➜Flush the water line. If water consistently drips from the dispenser, try flushing out air in the water line.. D.
RefrigeratorsIndex summary
TroubleshootingIf the control panel on your LG refrigerator is flickering or not working properly, it may be caused by a temporary power fluctuation or a hardware issue. Unplug the refrigerator, wait 5 minutes, and plug it back in to reset the system. If the issue persists, please contact LG Customer Support for assistance.
Refrigerators
TroubleshootingIt's best to change your air filter approximately every six months and/or when your CHANGE FILTER light comes on your LED control panel.. Follow these step-by-step instructions on how to change your air filter.. Start by first locating your Fresh Air Filter.. You'll find it centered at t.
RefrigeratorsIndex summary
TroubleshootingIf a lot of cold air from inside the refrigerator is lost, the motor may continue to operate to maintain the set temperature.. Also, if the temperature is set to [Medium] or higher, the operating time may increase and the motor may continue to operate.. Try this. Was your refrigerator re.
RefrigeratorsIndex summary
TroubleshootingIf the refrigerator alarm keeps beeping even after you close the door, it usually means something is blocking the door, the door seal is loose, or there is an issue with the door sensor. First, check if any food items or shelves are preventing the door from closing, and make sure the door seal (gasket) is sealing properly. If the door is fully closed but the…
Refrigerators
OperationOfficial LG USA Help Library entry for “LG Refrigerator- Bluetooth Speaker(Optional)_ FRD”. Open the source article for complete, model-specific instructions and safety guidance.
RefrigeratorsIndex summary
RepairWhen the refrigerator door is open and closed, the cold air in the refrigerator meets warm air from outside.. At that time, condensation can be generated due to the differences in air temperatures.. If this moisture is not dried, mold can form.. The door gasket can be stained with dust a.
RefrigeratorsIndex summary
RepairThe refrigerator is one of the most used appliances in every kitchen. Cleaning your refrigerator regularly will help reduce odors.
Refrigerators
RepairThe refrigerator is one of the most used appliances in every kitchen.. Cleaning your refrigerator regularly will help reduce odors.. 1. Remove all food items. Ensure all food items are removed from the fridge or the section of the unit you intend to clean.. This will prevent spill and.
RefrigeratorsIndex summary
RepairUsing the LG ThinQ application, you can remotely control LG products from your smart phone any time anywhere.. A limitless number of products can be registered per account by signing in with LG ThinQ.. Products released since 2017 can be connected to 5G Wi-Fi.. In addition to OS versions.
RefrigeratorsIndex summary
TroubleshootingMoisture buildup on the exterior of the unit can be caused by the door not being closed properly, dirty or worn door gaskets, or high temperature or humidity levels from the installation environment.
Refrigerators
TroubleshootingNoise from the ice maker in your LG refrigerator is usually normal. You may hear sounds when ice drops into the ice bin or when water is supplied to make ice. If the sound of ice dropping at night (such as a thud or rattling) is bothersome, use the [Night Quiet Mode] feature in the LG ThinQ app to prevent ice from dropping during selected hours.
Refrigerators
TroubleshootingRefrigerators have this uncanny habit of being just about as noisy as the human body experiencing digestion issues and bones cracking.. Most of the noises listed below are considered casualties of normal daily operation.. Cause and Symptoms. Hissing noise from evaporator coil frost build.
RefrigeratorsIndex summary
TroubleshootingThe refrigerator keeps making noises.. Placing objects on top of the refrigerator can cause vibration.. Noise risks becoming louder if refrigerator is in contact with other products.. Try this. Allow enough space between the refrigerator and other units to prevent amplification from v.
RefrigeratorsIndex summary
InstallationTo verify if your refrigerator door qualifies for Courtesy Cosmetic Coverage we need to check a few steps.. Is the refrigerator more than 7 days old (from the date of delivery)?. Yes No. Unfortunately, due to the amount of time that has passed your unit does not qualify for Courtesy Cosm.
RefrigeratorsIndex summary
TroubleshootingPower issues with your refrigerator can sometimes easily be resolved by simply troubleshooting steps.. A few things to check or perform are:. Unplug your refrigerator and check the power cord for any visible damage.. Then, plug the refrigerator back in, making sure the power cord is inse.
RefrigeratorsIndex summary
TroubleshootingIt is important to determine the type of issue you are experiencing with the outside of your refrigerator to see if troubleshooting can resolve it.. Cabinet Warm. If the sides of the cabinet are warm to the touch, this is normal.. As the unit runs, the heat generated from the compressor.
RefrigeratorsIndex summary
TroubleshootingWhen the refrigerator door is left open, an alarm beeps to prevent the internal temperature from rising. If the alarm continues even after you close the door, check the following.
Refrigerators
TroubleshootingVegetables or fruits may freeze in the crisper drawer if the refrigerator temperature is set too low (1–2°C / 34–36°F) or the crisper air vent is open. To resolve this, set the refrigerator temperature to 3°C (37°F) or higher and close the crisper air vent.
Refrigerators
TroubleshootingFollow the steps below to check whether your refrigerator is cooling properly.
Refrigerators
TroubleshootingFollow the steps below to check whether your refrigerator is cooling properly.
Refrigerators
TroubleshootingIf water or ice continuously dispense, the dispenser lever or switch may be stuck in the "pushed in" position.. This is generally caused by residue build-up on the dispenser.. Press and hold the *Lock button for 3 seconds.. This will prevent the dispenser from operating when the lever is.
RefrigeratorsIndex summary
TroubleshootingMost of the time, noises are muffled during the day by activity in the home, but heard at night when it is more quiet.. Certain types of installations can make these sounds louder than others.. If your refrigerator is not leveled, it will vibrate during different operations.. To prevent.
RefrigeratorsIndex summary
TroubleshootingMost of the time, noises are muffled during the day by activity in the home, but heard at night when it is more quiet.. Certain types of installations can make these sounds louder than others.. If your refrigerator is not leveled, it will vibrate during different operations.. To prevent.
RefrigeratorsIndex summary
TroubleshootingIf the water from your dispenser is not cold, this can be a result of water being dispensed frequently, the fridge temperature settings, or how frequently the doors are opened and closed.. Try This. The unit has a water reservoir that holds 1-2 cups of water.. When cold water is dispense.
RefrigeratorsIndex summary
TroubleshootingLG units have water reservoirs that vary in capacity according to the style of refrigerator.. For some recent models, the tank capacity is 350cc (11.83 fl oz).. For older models, the capacity is 220cc unless the model is an LSC (side-by-side) model which is 500cc.. Important tips:. On.
RefrigeratorsIndex summary
TroubleshootingIf the buttons on the control panel of your LG top freezer refrigerator are not working, the control panel may be locked. Press and hold the [Lock/Unlock] button on the control panel for 3 seconds until the Lock icon changes to unlocked. Then, try using the buttons again.
Refrigerators
TroubleshootingIf the interior light does not turn on or appears to be missing when you open the refrigerator door, try the troubleshooting steps below before contacting LG Customer Support.
Refrigerators
TroubleshootingIf the light does not turn on when you open the refrigerator door, or if the refrigerator appears to have no light, try the following checks before contacting LG Customer Support.
Refrigerators
TroubleshootingAfter a time of inactivity, you may notice that it is harder to open the doors to your refrigerator.. This is because when the doors are opened, warm air enters the refrigerator.. As the warm air cools, it can create a vacuum.. If the door is hard to open, wait a few minutes to allow the.
RefrigeratorsIndex summary
TroubleshootingIf the display on your LG refrigerator flickers or does not work properly, it is usually caused by a temporary power issue or a problem with the display component. Unplug the power cord, wait about 5 minutes, and then plug it back in to reset the system. If the issue continues, the display may require service. Contact LG Customer Support for assistance.
Refrigerators
RepairI tried to setup the sound bar with the [Google Home] app, but it did not seem to finish properly.. Wi-Fi connection is failed during the initial setup of sound bar.. Try this. 1. Terminate the [Google Home] app.. 2. After removing the power cord of the product, wait for 10 seconds an.
SoundbarsIndex summary
RepairI want to change the language for the voice from the sound bar.. Try This. How to change the voice language for the sound bar. ➔ Switch the smartphone language to a desired language in your Google Assistant.. Access the menu in the order of Smartphone setting → General or System.
SoundbarsIndex summary
RepairDo you want to connect the sound bar and TV by using the ARC function to enjoy deeper and richer sounds from TV?. The ARC function is used to send the voice signal from TV to the HDMI output(TV eARC/ARC) port of the sound bar through the HDMI cable.. Once you connect the sound bar and TV by.
SoundbarsIndex summary
RepairTo prevent unintended Bluetooth devices pairing to your sound bar, enable Bluetooth Lock.. The sound bar remote will be required to complete this function.. 2 Once in Bluetooth mode, press and hold the button for 3 seconds.. Bluetooth lock ONLY prevents connections while the unit is in a.
SoundbarsIndex summary
TroubleshootingThe method for turning on/off the Auto Power feature of the soundbar may vary by model.. The remote controls and buttons shown in this guide may differ from those of yours.. Please refer to your product’s user manual for detailed information.. Using the Auto Power feature. The Auto.
SoundbarsIndex summary
RepairMaking an optical cable connection to watch TV.. 1. Using the optical digital cable, connect the optical digital voice input port on the back of the main body for the sound bar to the optical digital out port (OPTICAL OUT) of TV.. 4. Once TV and the sound bar are successfully connected, the.
SoundbarsIndex summary
InstallationThe SP7R includes Meridian's Horizon up-mixing technology with multi-dimensional sound quality across the sound bar and speaker kit in a 7.1 channel.. To complete setup the sound bar should first be connected to the TV. Follow the steps below complete setup and to connect the wireless subwoofe.
SoundbarsIndex summary
RepairHereby notice is intended at informing customers that “vTuner Internet Radio Service” will no longer be available on any of LG Smart TVs. Albeit a free service, both parties mutually agreed to terminate this business partnership.. Discontinuation of service is expected to take place on Oct.
SoundbarsIndex summary
OperationOfficial LG USA Help Library entry for “Features And Functions Of Your LG Microwave Oven”. Open the source article for complete, model-specific instructions and safety guidance.
Studio ProductsIndex summary
OperationOfficial LG USA Help Library entry for “How To Reset Your LG Microwave Oven”. Open the source article for complete, model-specific instructions and safety guidance.
Studio ProductsIndex summary
OperationYou can select whether to enable or disable auto-sync and select options for how to interact with mobile hotspots.. Tap the Mobile data switch to enable mobile data.. Checkmark Limit mobile data usage which allows you to set a limit for mobile data usage on the device.. Once the limit is.
TabletsIndex summary
OperationWe are pleased to announce the software upgrade version VS810PU9 is now available for the LG VS810PP.. View the current software under Software version.. Fully charge the battery.. Save any important data before updating the software on your device.. Any data not saved to a PC may be.
TabletsIndex summary
RepairTo play a video with subtitles from an external device, the video and subtitle files must have the same name and be in the same folder.. If you cannot play the video even though you saved them with the same name in the same folder, you may need to check if the file type is supported for playback.
TVsIndex summary
TroubleshootingModels that support wireless connection with mobile phones: PG65K, PA75K, PF85K, PF87K, PA1000, PW700 (WebOS-enabled models)
TVs
TroubleshootingModels that support wireless connection with mobile phones: PG65K, PA75K, PF85K, PF87K, PA1000, PW700 (WebOS-enabled models)
TVs
TroubleshootingPlay a video file on your PC.. Try playing the file with a player on your PC and make sure the file is not corrupted.. Check the supported resolution, video/audio codec, and frame size.. ※ Depending on the TV model, the supported specifications may differ. ※ Please consult the user m.
TVsIndex summary
TroubleshootingPlay a video file on your PC.. Try playing the file with a player on your PC and make sure the file is not corrupted.. Check the supported resolution, video/audio codec, and frame size.. ※ Depending on the TV model, the supported specifications may differ. ※ Please consult the user m.
TVsIndex summary
TroubleshootingAll the audio devices you paired before via Bluetooth are remembered in the [List of Registered Devices]. You can simply select a device from the list that you wish to connect.
TVs
TroubleshootingYou need to check if the volume is muted and if the sound output device is set to an external TV or monitor.
TVs
TroubleshootingIf apps on your LG Monitor freeze or won’t open, the issue is often related to unstable network connection. Check the cable connections between the Monitor and your router, then check the network status in the Monitor’s [Settings] menu. Try connecting to a different network (e.g., mobile hotspot) to see if the issue persists. If the issue occurs only in a…
TVs
TroubleshootingPress the Home button on the remote controller. Using the directional keys on the remote control, select My Media menu. Select Every File in My Media menu. In the Every File menu, select a photo and view it.
TVs
TroubleshootingAre Set-Top Box Error Messages Appearing on Your Screen?
TVs
RepairIf the TV volume is low even after you turned it up, please check the volume on the set-top box.. If the volume is turned up and the audio is still low, you can run a sound test to determine whether the TV sound output is abnormal.. If the voice in the sound test sounds normal, it may be a.
TVsIndex summary
RepairWhen installed to models other than those specified below, a Gallery Stand may not fit right or present some problems, and the installed height may deviate from the figures in the table below, even when it fits.. Models released in 2019. Move left or right to check the contents.. Models.
TVsIndex summary
TroubleshootingDo you want to enjoy various content by connecting a set-top box to your TV?. A set-top box is an external device that allows you to enjoy various content such as broadcasts, movies, shopping, and games on your TV by providing IPTV (Internet Protocol Television) services through the internet.
TVsIndex summary
RepairDo you want to connect a soundbar to your set-top box via an HDMI cable for a richer sound?. You can connect a soundbar to your TV to enjoy a more profound and richer sound.. Make sure your soundbar has an HDMI In/Out ports (TV-ARC) before connecting it to your TV.. Try this. Are you.
TVsIndex summary
RepairDo you want to connect a soundbar to your set-top box via an HDMI cable for a richer sound?. You can connect a soundbar to your TV to enjoy a more profound and richer sound.. Make sure your soundbar has an HDMI In/Out ports (TV-ARC) before connecting it to your TV.. Try this. Are you.
TVsIndex summary
RepairThis may be the case where the TV remote receiver is blocked by an obstacle (picture frame, sound bar, etc.) hampering the signal reception, or where the remote control’s battery has run out.. My remote does not work.. The TV won’t turn off with the TV remote control?. ➔ Turn off t.
TVsIndex summary
RepairDo you want to enable the integrated remote control feature, which allows you to control both the TV and set-top box using just one remote control?. By pairing your set-top box with your AI remote control (Magic remote control) and enabling the integrated remote control function, you can conve.
TVsIndex summary
RepairIf you are experiencing issues like dark pictures or unsatisfactory sound on your TV, you can improve them by initializing the picture/sound settings.. For some models, picture/sound initialization is not supported.. Try this. 1. Press the [Mute] button 3 times in a row on your AI (Magic.
TVsIndex summary
RepairThe HDMI connection to your set-top box is bad.. The broadcast signal is weak.. ➔ Try reconnecting the HDMI cable to the set-top box.. Reconnecting the HDMI cable to the set-top box. Turn off the power of the TV and set-top box, disconnect the HDMI cable on the back of the TV, and r.
TVsIndex summary
RepairThe screen flashes while watching shows on cable or public-access television.. I can't see the screen while watching TV on cable/public-access television, and it shows me the "No Signal" message.. Some channels flicker or don’t show anything when I am watching cable/public-access television.
TVsIndex summary
RepairThe screen flashes while watching shows on cable or public-access television.. I can't see the screen while watching TV on cable/public-access television, and it shows me the "No Signal" message.. Some channels flicker or don’t show anything when I am watching cable/public-access television.
TVsIndex summary
RepairThe screen flashes while watching shows on cable or public-access television.. I can't see the screen while watching TV on cable/public-access television, and it shows me the "No Signal" message.. Some channels flicker or don’t show anything when I am watching cable/public-access television.
TVsIndex summary
RepairFreeSync is AMD's adaptive synchronization function for gaming, and it is also known as Variable Refresh Rate (VRR).. This is a technology that improves the phenomenon of stuttering or tearing because the screen transmission of the PC graphics card and the screen representation on the TV do no.
TVsIndex summary
Repairis a feature that switches the TV to standby mode when it is turned off, allowing the TV to turn on quickly later.. To use [Q-Start+], follow the steps below.. [Q-Start+]. is a feature that is only available on certain TV models.. Please refer to the product user manual to check if th.
TVsIndex summary
RepairYou can set timers to power on/off your TV at a selected time.. Before setting timers, be sure that the current time is set.. If the power is not connected, the timers are not available, so be sure to check the power connection status.. If you are using a set-top box connected to your TV.
TVsIndex summary
RepairYou can set timers to power on/off your TV at a selected time.. Before setting timers, be sure that the current time is set.. If the power is not connected, the timers are not available, so be sure to check the power connection status.. If you are using a set-top box connected to your TV.
TVsIndex summary
TroubleshootingIf the current time is not set or incorrect, errors may occur in the power on/off function.. Enter the correct time information.. Change the desired time, repeat, input mode or channel, and volume.. Change the desired time and repeat settings.. 1. If the TV turns off automatically at.
TVsIndex summary
RepairAre you seeking to turn off the startup and shutdown sounds?. ➔ Change the [TV Power Sound] settings in TV Settings.. Changing TV Power On/Off Sounds. ② In [Additional Settings], set [TV Power On/Off Sound] to Off to disable the startup/shutdown sounds.. Note. You can only turn.
TVsIndex summary
RepairWhen you turn on the TV, components inside the TV start operating and may make clicking sounds.. ➔ If you pressed the power on button on your remote control, the TV supplies power to the internal units.. At this time the unit called a relay starts working and makes a clicking sound.. A.
TVsIndex summary
RepairIf you lower the TV master volume to the minimum level (0) or mute it ( ), no sound comes out of the TV. Turn up the TV volume and see if the volume changes accordingly.. If you are using a set-top box, check if the audio is working by adjusting the volume with the set-top box remote control.
TVsIndex summary
RepairVideos made with Dolby Atmos provide a 3D sound effect that feels like the real world.. You can use it only when you listen to sound by connecting devices that support the TV speaker or the TV sound sharing technology.. ※ Sound bar models that support sound sharing as of the year 2022: SP.
TVsIndex summary
RepairAre you seeking to turn off the startup and shutdown sounds?. ➔ Change the [TV Power Sound] settings in TV Settings.. Changing [TV Power Sound] in the Settings menu. Press the button on your TV remote, select [All Settings] → [General] → [Additional Settings], and set [Power Sound].
TVsIndex summary
RepairPossible causes of echoing sound are many.. If the Digital Sound output is set to [Auto], then there will be a delay in sending outputs to the external speaker compared to the TV speaker due to voice signal output processing, and thus there may be echoing sounds.. If [Use Multiple Speakers].
TVsIndex summary
RepairThis feature allows you to rewind programs while watching them.. ➔ This feature requires a USB device for Time Machine.. 1. Connect the USB storage device to the TV USB port while the TV is off.. 2. Turn on the TV, play a program, and lightly press the wheel on the Magic Remote.. 3. .
TVsIndex summary
RepairYou can turn on the TV with voice commands if the product supports the Direct Voice Recognition feature.. If you say “Hi LG” while your TV is turned off, a signal sound is produced.. If you say “Turn on the TV” after the signal sound, your TV turns on.. The Direct Voice Recogniti.
TVsIndex summary
TroubleshootingLet's find out more.. We will guide you through the changes and how to repair (reconnect) it.. The GUIDE button was removed from the 2021 Magic Remote.. Therefore, the method to repair (reconnect) it by pressing the GUIDE button for 5 seconds has changed.. How to Repair (Reconnect) th.
TVsIndex summary
TroubleshootingLet's find out more.. If you have multiple devices, such as a set-top box and Bluetooth speaker, connected to your TV, the Bluetooth device's volume may be set low.. If the sound is still low even after increasing the volume with the TV remote, adjust the volume directly on the Bluetooth de.
TVsIndex summary
TroubleshootingLet's find out more.. The clicking sound when the power is turned on is the sound of the internal components of the TV operating normally.. ➔ When you press the power button on the remote control, the TV starts supplying power internally, and a component called a 'relay' operates, causing.
TVsIndex summary
TroubleshootingWhen enabling 4K 120Hz Dolby Vision gaming in Xbox settings, a message appears warning of potential "increased input lag.". Try this.. Even though your webOS 5.0/6.0 TV supports Dolby Vision Game mode, you might see a Dolby Vision 120Hz error message in the Xbox settings.. This message a.
TVsIndex summary
TroubleshootingThe antenna cable is not connected.. Let's find out more.. Static electricity can occur when the room is dry.. This is related to the usage environment, and is not a product issue, so there is no need for concern.. Electric shock (leakage current) can occur if the TV is not plugged in.
TVsIndex summary
TroubleshootingThe general remote control may not work in the following cases:. Button malfunction (only some buttons do not work). Signal interference due to strong surrounding light (e.g., compact fluorescent lamps, some electronic ballasts). 1. Check if the LED on the front of the remote control lig.
TVsIndex summary
Repair➔ Open the TV Settings menu and select the menu items as instructed below.. The usage time cannot be checked on webOS25 TVs or later versions manufactured from 2025 onwards.. Checking the TV usage time. [2021 WebOS 6.0 or later]. Press the button on the TV remote and select [All Set.
TVsIndex summary
RepairExecute this function when a digital indoor/outdoor antenna, a public antenna in an apartment house, or a cable company's antenna is connected directly to the rear of the TV. Execute this function when carrying out the initial setting of the TV, moving it, or if the cable company's channels have.
TVsIndex summary
RepairBy changing the Languages, you can select the language of the menu displayed on the screen and the Audio language of the digital broadcast.. LG Smart TV has a specific service area upon release, and the languages supported by domestic and foreign products may differ.. If the desired languag.
TVsIndex summary
RepairBy changing the Languages, you can select the language of the menu displayed on the screen and the Audio language of the digital broadcast.. LG Smart TV has a specific service area upon release, and the languages supported by domestic and foreign products may differ.. If the desired languag.
TVsIndex summary
RepairYou can perform a sound test to check for any abnormalities in the product.. If the sound is produced okay during the sound test, it may indicate a problem with the broadcast signal rather than the product itself.. In this case, please contact your broadcast service provider for further ass.
TVsIndex summary
TroubleshootingDo you want to clean stains or foreign substances from your TV screen?. If you notice stains on the screen when the TV is turned off, you need to clean them to protect the screen.. First, unplug the TV.. Then, wipe the screen with a soft microfiber cloth.. Do not to use harsh chemical.
TVsIndex summary
TroubleshootingDuplicate digital broadcast channels.. Let's find out more.. Digital broadcasts are divided into physical channels (e.g., channel 7) and virtual channels (e.g., 7-1, 7-2, 7-3).. This allows viewers across the country to watch the same channel.. If you use a separate digital antenna, d.
TVsIndex summary
TroubleshootingWith the OLED Flex TV, you can change or turn off the brightness and color of the LED on the stand at the back of the TV according to the selected mode.. Create a more dynamic atmosphere with the lighting on the back of the product that changes according to the video or sound.. Try this.. ..
TVsIndex summary
TroubleshootingYou can set up a password to restrict access to specific features, including channels, apps and inputs.. To use this feature, you must first enable the Lock feature in the Safety menu (see the section titled "How to Enable or Disable the Lock Feature").. You can also disable the Lock featur.
TVsIndex summary
TroubleshootingYou can set up a password to restrict access to specific features, including channels, apps and inputs.. To use this feature, you must first enable the Lock feature in the Safety menu (see the section titled "How to Enable or Disable the Lock Feature").. You can also disable the Lock featur.
TVsIndex summary
TroubleshootingFirst, check the location of the buttons on the product.. Some functions of the TV can be operated using the buttons on the product without the remote control.. ➔ The jog button can be used by pressing or pressing and holding (for more than 1 second).. 3. Menu Change - When the TV is o.
TVsIndex summary
TroubleshootingFirst, check the location of the buttons on the product.. Some functions of the TV can be operated using the buttons on the product without the remote control.. ➔ The jog button can be used by pressing or pressing and holding (for more than 1 second).. 3. Menu Change - When the TV is o.
TVsIndex summary
RepairDo they persist even when you turn off the TV and turn it back on?. OLED TVs use display technology called OLED that emits light on its own, resulting in brighter and clearer picture quality compared to regular products.. However, this can cause heat on the screen and make ghost images, suc.
TVsIndex summary
RepairIf you have connected an external Sound Out device other than a TV speaker, you must set the output speaker of the TV separately to hear the sound from the connected speaker.. I connected an external output speaker to the TV like a soundbar, but I don't hear any sound.. Check how your conne.
TVsIndex summary
RepairHDMI cables have a CEC function, enabling power control between products.. When you turn off or turn on the TV, the device connected to the TV with an HDMI cable is also turned off or turned on.. How to set the SIMPLINK(HDMI-CEC) from the Settings menu by year. Press the button on the re.
TVsIndex summary
TroubleshootingLet's find out more.. If multiple devices, such as a set-top box and Bluetooth speakers, are connected to your TV, the Bluetooth speaker's volume may be set too low.. If the volume remains low even after increasing it with the TV remote, adjust the volume directly on the Bluetooth device.
TVsIndex summary
TroubleshootingWhen the TV is turned on, heat is naturally generated from the components.. This heat causes the special plastic that makes up the exterior to expand.. At this time, the components that make up the case expand at different rates, causing friction and resulting in a 'clicking' noise.. Thi.
TVsIndex summary
TroubleshootingPower saving mode is enabled.. Picture mode needs to be changed.. Is power saving mode enabled?. ➔ TV settings menu, turn off power saving mode.. The screen brightness changes according to the power saving level set on the product.. ➔ [2022 WebOS22], [2021 WebOS6.0 or later]: T.
TVsIndex summary
TroubleshootingIs the screen of your OLED TV overheating to the point where it feels like a problem?. All electronic devices generate heat due to circuit operation, and the amount of heat generated can vary depending on the operating method of each product.. ➔ LCD TV. Uses a lamp to emit light and co.
TVsIndex summary
RepairSince the AI (magic) remote control continuously communicates with the TV, it consumes more battery than a standard remote control, and when the remote control batteries are low, the AI (magic) remote control may not work smoothly or may not work at all.. When a message asking you to replace t.
TVsIndex summary
RepairSince the AI (magic) remote control continuously communicates with the TV, it consumes more battery than a standard remote control, and when the remote control batteries are low, the AI (magic) remote control may not work smoothly or may not work at all.. When a message asking you to replace t.
TVsIndex summary
RepairIf the sound from another external input connection device is normal, and the issue only occurs when the PC is connected to HDMI,. There could be an issue with the HDMI cable connected to the PC.. If the output speaker setting is set to PC and not changed, sound may not work.. Try this
TVsIndex summary
RepairIf your TV only displays in a certain color, such as red or blue, the HDMI cable connection may need to be inspected.. If color distortion occurs on certain channels or screens, the issue is likely with the broadcast signal rather than the TV itself.. If all screens show abnormal colors, pe.
TVsIndex summary
RepairIf your TV only displays in a certain color, such as red or blue, the HDMI cable connection may need to be inspected.. If color distortion occurs on certain channels or screens, the issue is likely with the broadcast signal rather than the TV itself.. If all screens show abnormal colors, pe.
TVsIndex summary
TroubleshootingIf lines do not appear on other screens, the TV input signal or screen size settings may be incorrect.. Check if the screen size is set to 16:9.. Check the antenna signal and cable connection status.. Setting the screen size. You can set the screen size to your desired shape through e.
TVsIndex summary
TroubleshootingThe speaker settings have changed.. Let's find out more.. If the TV volume is at the minimum (0) or muted , there will be no sound.. Adjust the TV volume to see if there is a change in sound.. If you are using a set-top box, use the set-top box remote control to increase the volume an.
TVsIndex summary
TroubleshootingThe set-top box connection is poor.. Let's find out more.. Double image on a TV screen connected to a set-top box may be caused by a poor HDMI cable connection.. If double images only appear on certain channels, it is likely due to a broadcast signal issue rather than a problem with your.
TVsIndex summary
TroubleshootingNetwork error or broadcast reception error messages appear on the TV screen,and broadcasts are not receiving properly.. Let's Find Out More. If you are using a set-top box with your TV,these error messages might appear due to issues with the set-top box itself.. Please verify with your s.
TVsIndex summary
TroubleshootingNetwork error or broadcast reception error messages appear on the TV screen,and broadcasts are not receiving properly.. Let's Find Out More. If you are using a set-top box with your TV,these error messages might appear due to issues with the set-top box itself.. Please verify with your s.
TVsIndex summary
TroubleshootingHDMI cables support CEC capability, enabling power control between products.. The power may turn on or off automatically due to a malfunction of the CEC function.. Causes and Symptoms. Try this. Does your TV turn on or off by itself?. ➔ Go to the Settings menu and disable the [Au.
TVsIndex summary
TroubleshootingWall-mounting a TV requires both expertise and an understanding of the wall type and installation environment.. The choice of wall bracket depends on the type of TV, and the installation method may vary accordingly.. To avoid potential damage, it is strongly recommended to have the TV mount.
TVsIndex summary
TroubleshootingWall-mounting a TV requires both expertise and an understanding of the wall type and installation environment.. The choice of wall bracket depends on the type of TV, and the installation method may vary accordingly.. To avoid potential damage, it is strongly recommended to have the TV mount.
TVsIndex summary
RepairLocation must be done in order to set the universal remote control.. If the LG Services Country and address are not set properly, you may not be able to search for the desired service provider.. Causes and symptoms. Try this. Can’t you search for a service provider?. Check the Lo.
TVsIndex summary
RepairThe store mode is a function used when displaying products in a store, and when this function is set, related messages or advertisements may be displayed on the screen.. Press the button on the remote control and select [All Settings] → [General] → [Devices] → [TV Management] → [Home/S.
TVsIndex summary
Repair4. Select [Pointer Options].. 5. Select [Pointer Size].. You can select from small, medium, and large sizes.. How to set the pointer size in the Settings menu in different WebOS versions. [2021 WebOS6.0]. Press the button on the remote control and select [All Settings] → [Accessi.
TVsIndex summary
TroubleshootingIf messages such as "Network Error," "No Signal," or "Authentication Failed" appear on your TV screen, it is usually caused by a set-top box signal issue or a poor cable connection rather than a TV malfunction. First, try turning the set-top box off and on again. If the issue persists, contact your set-top box service provider to request a signal check.
TVs
TroubleshootingIf messages such as “Network Connection Error,” “No Signal,” or “Authentication Failed” appear on the TV screen, this is usually caused by a set-top box signal issue or a loose cable connection rather than a problem with the TV itself. First, restart the set-top box. If the issue persists, contact your set-top box service provider and ask them to check the…
TVs
TroubleshootingLet's find out more.. [2022 WebOS22]. [2017 WebOS3.5]. This guide was created for all models, so the images or content may be different from your product.
TVsIndex summary
TroubleshootingLG Channels is an exclusive, free service from LG that streams live TV—including news, TV shows, and entertainment—via the internet without additional equipment. You can easily access the service by pressing the [Home] button or using the channel buttons on your remote. Note: The number of channels is subject to change depending on the service provider. The…
TVs
TroubleshootingAI remote controls were changed as of the year 2021. Therefore, let’s take a look at what’s changed and how to turn on the settop box after you set the universal remote control.
TVs
TroubleshootingOnce a Bluetooth audio device has been connected, it will be saved in the Registered Device List automatically so that later you can simply choose it from the list without having to search for it.
TVs
RepairDo you want to enable the integrated remote control feature, which allows you to control both the TV and set-top box using just one remote control?. By pairing your set-top box with your AI remote control (Magic remote control) and enabling the integrated remote control function, you can conve.
TVsIndex summary
RepairDo you want to enable the integrated remote control feature, which allows you to control both the TV and set-top box using just one remote control?. By pairing your set-top box with your AI remote control (Magic remote control) and enabling the integrated remote control function, you can conve.
TVsIndex summary
TroubleshootingThe method for turning on/off the Auto Power feature of the soundbar may vary by model. The remote controls and buttons shown in this guide may differ from those of yours. Please refer to your product’s user manual for detailed information.
TVs
TroubleshootingThe method for turning on/off the Auto Power feature of the soundbar may vary by model. The remote controls and buttons shown in this guide may differ from those of yours. Please refer to your product’s user manual for detailed information.
TVsIndex summary
TroubleshootingSome models of soundbars use colored LED lamps to indicate the status of external inputs or connections. You can check the status of the soundbar by observing the color of the LED lamps. The lamp colors may vary depending on the soundbar model. For detailed information, please refer to the user manual of your specific model.
TVs
TroubleshootingSome models of soundbars use colored LED lamps to indicate the status of external inputs or connections. You can check the status of the soundbar by observing the color of the LED lamps. The lamp colors may vary depending on the soundbar model. For detailed information, please refer to the user manual of your specific model.
TVs
Repair➔ Connect the UHD antenna to the UHD TV port on the back of the TV. Check available regions for UHD reception.. How to connect an antenna. Install an antenna in a location where it can receive a UHD signal and connect it to the UHD TV port on the back of the TV.. How to execute automat.
TVsIndex summary
TroubleshootingIf you have multiple devices connected to the TV (i.e. set-top box, Bluetooth speaker) the sound of the Bluetooth device could be set to low.. If the volume is low even after you turned it up using the remote control, you need to adjust it directly from the Bluetooth device.. Try this. A.
TVsIndex summary
RepairSelect My Channel at the bottom left of the screen.. Select Add Channel at the bottom right of the screen.. The channel list appears.. Choose a channel you wish to add from the list.. You can select more channels on the My Channel list in the same way.. After selecting a channel, p.
TVsIndex summary
RepairThis channel composition strategy is to ensure anybody can access the same channels wherever they are in the country.. If you have an extra digital antenna connected to your TV for additional channels, you may have some channels duplicated (e.g., two or more channels numbered as 6-1).. Caus.
TVsIndex summary
RepairIf you find stains remaining on the screen after it is turned off, remove them to protect the screen.. Unplug the TV power cord and use a soft microfiber cloth to wipe the screen gently.. Avoid using volatile chemicals as they can damage the TV screen.. Are you trying to clean stains or.
TVsIndex summary
RepairThere are foreign substances or stains on the screen.. Methods for Cleaning. When cleaning the screen, first unplug the power cord and then gently wipe the screen in a specific direction using a soft cloth, such as a microfiber cloth.. Please note that applying excessive force may result.
TVsIndex summary
RepairAre you seeking to connect your TV and PC wirelessly?. ➔ If your TV and PC support wireless display, connect them wirelessly as follows.. 1. Press the Windows key and the [K] key at the same time on the keyboard to open the [Connect] screen.. 2. On the [Connect] screen, click Wireless.
TVsIndex summary
Repair➔ Open the TV Settings menu and select the menu items as instructed below.. The usage time cannot be checked on webOS25 TVs or later versions manufactured from 2025 onwards.. Checking the Total Power On Time. Press the button on the TV remote and select [All Settings] → [Support] →.
TVsIndex summary
RepairTo play video files on the TV, the file extension, codec, and other requirements must be met.. If only a specific video file cannot be played, it is not a problem with the TV, but a codec used in the video file is not supported by the TV.. So it's not a product defect and you need to check.
TVsIndex summary
RepairWhen installed to models other than those specified below, a Gallery Stand may not fit right or present some problems, and the installed height may deviate from the figures in the table below, even when it fits.. ➔ Below are the models compatible with Gallery Stands.. When installed to mo.
TVsIndex summary
RepairRed Dead Redemption 2, etc.) only provide 30fps screen displays and stuttering (afterimage) may occur.. When using game titles with a frequency of less than 60Hz, you can improve the image quality by turning off ALLM (screen latency prevention function) on the game console and setting and usin.
TVsIndex summary
RepairRed Dead Redemption 2, etc.) only provide 30fps screen displays and stuttering (afterimage) may occur.. When using game titles with a frequency of less than 60Hz, you can improve the image quality by turning off ALLM (screen latency prevention function) on the game console and setting and usin.
TVsIndex summary
RepairRed Dead Redemption 2, etc.) only provide 30fps screen displays and stuttering (afterimage) may occur.. When using game titles with a frequency of less than 60Hz, you can improve the image quality by turning off ALLM (screen latency prevention function) on the game console and setting and usin.
TVsIndex summary
RepairDo you want to connect a soundbar to your set-top box via an HDMI cable for a richer sound?. You can connect a soundbar to your TV to enjoy a more profound and richer sound.. Make sure your soundbar has an HDMI In/Out ports (TV-ARC) before connecting it to your TV.. Are you seeking to co.
TVsIndex summary
RepairDo you feel that the heat is so serious that you cannot use your OLED TV?. All electronic products generate heat due to the operation of internal circuits, with the amount of heat depending on how the particular products work.. ➔ LCD TVs. LCD TVs emit light by using a lamp, represent c.
TVsIndex summary
Repair➔ Open the TV Settings menu and select the menu items as instructed below.. Running [Initialization Settings] in the Settings menu. [2022 WebOS22], [2021 WebOS6.0]. Press the button on the TV remote and select [All Settings] → [General] → [System] → [Reset to Initial settings].. .
TVsIndex summary
TroubleshootingBefore installing the TV stand, be sure to read the product manual and familiarize yourself with the instructions for safety.. When assembling the stand and TV, find a flat table or floor and lay a soft, fluffy cloth on it.. Then carefully place the screen face down on the cloth and start a.
TVsIndex summary
TroubleshootingBefore installing the TV stand, be sure to read the product manual and familiarize yourself with the instructions for safety.. When assembling the stand and TV, find a flat table or floor and lay a soft, fluffy cloth on it.. Then carefully place the screen face down on the cloth and start a.
TVsIndex summary
RepairFor more information, please consult the product user manual for your model.. 1. Mount the base on the bracket by engaging square bumps on the bracket and fasten it to the integrated stand using the six screws provided.. 2. Place a soft cloth or mat on top of a table and put the screen face.
TVsIndex summary
RepairDoes the pointer disappear while you are using the Magic Motion remote control?. If you press any direction key [Up/Down/Left/Right] on the Magic Motion remote control while the cursor (pointer) is on the screen, the cursor disappears and your Magic Motion remote control starts to work as a ge.
TVsIndex summary
Repair① Speak out the name of the function you want to execute or the keyword you want to search while pressing the button on the remote control.. ② Releasing the button will let your TV start processing your voice command.. 1. In order to use all the features of voice recognition, you need t.
TVsIndex summary
TroubleshootingIn order to play a video file in the TV monitor, it can be played in the TV monitor only when the information on the video file such as extension, codec, etc., matches.
TVs
RepairAt this time, different parts of the case expand and create friction against each other, possibly causing tapping or bumping noises.. Turning on and running the TV will normally create heat in the components.. This heat expands the plastic parts that comprise the exterior.. At this time,.
TVsIndex summary
RepairIs the noise too loud to watch TV?. Anomalies with broadcasting signals or the TV may lead to noise.. You can check if there is a problem with the product using the sound test.. Try this. Is the noise coming from the channel you are watching?. 4. Check the sound coming from the TV.
TVsIndex summary
RepairAnomalies with broadcast signals or the TV may lead to noise.. A sound test is a good way to self-test the TV condition.. If the test yields a sound of good quality, then it may indicate that the noise is likely due to signals, not the TV itself.. In this case, it is advisable to contact.
TVsIndex summary
RepairAnomalies with broadcast signals or the TV may lead to noise.. A sound test is a good way to self-test the TV condition.. If the test yields a sound of good quality, then it may indicate that the noise is likely due to signals, not the TV itself.. In this case, it is advisable to contact.
TVsIndex summary
TroubleshootingAI Picture Pro uses LG's deep learning AI to optimize picture resolution and color richness based on the video content.. Note!. This feature is only available for digital broadcasts, USB storage videos, and HDMI video input.. This feature cannot be enabled if the picture mode is set to [.
TVsIndex summary
TroubleshootingAI Picture Pro uses LG's deep learning AI to optimize picture resolution and color richness based on the video content.. Note!. This feature is only available for digital broadcasts, USB storage videos, and HDMI video input.. This feature cannot be enabled if the picture mode is set to [.
TVsIndex summary
TroubleshootingIf the PC is set to a resolution not supported by the TV, or if there is an issue with the computer's graphics card driver, an [Unsupported Mode] message may appear.. Try this.. Do you want to change the PC resolution?. ➔ Right-click on the PC desktop and go to Display Settings.. .
TVsIndex summary
RepairIn addition, even when an impact from the front is applied to the screen, there are many cases where a gap between the panel and the cabinet is more impact resistant than where the two are in close contact.. ➔ In cases of LED and LCD TVs, there is a possibility that a space will appear betwe.
TVsIndex summary
RepairIn addition, even when an impact from the front is applied to the screen, there are many cases where a gap between the panel and the cabinet is more impact resistant than where the two are in close contact.. ➔ In cases of LED and LCD TVs, there is a possibility that a space will appear betwe.
TVsIndex summary
RepairIt takes about 1-5 seconds for the TV to turn on and display the screen.. This is the process of recognizing input signals from broadcasting and external devices and outputting the video and audio.. Note. If you are experiencing the following issues, it is advised to contact LG Electroni.
TVsIndex summary
RepairIt takes about 1-5 seconds for the TV to turn on and display the screen.. This is the process of recognizing input signals from broadcasting and external devices and outputting the video and audio.. Note. If you are experiencing the following issues, it is advised to contact LG Electroni.
TVsIndex summary
RepairHDMI cables support CEC capability, enabling power control between products.. The power may turn on or off automatically due to a malfunction of the CEC function.. Causes and Symptoms. Try this. Does your TV turn on or off by itself?. ➔ Go to the Settings menu and disable the [Au.
TVsIndex summary
RepairCheck the position of the button on the product first.. Some TV features can be operated only using the buttons on the product without the remote control.. ➔ In the case of the jog button, inputs can be divided into pressing, and pressing and holding down (for more than 1 second).. ➔.
TVsIndex summary
RepairIs your remote control unresponsive?. I can’t turn on the TV with my remote control.. The TV doesn’t seem to receive signals from my remote control.. ➔ If the front standby light is off, set the AC power switch at the bottom of the product to [ON].. If you have turned off your T.
TVsIndex summary
RepairAirPlay is Apple’s wireless feature that allows streaming audio, video, device screens, and photos from Apple devices, such as iPhone, iPad, and iPod Touch, to TVs.. If you have a smartphone that supports screen sharing, you can stream the screen to your TV without any cables. ※ TV models.
TVsIndex summary
RepairIf you are experiencing issues with dark pictures or unsatisfactory sound on your TV, you can improve them by initializing the picture/sound settings.. For some models, picture/sound initialization is not supported.. Try this. 1. Press the [Mute] button 3 times in a row on your AI (Magic.
TVsIndex summary
RepairIf you are experiencing issues with dark pictures or unsatisfactory sound on your TV, you can improve them by initializing the picture/sound settings.. For some models, picture/sound initialization is not supported.. Try this. 1. Press the [Mute] button 3 times in a row on your AI (Magic.
TVsIndex summary
RepairYou can perform a picture test to check for any abnormalities in the product.. If the image on the test screen appears okay, it may indicate a problem with the broadcast signal rather than the product itself.. In this case, please contact your broadcast service provider for further assistance.
TVsIndex summary
RepairYou can perform a picture test to check for any abnormalities in the product.. If the image on the test screen appears okay, it may indicate a problem with the broadcast signal rather than the product itself.. In this case, please contact your broadcast service provider for further assistance.
TVsIndex summary
RepairYou can perform a picture test to check for any abnormalities in the product.. If the image on the test screen appears okay, it may indicate a problem with the broadcast signal rather than the product itself.. In this case, please contact your broadcast service provider for further assistance.
TVsIndex summary
RepairYou can perform a picture test to check for any abnormalities in the product.. If the image on the test screen appears okay, it may indicate a problem with the broadcast signal rather than the product itself.. In this case, please contact your broadcast service provider for further assistance.
TVsIndex summary
RepairOriginal Screen Mode is an option that enables you to view high-definition videos at the highest quality without any loss.. This option can be selected when there is a high-definition video signal coming from a digital TV or HDMI port.. The Auto Aspect Ratio feature automatically adjusts th.
TVsIndex summary
RepairIf the resolution setting is incorrect when the TV is connected to a PC, it may result in symptoms like screen cut-off and enlarged screen.. In this case, set the optimal resolution by consulting the TV user manual.. PC resolution has not been set.. External input settings have not been.
TVsIndex summary
RepairIf the resolution setting is incorrect when the TV is connected to a PC, it may result in symptoms like screen cut-off and enlarged screen.. In this case, set the optimal resolution by consulting the TV user manual.. PC resolution has not been set.. External input settings have not been.
TVsIndex summary
RepairAre you seeing duplicate images on every channel?. ➔ Go to [Settings] and start [Picture Test] to check if the picture works normally.. Press the button on the TV remote and select [All Settings] → [Customer Support] → [Additional Settings] → [Picture Test].. Turn on the TV and p.
TVsIndex summary
RepairIf the screen size is set incorrectly, the screen may appear stretched or enlarged.. Causes and symptoms. The screen does not fit right.. Try this. Change the screen size to ensure the Picture you are watching is the right ratio.. Open the TV Settings menu and select as instructed.
TVsIndex summary
RepairOLED TVs have various screen protection features applied to optimize display performance.. These features are also applied when the TV is powered on, which may result in a delayed screen appearance.. The screen of an OLED TV typically takes from 1 second to 12 seconds to turn on.. ※ Th.
TVsIndex summary
RepairOLED TVs have various screen protection features applied to optimize display performance.. These features are also applied when the TV is powered on, which may result in a delayed screen appearance.. The screen of an OLED TV typically takes from 1 second to 12 seconds to turn on.. ※ Th.
TVsIndex summary
RepairIf the screen doesn’t show specific colors or shows bleeding colors when connected to a set-top box, it may be due to a poor HDMI cable connection.. If colors bleed only in certain channels, it is likely an issue with the broadcast signal rather than the TV itself.. Causes and Symptoms. ..
TVsIndex summary
RepairIf the broadcast signal becomes weak, you may experience screen flickering, stuttering, or breaking.. In such cases, it is recommended to contact your broadcast service provider for signal check.. Causes and Symptoms. My screen flickers and then blackens while I am watching TV using an a.
TVsIndex summary
RepairThe HDMI connection to your set-top box is bad.. The broadcast signal is weak.. Reconnecting the HDMI cable to the set-top box. ➔ Try reconnecting the HDMI cable to the set-top box.. Turn off the power of the TV and set-top box, disconnect the HDMI cable on the back of the TV, and r.
TVsIndex summary
RepairThe screen does not fit right.. Try this. Change the screen size to ensure the image you are watching is the right fit.. ➔ Open the TV Settings menu and select the menu items as instructed below.. How to change the screen size in [2022 WebOS22] and [2022 WebOS6.0]. Press the butt.
TVsIndex summary
RepairYou may have set the display resolution and external inputs improperly.. The HDMI cable connection between the TV and the external PC may not be in good condition.. Right-click on the Desktop, select Display settings, and change the resolution in Display resolution.. Please select the re.
TVsIndex summary
RepairIf the broadcasting signal becomes weak, blinking, stuttering, and breaking of the screen may occur.. In this case, you must contact the broadcasting station for the area for a wired signal test.. Causes and symptoms. While I am watching the TV connected to an antenna, the screen keeps b.
TVsIndex summary
RepairYou may experience screen abnormalities if the antenna is damaged or the connection is weak.. If the broadcast signal is unstable, the screen of some channels may flash or not show anything.. Causes and symptoms. The screen flashes while watching shows on cable or public-access television.
TVsIndex summary
Repair4. Specify the usage, either home or store, in the [Watch TV] menu, select the broadcast signal, and press [OK].. 5. Select the port to which your set-top box is connected in [Set-top Box Settings].. Connect the antenna or cable to the corresponding port on the back of the TV and select [St.
TVsIndex summary
RepairIf you are using an indoor/outdoor antenna or a wired broadcasting antenna directly connected to the TV's antenna port, you can use the caption function.. ➔ Note that some broadcasters may not provide caption services, in which case the function may not be available.. If you are using a s.
TVsIndex summary
RepairIf you are using an indoor/outdoor antenna or a wired broadcasting antenna directly connected to the TV's antenna port, you can use the caption function.. ➔ Note that some broadcasters may not provide caption services, in which case the function may not be available.. If you are using a s.
TVsIndex summary
RepairFreeSync is AMD's adaptive synchronization function for gaming, and it is also known as Variable Refresh Rate (VRR).. This is a technology that improves the phenomenon of stuttering or tearing because the screen transmission of the PC graphics card and the screen representation on the TV do no.
TVsIndex summary
RepairWhen you connect a video game console like PlayStation or Xbox to the TV, you can set the TV screen to suit the game.. Do you want to optimize your TV screen for video games?. ➔ Activate [Game Optimization Mode] in [Picture].. You can change the game optimization mode after setting HDM.
TVsIndex summary
RepairAre you seeking to turn off the startup and shutdown sounds?. ➔ Change the [TV Power Sound] settings in TV Settings.. Changing TV Power On/Off Sounds. ② In [Additional Settings], set [TV Power On/Off Sound] to Off to disable the startup/shutdown sounds.. Note. You can only turn.
TVsIndex summary
RepairHGIG (HDR Gaming Interest Group) is a standard for setting screen colors and atmosphere as intended by game developers.. While a supported game console is connected, you can select it from the [Tone Mapping Compensation] function among [Game Optimizer], and the color tone of the game screen, t.
TVsIndex summary
RepairHGIG (HDR Gaming Interest Group) is a standard for setting screen colors and atmosphere as intended by game developers.. While a supported game console is connected, you can select it from the [Tone Mapping Compensation] function among [Game Optimizer], and the color tone of the game screen, t.
TVsIndex summary
RepairYou can set timers to power on/off your TV at set times.. Before setting the timers, be sure to set the current time.. If the power is not connected, the timers are not available, so be sure to check the power connection status.. If a set-top box is used, only the TV turns on at the rese.
TVsIndex summary
RepairYou can set timers to power on/off your TV at the set time.. Before setting the timers, be sure to set the current time.. If the power is not connected, the timers are not available, so be sure to check the power connection status.. If you are using a set-top box connected to your TV, on.
TVsIndex summary
RepairYou can set timers to power on/off your TV at the set time.. Before setting the timers, be sure to set the current time.. If the power is not connected, the timers are not available, so be sure to check the power connection status.. If you are using a set-top box connected to your TV, on.
TVsIndex summary
RepairHDMI cables have a CEC (Simplink) function, enabling power control between products.. ➔ Enable [Auto Power] in [2022 webOS22]. Press the button on the remote control → [All Settings] → [General] → [Devices] → [HDMI Settings] → [Simplink (HDMI-CEC)] → [ON].. 1. After turning.
TVsIndex summary
RepairHDMI cables have a CEC (Simplink) function, enabling power control between products.. ➔ Enable [Auto Power] in [2022 webOS22]. Press the button on the remote control → [All Settings] → [General] → [Devices] → [HDMI Settings] → [Simplink (HDMI-CEC)] → [ON].. 1. After turning.
TVsIndex summary
RepairEnabling the Reduce Blue Light or the Easy-on-the-eyes Image options will adjust the color temperatures of the screen to reduce eyestrain.. Always check the screen before and after enabling these options as they change the quality of colors on the screen.. Try this. ➔ [2020 WebOS5.0] o.
TVsIndex summary
RepairYou can adjust the TV viewing environment for kids on Family Care.. Set Usage Time: It controls start and end times to set the TV usage time.. Screen Time Analysis: This function monitors the total TV usage time and provides a list of apps used.. ➔ Open the TV Home menu and select the.
TVsIndex summary
RepairYou can adjust the TV viewing environment for kids on Family Care.. Set Usage Time: It controls start and end times to set the TV usage time.. Screen Time Analysis: This function monitors the total TV usage time and provides a list of apps used.. ➔ Open the TV Home menu and select the.
TVsIndex summary
RepairWould you like to use the Quick Help function to resolve issues with your TV?. ➔ Press and hold the [9] button on the TV remote for more than 1 second.. The [9] button is a hotkey to quickly access the [Quick Help] screen.. How to set [Quick Help] in the TV menu. 3. Select [Support].
TVsIndex summary
RepairWould you like to use the Quick Help function to resolve issues with your TV?. ➔ Press and hold the [9] button on the TV remote for more than 1 second.. The [9] button is a hotkey to quickly access the [Quick Help] screen.. How to set [Quick Help] in the TV menu. 3. Select [Support].
TVsIndex summary
RepairThe Always Ready mode provides various daily services even when you are not watching the TV.. When the TV is not in use, if you turn off the TV, it goes into the Always Ready mode, allowing you to play art frames through the selection of wallpapers that suit your taste and/or music files from.
TVsIndex summary
RepairStore Mode displays key features of the product on the screen.. To prevent this, you need to enable [Home Mode] first.. WebOS 5.0. Press the button on the TV remote and select [All Settings] → [General] → [Home/Store Mode] → [Home Mode].. Turn on the TV and press the [Settings].
TVsIndex summary
RepairIf an antenna is connected and digital broadcasting reception is possible, the current time is automatically set based on the broadcast information.. For smart TVs, the Internet standard time is automatically set when connected to the network. ※ This is not supported in some smart TV models.
TVsIndex summary
RepairIf an antenna is connected and digital broadcasting reception is possible, the current time is automatically set based on the broadcast information.. For smart TVs, the Internet standard time is automatically set when connected to the network. ※ This is not supported in some smart TV models.
TVsIndex summary
RepairIf an antenna is connected and digital broadcasting reception is possible, the current time is automatically set based on the broadcast information.. For smart TVs, the Internet standard time is automatically set when connected to the network. ※ This is not supported in some smart TV models.
TVsIndex summary
RepairIf the Preference is set to [Store Mode], the features of the product are repeatedly displayed in a specific location.. Change the usage environment to [Home Mode]. ※ The method for adjusting the setting may vary depending on the product.. Try this. Press the button on the TV remote an.
TVsIndex summary
RepairIf the Preference is set to [Store Mode], the features of the product are repeatedly displayed in a specific location.. Change the usage environment to [Home Mode]. ※ The method for adjusting the setting may vary depending on the product.. Try this. Press the button on the TV remote an.
TVsIndex summary
RepairLG Electronics mobile phone G PRO (released in 2013.02) and later models support the slim port but previous models support the MHL and thus need to use an MHL cable to connect a mobile phone with a TV.. ➔ This is a wireless image transfer specification standardized by Wi-Fi Alliance™ and r.
TVsIndex summary
Repair➔ Wi-Fi Direct is a function that enables you to wirelessly transfer and share content from your mobile phone or laptop without a router.. Try this. How to enable Wi-Fi Direct on your smartphone. ② Select the [Wi-Fi Direct] checkbox in [Wireless & Network] to enable it.. Note. .
TVsIndex summary
RepairDo you want to mirror your smartphone screens on your TV?. The screen-sharing function allows you to mirror your smartphone screens and sound on your TV wirelessly.. You can enjoy them on the big screen of your TV.. If you have a smartphone that supports screen sharing, you can stream th.
TVsIndex summary
RepairDo you want to mirror your smartphone screens on your TV?. The screen-sharing function allows you to mirror your smartphone screens and sound on your TV wirelessly.. You can enjoy them on the big screen of your TV.. If you have a smartphone that supports screen sharing, you can stream th.
TVsIndex summary
RepairVideos made with Dolby Atmos provide a 3D sound effect that feels like the real world.. You can use it only when you listen to sound by connecting devices that support the TV speaker or the TV sound sharing technology.. ※ Sound bar models that support sound sharing as of the year 2022: SP.
TVsIndex summary
RepairVideos made with Dolby Atmos provide a 3D sound effect that feels like the real world.. You can use it only when you listen to sound by connecting devices that support the TV speaker or the TV sound sharing technology.. ※ Sound bar models that support sound sharing as of the year 2022: SP.
TVsIndex summary
RepairWhen you turn on the TV, components inside the TV start operating and may make clicking sounds.. ➔ If you pressed the power on button on your remote control, the TV supplies power to the internal units.. At this time the unit called a relay starts working and makes a clicking sound.. A.
TVsIndex summary
RepairWhen you turn on the TV, components inside the TV start operating and may make clicking sounds.. ➔ If you pressed the power on button on your remote control, the TV supplies power to the internal units.. At this time the unit called a relay starts working and makes a clicking sound.. A.
TVsIndex summary
RepairWith the [Auto Volume] feature, you can reduce the volume difference between channels and broadcasts.. ※ The method for adjusting the setting may vary depending on the product.. Try this. Setting Auto Volume. Select [All Settings] → [Sound] → [Advanced Settings] → [Automatic V.
TVsIndex summary
RepairPossible causes of echoing sound are many.. If the Digital Sound output is set to [Auto], then there will be a delay in sending outputs to the external speaker compared to the TV speaker due to voice signal output processing, and thus there may be echoing sounds.. If [Use Multiple Speakers].
TVsIndex summary
RepairPossible causes of echoing sound are many.. If the Digital Sound output is set to [Auto], then there will be a delay in sending outputs to the external speaker compared to the TV speaker due to voice signal output processing, and thus there may be echoing sounds.. If [Use Multiple Speakers].
TVsIndex summary
RepairPossible causes of echoing sound are many.. If the Digital Sound output is set to [Auto], then there will be a delay in sending outputs to the external speaker compared to the TV speaker due to voice signal output processing, and thus there may be echoing sounds.. If [Use Multiple Speakers].
TVsIndex summary
Repair➔ If the video and audio do not sync only on a particular channel, it is highly likely that there is a problem with the broadcast signal of that channel.. Please contact your broadcast service provider first for assistance.. If the video and audio are not syncing on all channels. ➔ T.
TVsIndex summary
RepairAre you seeking to register your ThinQ product?. Make sure that your TV and router are turned on.. If your TV is far from the router, you may experience some latency or performance issues during the registration or installation process due to weak signals.. Turn off mobile data / Connect.
TVsIndex summary
RepairTime Machine Recording is only available with digital channels being streamed via the antenna input.. If your TV is connected to multiple USB storage devices, the one used lately for recording is selected as the storage device by default.. USB storage devices must have at least 4 GB capacit.
TVsIndex summary
Repair➔ You can utilize the Time Machine function while watching analog broadcasting, digital broadcasting, and external input videos.. This function allows you to save the current program on the hard disk and view it later.. Also, even if you leave the TV for a moment and come back, you can vi.
TVsIndex summary
RepairThe Timeshift feature allows you to watch the scenes you missed while watching TV in real-time.. Connect an external hard disk to the TV and try using the Timeshift feature with your AI remote control.. Would you like to have the ability to watch the scenes you missed while watching live br.
TVsIndex summary
RepairThe Timeshift feature allows you to watch the scenes you missed while watching TV in real-time.. Connect an external hard disk to the TV and try using the Timeshift feature with your AI remote control.. Would you like to have the ability to watch the scenes you missed while watching live br.
TVsIndex summary
RepairIf the UHD signal is transmitted to the set-top device but UHD broadcasts do not appear, you must first check if the HDMI cable you are using is version 2.0 or higher and then run TV settings.. To watch UHD broadcasts, UHD signals must be transmitted to a wired set-top device or other related.
TVsIndex summary
RepairConnect the included HDMI cable to the HDMI output port of the terrestrial UHD receiver, and connect the other end of the cable to the HDMI Input 1 port on your TV.. 1. Before installing the UHD receiver, check the provided accessories first.. 2. Connect the power plug to the back of the te.
TVsIndex summary
RepairArtificial Intelligence (AI) Sound Pro is a feature that utilizes LG Electronics' deep learning technology to provide optimized sound and immersive surround effects based on the genre of the video.. This only applies to the TV speaker or devices that support the [Sound Share] feature and are c.
TVsIndex summary
RepairIf the TV produces the sound okay but not the screen, you can check the condition of the TV by performing an image test on the TV.. If you have a problem with the set-top box or with the telecommunication line, the sound may be produced okay, but not the screen.. In this case, you may try r.
TVsIndex summary
RepairPress the Allow Auto Update button to automatically update the software whenever a software update is available.. You can check the TV model name on the TV information screen.. ② In the model name search box, enter a model name using at least 3 characters.. Select the desired model nam.
TVsIndex summary
RepairIf you connect a USB storage device to the TV, you can easily enjoy the content of the USB storage device with your TV. Connect the USB storage device to the [USB Input] port on the back of the TV and set the input mode to USB Storage Device.. ➔ Connect the USB storage device to the [USB inp.
TVsIndex summary
RepairAn ODD is an external device that can read from and write to CDs, DVDs, and Blu-rays.. 1. Connect an ODD that supports Smart TV to the TV's USB port.. 2. [Switch to TV Connection Mode]. After connecting the ODD, press and hold the Open button for more than 2 seconds with the ODD tray (do.
TVsIndex summary
RepairIf you hear noise from the speaker while watching TV, you can perform a sound test on the TV to check if the noise is coming from the TV.. If you don't hear any noise during the sound test, it may be due to an unstable broadcast reception or a malfunctioning peripheral device connected to the.
TVsIndex summary
RepairIf you hear noise from the speaker while watching TV, you can perform a sound test on the TV to check if the noise is coming from the TV.. If you don't hear any noise during the sound test, it may be due to an unstable broadcast reception or a malfunctioning peripheral device connected to the.
TVsIndex summary
RepairA software update notification appears when the TV is connected to the network, the automatic update is turned off, and there is a new update available.. If you set Allow Automatic Updates to [Off], an update notification appears whenever there is an update, and you can use the TV remote to se.
TVsIndex summary
RepairThe store mode is a function used when displaying products in a store, and when this function is set, related messages or advertisements may be displayed on the screen.. Press the button on the remote control and select [All Settings] → [General] → [Devices] → [TV Management] → [Home/S.
TVsIndex summary
RepairWhen connecting to a PC/game console, the Game Optimizer menu is automatically activated and the sound mode is automatically set to AI Game Sound when the game signal (VRR)is delivered from the device.. This function is purposefully included to automatically adjust the sound and image quality.
TVsIndex summary
TroubleshootingIf your TV screen appears black and white, first check whether Grayscale mode is enabled, and turn it off.. Note that if Grayscale mode is on, the Picture Test image will also appear black and white.. If the issue continues, please contact LG Support for a detailed consultation and inspection.
TVsIndex summary
TroubleshootingInformation about Apps that can be installed on your LG Smart TV can be found on 'LG Content Store'.. The availability of supported apps may differ based on the region of purchase for the TV.. You can search for 'LG Content Store' on search engines, or access the LG Content Store through th.
TVsIndex summary
TroubleshootingInformation about Apps that can be installed on your LG Smart TV can be found on 'LG Content Store'.. The availability of supported apps may differ based on the region of purchase for the TV.. You can search for 'LG Content Store' on search engines, or access the LG Content Store through th.
TVsIndex summary
TroubleshootingUse the Home settings to select the screen that appears when you turn on the TV.. You may choose either the Home screen or the last external input viewed.. This feature only functions when the TV is turned on using the remote control.. If the TV is powered on using the physical power but.
TVsIndex summary
TroubleshootingUse the Home settings to select the screen that appears when you turn on the TV.. You may choose either the Home screen or the last external input viewed.. This feature only functions when the TV is turned on using the remote control.. If the TV is powered on using the physical power but.
TVsIndex summary
TroubleshootingYou can set the TV clock automatically using the time information included in digital broadcasts when the antenna is connected.. If your TV is connected to the internet, it can also set the clock automatically using the internet standard time.. The current TV time is used for features such.
TVsIndex summary
Troubleshooting➔ Connect the UHD antenna to the UHD TV port on the back of your TV.. Make sure the current location is covered by the UHD broadcasting service.. How to connect an antenna. Install an antenna in a location where it can receive a UHD signal and connect it to the UHD TV port on the back.
TVsIndex summary
TroubleshootingStandby mode provides various services through the TV even when you are not watching it.. When you set the standby mode function and turn off the TV with the remote control after watching, standby mode will be activated.. Even when standby mode is activated, you can use voice recognition or.
TVsIndex summary
TroubleshootingIs your TV making unusual or excessive noise?. Let's find out more.. Noise may be caused by the broadcast signal or a problem with your TV. Use the Sound Test feature to check for issues.. Try this.. Are you hearing noise while watching a channel?. ➔ Check for TV sound issues usi.
TVsIndex summary
RepairArtificial Intelligence (AI) Sound Pro is a feature that utilizes LG Electronics' deep learning technology to provide optimized sound and immersive surround effects based on the genre of the video.. This only applies to the TV speaker or devices that support the [Sound Share] feature and are c.
TVsIndex summary
RepairOtherwise, it may cause errors on the USB storage device.. To disconnect a USB storage device, select the device to be disconnected from the external input list on the TV and press the [Eject] button.. Try this. How to eject a USB device from products released in 2019 and onwards (WebOS.
TVsIndex summary
TroubleshootingLanguage Settings let you change the on-screen menu language, the audio language for digital broadcasts, and the on-screen keyboard language.. Available languages vary by region, and you can select only the languages listed.. The settings path may vary depending on your webOS version.. Y.
TVsIndex summary
TroubleshootingDolby Atmos delivers immersive, three-dimensional sound, making you feel like you’re right in the scene when watching supported content.. Dolby Atmos is available only on supported LG TV models or when a compatible soundbar is connected.. Things to Check Before Use. Connected device: E.
TVsIndex summary
RepairYou can perform a sound test to check for any abnormalities in the product.. If the sound is produced okay during the sound test, it may indicate a problem with the broadcast signal rather than the product itself.. In this case, please contact your broadcast service provider for further ass.
TVsIndex summary
TroubleshootingIf you hear a voice describing characters’ actions or scenes while watching TV, the [Video Description] feature designed for the visually impaired is enabled.. If you still hear the narration after turning off [Video Description] on the TV, check your set-top box settings as well.. Why is.
TVsIndex summary
TroubleshootingLG Gallery+ is an integrated service that combines Always Ready and the LG Gallery app.. It offers a variety of visual content, including famous paintings, nature scenes, and AI-generated images.. In addition to free content, a paid subscription gives you access to a wider selection for a r.
TVsIndex summary
TroubleshootingLG Channels is an exclusive, free service from LG that streams live TV—including news, TV shows, and entertainment—via the internet without additional equipment.. You can easily access the service by pressing the [Home] button or using the channel buttons on your remote.. Note: The numb.
TVsIndex summary
TroubleshootingWhen connecting the game console to HDMI, the TV is supposed to turn “ON” the game optimization function by automatically recognizing the game console function information.. But it may not automatically recognize depending on the game device or the connection input terminal.. You can us.
TVsIndex summary
TroubleshootingTo access various content and services on your TV, connect to the internet and agree to the User Agreements. If the agreement process fails, first check your TV's internet connection and ensure the Country/Region setting is correct. Service may be limited if the product is used outside the country where it was originally purchased or if it was purchased…
TVs
TroubleshootingThe menu path may vary depending on your webOS version.. Set-top box settings may be restricted for models purchased overseas.. Why Do I Need to Change the Location Settings?. If you have moved or changed your Internet Service Provider (ISP), you should update the location/region setting.
TVsIndex summary
TroubleshootingIf you've connected an external speaker, such as a soundbar, to your TV, you can change the audio output.. Before adjusting the settings, check whether your speaker is connected wired or wirelessly.. If you've set the output to an external speaker like a soundbar but don't hear any sound, c.
TVsIndex summary
TroubleshootingIf you've connected an external speaker, such as a soundbar, to your TV, you can change the audio output.. Before adjusting the settings, check whether your speaker is connected wired or wirelessly.. If you've set the output to an external speaker like a soundbar but don't hear any sound, c.
TVsIndex summary
TroubleshootingIf you've connected an external speaker, such as a soundbar, to your TV, you can change the audio output.. Before adjusting the settings, check whether your speaker is connected wired or wirelessly.. If you've set the output to an external speaker like a soundbar but don't hear any sound, c.
TVsIndex summary
TroubleshootingSelect TV models have a headphone jack, allowing you to connect headphones/earphones to your TV. Please refer to your product user manual to check if your TV supports this feature.. Note. The headphone jack is supported on select TV models.. Please refer to your product user manual for m.
TVsIndex summary
TroubleshootingSelect TV models have a headphone jack, allowing you to connect headphones/earphones to your TV. Please refer to your product user manual to check if your TV supports this feature.. Note. The headphone jack is supported on select TV models.. Please refer to your product user manual for m.
TVsIndex summary
TroubleshootingAI Picture Pro uses LG's deep learning technology to automatically adjust the resolution and color for optimal picture quality based on the content you're watching.. Note:. This feature is only supported for digital broadcasts, USB storage device videos, and HDMI video input.. This featu.
TVsIndex summary
TroubleshootingAI Picture Pro uses LG's deep learning technology to automatically adjust the resolution and color for optimal picture quality based on the content you're watching.. Note:. This feature is only supported for digital broadcasts, USB storage device videos, and HDMI video input.. This featu.
TVsIndex summary
RepairALLM [Auto Low Latency Mode] function ALLM uses technology that reduces the delay between game console input and TV output such as in-game sounds and images.. The settings for the ALLM function can be enabled or disabled from the Game Optimizer menu.. To use the Game Optimizer function, ens.
TVsIndex summary
TroubleshootingThe user guide for your TV can be found in the Support menu of the device.. TVs released in 2018 and earlier[ ~ webOS4.0]: Remote control Settings [ ] button → All Settings [ ] → [User Guide]. Navigating to the User Guide on a webOS24/25 TV (released from 2024 onward). 1. Press the r.
TVsIndex summary
TroubleshootingIf apps on your LG TV freeze or won’t open, the issue is often related to unstable network connection.. Check the cable connections between the TV and your router, then check the network status in the TV’s [Settings] menu.. Try connecting to a different network (e.g., mobile hotspot) to.
TVsIndex summary
TroubleshootingWhen the TV’s built-in speakers and an external speaker (such as a soundbar) play audio at the same time, you may hear an echoing sound.. This is typically caused by a slight audio delay (latency) because the TV and the soundbar process digital signals at different speeds.. To resolve thi.
TVsIndex summary
TroubleshootingIf your LG TV is not connecting to the internet, first check if other devices, such as a smartphone or laptop, can connect to the same network.. If no devices can connect, the issue is likely with your router or internet service provider (ISP).. If the TV is the only device that won't conne.
TVsIndex summary
TroubleshootingIf background music is too loud and you can’t hear the dialogue clearly, or the audio sounds like it’s echoing, try turning on [Clear Voice] or [Clear Voice Pro].. This feature reduces background noise and emphasizes speech frequencies to make dialogue easier to hear.. Press [Settings].
TVsIndex summary
TroubleshootingIn some cases, your TV may not automatically update, even when connected to the internet, if the region settings have changed.. If it is necessary to install updated software, you can download the file from the LG Electronics website and proceed with the installation.. How to manually update
TVsIndex summary
TroubleshootingHow to rename external devices on your TV.. You can change the name of external devices connected to your TV through Home Hub.. The steps are as follows: [Input] → [Home Hub] → [Options] → [Edit Inputs].. Try this. 2. Select the Options [ ] icon.. 3. Under Options, choose [Ed.
TVsIndex summary
TroubleshootingA ‘reset’ refers to restoring a product to its initial settings at the time of purchase.. By performing a reset, issues such as a malfunctioning Magic Remote or errors related to TV software or app can be resolved.. It is however important to note that the reset will erase all apps that.
TVsIndex summary
TroubleshootingA ‘reset’ refers to restoring a product to its initial settings at the time of purchase.. By performing a reset, issues such as a malfunctioning Magic Remote or errors related to TV software or app can be resolved.. It is however important to note that the reset will erase all apps that.
TVsIndex summary
TroubleshootingIf you're using a digital indoor/outdoor antenna, a community antenna, or a cable provider's antenna connected directly to the back of the TV, Favorite Channels may be a useful feature to you.. Use this feature when setting up the TV for the first time, after moving to a new location, or if yo.
TVsIndex summary
TroubleshootingIf you're using a digital indoor/outdoor antenna, a community antenna, or a cable provider's antenna connected directly to the back of the TV, Favorite Channels may be a useful feature to you.. Use this feature when setting up the TV for the first time, after moving to a new location, or if yo.
TVsIndex summary
TroubleshootingAI Sound Pro uses LG's deep learning technology to optimize sound and provide immersive surround effects based on the genre of video content.. Keep this in mind!. This feature only applies to the TV's internal speakers or devices connected to the HDMI (eARC/ARC) port that support Sound Share.
TVsIndex summary
TroubleshootingAI Sound Pro uses LG's deep learning technology to optimize sound and provide immersive surround effects based on the genre of video content.. Keep this in mind!. This feature only applies to the TV's internal speakers or devices connected to the HDMI (eARC/ARC) port that support Sound Share.
TVsIndex summary
TroubleshootingLet's find out more.. This feature is available when using the TV speakers or a connected device that supports TV Sound Share.. ※ As of 2022, compatible soundbar models for Sound Share: SP2, QP5W/QP5BE. Try this.. Select [All Settings] from the [Settings] menu.. This guide was cr.
TVsIndex summary
TroubleshootingYou can set up a password to restrict access to specific features, including channels, apps and inputs.. To use this feature, you must first enable the Lock feature in the Safety menu (see the section titled "How to Enable or Disable the Lock Feature").. You can also disable the Lock featur.
TVsIndex summary
TroubleshootingAudio Guidance is a feature that assists vision-impaired users by reading aloud on-screen menus and device statuses.. This feature can be enabled or disabled from the TV’s Settings menu.. Try this. How to find Audio Guidance in Settings. TVs released before 2020 [earlier than WebOS5.
TVsIndex summary
TroubleshootingAudio Guidance is a feature that assists vision-impaired users by reading aloud on-screen menus and device statuses.. This feature can be enabled or disabled from the TV’s Settings menu.. Try this. How to find Audio Guidance in Settings. TVs released before 2020 [earlier than WebOS5.
TVsIndex summary
TroubleshootingAudio Guidance is a feature that assists vision-impaired users by reading aloud on-screen menus and device statuses.. This feature can be enabled or disabled from the TV’s Settings menu.. Try this. How to find Audio Guidance in Settings. TVs released before 2020 [earlier than WebOS5.
TVsIndex summary
TroubleshootingAI Sound uses AI to analyze content in real time to deliver optimized audio effects and clearer voices.. It also uses advanced audio technologies to create immersive 3D sound.. This function applies only to the TV’s internal speakers or an LG soundbar that supports TV Sound Mode Share.. ..
TVsIndex summary
RepairThe [Lock] feature allows you to lock specific channels and external inputs.. To access a locked channel or external input, you need to enter the lock password to unlock temporarily.. Causes and Symptoms. I am prompted to enter a password.. I want to lock some channels.. I want to.
TVsIndex summary
RepairIf you have connected an external Sound Out device other than a TV speaker, you must set the output speaker of the TV separately to hear the sound from the connected speaker.. I connected an external output speaker to the TV like a soundbar, but I don't hear any sound.. Check how your conne.
TVsIndex summary
TroubleshootingYou can apply the TV's sound mode to the soundbar or select the soundbar's sound mode via the TV settings.. The soundbar is connected to a standard HDMI port, instead of the HDMI (ARC) port.. 2021 models or later (webOS 6.0 or later): Press the [Settings] button on your remote > [All Settin.
TVsIndex summary
RepairSet-top boxes have a certain delay time when changing channels.. This may vary depending on the set-top box service provider.. Sometimes, a set-top box error or a communication problem may be the cause of a delay in channel display.. In this case, resetting the set-top box may solve the.
TVsIndex summary
RepairSet-top boxes have a certain delay time when changing channels.. This may vary depending on the set-top box service provider.. Sometimes, a set-top box error or a communication problem may be the cause of a delay in channel display.. In this case, resetting the set-top box may solve the.
TVsIndex summary
TroubleshootingLet's find out more.. If multiple devices, such as a set-top box and Bluetooth speakers, are connected to your TV, the Bluetooth speaker's volume may be set too low.. If the volume remains low even after increasing it with the TV remote, adjust the volume directly on the Bluetooth device.
TVsIndex summary
TroubleshootingAre you experiencing the following problems?. When connecting to certain websites, the TV powers off and on.. A certain website does not open.. A system message reading ‘This app will restart for more efficient memory use’ appears and the app does not run.. To resolve such problem.
TVsIndex summary
RepairOnce your remote control is paired, you can see a pointer appearing on your TV screen when you shake the remote control.. My AI remote control is not paired with my TV.. Have you paired your AI remote control to your TV?. ➔ Press the wheel on your remote control to start pairing.. O.
TVsIndex summary
RepairPower cord contact abnormality - Simply unplugging the cord and plugging it in correctly may resolve the symptoms.. Remote control issue - If the remote doesn't power on the same after replacing the batteries in the remote, the remote may need to be checked and replaced.. Outlet fault - if.
TVsIndex summary
TroubleshootingIf the PC is set to a resolution not supported by the TV, or if there is an issue with the computer's graphics card driver, an [Unsupported Mode] message may appear.. Try this.. Do you want to change the PC resolution?. ➔ Right-click on the PC desktop and go to Display Settings.. .
TVsIndex summary
TroubleshootingWhen audio problems occur, such as static sounds, perform a Sound Test to check whether your TV is the source of the problem.. If no issues were found in the Sound Test, check the audio output of external devices connected to your TV.. How to run the Sound Test. [2024 webOS24 OLED TV]. ..
TVsIndex summary
TroubleshootingWhen audio problems occur, such as static sounds, perform a Sound Test to check whether your TV is the source of the problem.. If no issues were found in the Sound Test, check the audio output of external devices connected to your TV.. How to run the Sound Test. [2024 webOS24 OLED TV]. ..
TVsIndex summary
TroubleshootingLet's find out more.. An incorrect picture size setting can make the image appear stretched or distorted.. If the picture size is not set to 16:9, change it to 16:9.. If the issue persists, change the picture size to "Original Ratio".. Try this.. Change the picture size to match th.
TVsIndex summary
TroubleshootingDuring the monsoon season, humidity and moisture levels are higher than usual.. This increases the risk of electrical leakage and shock, so extra care is needed when using electronic devices, including your TV.. ※ Please be sure to observe the following.. Never touch a power strip or o.
TVsIndex summary
TroubleshootingCheck the installation location and feasibility before purchasing a TV. Verify the size of the desired model on the LG Electronics website.. This information is for reference during installation, so please seek help from a professional consultant or installation expert.. When setting up you.
TVsIndex summary
TroubleshootingCheck the installation location and feasibility before purchasing a TV. Verify the size of the desired model on the LG Electronics website.. This information is for reference during installation, so please seek help from a professional consultant or installation expert.. When setting up you.
TVsIndex summary
TroubleshootingNewly purchased TVs and replacement screens come with a protective film over the screen.. If a technician installed your TV, they should have removed this film for you.. However, if you installed the TV yourself, please remember to remove the protective film before using the device.. Thi.
TVsIndex summary
TroubleshootingIf there is an issue with the set-top box or the communication line, the screen may freeze or cut out intermittently.. Resetting the set-top box may help resolve these issues. ※ If the problem persists after resetting the set-top box, please contact your service provider.. 1. Turn off the.
TVsIndex summary
TroubleshootingAI Acoustic Tuning is a function that optimizes the TV sound according to the environment by measuring the space where the TV is installed using the microphone of the AI remote control.. After the measurement is completed, you can select the desired sound.. Spatial recognition sound is supp.
TVsIndex summary
TroubleshootingAI Acoustic Tuning is a function that optimizes the TV sound according to the environment by measuring the space where the TV is installed using the microphone of the AI remote control.. After the measurement is completed, you can select the desired sound.. Spatial recognition sound is supp.
TVsIndex summary
TroubleshootingYou can enable the sound mode of the TV speaker on the sound bar or enable that of the sound bar on the TV.. The sound bar connected to HDMI (ARC) must first support TV sound sharing or integrated sound control.. ※ Supported models as of the year 2022: SP2, QP5W/QP5BE.. Try this. To.
TVsIndex summary
TroubleshootingYou can enable the sound mode of the TV speaker on the sound bar or enable that of the sound bar on the TV.. The sound bar connected to HDMI (ARC) must first support TV sound sharing or integrated sound control.. ※ Supported models as of the year 2022: SP2, QP5W/QP5BE.. Try this. To.
TVsIndex summary
RepairThe adapter is a device that supplies stable power to the TV, and when the TV is operating, it constantly converts AC power into DC power.. In this process, heat is generated from internal circuit parts (transformer and semiconductor parts).. Accordingly, you may feel that the surface of th.
TVsIndex summary
RepairSince the AI (magic) remote control continuously communicates with the TV, it consumes more battery life than a normal remote control, and when the remote control batteries are low, the AI (magic) remote control may not work smoothly or may not work at all.. When a message asking you to replac.
TVsIndex summary
RepairThis may be the case where the TV remote receiver is blocked by obstacles (picture frame, sound bar, etc.) hampering the signal reception, or where the remote control’s battery has run out.. My remote does not work.. The TV won’t turn off with the TV remote control?. ➔ Turn off the.
TVsIndex summary
TroubleshootingColored dots shown on the screen consist of approximately two million to six million pixels.. Sometimes, approximately 1PPM (one in a million) of inactive pixels may be displayed as fine dots, but they do not affect the performance and reliability of the product.. Defective pixels, which ma.
TVsIndex summary
Repair➔ When there is a plastic odor even though a new product has been installed. Typical electronics consist of special plastic covers and internal parts that protect the product.. In the manufacturing process, if products that are not sufficiently ventilated are packaged and installed after.
TVsIndex summary
TroubleshootingIf you notice that the entire screen appears reddish when the TV is connected to the set-top box, it may be due to a poor HDMI cable connection.. The connection to your set-top box is bad.. ➔ Try reconnecting the HDMI cable to the set-top box.. Reconnecting the HDMI cable to the set-to.
TVsIndex summary
TroubleshootingIf your TV only displays in a certain color, such as red or blue, the HDMI cable connection may need to be inspected.. If color distortion occurs on certain channels or screens, the issue is likely with the broadcast signal rather than the TV itself.. If all screens show abnormal colors, pe.
TVsIndex summary
TroubleshootingIf there is no sound or picture, first make sure the TV is turned on.. Then press a volume button on the remote control to check if the volume bar appears on the screen.. If the volume bar appears, the problem may be with the external device or cable connections.. If the volume bar does.
TVsIndex summary
TroubleshootingIf there is no sound or picture, first make sure the TV is turned on.. Then press a volume button on the remote control to check if the volume bar appears on the screen.. If the volume bar appears, the problem may be with the external device or cable connections.. If the volume bar does.
TVsIndex summary
Troubleshooting➔ If the video and audio do not sync only on a particular channel, it is highly likely that there is a problem with the broadcast signal of that channel.. Please contact your broadcast service provider first for assistance.. If the video and audio are not syncing on all channels. ➔ T.
TVsIndex summary
TroubleshootingIf your LG TV screen flickers or goes black, the broadcasting signal may be too weak or unstable.. Check the signal strength through the TV’s menu.. If the signal is low, contact your service provider for assistance.. Flickering may also occur due to a TV-related issue.. Use the rem.
TVsIndex summary
TroubleshootingAn issue with your set-top box or the connection cable can cause the picture to freeze or cut out intermittently.. Resetting your set-top box may resolve this issue. ※ If the problem persists after resetting the set-top box, please contact your service provider.. 1. Turn off your TV using.
TVsIndex summary
TroubleshootingAn issue with your set-top box or the connection cable can cause the picture to freeze or cut out intermittently.. Resetting your set-top box may resolve this issue. ※ If the problem persists after resetting the set-top box, please contact your service provider.. 1. Turn off your TV using.
TVsIndex summary
TroubleshootingMy TV works normally, but the power indicator is not lit up.. Try this. Press the button on the TV remote and select [All Settings] → [General] → [System] → [Additional Settings] → [Standby Light].. Turn on the TV and press the [Settings] button on your TV remote.. Select [All.
TVsIndex summary
TroubleshootingIn standby mode, the standby light on the lower edge of the TV screen will be on.. If the standby light is off, inspect the power cord connection.. Note. If your TV has power, but the standby light is off, enable Power Indicator from the TV's settings menu.. Try this.. Is the stand.
TVsIndex summary
TroubleshootingChanges to the speaker settings may prevent the TV volume display from appearing.. Let's find out more.. The TV volume display only appears when the audio output is set to [TV Speaker].. Check the current speaker output setting.. Try this.. Is the volume display not appearing on an.
TVsIndex summary
TroubleshootingWith the [Auto Volume] feature, you can reduce the volume difference between channels and broadcasts.. ※ The method for adjusting the setting may vary depending on the product.. Try this. Setting Auto Volume. Select [All Settings] → [Sound] → [Advanced Settings] → [Automatic V.
TVsIndex summary
TroubleshootingWith the [Auto Volume] feature, you can reduce the volume difference between channels and broadcasts.. ※ The method for adjusting the setting may vary depending on the product.. Try this. Setting Auto Volume. Select [All Settings] → [Sound] → [Advanced Settings] → [Automatic V.
TVsIndex summary
TroubleshootingNetwork error or broadcast reception error messages appear on the TV screen,and broadcasts are not receiving properly.. Let's Find Out More. If you are using a set-top box with your TV,these error messages might appear due to issues with the set-top box itself.. Please verify with your s.
TVsIndex summary
TroubleshootingHDMI cables support CEC capability, enabling power control between products.. The power may turn on or off automatically due to a malfunction of the CEC function.. Causes and Symptoms. Try this. Does your TV turn on or off by itself?. ➔ Go to the Settings menu and disable the [Au.
TVsIndex summary
TroubleshootingHDMI cables support CEC capability, enabling power control between products.. The power may turn on or off automatically due to a malfunction of the CEC function.. Causes and Symptoms. Try this. Does your TV turn on or off by itself?. ➔ Go to the Settings menu and disable the [Au.
TVsIndex summary
TroubleshootingWall-mounting a TV requires both expertise and an understanding of the wall type and installation environment.. The choice of wall bracket depends on the type of TV, and the installation method may vary accordingly.. To avoid potential damage, it is strongly recommended to have the TV mount.
TVsIndex summary
TroubleshootingWall-mounting a TV requires both expertise and an understanding of the wall type and installation environment.. The choice of wall bracket depends on the type of TV, and the installation method may vary accordingly.. To avoid potential damage, it is strongly recommended to have the TV mount.
TVsIndex summary
TroubleshootingWhy is my TV not recognizing the USB storage device?. Your TV may not be recognizing the USB storage device (USB flash drive, external hard drive) due to an incompatible file system, or insufficient power supply to the hard drive, or other reasons.. USB storage devices with built-in autorun.
TVsIndex summary
TroubleshootingIf subtitles are not displaying even though the video and subtitle files have the same name, the issue might be with the subtitle itself.. Additionally, if the video file's codec isn't supported, it might play on a PC but not display subtitles on your TV. TVs have less memory than PCs, limitin.
TVsIndex summary
RepairLocation must be done in order to set the universal remote control.. If the LG Services Country and address are not set properly, you may not be able to search for the desired service provider.. Causes and symptoms. Try this. Can’t you search for a service provider?. Check the Lo.
TVsIndex summary
TroubleshootingIf the volume level does not appear on the TV screen when you adjust the sound, the audio output setting may have been changed.. When an external audio device such as a soundbar or Bluetooth headphones is connected, the TV’s speaker setting may change.. In this case, the on screen volume.
TVsIndex summary
OperationAuto : TV sensor detects the ambient lighting and automatically adjusts the screen brightness.. Some models may not be supported.. Minimum Brightness : You can set how dark the screen is when the Energy Saving. The configurable items differ depending upon model.. If you use Energy Sav.
TVsIndex summary
RepairA peripheral device can be connected through an HDMI cable. ※ Depending on the SIGNATURE model, the location of the HDMI cable connection terminal may differ.. 1. Prepare a device to connect and an HDMI cable.. 2. Prepare the cable to be connected and remove the right cover as shown in th.
TVsIndex summary
TroubleshootingYou can also select your desired app directly.. Since StanbyME TV uses an independent operating program [ WebOS ], other programs on the device may not run.. You can select LG Apps (Content Store) on the home screen and install an app.. 2. Select [Search] and install desired apps.. Yo.
TVsIndex summary
RepairUsing a dedicated remote control and a standard remote control at the same time. ➔ How to use [ Settings ] → [ All Settings ] → [Standard] → [System] → [Additional Settings] → [Use Provided Remote Only] → [OFF]. 1. Touch the [Settings] screen at the top right of the screen or.
TVsIndex summary
RepairIn StanbyME TV, a bracket is attached to prevent the plug from being disconnected or damaged while being moved.. When connecting for charging, if the plug is not properly inserted into the bracket, the product may not be charged properly or the plug may come out.. Try this. Does the adap.
TVsIndex summary
TroubleshootingHulu is a premium app subscription that gives you access to thousands of shows, movies, and more that comes preinstalled on your LG TV.. If you are having trouble accessing Hulu, this can normally be resolved with some simple troubleshooting.. Try This. If the apps do not work on the TV.
TVsIndex summary
TroubleshootingAmazon ® instant video provides streaming movies and TV shows directly to your Smart Blu-ray Player. Some issues may be related to the Amazon ® instant video servers, or your Internet connection. Refer to the options below for Blu-ray Player related troubleshooting.
TVs
TroubleshootingIf the installed application is not working, several steps can be completed to attempt to correct the issue.
TVs
TroubleshootingIf you're having trouble playing either a Blu-ray Disc or a DVD, answer a few simple questions below for advice on how to solve the issue.
TVs
OperationThe LG Blu-ray Player Menu Settings allow you to customize your personal viewing experience.
TVs
TroubleshootingIn order to connect a Bluetooth speaker/headset to your LG smart television, you need to turn on the peripheral’s Bluetooth function and search for devices.
TVs
TroubleshootingProjectors are imaging devices that use light to project images on a screen in front of them. The clear advantage of a projector over any flat panel display televisions lies in filling incredibly large screen sizes and can usually convert any opaque flat wall into an impressive movie silver screen.
TVs
RepairAlthough you did not press anything on the remote controller while watching TV, the broadcast station channel automatically changed.. Cause and Symptoms. TV switches channels without input from the user.. An external device remote control with the TV control function could be changing th.
TVsIndex summary
TroubleshootingCustomers attempting to connect an analog peripheral device to a brand new digital television are left in an awkward predicament on account of an incompatibility issue.. EXAMPLES of analog video peripheral devices. Legacy televisions. LG Electronics last attempt at providing an option go.
TVsIndex summary
TroubleshootingConnect digital amplifier’s digital sound input terminal and TV’s optical digital sound output terminal with an optical (toslink) cable.. Should the Amplifier/Receiver support HDMI 1.4 version featuring ARC (Audio Return Channel) you may wish to hook-up sound peripheral to television via H.
TVsIndex summary
InstallationDepending on the model of your Blu-ray Player, you may have several options for connecting to external devices. If your Blu-ray Player is built-in to a Sound Plate or Home Theater System, you may also have some options to input audio or video.
TVs
TroubleshootingThe absence of audio coming from your sound system can be frustrating, but the steps below will help to find and resolve the issue.
TVs
RepairTo enhance and improve the clarity of human voice frequencies, enable the Clear Voice function.. Clear Voice sound mode - Helps boost voice quality from background noise and music.. This mode is useful when listening to poorly mixed audio, low on-screen conversation volume or if the dialogu.
TVsIndex summary
TroubleshootingIf you experience remote control issues or app errors on your LG TV, the [Reset to Initial Settings (Factory Reset)] feature can help resolve the problem. Please note that performing a full reset will remove all installed apps and personal settings.
TVs
TroubleshootingYou can accept or decline each agreement and change your selections at any time in the TV’s Settings menu. You only need to accept the agreements required for the features you want to use.
TVs
OperationOfficial LG USA Help Library entry for “How To Access and Troubleshoot Disney+ On An LG Smart TV- WebOS 6.0”. Open the source article for complete, model-specific instructions and safety guidance.
TVsIndex summary
TroubleshootingOfficial LG USA Help Library entry for “How To Access and Troubleshoot Sling TV On An LG Smart TV”. Open the source article for complete, model-specific instructions and safety guidance.
TVsIndex summary
TroubleshootingYou can set the wake-up word for hands-free voice control to either “Hi LG” or “Hi TV.” Press Settings on your remote. Then, select All Settings, General, AI Service, and Voice Recognition Settings. Select the wake-up word you want to use.
TVs
TroubleshootingTo listen to your LG TV through Bluetooth headphones or a speaker, set the sound output to Bluetooth in the TV's settings menu.. Turn on your Bluetooth device and put it in pairing mode.. Then, select your device from the list on the TV screen.. Why won't my Bluetooth device connect to t.
TVsIndex summary
TroubleshootingTo watch UHD broadcasts, place a UHD antenna near a window to minimize signal interference. Next, connect the antenna to the antenna input on the back of your TV. Once connected, run Auto Tuning in your TV settings to scan for channels.
TVs
Product UsageConnect your PC or laptop to your LG TV to enjoy your computer screen on a bigger, more immersive display.. Choose the setup that works best for you.. You can choose a stable wired HDMI connection, or a wireless screen share (mirroring) from your Windows PC or Mac.. Connection steps vary.
TVsIndex summary
TroubleshootingYou can use your TV’s MAC address to configure router security settings or register your TV on a network.. You need your TV's MAC address if your router uses MAC address filtering to allow only registered devices to connect.. You also need it to manually register your TV with an internet.
TVsIndex summary
TroubleshootingIf you do not hear sound after connecting your PC to your LG TV with an HDMI cable, your computer may be using the wrong audio output device or the cable might be loose. To fix this, select your LG TV as the audio output device on your computer taskbar or unplug and reconnect the HDMI cable.
TVs
TroubleshootingIf the screen on your LG TV looks dark or dim, it is usually because [Energy Saving] is turned on or [Picture Mode] is not set correctly. Use the remote to set [Energy Saving Step] to [Off], then change [Picture Mode] to [Standard] to resolve this. If changing these settings does not resolve the issue, try resetting the picture settings.
TVs
TroubleshootingIf the picture on your LG TV appears too large or subtitles are cut off, the aspect ratio may have been changed or zoomed in. To fix this, press the [Settings] button on your remote. Go to [All Settings], [Picture], [Aspect Ratio], and select [16:9] or [Original]. Note that while using apps such as Netflix or YouTube, the aspect ratio cannot be changed…
TVs
TroubleshootingIf closed captions are not showing on your LG TV, first check your antenna connection, set-top box, and whether the broadcaster provides captions. For standard over-the-air broadcasts, you can turn on captions in the Accessibility menu on your TV. If you are using an external device like a set-top box or a streaming app like Netflix, you need to turn on…
TVs
TroubleshootingThe LG Magic Remote lets you point at the TV screen and navigate as intuitively as a mouse.. If the pointer doesn't appear on screen, the remote has likely lost its connection to the TV.. To fix this, re-register the remote to your TV.. If voice recognition isn't working, make sure you'r.
TVsIndex summary
TroubleshootingLines, dots, or marks on your LG TV screen may be caused by the broadcast signal or a connected cable. Set the aspect ratio to 16:9, and check the HDMI cable connection. You can also run Screen Self-Diagnosis to check whether the issue may be related to the TV.
TVs
TroubleshootingOLED monitors use self-lit pixels to produce bright, clear images. Because the display generates heat during use, leaving the same image on the screen for a long time may cause faint marks. Run Image Cleaning from the monitor settings to refresh the pixels and reduce these marks.
TVs
TroubleshootingIf lines or spots appear on your LG OLED TV screen, first check the connections for external devices, like your set-top box or HDMI cables, to rule out a signal issue.. If an external device isn't the cause, you can easily restore picture quality by running Pixel Cleaning (or Pixel Refresher),.
TVsIndex summary
TroubleshootingIf your LG Magic Remote pointer doesn't appear on the screen, it is usually due to low batteries, a disconnected remote, or the Audio Guidance feature being turned on. First, try replacing the batteries with new ones. If the pointer still doesn't appear, make sure Audio Guidance (Accessibility) is turned off in your TV settings, and then pair the remote with…
TVs
TroubleshootingYou can install a variety of apps from the LG Apps and delete the ones you no longer need. If an app won't install, make sure you're signed in to your LG Account, your TV is connected to the internet, your LG Services Country setting matches your region, and your TV has enough storage space. If you're still having trouble after checking these settings, you…
TVs
TroubleshootingClean your LG projector correctly to maintain a clear picture and prevent damage. Before you begin, turn off the projector, unplug the power cord and adapter, and allow it to cool completely. Using a soft microfiber cloth, such as a lens cleaning cloth, gently wipe the lens and sensors to avoid scratching them. Do not use water or chemical cleaners, as they…
TVs
TroubleshootingUse the Lock feature on your LG TV to prevent children from accessing inappropriate content through channels, apps, or external inputs. You can find the default password in the user manual included with your TV. Use this password to manage your TV at any time.
TVs
TroubleshootingYou can choose whether your LG Smart TV starts on the Home screen or the last used input when you turn it on. Select the last used input if you want to watch a connected device right away. Select the Home screen if you want to browse smart content first. You can easily set up your preferred startup screen based on your TV's release year and webOS version.
TVs
TroubleshootingYour TV sets the current time automatically when connected to the internet.. If the time is incorrect, you can set the date and time manually in Settings.. Why Is the TV Time Incorrect or Not Displayed?. If your TV is not connected to the internet, it may not receive the correct time aut.
TVsIndex summary
Product UsageMany LG WebOS TVs offer Bluetooth connectivity, allowing users to connect Bluetooth controllers for an enhanced gaming experience.. WebOS Gaming enables users to enjoy the latest games—ranging from action and shooter to RPG—without the need for a console.. Supported apps include Amazon.
TVsIndex summary
TroubleshootingSign in to your LG Account on your TV to use personalized content recommendations, apps, and other smart features. You can open the sign-in screen from the Home screen or the Settings menu. The menu path varies by webOS version.
TVs
TroubleshootingLG TVs, StanbyME, and projectors use the same remote control signals. If your products are close together, pressing a button on one remote might turn them on or off at the same time. For StanbyME and supported projectors, turn on the Use Provided Remote Only setting in the settings menu to limit the product to its provided remote. If this setting is…
TVs
TroubleshootingIf multiple devices turn on with one remote, they may be responding to the same LG remote control signal.. You can also move the devices farther apart or cover the remote control sensor on the device you do not want to control.. Why Do Multiple Devices Turn On With One Remote?. LG TVs, S.
TVsIndex summary
TroubleshootingIf the Pixel Cleaning incomplete notification keeps appearing while you use your LG OLED TV, the process may have been interrupted because your TV lost power or a connected device turned it back on.. Keep your TV plugged in while it remains in standby mode.. Temporarily turn off Simplink (H.
TVsIndex summary
TroubleshootingIf the TV audio is out of sync, first, check if the issue occurs on only one specific channel. If the audio is out of sync on all channels, go to [Match Screen and Sound] and turn on [Bypass]. If the issue continues, turn off [Bypass] and adjust the speaker delay setting.
TVs
TroubleshootingYou can turn off the sound that plays when you turn your LG TV on or off. The power sound can only be turned on or off, and you cannot adjust the volume. Turning on Audio Guidance automatically turns on Device Power Sound. This feature is available only on supported models. Check your user manual to see if your TV supports this feature.
TVs
TroubleshootingLG Magic Remotes for TVs released in 2021 or later do not have a dedicated set-top box power button. If a No Signal message appears on your TV, press the More Actions (...) button on the remote and select the on-screen Power icon to turn on the set-top box.
TVs
TroubleshootingTo turn your TV and an HDMI-connected device, such as a set-top box or soundbar, on or off together, set Simplink (HDMI-CEC) or Auto Power Sync to On in your TV settings.
TVs
TroubleshootingUpdating your LG TV to the latest software version can add new features and improve system stability for a better viewing experience.. If your TV is connected to the internet, you can check for and install the latest version from the Settings menu.. If your TV isn't connected to the interne.
TVsIndex summary
Product UsageNote: Starting from 2020 model, Nvidia GPU auto detection is supported both 4K or 8K TV
TVs
TroubleshootingLG Remote Service allows a support agent to remotely diagnose and troubleshoot your TV. To use this feature, connect your TV to the internet, and then follow the menu path for your TV to open LG Remote Service and get an access code.
TVs
Troubleshooting1. Tune the TV channel to Channel 3 or 4 that you used to watch before.
TVsIndex summary
TroubleshootingDo you want to connect the sound bar and TV by using the ARC function to enjoy deeper and richer sounds from TV?
TVs
TroubleshootingPress the F key on the main body of the sound bar or press the F key on the sound bar remote controller to select the BT mode. Press down the auto power-off key of the remote controller for about 2 seconds. On the left, the red LED blinks and it means that the setting is completed.
TVs
TroubleshootingIf a Pixel Cleaning notification keeps appearing on your LG OLED TV, the process may have been interrupted for one of the following reasons:
TVs
TroubleshootingIf your LG TV screen flickers or goes blank, this usually happens when the broadcast signal is weak or the connection to an external device, such as a set-top box, is unstable.. Use your remote to open the TV menu and check if it appears normally.. If the menu is clear, reconnect your HDMI.
TVsIndex summary
TroubleshootingIf your TV won’t turn on, check the power connection and the standby light on the lower edge of the TV. Disconnect the power cord, reconnect it securely, and then press the power button on the TV. If the TV turns on with the power button, replace the remote control batteries. If the TV still does not turn on, check the power outlet and circuit breaker.
TVs
TroubleshootingAn unstable broadcast signal or a connection issue with an external device often causes a double image or ghosting on your TV screen. Run Screen Self-Diagnosis to determine if the issue is with your TV or the external signal.
TVs
TroubleshootingAn unstable broadcast signal or a connection issue with an external device often causes a double image or screen shaking on your TV screen. Run Screen Self-Diagnosis to determine if the issue is with your TV or the external signal.
TVs
OperationSometimes it helps to start from scratch. That's where Initialize comes in.
TVs
OperationWe're sure you know a lot of what your remote does. And, in fact, while some LG remotes may differ in appearance, their functionality is similar. To learn about all of the buttons and their functions, look at the description below. (BP530 & BP330)
TVs
TroubleshootingTo use many of the Smart functions and Apps on your Smart Blu-ray Player, you'll need to connect to a network with Internet access. The items below will provide the necessary information to get you connected.
TVs
OperationFirmware updates are released on a regular basis for network enabled Blu-ray Players. These updates are used to enhance current features, fix bugs, and in some cases add additional applications to the device.
TVs
OperationThe first thing we would like to help you do is get your LG Smart Blu-ray Player hooked up to your television so you can start enjoying its many features. Even if you've already hooked it up to your television, you may want to double-check that you have everything set up correctly.
TVs
RepairYou can turn on the TV with voice commands if the product supports the Direct Voice Recognition feature.. If you say “Hi LG” while your TV is turned off, a signal sound is produced.. If you say “Turn on the TV” after the signal sound, your TV turns on.. The Direct Voice Recogniti.
TVsIndex summary
RepairUsing the provided remote control and a standard remote control at the same time. ➔ How to use [ Settings ] → [ All Settings ] → [Standard] → [System] → [Additional Settings] → [Use Provided Remote Only] → [OFF]. 1. Touch the [Settings] screen at the top right of the screen or.
TVsIndex summary
TroubleshootingThe remaining battery level is displayed on the top right of the home screen, and is also indicated by the LED color on the stand.. StanbyME TV has a built-in battery in the stand, and you can use the product for a certain period of time with the battery only without power supply.. The maxi.
TVsIndex summary
RepairI have switched the screen to the vertical mode, but the screen does not change to the vertical mode.. In StanbyME TV, you can enjoy various services in the vertical screen, but there is a difference in functions supported according to the company that provides the app.. YouTube app support.
TVsIndex summary
RepairWhile touching and holding down the top edge, move it down to display the [brightness and volume control menu].. In StanbyME TV, you can run apps, move the screen, adjust brightness and volume, and run virtual remote control by touching the screen.. While touching and holding down the top,.
TVsIndex summary
RepairIn the StanbyME TV, a bracket is attached to prevent the plug from being disconnected or damaged while being moved.. When connecting for charging, if the plug is not properly inserted into the bracket, the product may not be charged properly or the plug may come out.. Try this. Does the.
TVsIndex summary
Troubleshooting※ This is different from initializing the webOS program and does not affect the product settings, just like booting a PC by long pressing the power button.
TVs
RepairAfter touching and holding down the progress bar for about 2 seconds, you can move it to the left or right to watch the scene you want.. In StanbyME TV, each app can be operated by touch, but the functions supported differ depending on the company that provides the app.. In the case of apps.
TVsIndex summary
RepairThis is a symptom that occurs since the Netflix app is divided into two areas: A [Search Area] and B [Display Area].. In the Netflix app, the [Search Area] is selected by default when you perform content search.. So, when you attempt to scroll through the search results in B [Display Area],.
TVsIndex summary
RepairMatter is a global communication standard that lets you control smart home devices from multiple manufacturers with a single app.. You can even connect one Matter-certified device to multiple platforms and control multiple Matter devices simultaneously.. Make sure to check the following bef.
TVsIndex summary
RepairMake sure that your TV and router are turned on.. If your TV is far from the router, you may experience some latency or performance issues during the registration or installation process due to weak signals.. Turn off mobile data / Connect to a Wi-Fi network. Disable mobile data or cellu.
TVsIndex summary
Troubleshooting2. With the earbuds in the cradle, open the charging case. The battery status light blinks blue. If it doesn't blink, touch and hold the touchpad on the left or right earbud for 3-5 seconds.
TVs
RepairThe store mode is a function used when displaying products in a store, and when this function is set, related messages or advertisements may be displayed on the screen.. Press the button on the remote control and select [All Settings] → [General] → [Devices] → [TV Management] → [Home/S.
TVsIndex summary
Repair➔ If the video and audio do not sync only on a particular channel, it is highly likely that there is a problem with the broadcast signal of that channel.. Please contact your broadcast service provider first for assistance.. If the video and audio are not syncing on all channels. ➔ T.
TVsIndex summary
RepairBefore installing the TV stand, be sure to read the product manual and familiarize yourself with the instructions for safety.. When assembling the stand and TV, find a flat table or floor and lay a soft, fluffy cloth on it.. Then carefully place the screen face down on the cloth and start a.
TVsIndex summary
RepairYou can connect your smartphone or PC in two ways: PTP (removable disks) and MTP.. Both protocols support data backup between a smartphone and a PC, but only smartphones supporting PTP can be connected to the TV.. ※ MTP connection is not supported by the TV.. Note. PTP (Picture Tran.
TVsIndex summary
RepairDo you want to connect a set-top box to your LG TV?. A set-top box is an external device that allows users to enjoy various content, such as broadcasting, movies, shopping, and games, through the Internet on TV by subscribing to the IPTV (Internet Protocol Television) service.. To use the s.
TVsIndex summary
RepairWhen installed to models other than those specified below, a Gallery Stand may not fit right or present some problems, and the installed height may deviate from the figures in the table below, even when it fits.. Models released in 2019. Move left or right to check the contents.. Models.
TVsIndex summary
TroubleshootingIf gathering information for customer service or confirming model information to complete product registration, information can be easily accessed in the settings of your TV.
TVs
TroubleshootingSmart TV software updates are automatically performed when the TV is connected to the network and the automatic update is enabled.. If the TV is not connected to the network or does not have the smart functionality, you can manually update the firmware by storing it on a USB storage and connec.
TVsIndex summary
TroubleshootingSmart TV software updates are automatically performed when the TV is connected to the network and the automatic update is enabled.. If the TV is not connected to the network or does not have the smart functionality, you can manually update the firmware by storing it on a USB storage and connec.
TVsIndex summary
RepairWhen a problem occurs with the set-top box or the communication lines, screen images may break up or freeze.. These symptom can be addressed by initializing the set-top box. ※ If the problem persists even after initialization, please contact your communications carrier for troubleshooting.. .
TVsIndex summary
Product UsageIf a 4K signal is transmitted to the set-top device but 4K broadcasts do not appear on your LG TV, you must first check if the HDMI cable you are using is version 2.0 or higher and then run TV settings.. Try This. To watch broadcasts in 4K, there must be a 4K signal transmitted to a wired s.
TVsIndex summary
RepairSeveral different Aspect Ratio options have been developed and integrated into your LG TV in order to best match and/or reproduce the video image for optimal viewing performance.. Note. The picture settings will change when switching between inputs (HDMI, Live TV, etc.) unless “Apply to A.
TVsIndex summary
RepairIf the screen appears in black and white when a set-top is connected, it may be due to a poor HDMI cable connection.. If the screen appears in black and white only in certain channels, it is likely an issue with the broadcast signal rather than the TV itself.. Causes and Symptoms. The HD.
TVsIndex summary
RepairIf the Preference is set to [Store Mode], the features of the product are repeatedly displayed in a specific location.. Change the usage environment to [Home Mode]. ※ The method for adjusting the setting may vary depending on the product.. Try This. Press the button on the TV remote an.
TVsIndex summary
RepairI'm using a TV purchased in 2020 and the Home menu has suddenly changed.
TVs
RepairThe sound output setting can be changed if you have external speakers, such as a soundbar, connected to your TV.. Before setting up, please check whether the speaker is connected to the TV via a cable or wirelessly.. If there is no sound after setting the sound output to an external speaker.
TVsIndex summary
RepairBy changing the language, you can select the language of the menu displayed on the screen and the Audio language of the digital broadcast.. LG Smart TV has a specific service area upon release, and the languages supported by domestic and foreign products may differ.. If the desired language.
TVsIndex summary
Repair[2020 WebOS 5.0]. or earlier ( ) on the remote control → [All Settings] → [General] → [Location]. ※ Depending on the location setting, services provided may differ.. [2021 WebOS 6.0]. or later. [2020 WebOS 5.0]. This guide was created for all models, so the images or con.
TVsIndex summary
RepairUsers can choose between Hi LG and Hi TV as direct voice recognition call word.. Please check the model where direct voice recognition calls can be changed.. Try This. How to set up direct voice recognition. ➔ Setting for [2022 WebOS22], [2021 WebOS6.0]. Press the button on the r.
TVsIndex summary
Repair3. Select [Channel Tuning] → [Manual Channel].. 4. If you’re watching cable, select [Cable DTV].. 5. You can see the signal strength and quality of the channel being viewed.. [2020 WebOS 5.0 ]. or before. 2. Select [Channels] → [Channel Tuning] → [Manual Channel] → [Cable.
TVsIndex summary
RepairDust, fingerprints, and a various smudges can build up on your LG TV screen. No special products are necessary to periodically clean your LG OLED, 4K or LED TV screen to continue receiving a crystal-clear picture.
TVs
RepairTo connect a device (camcorder, camera, etc.) to your TV, use an A/V cable and plug the color-coded audio and video connectors to the corresponding audio and video ports on the device and the TV.. Then, select the external input by using the TV remote or the corresponding button on the TV.. .
TVsIndex summary
RepairYou can connect your smartphone or PC to an LG TV in two ways: PTP (removable disks) and MTP.. Both protocols support data backup between a smartphone and a PC, but only smartphones supporting PTP can be connected to the TV. MTP connection is not supported by an LG TV.. Note. - PTP (Pict.
TVsIndex summary
TroubleshootingYou can connect an external sound system to your LG TV using an optical cable connection.. You only need to change the Sound Out setting of the TV to Optical Out Device.. 2Check that the shape of the optical cable matches the U-shape optical plugs on the devices and connect it.. If the s.
TVsIndex summary
RepairAn ODD is an external device that can read from and write to CDs, DVDs, and Blu-rays.. Try This. 2. [Switch the ODD to TV Connection Mode]. After connecting the ODD, press and hold the Open button for more than 2 seconds with the ODD tray (door) open to switch to the TV Connection Mode.
TVsIndex summary
RepairIf you connect a USB storage device to the TV, you can easily enjoy the content of the USB storage device with your TV. Connect the USB storage device to the [USB Input] port on the back of the TV and set the input mode to USB Storage Device.. ➔ Connect the USB storage device to the [USB inp.
TVsIndex summary
RepairTo connect a UHD receiver to your LG TV, connect the included HDMI cable to the HDMI output port of the UHD receiver, and connect the other end of the cable to the HDMI Input 1 port on your TV.. 1. Before installing the UHD receiver, check the provided accessories first.. 2. Connect the pow.
TVsIndex summary
RepairAn ODD is an external device that can read from and write to CDs, DVDs, and Blu-rays.. Try This. ② [Switch to TV Connection Mode]. After connecting the ODD, press and hold the Open button for more than 2 seconds with the ODD tray (door) open to switch to the TV Connection Mode.. ③.
TVsIndex summary
Repairdisplays key features of the product on the screen.. If [Store Mode] is on, your TV reverts to the mode even when power saving mode has been triggered.. To prevent this, you need to enable [Home Mode] first.. Causes and Symptoms. is enabled.. Try this. Is power saving mode overr.
TVsIndex summary
Product UsageThe LG Content Store provides a variety of apps that you can freely install and enjoy.. 2. From the Apps home, press the search icon at the upper right corner.. 3. Enter the desired app name in the search bar and press Search.. 4. Select the app you wish to install from the search result.
TVsIndex summary
RepairFreeSync is AMD's adaptive synchronization function for gaming, and it is also known as Variable Refresh Rate (VRR).. This is a technology that improves the phenomenon of stuttering or tearing because the screen transmission of the PC graphics card and the screen representation on the TV do no.
TVsIndex summary
RepairAudio Decription describes the contents of the screen for people who are blind or visually impaired, and it works only if supported by the broadcaster.. You can enable or disable the function by changing the audio description or sound-multiplex settings from your TV.. If you are watching us.
TVsIndex summary
RepairWith the [Auto Volume] feature, you can reduce the volume difference between channels and broadcasts.. ※ The method for adjusting the setting may vary depending on the product.. Try This. 2021 WebOS 6.0 or later. Select [All Settings] → [Sound] → [Advanced Custom Settings] → [.
TVsIndex summary
RepairTo enhance the clarity of human voices, set the Clear Voice function.. You can enable or disable the function by changing the commentary or sound-multiplex settings. ※ Setting methods depends on the model.. Causes and symptoms. The background music causes the sound to reverberate, maki.
TVsIndex summary
RepairIf you have a digital or broadcast antenna connected directly to your LG TV, you can use the caption function of your LG TV when viewing the Live TV input.. Try This. Note. Caption service availability may vary depending on the broadcaster.. You can use closed captioning in channels o.
TVsIndex summary
RepairMany LG TVs give you access to Dolby Atmos sound through applicable built-in TV apps and connected devices when available from the source.. Try This. How to Enable Dolby Atmos. WebOS 5.0 or older: Press the setting button on your remote control and select [All Settings] → [Sound] → [.
TVsIndex summary
Repair➔ Disable [Energy Saving] in the TV Settings menu.. The screen brightness can change depending on the active Energy Saving.. ➔ Enabling [Energy Saving] in [2022 WebOS22] and [2021 WebOS6.0 or later].. 2. Select [Picture] and then [Energy Saving] and set it to [Off].. Does the scre.
TVsIndex summary
RepairHDMI cables have a CEC (Simplink) function, enabling power control between products.. Set [Auto Power] in [Settings]. ➔ Enable [Auto Power] in [2022 webOS 22]. Press the button on the remote control → [All Settings] → [General] → [Devices] → [HDMI Settings] → [Simplink (HDMI-.
TVsIndex summary
RepairYou can enable the sound mode of the TV speaker on the sound bar or enable that of the sound bar on the TV.. The sound bar connected to HDMI (ARC) must first support TV sound sharing or integrated sound control.. ※ Supported models as of the year 2022: SP2, QP5W/QP5BE.. Try This. To.
TVsIndex summary
RepairHGIG (HDR Gaming Interest Group) is a standard for setting screen colors and atmosphere as intended by game developers.. While a supported game console is connected, you can select it from the [Tone Mapping Compensation] function among [Game Optimizer], and the color tone of the game screen, t.
TVsIndex summary
RepairEnabling the Reduce Blue Light or the Eye Comfort Mode options will adjust the color temperatures of the Picture to reduce eyestrain.. Always check the Picture before and after enabling these options as they changes the quality of colors on the Picture.. Try this. ➔ [2020 WebOS 5.0] or.
TVsIndex summary
RepairYou can turn on or off the front standby light in the TV settings.. Causes and Symptoms. My TV works normally, but the power indicator is not lit up.. Try This. Press the button on the TV remote and select [All Settings] → [General] → [System] → [Additional Settings] → [Standb.
TVsIndex summary
RepairWhen connecting to a PC/game console, the Game Optimizer menu is automatically activated and the sound mode is automatically set to AI Game Sound when the game signal (VRR)is delivered from the device.. This function is purposefully included to automatically adjust the sound and image quality.
TVsIndex summary
RepairLG TVs are equipped with a startup/shutdown sounds that is produced based on the TV's volume level.. This function can be disabled/enabled in the Accessibility settings of your LG TV.. Try This. Note. The volume level of the startup/shutdown sound is scaled with the TV volume setting.
TVsIndex summary
Repair➔ If your cannot find a particular app, check if the app is supported in the LG Content Store.. ➔ Depending on the TV model, the app may not be supported.. Try This. Check if the app is supported in the LG Content Store.. 1. Go to https://us.lgappstv.com/main → Search TV app →.
TVsIndex summary
RepairIf you want to locate your LG TV's model information, you can display it on screen using a hotkey.. You can also find it on the right rear label (left side from the watching direction).. This hotkey moves you to the model name screen.. Checking the model name with a hotkey on the TV remote
TVsIndex summary
RepairThe following is how to download apps from Smart TV webOS and how delete them.. The LG Content Store provides a variety of apps that you can freely install and enjoy.. 2. From the Apps home, press the search icon in the upper right corner.. 3. Enter the desired app name in the search bar.
TVsIndex summary
Repair➔ You can use your mobile device like a PC.. 1Press the [Home] button on the remote control to enter the Home menu.. 3There are 3 ways to log in to your account.. How to log in from Home screen. Enter the Home screen with the button on the remote control and enter the [Login] at the.
TVsIndex summary
RepairTo update your LG TV software press the [Allow Auto Update] button to automatically update the software whenever a software update is available.. You can check the TV model name on the TV information screen.. ② In the model name search box, enter a model name using at least 3 characters..
TVsIndex summary
RepairColor bleeding may be observed in certain broadcasting channels due to poor reception of broadcast signals.. If you experience symptoms like color bleeding and color overlap, particularly on a specific channel, it is advisable to contact your set-top service provider for further assistance wit.
TVsIndex summary
RepairPerforming a sound test can be used to confirm if audio with the internal TV speakers are caused or if the problem is related poor signal strength.. Try This. WebOS 24 / WebOS 23. 1Turn on the TV and press the button on your LG TV remote.. 2Select [Gear Icon] to open the Settings menu.
TVsIndex summary
RepairI want to measure the network speed when I am using Netflix or YouTube App.. You can indirectly measure network speed on Netflix and YouTube apps.. The speed measurement is a reference, and you cannot diagnose network speed with the values measured by the TV itself.. Try This. Measuri.
TVsIndex summary
RepairYou can indirectly measure network speed on Netflix and YouTube apps.. The speed measurement is a reference, and you cannot diagnose network speed with the values measured by the TV itself.. Causes and symptoms. I want to measure the network speed when I am using Netflix or YouTube App.
TVsIndex summary
RepairIf you are experiencing issues with poor picture or sound on your TV, perform an AV reset to change the picture and sound settings to factory default.. Try This. Note. The AV reset refreshes the picture and sound settings to the out-of-the-box factory defualts.. The details of the AV.
TVsIndex summary
RepairThis channel composition strategy ensures anybody can access the same channels wherever they are in the country.. If you have an extra digital antenna connected to your TV for additional channels, you may have some duplicated channels (e.g., two or more channels numbered as 6-1).. Try This
TVsIndex summary
OperationProblems may arise with your LG TV apps, internet connection, or settings that make you want to reset the TV and start over.. A factory reset reverts all settings on the TV to the way they were out of the box.. Try this. To reset your LG TV, select your TV WebOS version below and follow.
TVsIndex summary
RepairOnce a digital antenna is setup on your LG TV, you will gain access to the over-the-air channels in your area.. You can edit the channel list, create a favorite list, and remove unwanted channels.. How to set a favorite channel in older OS:. [WebOS 22 released 2022] - Press the button on.
TVsIndex summary
RepairIs it possible to set the initial screen that appears when the TV is turned on to an external input or the home menu?. LG Electronics smart TVs released in 2023 and 2024 offer the option to set the initial screen to either [Home screen] or [Recent external input].. TVs released before 2023.
TVsIndex summary
TroubleshootingIf you would like to set the on/of timer on your LG TV, first check that the time is set correctly on the TV.. If the time is wrong or shows incorrect time information, an error may occur when setting the power on/off timer.. Try this. If the device automatically turns off at a certain t.
TVsIndex summary
OperationWith ThinQ set up on your LG Smart TV, you can control the TV, launch apps, share content, and much more from your mobile phone.. Note. Make sure both your smartphone and TV are connected to the same network.. For Wi-Fi connection, make sure that both are connected to the same 2.4 GHz ne.
TVsIndex summary
RepairThis product has been tested for compatibility with webOS 22 and later Smart operating systems released in 2022.. Depending on the menu of the supported app, the camera and microphone may have separate ON/OFF functions.. Connect your Smart Cam to your TV.. The cam attaches to the back of.
TVsIndex summary
RepairHDMI cable test is available on products running on 2019 webOS or later.. Try this. Press and hold the [9] button on the TV remote for more than 1 second.. ➔ The [9] button is a hotkey to quickly access the [Quick Help] screen.. Go to [Quick Help] in Settings.. ➔ Open the TV Se.
TVsIndex summary
RepairStore mode is a function used when displaying products in a store, and when this function is set, related messages or advertisements may be displayed on the screen.. Try This. How to Switch from Store to Home Mode. WebOS 24 / WebOS 23. 1Turn on the TV and press the button on your LG T.
TVsIndex summary
RepairThis feature provides audible commentaries for the visually challenged people, explaining the on-screen content.. Please be aware that this feature is only available if supported by the broadcasting company.. If you are using a set-top box, check the corresponding option in the Settings men.
TVsIndex summary
RepairWhen you connect a video game console like PlayStation or Xbox to the TV, you can set the TV screen to fit the game.. Try This. Do you want to optimize your TV screen for video games?. ➔ Activate [Game Optimization Mode] in [Picture].. You can change the game optimization mode after.
TVsIndex summary
Product UsageBy default, the audio guidance function is enabled out of the box to aid visually impaired users in navigating the TV menus.. However, it can be disabled during the initial setup process or at a later time within the TV settings menu.. Try This. 1Press and hold the button on your LG TV r.
TVsIndex summary
Product UsageAre you trying to turn off the startup and shutdown sounds?. ➔ Change the [TV Power Sound] settings in TV Settings.. Changing [TV Power Sound] in the Settings menu. Press the button on your TV remote, select [All Settings] → [General] → [Additional Settings], and set [Power Sound].
TVsIndex summary
RepairOfficial LG USA Help Library entry for “LG TV - How to Use Gallery Mode - WebOS 4.5”. Open the source article for complete, model-specific instructions and safety guidance.
TVsIndex summary
RepairHDMI cables have a CEC function, enabling power control between products.. e.g.). When you turn off or turn on the TV, the device connected to the TV with an HDMI cable is also turned off or turned on.. How to set the SIMPLINK(HDMI-CEC) from the Settings menu by year. Press the button.
TVsIndex summary
RepairMulti-View is a function that allows you to view two screens simultaneously on one TV screen.. Note. Supported apps are subject to change.. The Multi-View function may not be supported in some models.. Please check the user guide of your model for details.. 1Turn on the TV and sele.
TVsIndex summary
RepairYou can lock channels on which content is unsuitable for children’s viewing.. You can select a locked channel but it will provide no image or sound.. To watch a locked channel, you must enter the previously set password.. Lock Apps. You can lock or unlock apps.. Lock does not imm.
TVsIndex summary
TroubleshootingThe settings menu may vary by TV model.. If this guide does not apply to your model, please consult your product user manual or the manual available on the LG website.. Lock Channels. You can lock channels on which content is unsuitable for children’s viewing.. You can select a lock.
TVsIndex summary
RepairUse the Remote Desktop feature on your PC to connect your PC and TV in the office so you can work efficiently at home on your TV's big screen.. This feature is only available on PCs with Windows 10 Pro or later OS.. Up to four remote PCs can be connected and must have usernames and password.
TVsIndex summary
RepairALLM is a feature that reduces the duration of delays that occur in the process of game controller input and sound and video output from the TV.. ALLM feature is included in 2022 LG OLED TV models by default.. Try this. Are you not able to change the resolution setting on your TV when it.
TVsIndex summary
RepairThe Always Ready mode provides various daily services even when you are not watching the TV.. When the TV is not in use, if you turn off the TV, it goes into the Always Ready mode, allowing you to play art frames through the selection of wallpapers that suit your taste and/or music files from.
TVsIndex summary
RepairThis function allows the TV to be used in various ways while you are not watching TV.. If you enable Always Ready, your TV will enter Always Ready mode after you switch it off using the remote control.. In Always Ready mode, you can still use the voice recognition function and play sound fr.
TVsIndex summary
RepairFamily Settings is a feature designed to help create a child-friendly TV viewing environment.. Time Limit: Allows you to enter and control the start and end time for TV viewing.. Eye Care Mode: This function reduces blue light to prevent eye strain.. Volume Limit Mode: This function safe.
TVsIndex summary
RepairWhen connecting the game console to HDMI, the TV is supposed to turn “ON” the game optimization function by automatically recognizing the game console function information.. But it may not automatically recognize depending on the game device or the connection input terminal.. You can us.
TVsIndex summary
TroubleshootingDo you want to use the universal remote control feature, which allows you to control both the TV and set-top box using just one remote control?
TVs
RepairDo you want to connect to the Internet on your TV?. ➔ Open the Home menu and select the menu items as instructed below.. ① To access a portal site, you can either enter its URL in the address bar, or select one of the portal sites listed below.. ① You can go back to the previous we.
TVsIndex summary
Repair① Speak out the name of the function you want to execute or the keyword you want to search while pressing the button on the remote control.. ② Releasing the button will let your TV start processing your voice command.. 1. In order to use all the features of voice recognition, you need t.
TVsIndex summary
RepairOfficial LG USA Help Library entry for “LG TV - No Signal”. Open the source article for complete, model-specific instructions and safety guidance.
TVsIndex summary
TroubleshootingOfficial LG USA Help Library entry for “LG TV - No Signal Appears on Screen”. Open the source article for complete, model-specific instructions and safety guidance.
TVsIndex summary
TroubleshootingNVIDIA GeForce® NOW™ has launched in 66 countries. The service is available on select 2020, 2021, 2022, 2023, 2024, 2025 and 2026 LG TV models.
TVs
RepairThe adapter is a device that supplies stable power to the TV, and when the TV is operating, it constantly converts 220VAC power into 19VDC power.. In this process, heat is generated from internal circuit parts (transformer and semiconductor parts).. Accordingly, you may feel that the surfac.
TVsIndex summary
RepairTo purchase applications on the TV, it is necessary to have a registered account and payment information on the LG Apps TV website.. You can complete this registration process using your PC.. You can register your payment information in the [My Page Payment Info] menu on the [LG Apps TV] we.
TVsIndex summary
RepairTo play video files on the TV, the file extension, codec, and other requirements must be met.. If only a specific video file cannot be played, it is not a problem with the TV, but a codec used in the video file is not supported by the TV.. So it's not a product defect and you need to check.
TVsIndex summary
Product UsageYour LG TV pictures settings are set to factory defaults, but to get the most out of your TV, you can change and improve those settings depending on the environment where it will be viewed as well as your personal tastes.
TVs
RepairAlthough you did not press anything while watching TV, the channel automatically changed.. Try removing the batteries from the remote control to see if the problem of automatic channel change resolves.. If the issue resolves after battery removal, your TV remote requires either repair or re.
TVsIndex summary
RepairThe screen is not clear.. The screen is blurry.. Is the screen visible but blurry?. ➔ Select [Standard Picture] for [Picture Mode] in the TV Settings mode.. The brightness of the screen varies depending on the mode selected.. Changing [Picture Mode] in the Settings menu. Note.
TVsIndex summary
TroubleshootingDistorted audio may occur as a side effect of a feature, an issue with a certain audio input, or in rare cases there may be an issue with the TV.. Show Script. To perform a sound self-diagnosis on your LG TV, go to All Settings.. Now select Sound Self-Diagnosis to perform a sound test.
TVsIndex summary
RepairPossible causes of echoing sound are many.. If the Digital Sound output is set to [Auto], then there will be a delay in sending outputs to the external speaker compared to the TV speaker due to voice signal output processing, and thus there may be echoing sounds.. If [Use Multiple Speakers].
TVsIndex summary
TroubleshootingImage retention, commonly referred to as "burn-in", is an issue that has plagued TVs since the days of the CRTs and plasma, caused by leaving a static image on the screen too long.. Image retention refers to any image that "sticks" on a screen, even when the content changes.. It usually app.
TVsIndex summary
RepairIf the TV volume is low even after you turned it up, please check the volume on the set-top box.. If the volume is turned up and the audio is still low, you can run a sound test to determine whether the TV sound output is abnormal.. If the voice in the sound test sounds normal, it may be a.
TVsIndex summary
RepairIf your LG TV is connected to a Bluetooth speaker and the volume is low even after you turn it up using the remote control, you need to adjust the digital sound out settings or reconnect the device directly from the Bluetooth device.. Try This. Check volume levels on both devices to ensure.
TVsIndex summary
RepairPower recycles when I access a website.. A web page does not open on the Internet browser.. A message ‘Restart the app to ensure efficient memory use’ appears and the app does not run.. TVs made before the year 2012 no longer have Internet browser support for some websites for securi.
TVsIndex summary
RepairIf you are using a set-top box, check if the audio is working by adjusting the volume with the set-top box remote control.. Causes and Symptoms. Audio setting is set to a different source.. Note. If the volume display does not change as illustrated below, it indicates that an external.
TVsIndex summary
RepairThe [Audio Guidance] feature is activated when you long-press the mute button on the Magic Remote.. This feature causes the pointer to disappear and a voice to read out the on-screen menu.. When you turn off [Audio Guidance], the pointer reappears and the descriptive voice stops.. * [Aud.
TVsIndex summary
RepairIf the screen doesn’t show specific colors or shows bleeding colors when connected to a set-top box, it may be due to a poor HDMI cable connection.. If colors bleed in only certain channels, it is likely an issue with the broadcast signal rather than the TV itself.. Causes and Symptoms. ..
TVsIndex summary
RepairRed Dead Redemption 2, etc.) only provide 30fps screen displays and stuttering (afterimage) may occur.. When using game titles with a frequency of less than 60Hz, you can improve the image quality by turning off ALLM (screen latency prevention function) on the game console and setting and usin.
TVsIndex summary
RepairWhen a problem occurs with the set-top box or the video cables, screen images may appear with mosaic patterns.. The symptom can be addressed by initializing the set-top box. ※ If the problem persists even after initialization, please contact your communications carrier for troubleshooting.. .
TVsIndex summary
RepairRed Dead Redemption 2, etc.) only provide 30fps screen displays and stuttering (afterimage) may occur.. When using game titles with a frequency of less than 60Hz, you can improve the image quality by turning off ALLM (screen latency prevention function) on the game console and setting and usin.
TVsIndex summary
RepairYou may have set the display resolution and external inputs improperly.. Right-click on the Desktop, select Display settings, and change the resolution in Display resolution.. Please select the recommended resolution in Display settings.. If the screen problem persists with the new resol.
TVsIndex summary
RepairTo display the TV volume indicator, the output speaker must be set to [Internal TV Speaker].. Please check if it is set as the output speaker.. Causes and Symptoms. Changes in the speaker settings can prevent the TV sound control indicator from being displayed.. Try this. Does the.
TVsIndex summary
Repair2024 TV models introduce a chatbot feature, which provides troubleshooting assistance in a conversational format.. Engage with the chatbot to troubleshoot common problems, such as connectivity with external devices or power-related issues.. Troubleshooting your TV is quick and easy with our.
TVsIndex summary
RepairThe Quick Help function enables you to swiftly obtain assistance when you encountered temporary errors with the TV screen or sound operation.. Try This. 1Turn on the TV and press the button on your LG TV remote.. 5Once selected, you can access [Optimize], [Check Items], or [LG Remote Ser.
TVsIndex summary
RepairIf the video file and subtitle file share the same name but the subtitle fails to play, it is possible that the subtitle file has an issue.. Additionally, the TV may not support subtitles if the video file codec is not compatible, even if it can be played on a computer.. Due to the limited.
TVsIndex summary
RepairLG Channels allows you to stream more than 150+ FREE channels including movies & TV, breaking news, sports, comedy and more integrated into your TV's channel guide.. You can turn on the TV with voice commands if the product supports the Direct Voice Recognition feature.. If you say “Hi LG.
TVsIndex summary
RepairTo ensure proper functioning, format the USB storage device into either the FAT32 or NTFS file system supported by Windows.. If you connect a USB storage device to the TV, you can easily enjoy the content of the USB storage device through your TV. Connect the USB storage device to the [USB Inp.
TVsIndex summary
RepairWhen installed to models other than those specified below, a Gallery Stand may not fit right or present some problems, and the installed height may deviate from the figures in the table below, even when it fits.. ➔ Below are the models compatible with Gallery Stands.. When installed to mo.
TVsIndex summary
Product UsageAirPlay is a wireless functionality developed by Apple, enabling the streaming of audio, video, device screens, and photos from Apple devices like iPhone, iPad, and Macbook to TVs.
TVs
RepairOn your LG TV , some channels will not be available if the channels have been deleted, if the frequency has changed, or if the cable broadcaster has reorganized the channels.. If you watch channels using a set-top box, please contact the set-top service provider for assistance.. Causes and.
TVsIndex summary
RepairIt takes about 1-5 seconds for the TV to turn on and display the screen.. ➔ This is the process of recognizing input signals from broadcasting and external devices and outputting the video and audio.. Wait! Here are more tips. If you are experiencing the following issues, it is advised.
TVsIndex summary
Product UsageIf your LG TV is turning on automatically with no visible issues, this can be caused by timer settings on the TV or by a connected external device.. This option sets the TV to power on/off at the specific time set.. If ON, select the option and toggle to OFF.. Many HDMI devices have a CE.
TVsIndex summary
TroubleshootingYou will need to determine the type of noise to properly troubleshoot the issue.. Does the noise get louder as you increase the volume?. Yes No. The noise may be caused by the cabinet expanding or contracting due to varying temperatures.. If the noise is consistent and/or intrusive, C.
TVsIndex summary
TroubleshootingSome types of noises are normal. You will need to determine the type of noise to properly troubleshoot the issue.
TVs
TroubleshootingIf your LG TV screen is cracked or damaged, please follow the guidelines below.. Try This. Damaged out of the box:. If the screen was cracked or damaged when the box was first opened, contact the retailer to receive warranty service.. All other damage:. Please refer to our Warranty.
TVsIndex summary
TroubleshootingSetting the DNS server manually can often resolve app issues on your LG smart TV, such as apps disappearing, receiving error messages, or apps refusing to open.. Try This. [2021 WebOS6.0 or later]. 5Edit the DNS Server to the desired value and select [Connect].. Note. Cloudflare Wa.
TVsIndex summary
InstallationLG OLED TVs come with a screen protection film on the screen and rear to prevent scratches or dints during manufacturing and handling.. Once installed, this plastic protection film sheet can be easily removed.. Newly purchased TVs and replacement screens come with a protective film over the.
TVsIndex summary
Product UsageConnecting a USB storage device to your LG TV gives you access to the video, photo, music and contents of the USB device on your TV screen.. Insert your USB storage device to one of the ports in the back of your TV.. A menu of options will automatically appear on the TV. Use your remote con.
TVsIndex summary
TroubleshootingHulu is a premium app subscription that gives you access to thousands of shows, movies, and more that comes preinstalled on your LG TV.. If you are having trouble accessing Hulu, this can normally be resolved with some simple troubleshooting.. Try This. If the apps do not work on the TV.
TVsIndex summary
RepairIf Energy Saving Mode is active, screen brightness will increase or decrease depending on the lighting of the environment.. Note - Disabling/Enabling Saving Mode:. [WebOS 22 - WebOS 21]. Try This. WebOS 24 / WebOS 23. 1Turn on the TV and press the button on your LG TV remote.. 2.
TVsIndex summary
TroubleshootingOfficial LG USA Help Library entry for “LG TV Audio Problems”. Open the source article for complete, model-specific instructions and safety guidance.
TVsIndex summary
TroubleshootingIf you can hear sound from the TV but the screen is blank, press the [Volume] button on your TV remote. If the volume indicator appears on the screen, your TV's display is likely working fine. The issue may be caused by a signal problem from an external device, a loose connection, or a faulty HDMI cable. Try turning the external device off and back on, or…
TVs
RepairDigital Living Network Alliance, or DLNA, is a networking protocol to share media content in a more accessible, faster, and device-neutral manner.. To enable DLNA on your smartphone and TV, you must make sure that they are connected to the same router.. Try this. Connecting your smartpho.
TVsIndex summary
TroubleshootingWith the [Auto Volume] feature, you can reduce the volume difference between channels and broadcasts.. ※ The method for adjusting the setting may vary depending on the product.. Try this. Setting Auto Volume. Select [All Settings] → [Sound] → [Advanced Settings] → [Automatic V.
TVsIndex summary
OperationConnecting your LG TV to the ThinQ app allows you to use your TV to control your connected home, and enjoy personalized entertainment through the voice assistant of your choice.. Search for movies and shows for viewing on your LG TV.. Select and launch shows, movies, etc. from the list for.
TVsIndex summary
TroubleshootingYou can connect a wired or wireless keyboard, mouse, or gamepad to your Smart TV by inserting a USB cable into the USB port.. This feature is available for Smart TV models released after 2012.. It’s recommended that you use products that have been tested for compatibility with LG products.
TVsIndex summary
Product UsageOfficial LG USA Help Library entry for “LG TVs - How To Set Up Google Assistant On Your LG TV”. Open the source article for complete, model-specific instructions and safety guidance.
TVsIndex summary
InstallationThe LG content store is your portal to premium content and apps.. If your TV is connected to the internet, accessing the Content Store is easy.. 1. Ensure you are signed in to your LG account.. 2. Click on the [SEARCH] icon at the top right of the screen, then enter the name of the app y.
TVsIndex summary
Repair※ It is possible to hide the background image and text that appear on a ‘No Signal’ screen.. Please note that not all models support this function.. Appearance of the No Signal screen. If an external device (set-top box, game console, OTT device) that receives video signals is not.
TVsIndex summary
RepairThere are various causes of TV picture and sound issues.. Besides a malfunction of the TV itself, these problems can also be caused by the quality of the broadcast signal being received.. If you experience problems with the picture and sound while watching a broadcast, you can troubleshoot.
TVsIndex summary
Product UsageWith your smartphone's screen sharing feature, you can wirelessly mirror your phone's screen and audio to your LG TV.. On Android, swipe down from the top of your screen to open the Quick Settings panel, and select your LG TV from the list of available devices.. On iPhone, make sure your ph.
TVsIndex summary
InstallationMenu settings will vary by TV model year of manufacturing.. Users are recommended to consult their TV User Guide, either downloadable PDF copy or the built-in TV User Guide integrated to their television’s Help Support for a full listing of the menu settings.. To access the menu, take the.
TVsIndex summary
TroubleshootingIf you've connected an external audio device, such as a soundbar or wireless earbuds, to your LG TV but hear no sound, check the cable connections or Bluetooth pairing status. Also, use your remote to make sure the TV's audio output is set to the correct device.
TVs
TroubleshootingSound bars by nature are designed to complement large screen size televisions in providing fuller, richer and deeper sound. Although major innovations have been brought to televisions in recent past years, the panel thinness is not most appropriate to deliver sound quality of an audiophile loudspeaker. A sound bar and subwoofer set adds that special touch.…
TVs
TroubleshootingYou will need to determine the type of noise to properly troubleshoot the issue.. Increase the volume to a setting between 30 and 50.. Listen for the popping/cracking noise to see if it is coming from the TV speakers or inside the cabinet.. Check multiple channels and inputs.. If yes,.
TVsIndex summary
TroubleshootingIn the case of daisy-chaining video source peripheral such as UHD Blu-ray player or set-top-box receiver to LG soundbar and soundbar to Smart UHD TV all via HDMI thus experiencing poor picture quality whether lines on screen, black screen, no signal, video noise, distorted picture or colors or anything just not looking right with the picture, please refer to…
TVs
TroubleshootingYou can check the product for any abnormalities by performing a sound test.. If the voice in the sound test sounds normal, it may be a problem with the broadcasting signal, not the product.. Contact your service provider.. (Wired, cable, Sky life, IPTV, etc.). If the voice in the soun.
TVsIndex summary
OperationIn order to access the DISPLAY menu, press the HOME button on the LG Blu-ray remote, navigate to SETUP, and select DISPLAY.
TVs
TroubleshootingIf you experience any following situation with your product, please check again to ensure product works normally.. Cannot turn on TV. Check that the power cord is plugged to both TV and wall electrical outlet.. Check that the correct power cord is being used.. The remote control does.
TVsIndex summary
InstallationThere are several different settings in the Clock menu that can be changed.. Note If the time is displayed in Military format during the 2-5 second startup screen, this cannot be changed by a menu setting.. Military time ONLY shows up during the startup screen for no more than 2-5 seconds.
TVsIndex summary
RepairIf an antenna is connected and digital broadcasting reception is possible, the current time is automatically set based on the broadcast information.. For smart TVs, the Internet standard time is automatically set when connected to the network. * This is not supported in some smart TV models.
TVsIndex summary
OperationLG webOS televisions support gaming input devices as listed below :. Wired USB Controllers (supported from year 2018 models). Logitech F310, F510, F710, Rumblepad 2, Cordless Rumblepad 2, Dual Action Gamepad. Sony PlayStation ® 3 Controller. * Other standard based USB controllers may.
TVsIndex summary
TroubleshootingYou can connect a wired or wireless keyboard, mouse, or gamepad to your Smart TV by inserting a USB cable into the USB port.. This feature is available for Smart TV models released after 2012.. It’s recommended that you use products that have been tested for compatibility with LG products.
TVsIndex summary
TroubleshootingYou can connect a wired or wireless keyboard, mouse, or gamepad to your Smart TV by inserting a USB cable into the USB port.. This feature is available for Smart TV models released after 2012.. It’s recommended that you use products that have been tested for compatibility with LG products.
TVsIndex summary
TroubleshootingYou can connect a wired or wireless keyboard, mouse, or gamepad to your Smart TV by inserting a USB cable into the USB port.. This feature is available for Smart TV models released after 2012.. It’s recommended that you use products that have been tested for compatibility with LG products.
TVsIndex summary
TroubleshootingIf your LG TV isn't showing channels after a new purchase or move, first make sure the antenna cable is securely connected, and then run [Auto Tuning] in the TV settings.. If you are using a set-top box: You do not need to run [Auto Tuning].. Simply change the TV input to the one connected.
TVsIndex summary
OperationMiracast is a wireless display standard found in most Android devices, capable of streaming content to the TV in up to 1080p video quality and with up to 5.1-channel audio, almost like wireless HDMI.
TVs
OperationUsing the on-screen remote controller. Select a button on the Screen Remote displayed on the screen using the Magic Remote.. Use the Set Up Universal Control function for any connected external devices.. If you select a connected device, it changes to the remote control of the selected d.
TVsIndex summary
OperationHow to quickly use Settings function. ►. Set of light-weight controls quickly and simply such as adjust Picture Mode, Sound Mode, Aspect Ratio and so on.. : Closes the Settings.. : You can set the the Picture Mode options.. : You can set to on/off the Parental Lock.. The confi.
TVsIndex summary
OperationIf you configure settings for the network, you can use various services such as online contents and applications.. Setting a Wired Network. Connect the LAN port of the TV and the router using a LAN cable.. The router should be connected to the Internet beforehand.. Press the button on.
TVsIndex summary
TroubleshootingIf there is no sound from your TV, first check if [Sound Out] is set to [TV Internal Speaker] or your connected external device.. If you are using a set-top box, also try turning up the volume using the set-top box remote.. If the settings are correct, run [Sound Self-Diagnosis] on your TV.
TVsIndex summary
TroubleshootingIf you can't hear sound from your LG Sound Bar or external speaker, the issue is usually caused by an incorrect input setting on the Sound Bar, the TV's sound output settings, or a cable connection issue. Make sure the Sound Bar's input mode matches your current connection (such as HDMI ARC or Optical), and turn the volume up to 10 or higher. If you're using…
TVs
TroubleshootingTo keep your LG PuriCare™ AeroCat Tower clean and operating at its best, regularly clean the fine dust filter, dust sensor, and exterior (cat dome and cushion). Lightly vacuum the filter and exterior surfaces, and wipe the dust sensor with a slightly damp cotton swab. For the cushion, we recommend removing the cover and hand-washing it with a mild detergent.
Vacuums
TroubleshootingWhen the A9S vacuum cleaner is docked on the All-in-One Tower, it is automatically locked in place. Then, the All-in-One Tower presses the dust bin cover release button to open the dust bin, empty the dust, and close the dust bin. When cleaning is finished, the vacuum cleaner will start charging.
Vacuums
TroubleshootingThe All-in-One Tower has a separate charger at the top, allowing you to charge the vacuum and an extra battery at the same time.
VacuumsIndex summary
TroubleshootingThe roller brush on the bedding nozzle is not motorized; it is designed to rotate manually. When you push the vacuum over bedding by hand, the brush turns from that applied force. To prevent damage to the bedding (tangling of fibers) and safety concerns, it rotates manually. When the power is on, the vibration plate on the bottom vibrates, and it is normal…
Vacuums
RepairIt's hard to attach a mop pad.. Try this. How to attach a mop pad. 1. Dip a mop pad in a bucket of water and wring out any excess water.. Place it on the floor with the white side.. 2. As shown in the figure below, hold the mop pad with one hand and push it until the protruding par.
VacuumsIndex summary
Repair1Check if the mop pad is attached to the mop board.. ➔ If a mop pad is not attached to the mop plate, then you will hear a grinding noise from the wheel of the mop plate.. If you don’t use any mop pad, remove the mop plate.. [How to remove the mop plate from the water tank]. 2Chec.
VacuumsIndex summary
Repair1Check if the mop pad is attached to the mop board.. ➔ If a mop pad is not attached to the mop plate, then you will hear a grinding noise from the wheel of the mop plate.. If you don’t use any mop pad, remove the mop plate.. [How to remove the mop plate from the water tank]. 2Chec.
VacuumsIndex summary
RepairHow to set no-go zones. 1. If an obstacle is placed lower than the top LiDAR sensor, the front bumper detects it.. 2. If it keeps pushing obstacles, check if the bumper works normally.. Press the bumper to check if it works normally.. (Clicking sound). After opening the product, ch.
VacuumsIndex summary
RepairIt may be because the charging station isn't installed properly or there are obstacles around the charging station.. It fails to detect the charging station due to an error in the charging station or IR sensor.. It takes time to find the charging station because it didn't start cleaning fro.
VacuumsIndex summary
RepairIt may be because the charging station isn't installed properly or there are obstacles around the charging station.. It fails to detect the charging station due to an error in the charging station or IR sensor.. It takes time to find the charging station because it didn't start cleaning fro.
VacuumsIndex summary
TroubleshootingIf the dust bin of the A7 cordless vacuum cleaner is not assembled correctly, the charging terminals may not connect when placed on the charging station, preventing it from charging.
Vacuums
TroubleshootingThe LED indicators on the LG CordZero A7 cordless vacuum display the vacuum's current status and alert you when it requires attention. These lights typically indicate debris blockages, dirty filters, or battery issues (such as low power, use of a non-genuine battery, or end of battery life). Depending on the LED status, you can resolve most issues by…
Vacuums
TroubleshootingOnly use the steam-exclusive mop pads provided at the time of purchase. * Only use the dedicated steam mop pad included in the package.
Vacuums
Troubleshooting→ Align the center of each mop pad with the center of each attachment plate, and press them down with the striped sides facing up .
Vacuums
TroubleshootingTo supply less water Slide the water adjustment button to the left, towards the single water drop icon.
VacuumsIndex summary
Troubleshooting1. Before using the nozzle, press the PUSH button to separate the water tank from the nozzle.
VacuumsIndex summary
TroubleshootingThe battery cannot be removed unless the battery release buttons are pressed. Press the release buttons on both sides at the same time and pull the battery down to remove it.
Vacuums
TroubleshootingThe extension pipe has four length settings. Press the length adjustment button on the underside of the extension pipe, then pull or push the pipe to adjust its length.
Vacuums
TroubleshootingIf you look closely at the vacuum, you will see circular marks on the exhaust filter and the handle. Use the circle marks as a guide to align and install the exhaust filter correctly.
Vacuums
RepairIf you use it without cleaning the length adjustment pipe, then the cleaning performance may degrade or it can even smell.. How to clean the length extension pipe. 1. Separate the main body and the suction nozzle from the vacuum cleaner.. 2. Wrap wet tissue or cleaning cloth around a lon.
VacuumsIndex summary
TroubleshootingThe vacuum cleaner operates by drawing in outside air as the motor rotates. However, if the nozzle, pipe, or filter is not attached properly, gaps may form and cause an air-leaking sound. Also, if there is dust or foreign objects in the nozzle or filter, it becomes difficult to draw in air, causing the motor to overwork and become louder. If the nozzle or…
Vacuums
TroubleshootingDoes your CordZero vacuum cleaner power off while cleaning carpets or mats?. 1. When cleaning carpets and mats, the vacuum cleaner may mistakenly detect an obstruction and automatically stop.. This is not a malfunction; simply turn the vacuum back on and continue using it.. 2. To effecti.
VacuumsIndex summary
TroubleshootingIf the product is not assembled properly, air may leak from inside and cause noise.
Vacuums
Troubleshooting1. Check for debris in the product body, extension pipe, or nozzle If the vacuum becomes clogged with debris, causing the motor to overheat, it will automatically shut off as a safety measure. Remove any debris from the following parts before using the vacuum again.
Vacuums
TroubleshootingIf the battery is almost discharged, Turbo mode may not work.
Vacuums
Troubleshooting1. [전원] 버튼을 눌러 기기를 끄십시오. 충전 스탠드의 고리에 맞춰 기기를 거치대에 올려놓으십시오.
Vacuums
TroubleshootingThe vacuum cleaner works by using the motor to draw in outside air. If the nozzle, pipe, and filter are not attached properly, gaps can form and reduce suction. If the nozzle or filter is clogged with dust or debris, airflow is restricted, so the vacuum may not pick up dust effectively.
VacuumsIndex summary
TroubleshootingThe vacuum cleaner operates by drawing in outside air as the motor rotates. However, if the nozzle, pipe, or filter is not attached properly, gaps may form and cause an air-leaking sound. Also, if there is dust or foreign objects in the nozzle or filter, it becomes difficult to draw in air, causing the motor to overwork and become louder. If the nozzle or…
VacuumsIndex summary
TroubleshootingIf the product is clogged with foreign objects, the motor will make a humming noise, and a blockage notification will appear on the status display.. If the blockage persists, the power will turn off to protect the product, and an alarm will sound.. Try this.. If the nozzle or extension p.
VacuumsIndex summary
Troubleshooting1. Take the main body, extension pipe, battery, bedding nozzle, hard floor nozzle, and carpet nozzle out of the package. ※ Components may vary depending on the model.
Vacuums
TroubleshootingIf dust accumulates on the top or underside of the Kompressor working plate, the Kompressor lever may not work properly.. If dust builds up on the top of the working plate, the Kompressor lever may not fully retract.. If a hard object gets stuck between the dust bin and the cyclonic mesh fi.
VacuumsIndex summary
TroubleshootingBefore visiting an LG Electronics service center, bring the vacuum cleaner components needed for the repair. If you do not bring the required vacuum cleaner components, repair service may not be available.
Vacuums
RepairWhat are cautionary items before cleaning to ensure more effective cleaning?. LG Electronics’ robot vacuum cleaner with AI and deep learning technologies can assess and clean various spaces such as kitchens, living rooms, rooms and etc on its own.. Using a 3D sensor, it can detect the loc.
VacuumsIndex summary
Repair1. Before cleaning the robot vacuum cleaner, make sure to turn off the power.. 2. After separating the dust bin, pull the handle to remove the exhaust filter case.. 3. Separate the exhaust filter from the exhaust filter cover.. 4. Use a vacuum cleaner to remove dusts from the exhaust fil.
VacuumsIndex summary
Repair※ The error message may be different from the actual message you hear from the product.. ① Before cleaning the rotating brush, remove the dust bin to make sure that internal dusts do not fall out from the dust bin.. ② Place a soft cloth on the floor and place the roboking upside down.
VacuumsIndex summary
Repair※ The error message may be different from the actual message you hear from the product.. Clean the cliff sensor of the robot vacuum cleaner by using a cotton ball or soft patch.. Try this. Rotate the wheels to remove foreign objects.. Using a cotton ball or soft cloth, clean the cli.
VacuumsIndex summary
TroubleshootingIf your vacuum cleaner fails to power on after vacuuming water or having water enter its interior, try the following steps.. Do not shake the appliance.. Turn it off using the main power switch located on the lower side.. Allow it to dry at room temperature for at least 24 hours.. Onc.
VacuumsIndex summary
RepairWhen you use the robot vacuum cleaner, did you notice that it fails to suck in pieces of paper or hair attached to the floor?. Did you notice that dusts fall off from the robot vacuum cleaner during cleaning?. Causes and Symptoms. Dust bin is filled up with dusts.. There are dusts or.
VacuumsIndex summary
RepairWhen you use the robot vacuum cleaner, did you notice that it fails to suck in pieces of paper or hair attached to the floor?. Did you notice that dusts fall off from the robot vacuum cleaner during cleaning?. Causes and Symptoms. Dust bin is filled up with dusts.. There are dusts or.
VacuumsIndex summary
RepairThe robot vacuum cleaner is stuck around an obstacle.. An error has occurred.. During cleaning, a foreign object is smudged over the [Start/Stop] button.. During cleaning, the top of the robot vacuum cleaner come in contact with conducting material.. The [Power] button on the remote c.
VacuumsIndex summary
RepairThe robot vacuum cleaner is stuck around an obstacle.. An error has occurred.. During cleaning, a foreign object is smudged over the [Start/Stop] button.. During cleaning, the top of the robot vacuum cleaner come in contact with conducting material.. The [Power] button on the remote c.
VacuumsIndex summary
Repair➔ It moves in zigzag to clean the entire spaces at home.. Zigzag mode can support speedy cleaning as it does not take time to clean the corner or wall.. Perfect cleaning mode. ➔ It moves in zigzag to clean the entire spaces at home including walls and edges.. If the smart turbo se.
VacuumsIndex summary
Repair※ The error message may be different from the actual message you hear from the product.. Do you hear the message that the battery level is low?. Try this. Do you need explanations on how to use the battery low alarm function?. ➔ When the main power is on, align the robot vacuum cl.
VacuumsIndex summary
Repair※ The error message may be different from the actual message you hear from the product.. Do you hear the message that the battery level is low?. Try this. Do you need explanations on how to use the battery low alarm function?. ➔ When the main power is on, align the robot vacuum cl.
VacuumsIndex summary
RepairIt operated in a dark area.. It went under the table or bed.. The robot vacuum cleaner was lifted and moved by more than 1 meter.. Camera at the top of the robot vacuum cleaner is blocked by foreign objects.. Location search function is used to continue with cleaning even if the robok.
VacuumsIndex summary
TroubleshootingThis product does not use spray coating processes that release environmentally harmful substances. Instead, aluminum powder is added during exterior manufacturing to create a premium sheen directly in the material. Please note that these lines are a normal, natural design characteristic created during the exterior manufacturing process.
Vacuums
Troubleshooting1. Before using the nozzle, press the PUSH button to separate the water tank from the nozzle.
VacuumsIndex summary
TroubleshootingApplicable Models: VK8902DCAL, VK8903LHAY, VK8904LHA, VK8906/07DCAL, VK8801/02/03/04/07/10FHAY, VK8805/06/08FHY, VK8100LHAY , VK7901/02LHA, VK7100LHAY, VK6101/02LHAY
VacuumsIndex summary
RepairDuring charging, the [Repeat Cleaning] button on the remote control does not operate. ※ Smart diagnosis and time setting button work during charging only.. Has it been too long since you last used the remote control?. ➔ Replace the battery inside the remote control.. 1. On the rear o.
VacuumsIndex summary
RepairDuring charging, the [Repeat Cleaning] button on the remote control does not operate. ※ Smart diagnosis and time setting button work during charging only.. Has it been too long since you last used the remote control?. ➔ Replace the battery inside the remote control.. 1. On the rear o.
VacuumsIndex summary
TroubleshootingClean the sensor window using a cotton swab or soft cloth.. Press the left, right, and front sides of the nozzle 3 to 5 times, then turn the unit off and back on.. Run the Smart Diagnosis function on the robot vacuum.. If the Smart Diagnosis provides one of the following voice message, f.
VacuumsIndex summary
Troubleshooting➔ To prevent mold growth, completely drain any water remaining in the water tank and nozzle.
Vacuums
TroubleshootingA slight odor may come from the rubber components around the motor when the product is new. The odor will gradually dissipate on its own. This is similar to the odor of new furniture or a new car.
VacuumsIndex summary
TroubleshootingFirst, check whether the item is eligible for shipping.. If eligible, have the part name, payment information, and shipping address ready, then contact LG Customer Support for assistance.. Requesting parts. Check the exact model number and part name.. You can order parts directly from.
VacuumsIndex summary
TroubleshootingThe vacuum may not turn on if the connection between the hose and the main body is loose. Please reconnect the hose to the main body. If the issue persists, contact LG Customer Support for further assistance.
Vacuums
TroubleshootingIf the wheels are missing or worn, the nozzle may stick more easily to vinyl floors. Please replace the nozzle or contact LG customer service.
Vacuums
TroubleshootingApplicable models: V-C412T, V-C413T, V-C414T, V-C415T, V-C416T, V-C419N
Vacuums
TroubleshootingYour LG CordZero R9 robot vacuum plays an error voice message when it detects that the dust bin or pre-filter is incorrectly installed.
Vacuums
TroubleshootingYour robot vacuum may become louder when you use a high-suction cleaning mode or when the vacuum needs cleaning.. Debris is clogging the dustbin or blocking the vacuum.. The vacuum is cleaning against the flooring grain.. Turn off Smart Turbo or Turbo mode using the remote control or the.
VacuumsIndex summary
RepairIn case of all-in-one tower product, if the A9S vacuum cleaner is mounted, it will be automatically fixed.. After that, press the dust bin cover button to open the dust bin and empty the dust bin and close the dust bin cover.. After the cleaning is finished, the vacuum cleaner will start ch.
VacuumsIndex summary
RepairAre dusts not completely removed?. ➔ Open the dust bin cover to remove hanging foreign objects.. Depending on the environment of use or the amount of dusts, the dust bin might not be fully emptied.. 1. First, separate the vacuum cleaner from the dust emptying charging station and check.
VacuumsIndex summary
RepairFor the dust bin, there are two different modes available - auto emptying and manual emptying.. By default, it is set to manual emptying mode.. In the display window, you can find out when to replace the dust bag and charge the battery and the sub battery.. Try this. While the dust bi.
VacuumsIndex summary
RepairDepending on the operating environment and the type of floor, you can adjust the suction power and the floor rotating brush speed at the same time.. Press the +/– buttons to adjust it in a total of 3 levels.. Try this. This is the description of how to adjust the suction power for the.
VacuumsIndex summary
RepairIf you use it without cleaning the length adjustment pipe, then the cleaning performance may degrade or it can even smell.. How to clean the length extension pipe. 1. Separate the main body and the suction nozzle from the vacuum cleaner.. 2. Wrap wet tissue or cleaning cloth around a lon.
VacuumsIndex summary
Troubleshooting세척 시 물통에 세제, 식초 또는 베이킹소다를 넣지 마십시오. 세제 잔여물이 남아 바닥이 더러워질 수 있습니다.
Vacuums
Repair1. 1Once the cleaning is over, turn off the vacuum cleaner.. 2. Separate the battery from the battery pack and store it in the sub battery charging box for the charging station.. 3. Separate the length adjustment pipe.. While pressing down the Push button, pull it upward to separate it.
VacuumsIndex summary
RepairTo improve the suction power and enable more hygienic use, clean the nozzle at least once a week.. If you use it without cleaning the nozzle, then the cleaning performance may degrade or it can even smell.. If it is hard to separate it, then visit the service center or request a door-to-doo.
VacuumsIndex summary
RepairIs there a mop pad nozzle included as a component in the package of A9 purchased?. 1. Assemble the charging station pipe in the charing station cradle until you hear the [Clicking] sound.. 2. After assembling the nozzle cradle, and then the charging station in the charging station pipe, con.
VacuumsIndex summary
RepairI cannot separate the charging station cradle.. Once the charging station pipe and cradle are assembled, they cannot be separated.. ➔ To prevent falling over, it is designed to disable separation once it is assembled.. (Safety device). Try this. If necessary, the charging station.
VacuumsIndex summary
RepairUsing the simple emptying system, you can easily remove dusts near the large dust separator.. Before emptying the dust bin, lower the simple emptying system lever at the side to the handle.. Simple emptying system operation unit lowers dusts near the large dust net to the bottom, so you can.
VacuumsIndex summary
Repair1. Press the [PUSH] button to separate the water bucket from the mop nozzle.. 2. Open the water injection hole cover and fill up with water until it reaches MAX.. Now, you can conveniently use the water injection cup contained in the vacuum cleaner package provided when you purchased it.. ..
VacuumsIndex summary
RepairDoes it smell awful like burning rubber or old dusts while using the vacuum cleaner?. Dust bin is filled up with dusts.. There are dusts or foreign objects in the filter.. It is about time to replace the filter.. There are foreign objects near the nozzle or dust nozzle of the vacuum c.
VacuumsIndex summary
RepairIs the suction power reduced than before?. Battery level is low.. There are foreign objects in the pipe or nozzle.. Dust bin is filled up with dusts.. There are foreign objects in the large dust separator.. As the motor rotates, the vacuum cleaner absorbs external air to operate it.
VacuumsIndex summary
RepairAssuming one cycle of charging and discharging, the A9 battery life will be gradually reduced to 80% of the initial life after 500 cycles.. Battery life depends on the environment of use and since each customer has their own way of using and cleaning with the vacuum cleaner, there is no specif.
VacuumsIndex summary
RepairOperation status is indicated through the steam nozzle's battery pack LED, front nozzle LED and alarm sounds.. Front LED of the nozzle for a safe steam mop pad flickers.. Steam does not come out.. Mop plate stopped rotating.. Operation status is indicated through the steam nozzle's ba.
VacuumsIndex summary
TroubleshootingThe robot cleaner is stationary with the entire control panel illuminated.. The robot cleaner is stationary with one LED indicator on the control panel illuminated.. Try this. Turn off the main power switch on the lower side of the unit and turn it back on after about three minutes.. .
VacuumsIndex summary
TroubleshootingIs the exterior of your vacuum cleaner damaged?. The unit will require a repair service.. Request a repair with our 24/7 Chat Support.. This guide was created for all models, so the images or content may be different from your product.
VacuumsIndex summary
RepairIf you don’t clean the exhaust filter, its suction power will be reduced, and the cleaning performance might not be maintained same.. ① For filter cleaning, turn the exhaust filter with an LG logo counterclockwise to separate it.. ② Shake off the exhaust filter or wash it in flowing w.
VacuumsIndex summary
RepairDid you press the [power] button, but the vacuum cleaner won't turn on?. If the battery level is low, the vacuum cleaner may not turn on.. Depending on the model, it takes about 3 to 9 hours to fully charge the battery, so make sure to charge it ahead of time.. Check if the battery is in.
VacuumsIndex summary
RepairIf the product is clogged with foreign objects, the motor will make a humming noise and the Clogged Objects Indicator appears on the display.. If the product is clogged with foreign objects, the power will be turned off and it will make an alarm sound to protect the product.. Try this. I.
VacuumsIndex summary
RepairIf the product is clogged with foreign objects, the power will be turned off automatically to protect the product.. Socks or large dust are sucked into the extension pipe or nozzle.. The dust bin is full of dust.. Try this. Are socks or large dust sucked into the extension pipe or noz.
VacuumsIndex summary
Repair※ The error message may be different from the actual message you hear from the product.. After nicely arranging the surroundings, move the roboking to a flat ground.. If the same error message occurs repeatedly, then clean the cliff sensor with a soft cloth or cotton ball.. Warning!. ..
VacuumsIndex summary
RepairIt's hard to attach a mop pad.. Try this. How to attach a mop pad. 1. Dip a mop pad in a bucket of water and wring out any excess water.. Place it on the floor with the white side.. 2. As shown in the figure below, hold the mop pad with one hand and push it until the protruding par.
VacuumsIndex summary
RepairIf the dust bin is full of dust or the filter is clogged, then the suction power of the robot vacuum cleaner might be reduced.. To maintain the normal suction power of the robot vacuum cleaner, you should clean the dust bin at least twice a month.. Warning!. Make sure to turn off the mai.
VacuumsIndex summary
Repair1. Before cleaning the robot vacuum cleaner, make sure to turn off the power.. 2. After separating the dust bin, pull the handle to remove the exhaust filter case.. 3. Separate the exhaust filter from the exhaust filter cover.. 4. Use a vacuum cleaner to remove dusts from the exhaust fil.
VacuumsIndex summary
Repair1. Place a soft blanket on the floor and place the robot vacuum cleaner upside down on it.. 2. Press the Separate button for the rotating brush on the left to the nozzle to separate the rotating brush and the cover from the main body.. 3. Remove dusts and large foreign objects at the nozzle.
VacuumsIndex summary
RepairThere are foreign objects on the side rotating brush.. There are foreign objects on the bottom rotating brush.. It might fail to operate if there are foreign objects such as hairs in the gap between the side and the bottom rotating brush.. Separate and remove foreign objects.. If the.
VacuumsIndex summary
RepairIf you have no LG account, then press Create New Account to create a new account.. Enter the agreement of service usage and the membership information according to the membership subscription procedure, and then press the [OK] button.. After checking the received email, complete authenticat.
VacuumsIndex summary
RepairOn the remote control, press the mute button.. As the voice message is heard, the sound is muted.. Press it one more time to cancel the mute.. The voice message is heard.. Condition for voice message in case of mute. Error alarms. Alarm sound for smart diagnosis modes. In cas.
VacuumsIndex summary
RepairIf you want to delete the learned data, you can choose to reset it.. If you proceed with reset, all of Home Diary data, learned cleaning data, smart device data, reservation setting data, user setting data, and language setting data will be deleted. ※ In case of network model, the registrati.
VacuumsIndex summary
RepairIf a malfunction occurs during driving even after removing foreign objects in the cliff sensor, you can choose to reset the center data.. How to reset. 1. Place a sheet of white paper on the flat floor and then place the robot vacuum cleaner on it.. 2. On the main body of the robot vacuu.
VacuumsIndex summary
Repair※ The error message may be different from the actual message you hear from the product.. Do you hear the message that the battery level is low?. Try this. Do you need explanations on how to use the battery low alarm function?. ➔ When the main power is on, align the robot vacuum cl.
VacuumsIndex summary
RepairRobot vacuum cleaner or battery is not charged?. Robot vacuum cleaner does not automatically go into the charging station?. Causes and Symptoms. Robot vacuum cleaner is in the charging station but charging does not start.. There is a foreign object in the charging port.. Battery is.
VacuumsIndex summary
RepairWhat are cautionary items before cleaning to ensure more effective cleaning?. LG Electronics’ robot vacuum cleaner with AI and deep learning technologies can assess and clean various spaces such as kitchens, living rooms, rooms and etc. on its own.. Using a 3D sensor, it can detect the lo.
VacuumsIndex summary
RepairIt operated in a dark area.. It went under the table or bed.. The robot vacuum cleaner was lifted and moved by more than 6 ft.. Camera at the top of the robot vacuum cleaner is blocked by foreign objects.. Location search function is used to continue with cleaning even if the roboking.
VacuumsIndex summary
RepairCheck if the mop pad is attached to the mop board.. ➔ If a mop pad is not attached to the mop plate, then you will hear a grinding noise from the wheel of the mop plate.. If you don’t use any mop pad, remove the mop plate.. [How to remove the mop plate from the water tank]. Check.
VacuumsIndex summary
RepairWhile using the robot vacuum cleaner, does it make sounds as it hits the floor?. Does the motor sound get louder and quieter repeatedly?. Although the robot vacuum cleaner is small, as it has a smart inverter mounted in it, it can suck in air from the floor very hard for cleaning.. Espec.
VacuumsIndex summary
RepairIf the dust bin is full or there is too much dust in the filter, the suction power will be reduced.. Empty the dust bin and clean or replace the filter.. Roboking uses the rotating brush on the side of the front to collect and suck in dusts, so if there is a foreign object in the rotating b.
VacuumsIndex summary
RepairClean the inside of the nozzle.. ➔ Clean the inside of the rotating brush and nozzle.. If the nozzle is clogged by foreign objects or if there are foreign objects in the rotating brush, it won't suction normally.. 1. Turn off the power and place a soft cloth on the floor and place the.
VacuumsIndex summary
RepairDoes it smell awful like burning rubber or old dusts while using the robot vacuum cleaner?. I used the robot vacuum cleaner to clean wet areas.. There are foreign objects near the nozzle or dust nozzle of the robot vacuum cleaner.. The filter is clogged by dust or foreign objects.. Du.
VacuumsIndex summary
RepairThe robot vacuum cleaner is stuck around an obstacle.. An error has occurred.. During cleaning, a foreign object is smudged over the [Start/Stop] button.. During cleaning, the top of the robot vacuum cleaner come in contact with conducting material.. The [Power] button on the remote c.
VacuumsIndex summary
Repair※ The error message may be different from the actual message you hear from the product.. There are foreign objects on the cliff detection sensor.. Use a cotton swab or soft cloth to wipe it off.. Foreign object: Hair, animal hair, dust. Use a cotton swab or soft cloth to clean the c.
VacuumsIndex summary
Repair※ The error message may be different from the actual message you hear from the product.. If the bumper sensor is interfered with during the cleaning session, an error message can occur.. Check for foreign objects near the nozzle.. Try this. Press the front/left/rear side of the bump.
VacuumsIndex summary
Repair※ The error message may be different from the actual message you hear from the product.. If foreign objects are smudged over the viewer sensor, it will not operate normally.. Try this. Use a soft cloth to clean off the viewer sensor.. Warning!. Avoid to make a scratch in the view.
VacuumsIndex summary
Repair※ The error message may be different from the actual message you hear from the product.. After reassembly, turn on/off the main power on the flat floor to reset the sensor.. Try this. Using the gyro(angle) sensor of the robot vacuum cleaner and the acceleration sensor of the cover, it.
VacuumsIndex summary
Repair※ The error message may be different from the actual message you hear from the product.. Do you hear the voice message ‘Check the dust bin’?. Try this. Is a dust bin with a filter mounted?. ➔ Insert a dust bin with a filter into the roboking and close the dust bin cover.. (.
VacuumsIndex summary
Repair※ The error message may be different from the actual message you hear from the product.. ① Before cleaning the rotating brush, remove the dust bin to make sure that internal dusts do not fall out from the dust bin.. ② Place a soft cloth on the floor and place the roboking upside down.
VacuumsIndex summary
Repair※ The error message may be different from the actual message you hear from the product.. Remove the mop plate and check if an error occurs in operation.. Causes and Symptoms. You will hear the voice error message 'If a mop is attached, then check the wheel.’. Try this. If a mop.
VacuumsIndex summary
Repair※ The error message may be different from the actual message you hear from the product.. If the dust bin is full of dust or the filter is clogged, then the suction power of the robot vacuum cleaner might be reduced.. To maintain the normal suction power of the robot vacuum cleaner, you mu.
VacuumsIndex summary
Repair※ The error message may be different from the actual message you hear from the product.. If foreign objects are smudged over the viewer sensor, it will not operate normally.. Try this. ① Place a soft cloth on the floor and place the roboking upside down.. ② Use a soft cloth or c.
VacuumsIndex summary
Repair※ The error message may be different from the actual message you hear from the product.. Foreign objects or scratches in the infrared sensor can cause a problem.. For smooth operation, do not place an object on top of the product or attach a sticker to it.. Try this. Do not place an.
VacuumsIndex summary
Repair※ The error message may be different from the actual message you hear from the product.. Clean the cliff sensor of the robot vacuum cleaner by using a cotton ball or soft patch.. Try this. Rotate the wheels to remove foreign objects.. Using a cotton ball or soft cloth, clean the cli.
VacuumsIndex summary
Repair※ The error message may be different from the actual message you hear from the product.. Before cleaning the rotating brush, remove the dust bin to make sure that internal dusts do not fall out from the dust bin.. 1. Place a soft cloth on the floor and place the roboking upside down.. .
VacuumsIndex summary
Repair※ The error message may be different from the actual message you hear from the product.. Due to failed detection by the dust sensor, an error message can occur.. Due to foreign objects in the dust bin, an error message can occur.. Try this. After separating the dust bin from the mai.
VacuumsIndex summary
RepairDuring charging, the [Repeat Cleaning] button on the remote control does not operate. ※ Smart diagnosis and time setting button work during charging only.. Has it been too long since you last used the remote control?. ➔ Replace the battery inside the remote control.. 1. On the rear o.
VacuumsIndex summary
RepairIt may be because the charging station isn't installed properly or there are obstacles around the charging station.. It fails to detect the charging station due to an error in the charging station or IR sensor.. It takes time to find the charging station because it didn't start cleaning fro.
VacuumsIndex summary
RepairThe robot vacuum cleaner doesn't return to the charging station for charging.. The robot vacuum cleaner keeps moving around the charging station.. When it finishes cleaning, it will automatically return to the charging station for charging.. If it runs out of batteries during cleaning, i.
VacuumsIndex summary
Repair➔ It moves in zigzag to clean the entire spaces at home.. Zigzag mode can support speedy cleaning as it does not take time to clean the corner or wall.. Perfect cleaning mode. ➔ It moves in zigzag to clean the entire spaces at home including walls and edges.. If the smart turbo se.
VacuumsIndex summary
RepairFirst, mount the battery from the package in the rear side of the remote control.. (After removing the cover by using the hook at the top of the cover, insert the battery after matching the polarities( [ + ], [ - ] ).. Press the button to turn on/off the main body.. It operates when the.
VacuumsIndex summary
RepairForeign objects are stuck in the dust bin, main body, or spray nozzle.. The dust bin is not fully inserted.. First, check if the dust bin(water tank) is fully inserted.. ➔ Fully insert the dust bin(water tank) until it makes a clicking sound.. If not properly inserted, the main body.
VacuumsIndex summary
RepairThere are foreign objects on the front and the rear.. There are foreign objects at the bottom sensor.. There are foreign objects near the charging station.. The robot vacuum cleaner has a sensor that detects obstacles on its own.. If the robot vacuum believes that there is an obstacle.
VacuumsIndex summary
InstallationPower issues such as cycling noises or loss of power can be a result of a clogged nozzle or filter, low battery, or an indication it is time to perform maintenance.. Try This. Power issues can vary.. Are you experiencing an issue with loss of power or with the unit not charging?. Loss.
VacuumsIndex summary
OperationWhether you need your Vacuums model or serial number for product registration, to locate a manual or for troubleshooting, knowing where to find it can save time and frustration.. The location of your Vacuums model and serial number may vary by model, but the guide below will help you find it.
VacuumsIndex summary
RepairBy mounting the bedding nozzle in the length extension pipe or connecting it to the hose handle, you can clean beddings and so on. ※ To clean the carpet, use a general floor nozzle if possible.. Cleaning beddings. 1. Connect the bedding nozzle to the hose handle or length extension pipe..
VacuumsIndex summary
RepairVacuum cleaners may lose suction, make noises, or turn off due to clogged filters, hoses, or nozzles.. For vacuum cleaners, both the sponge filter and the white filter must be washed with water.. Check if the sponge filter and the white filter are washed properly and check if the hose, pipe.
VacuumsIndex summary
InstallationConnecting your LG Vacuum to the LG ThinQ app or using voice commands is not complicated.. The following instructions will help you restore the vacuum cleaner to its best suction performance.. ThinQ/Voice Assistant - Cordless stick vacuum. ThinQ/Voice Assistant - LG Robot Vacuum. [LG.
VacuumsIndex summary
RepairNozzle selection lever is set to floor mode.. Floormat is not firmly attached to the floor.. Depending on the floor environment, it is possible to change the nozzle.. By pressing the suction switching lever forward/backward, you can adjust the level of attachment to the floor.. Try this
VacuumsIndex summary
RepairSeparate the extension pipe one by one from the bottom and see if it operates properly.. If it operates properly, then remove foreign objects from the separated areas.. (If the hose shrinks and there is an excessive noise, then the dust display will be in a red color.). When removing for.
VacuumsIndex summary
RepairIf a contact fails between the hose and the main body, then the nose level might vary, so make sure to connect the hose and the main body one more time.. If the problem persists, then have it checked by an LG Electronics service technician.. This guide was created for all models, so the ima.
VacuumsIndex summary
RepairYou need to replace the length extension pipe.. To purchase it, visit the nearby service center or go to the homepage.. If you are unable to visit, then you can request service.. How to assemble the nozzle and the extension pipe.. 1. Align the hook of the nozzle with the square groove.
VacuumsIndex summary
RepairThe brush for the nozzle of the bedding vacuum cleaner is manually operated instead of being mechanically operated.. When cleaning the bedding, push the vacuum cleaner with hands to make it rotate by force.. To prevent damages to the bedding by auto rotations(textile intertangled) and safet.
VacuumsIndex summary
RepairVacuum cleaners may lose suction, make noises, or turn off due to clogged filters, hoses, or nozzles.. For vacuum cleaners, both the sponge filter and the white filter must be washed with water.. Check if the sponge filter and the white filter are washed properly and check if the hose, pipe.
VacuumsIndex summary
RepairVacuum cleaners may lose suction, make noises, or turn off due to clogged filters, hoses, or nozzles.. For vacuum cleaners, both the sponge filter and the white filter must be washed with water.. Check if the sponge filter and the white filter are washed properly and check if the hose, pipe.
VacuumsIndex summary
Repair➔ 1ms MBR stands for Motion Blur Reduction.. The function is used to remove image retention that can occur during a scene with fast transitions such as games.. 1ms MBR operation can be used by setting the vertical frequency supported in the monitor.. When booted with the PC, most of mo.
Video WallsIndex summary
RepairOnScreen Control is an application that allows you to easily control monitors connected to your PC.. It offers features such as screen splitting, monitor settings, and monitor software (firmware) updates.. Try this. Visit the LG Electronics website (www.lge.com) and go to → Support →.
Video WallsIndex summary
RepairOnScreen Control is an application that allows you to easily control monitors connected to your PC.. It offers features such as screen splitting, monitor settings, and monitor software (firmware) updates.. Try this. Visit the LG Electronics website (www.lge.com) and go to → Support →.
Video WallsIndex summary
RepairThis is how to reset the monitor to the factory setting when it has an error such as color or brightness failures.. How to reset a general monitor. ※ Menus may differ by model, so please refer to the user guide for details.. 1. Press the joystick button.. 2. Move to the right to sel.
Video WallsIndex summary
RepairThe power cord and the PC/signal cable connections are poor.. Monitor's recommended resolution/frequency setting is changed.. Did you check the power cord and the monitor adapter connections?. ➔ Check if the power cord is correctly connected to the multi tab and if the monitor adapter.
Video WallsIndex summary
RepairScreen brightness/contrast is set too low.. Night mode is turned on in Windows 10.. PC graphics card setting is changed.. HDR function is turned on in Windows 10.. Did you reset the monitor setting?. ➔ Due to the change in the monitor setting, it might look dark, so reset the mon.
Video WallsIndex summary
RepairThe power cord, adapter and PC/signal cable connections are poor.. Did you check the power cord and the monitor adapter connections?. ➔ Check if the power cord is plugged into a power strip and the monitor adapter is connected properly.. Is the cable connected properly?. ➔ Check i.
Video WallsIndex summary
RepairIf the monitor setting screen is shaking, you need to have it inspected by an LG Electronics technician.. The power related part and the PC/signal cable connections are poor.. Monitor's recommended resolution/frequency setting is changed.. Did you check if the monitor setting screen is a.
Video WallsIndex summary
RepairIf you use a cable out of the product specs, then it can cause screen Color and mute no display.. The video signal cable connection condition is poor.. In Windows, the high contrast option is activated.. Monitor's video color setting is changed.. Did you remove the connected cable and.
Video WallsIndex summary
RepairThe cable connection is not good.. Did you check the power cord and the monitor adapter connections?. ➔ Check if the power cord is plugged into a power strip and the monitor adapter is connected properly.. Is the cable connected properly?. ➔ Check if the pins are damaged or have f.
Video WallsIndex summary
RepairProblem expected due to changes in resolution The screen size might not fit.. 1. The screen size might not fit.. 2. The left/right black screen can look like a marginal space.. 3. There can be lines seen on the screen.. 1. There can be stains displayed on the screen.. 2. The screen.
Video WallsIndex summary
RepairUsing the monitor adjustment button, lower the brightness to a desired value.. 1. Press the joystick button at the bottom of the screen.. 2. Using the Forward/Backward( ▲ / ▼ ), Left/Right ( ◀ / ▶ ) button, move the joystick to adjust the option.. 3. After lowering the brightness.
Video WallsIndex summary
Repair➔ You can view photographs continuously using the Slide menu.. A still image will go into the Screen Saver mode to protect the screen.. ➔ Videos can be replayed continuously by enabling Repeat.. If a still image from a USB is displayed for a while, the monitor screen will turn off..
Video WallsIndex summary
RepairDue to wrong controls of the monitor button, sometimes data setting values are changed according to the environment of use.. To prevent this case, you can use the screen setting (button) locking and unlocking function.. 3. The screen shows the “OSD LOCKED” message and the lock will be on.
Video WallsIndex summary
TroubleshootingYou can change the language setting on your monitor in a few simple steps.. Note: The steps to changing the language setting may differ depending on the monitor model, so please consult your product user manual.. Try this. How to change the language setting on a Smart Monitor [WebOS 24].
Video WallsIndex summary
Repair1. If you make the connection too tight for the purpose of cable arrangement, then even small movement can make the connection loose or slip out.. 2. Firmly press each connection one time to make a good connection.. 3. Check the cable signal condition of the device connected to the monitor.
Video WallsIndex summary
RepairTo clean the monitor screen, use a soft cloth (such as microfiber) to gently wipe off any dust.. How to clean foreign substance stains from the monitor screen.. 1. When cleaning the screen, unplug the power cord and gently wipe with a soft cloth (microfiber cloth) in a consistent direction.
Video WallsIndex summary
RepairTo clean the monitor screen, use a soft cloth (such as microfiber) to gently wipe off any dust.. How to clean foreign substance stains from the monitor screen.. 1. When cleaning the screen, unplug the power cord and gently wipe with a soft cloth (microfiber cloth) in a consistent direction.
Video WallsIndex summary
RepairCheck if it is muted or the sound volume is set too low.. Try this. Checking the sound configuration in Windows. 1. Click the sound icon at the right bottom of the taskbar on the wallpaper to launch the currently used player and the sound volume control slider.. Check if it is muted o.
Video WallsIndex summary
RepairUsing the USB port[Downstream]. The USB port on the monitor can be used as a USB hub for mobile phone charging, and keyboard or mouse connections.. How to connect the USB port [Upstream]. If you want to use the USB hub, you must connect the monitor and the PC with a USB cable included in.
Video WallsIndex summary
RepairIcons highlighting the functionality and features of the monitor will repeatedly appear at specific locations on the screen if your monitor is set to [Store Mode].. For PC monitors, you can initialize the monitor from the settings menu or by pressing the OK button for at least 10 seconds.. .
Video WallsIndex summary
RepairTry this. Deactivating the SES(SMART ENERGY SAVING) function.. ① At the bottom center of the product, press the Joystick button to open the main menu.. ② Move to the right to select [Settings].. ③ Select [General].. ⑤ Select [Off] to deactivate the function.. Deactivatin.
Video WallsIndex summary
RepairYou can press or move the joystick button to the left, right, up or down to use the monitor functions easily.. How to set the joystick menu. ➔ Joystick location: It is located at the bottom center or rear right of the monitor.. Move left or right to check the contents.. ➔ Menu Set.
Video WallsIndex summary
RepairTo see a more clean and brighter screen, you have to set the resolution to the optimal resolution supported by the monitor.. If the monitor screen displays the optimal resolution message, then change the resolution and the vertical frequency to the optimal setting.. To check the optimal res.
Video WallsIndex summary
TroubleshootingA monitor connected to an input cable, such as an HDMI, Display Port or USB-C cable, can output sound through its own built-in speakers (if equipped) or an external device via the audio port.. The types of input ports and the availability of built-in speakers may differ depending on the produc.
Video WallsIndex summary
RepairI am using a UHD monitor but when I connect USB-C or DP(display port), the max resolution is not supported.. You have to make sure that your PC graphics card’s display port or USB-C output condition meets the 4K(3840x2160@60Hz) spec of your monitor.. You have to activate the DisplayPort.
Video WallsIndex summary
RepairThe Action Mode (Dynamic Action Sync) minimizes delay of graphic card input signals to ensure instant reactions.. The minimization or non-use of frame buffer only works when it is possible to process with the same frequency from input to output.. On certain models, DAS cannot be manually en.
Video WallsIndex summary
RepairThe Action Mode (Dynamic Action Sync) minimizes delay of graphic card input signals to ensure instant reactions.. The minimization or non-use of frame buffer only works when it is possible to process with the same frequency from input to output.. ※ This is automatically activated at 60Hz.
Video WallsIndex summary
RepairHow to schedule auto-off for each product. General monitor: The function can be used to turn off the monitor automatically if there is no movement on the screen for some time.. Try this. Auto-off scheduling for general monitors. ※ Menus may differ by model, so please refer to the us.
Video WallsIndex summary
RepairDo you want to use the clear screen without disconnections or slowing down?. G-Sync is used to provide a soft video by removing disconnections and slowing down found in the HD game playing.. Before you can use the function, you must make sure you use an NVIDIA graphics card that supports G-.
Video WallsIndex summary
RepairYou can easily search for or view the list of dual controller function related questions or help words.. 1. After clicking the icon at the right bottom of the PC, run the dual controller.. 2. To change the execution mode, right click on the tray icon in the task bar and select Main PC, Sub PC.
Video WallsIndex summary
RepairThe LG Ultra Fine 4K display device called 22MD4KA is a monitor product that can be connected to a Mac device for use.. You can connect it to a Mac host that supports USB-C or Thunderbolt 3 for use.. The following is the list of devices supported and depending on the Mac host, different res.
Video WallsIndex summary
RepairThe LG Ultra Fine 5K display device called 22MD5KA is a monitor product that can be connected to a Mac device for use.. You can connect it to a Mac host that supports Thunderbolt 3 or some of Mac hosts that support Thunderbolt 2 for use.. The following is the list of devices supported and d.
Video WallsIndex summary
RepairConnect the monitor with the PC using a signal cable.. → Connect only one signal cable to the monitor.. HDMI -> DVI -> RGB). If you connect two or more, then depending on the input terminal setting, the screen might fail to display anything.. Connecting the signals cable. Connect.
Video WallsIndex summary
RepairFirst, check if the adapter and the power cord are correctly used and fixed.. If you are using an adapter, then check if the adapter jack is correctly connected to the monitor.. If the adapter cable is too tight, or the jack is loose due to the surrounding conditions, then power supplies ca.
Video WallsIndex summary
RepairDepending on the model of your monitor, control methods [button type/joystick type] and functions will vary.. So, for more details about the function, see the product user manual.. Adjusts the monitor volume level.. Adjusts the monitor volume level.. Displays the information on the cu.
Video WallsIndex summary
RepairHDR stands for High Dynamic Range and it is the function to implement clearer and high contrast images.. The function is automatically turned on in the monitor if HDR contents are played.. HDR operation is supported in both HDMI and DP inputs.. External equipments are mostly connected to.
Video WallsIndex summary
RepairThis is a normal message asking you to check the recommended resolution of the monitor and whether the LG cable is used.. 1. In the PC Resolution menu, set the recommended resolution for the monitor.. Check if the cable included in the package when purchasing the product is used.. 2. At.
Video WallsIndex summary
RepairIf there are problems with the set-top box or the wired antenna cable, the screen and channels may not function properly.. ➔ Check for any malfunctions of or poor cable connection to the set-top box.. It can possibly prevent the screen from disconnecting or freezing.. It may resolve is.
Video WallsIndex summary
RepairIf there are problems with the set-top box or the wired antenna cable, the screen and channels may not function properly.. ➔ Check for any malfunctions of or poor cable connection to the set-top box.. It can possibly prevent the screen from disconnecting or freezing.. It may resolve is.
Video WallsIndex summary
RepairThis is a program that helps you easily control the monitor connected to your computer.. ➔ A function to automatically update to the latest version firmware provided in the monitor software update item.. The OSC program can be downloaded using the following path: LG Electronics website.
Video WallsIndex summary
RepairThe USB C-Type power supply technology enables turning on the monitor and charging a connected laptop computer at the same time.. Check if your monitor and laptop computer support the USB PD (Power Delivery) charging function.. 1. For the monitor - Check the user manual or specifications of.
Video WallsIndex summary
RepairIf there is an error in the graphic card, the screen goes blank when an external monitor is connected.. Try this. 3. Click the right mouse button on the [ Intel(R) UHD Graphics xxx] display adaptor and select [Uninstall device]. ※The graphics device name may vary by model.. (Intel UHD,.
Video WallsIndex summary
RepairC-type installation guide: if there are no holes in the desk for cables.. ➔ Basic installation requirements - desk thickness: less than 3.54 inches, desk depth: at least 4.56 inches.. The default stand setup is assembled with a C-type grip and included in the box.. Installation is not.
Video WallsIndex summary
RepairIf abnormal shut down is detected 3 times or more Windows 10 automatically reboots in the safety mode.. ➔ Does a message saying “Frequency Range Exceeded” appear on the monitor.. If the “Frequency Range Exceeded” message appears, enter the safety mode, move the graphic card driver.
Video WallsIndex summary
RepairThe monitor is powered up, but the screen is blank?. The DC switch of the monitor is off.. The monitor is in power saving mode.. If the power lamp of the monitor is lit in red, then it means that the monitor is powered up.. If the model of your monitor has a DC switch, then check if i.
Video WallsIndex summary
RepairIf the OSD menu is intermittently displayed on the monitor screen, it may be due to moisture or foreign substances causing the malfunction of the monitor menu button.. Try pressing the menu button several times to test its functionality. ※ OSD (On Screen Display) - A feature that graphically.
Video WallsIndex summary
RepairSome monitor models do not support the USB PD, so check if the USB-PD is supported.. The smartphone cannot be charged through the monitor and the USB-C cable.. The smartphone cannot be quick charged.. If the smartphone cannot be charged, check the USB-C cable connecting the monitor and t.
Video WallsIndex summary
RepairSet the display configuration or calibration in the Tablet PC Settings section in Control Panel.. When touching a touch monitor, did touch work on the other monitor? → Set the display configuration in the Tablet PC Settings in Control Panel.. Is the location of the touch pointer on the to.
Video WallsIndex summary
RepairSet the display configuration or calibration in the Tablet PC Settings section in Control Panel.. When touching a touch monitor, did touch work on the other monitor? → Set the display configuration in the Tablet PC Settings in Control Panel.. Is the location of the touch pointer on the to.
Video WallsIndex summary
Repair➔ The AI (magic) remote control uses RF-type radio frequencies, so it consumes the batteries faster than general TV monitor remote controls.. Are there any electronic devices that interfere with radio waves between the smart TV monitor and the AI (magic) remote control?. The power button.
Video WallsIndex summary
RepairI want to change the cursor size of the AI (Magic) remote control.. To change the pointer size of the AI remote control. ➔ WebOS22. On the remote control, Select → [All Settings] → [General] → [System] → [Additional Settings] → [Pointer Options] → [Pointer Size] in order.. .
Video WallsIndex summary
RepairAI remote controls were changed as of the year 2021.. Therefore, let’s take a look at what’s changed and how to turn on the settop box after you set the universal remote control.. Try this. How to turn on the settop box with the AI (Magic) remote control. “Do you want to turn on.
Video WallsIndex summary
RepairThe [Lock function] is a function of locking particular channels and external inputs.. After locking a channel, if the password is entered in the locked channel, it will be unlocked temporarily.. Using the app lock feature allows restriction of app usage.. By setting a password, it is po.
Video WallsIndex summary
RepairUsing the AirPlay feature, it is possible to share the smartphone screen with the smart TV monitor.. The AirPlay feature allows you to play videos from the Apple iPhone, iPad, or iPod Touch on the LG smart TV monitor, or wirelessly connect the screen and audio to enjoy them on the bigger smart.
Video WallsIndex summary
Repair➔ This is how to reset the monitor to factory settings when it has an error such as abnormal color or brightness.. ※ Access route varies depending on the model, thus for more details, see the user manual.. Try this. 2. Select from [All settings] → [General] → [System] → [Reset.
Video WallsIndex summary
RepairWhen someone else’s smartphone screen is displayed on your TV, you can block screen sharing.. Screen Share → Connects your smartphone and TV without cables and shows the smartphone screen on the TV.. When someone else’s smartphone screen is displayed on your TV, you can block screen s.
Video WallsIndex summary
RepairOnce a Bluetooth audio device has been connected, it will be saved in the Registered Device List automatically so that later you can simply choose it from the list without having to search for it.. Check if your Bluetooth speaker and headset are turned on.. If connection fails though they a.
Video WallsIndex summary
RepairIf your smart TV monitor and PC support wireless display, can communicate without a cable.. ➔ Connecting a smart TV monitor from Windows without a cable. ※ Your PC must have a wireless LAN card installed before you can use a wireless display connection.. How to establish wireless mir.
Video WallsIndex summary
RepairWhen you watch TV through the HDMI input on the settop box, you can change the channels only using the remote control provided by the settop box service provider.. ➔ There is a settop box remote control provided by the settop box service provider and a remote control provided with the TV mon.
Video WallsIndex summary
Repair➔ TV monitors and TVs use the same frequency for their remote controls, which can cause nearby TVs to turn on or off when the remote control is used.. Does the TV monitor and another TV turn off or on at the same time when you press the power button of the remote control?. Does pressing t.
Video WallsIndex summary
Repair※ The AI (magic) remote control is a remote control that allows you to operate the smart TV monitor more conveniently like a PC mouse and use smart functions such as voice recognition and motion operations.. Causes and Symptoms. Is the pointer not visible on the smart TV monitor screen al.
Video WallsIndex summary
Repair※ The AI (magic) remote control is a remote control that allows you to operate the smart TV monitor more conveniently like a PC mouse and use smart functions such as voice recognition and motion operations.. Causes and Symptoms. Is the pointer not visible on the smart TV monitor screen al.
Video WallsIndex summary
Repair➔ You can check if the buttons are working properly using your mobile phone camera.. ➔ Check if the remote control is working using your mobile phone camera.. 1. If you can see the infrared light from the transmitter when you press the button on the remote control using your mobile phon.
Video WallsIndex summary
RepairIf the current time is not set or if the time information is incorrect, an error occurs in OFF/ON and function operations, so enter the correct time information.. ➔ Is the power turned on or off automatically?. Check that the current time setting is correct.. Check if the OFF and ON ti.
Video WallsIndex summary
RepairIn order to play a video file in the TV monitor, it can be played in the TV monitor only when the information on the video file such as extension, codec, etc., matches.. No sound is outputted when a video file is played on the TV monitor.. It occurs because the codec does not match when a v.
Video WallsIndex summary
Repair➔ LG UltraGear™ Control Center provides various mode settings to help users get the lighting effects they want.. Clicking the mode settings tab will enable users to change the settings in detail provided by the chosen mode.. Apply : Applies the chosen mode to the lighting of the monitor.
Video WallsIndex summary
Repair➔ LG UltraGear™ Control Center provides various mode settings to help users get the lighting effects they want.. Clicking the mode settings tab will enable users to change the settings in detail provided by the chosen mode.. Apply : Applies the chosen mode to the lighting of the monitor.
Video WallsIndex summary
InstallationUsing these ports you can connect some of your peripheral devices to enjoy them with your Chromebase.. Note: Some USB devices may not be compatible.. HDMI (High-Definition Multimedia Interface) is a method of transmitting sound and video from your computer's (or other HDMI enabled device) H.
Video WallsIndex summary
TroubleshootingIf your LG Smart Monitor Swing or TV monitor turns on with your living room TV, your devices are responding to the same remote control signal.. For your TV monitor, enable IR Lock using the number buttons on your remote.. If these settings are unavailable, cover the remote control sensor on.
Video WallsIndex summary
RepairLG is unable to retrieve or reset user account information; a Google account is used to sign-in.. If you have forgotten your Google account password, please visit google.com/accounts/recovery.. If you cannot recover your password, you may wish to reset your Chromebase.. Perform a powerwa.
Video WallsIndex summary
InstallationProduct registration, promotions, and administration will all be attached to this account.. First, turn on your Chromebase.. The power button is located on the bottom-right bezel.. On the Chrome initial setup screen, select your preferred language and keyboard type.. Use the down arro.
Video WallsIndex summary
RepairWhen a laptop/desktop is connected to a monitor via an HDMI or USB-C cable and sound is played through the connected cable, there may be audio noise due to poor signal quality.. First, it is necessary to check if there is any noise when an external earphone/headset (external speaker) is connec.
Video WallsIndex summary
OperationWhether you need your LG Laptops, Monitors, Burners, Drives or IT Monitors model or serial number for product registration, to locate a manual or for troubleshooting, knowing where to find it can save time and frustration.. The location of your LG Laptops, Monitors, Burners, Drives or IT Monit.
Video WallsIndex summary
TroubleshootingIf abnormal shut down is detected 3 times or more, Windows 10 automatically reboots in the safety mode.. Causes and Symptoms. If the “Frequency Range Exceeded” message appears, enter the safety mode, move the graphic card driver, and then restart.. Try This. How to boot in the saf.
Video WallsIndex summary
RepairMany LG Monitors offer smart features such as DFC (Digital Fine Contrast) and SES (Smart Energy Saving) to maximize picture detail based on your lighting environment.. These features can be deactivated to prevent the brightness level from changing.. Note. Steps may vary depending on you.
Video WallsIndex summary
OperationNote: Office files can't be edited in the classic version of Google Drive.. Open Google Drive, either by pressing the Search button on your keyboard, then clicking Google Drive , by clicking Google Drive directly from the shelf, or by visiting drive.google.com from the web browser.. Double-.
Video WallsIndex summary
RepairThe LG Ultra Fine 5K display device 22MD5KA is a monitor that can be connected to a Mac device for use.. You can connect it to a Mac that supports Thunderbolt 3 or some Mac that support Thunderbolt 2 for use.. The following is the list of devices supported and depending on the Mac, differen.
Video WallsIndex summary
OperationThis article explains how to connect your LG Chromebase Monitor to your wireless home network, or troubleshoot network related issues.. Troubleshooting. Click on the status area in the lower right corner of the desktop, then click the Network area, as shown below.. Zoom In. The icon s.
Video WallsIndex summary
RepairThe LG Ultra Fine 4K display device 22MD4KA is a monitor that can be connected to a Mac for use.. You can connect it to a Mac that supports USB-C or Thunderbolt 3 for use.. The following is the list of devices supported and depending on the Mac, different resolutions are supported.. 4096.
Video WallsIndex summary
OperationLG monitors are available with a variety of features to support various needs – including Apple users.. Try This. 1Plug the monitor into the power outlet and check that it is receiving power.. The UltraFine 4K and 5K display monitors do not have power indicators.. 2Connect the cable.
Video WallsIndex summary
RepairTry This. Using the USB port [Downstream]. The USB port on the monitor can be used as a USB hub for mobile phone charging, and keyboard or mouse connections.. How to connect the USB port [Upstream]. If you want to use the USB hub, you must connect the monitor and the PC with a USB cab.
Video WallsIndex summary
TroubleshootingIf you want to use [Dual Monitor, Dual Web], in the monitor settings find the Dual Smart Solution software that corresponds to the product model you have from the LG Electronics website, and download and install it.. ※ XX stands for inches, ranging from 20 to 27 inches.. Windows versions.
Video WallsIndex summary
TroubleshootingIf there is no space between the case and the LCD, forming a direct contract between them, then during transportation or the product installation process, the front of the case can impact the screen, breaking the screen or causing defects.. As a result, it is necessary to create some extra spa.
Video WallsIndex summary
RepairDue to wrong controls of the monitor button, sometimes data setting values are changed according to the environment of use.. To prevent this case, you can use the screen setting (button) locking and unlocking function.. 3. The screen shows the “OSD LOCKED” message and the lock will be on.
Video WallsIndex summary
RepairScreen brightness or contrast is set too high.. The PC graphic card setting is changed.. Did you reset the monitor settings?. ➔ It can occur due to monitor power saving or auto off errors, thus reset the monitor to the factory setting.. (※ Menus may differ by model, so please refe.
Video WallsIndex summary
RepairTry This. Using the monitor adjustment button, lower the brightness to a desired value.. 1. Press the joystick button at the bottom of the screen.. 2. Using the Forward/Backward( ▲ / ▼ ), Left/Right ( ◀ / ▶ ) button, move the joystick to adjust the option.. 3. After lowering t.
Video WallsIndex summary
RepairThe LG monitor sound setting is divided into two types: A PC monitor with button control and a smart TV monitor with a remote control.. Try This. ➔ If there is a built-in speaker, then first check the sound setting of the PC monitor.. See the user manual for the PC monitor or go to the.
Video WallsIndex summary
RepairUsing input terminals such as HDMI, Display Port and USB-C, you can output the voice through the monitor’s built-in speaker or headphone port.. The type of input terminal and the mounting of speaker depend on the model.. Check the product manual or homepage for further information.. If.
Video WallsIndex summary
RepairWhat is high contrast?. This is a function that makes text and apps easier to see by using a unique color.. Try This. ※ A screen saying “wait for a couple of seconds" may be displayed on Window.. Next, the screen color will change.. 3. From the [Choose theme] drop-down menu, se.
Video WallsIndex summary
RepairTo get the best picture available from your monitor and connected device, you can adjust the resolution settings to optimize the display to the highest resolution and refresh rate supported to meet your viewing needs.. Try This. Note. For input specifications of your LG monitor please vi.
Video WallsIndex summary
RepairUse the switch screen shortcuts provided by the Windows operating system or change the display orientation in your display settings.. Causes and Symptoms. Automatic screen rotation is not working when rotating the monitor.. Automatic screen rotation is not supported when rotating the mon.
Video WallsIndex summary
RepairHow to change the signal input port.. ① Press the joystick button.. ② Move to the left to select [Input].. This guide was created for all models, so the images or content may be different from your product.
Video WallsIndex summary
RepairTo clean the monitor screen, use a soft cloth (such as microfiber) to gently wipe off any dust.. How to clean foreign substance stains from the monitor screen.. 1. When cleaning the screen, unplug the power cord and gently wipe with a soft cloth (microfiber cloth) in a consistent direction.
Video WallsIndex summary
RepairConnect the monitor with the PC using a signal cable.. → Connect only one signal cable to the monitor.. HDMI -> DVI -> RGB). If you connect two or more, then depending on the input terminal setting, the screen might fail to display anything.. Connecting the signals cable. Connect.
Video WallsIndex summary
RepairUsing the USB port[Downstream]. The USB port on the monitor can be used as a USB hub for mobile phone charging, and keyboard or mouse connections.. How to connect the USB port [Upstream]. If you want to use the USB hub, you must connect the monitor and the PC with a USB cable included in.
Video WallsIndex summary
TroubleshootingDepending on the model, some monitors have no built-in speakers.. At the port on the back of the general monitor, if there is a port where you can insert your earphone (Headphone Out/3.5mm AUX port), then you can connect an external speaker.. In this case, it requires an external speaker (h.
Video WallsIndex summary
RepairIf there is an error in the graphic card, the screen goes blank when an external monitor is connected.. Try this. 3. Click the right mouse button on the [ Intel(R) UHD Graphics xxx] display adaptor and select [Uninstall device]. ※The graphics device name may vary by model.. (Intel UHD,.
Video WallsIndex summary
Repair➔ 1ms MBR stands for Motion Blur Reduction.. The function is used to remove image retention that can occur during a scene with fast transitions such as games.. 1ms MBR operation can be used by setting the vertical frequency supported in the monitor.. When booted with the PC, most of mo.
Video WallsIndex summary
RepairTry this. Deactivating the SES(SMART ENERGY SAVING) function.. ① At the bottom center of the product, press the Joystick button to open the main menu.. ② Move to the right to select [Settings].. ③ Select [General].. ⑤ Select [Off] to deactivate the function.. Deactivatin.
Video WallsIndex summary
RepairDo you want to use the screen without disconnections or slowing down?. G-Sync is used to provide a soft video by removing disconnections and slowing down found in the HD game playing.. Before you can use the function, you must make sure you use an NVIDIA graphics card that supports G-Sync a.
Video WallsIndex summary
RepairMost LG monitors offer HDR (High Dynamic Range) support to provide the best picture for gaming, movies, and streaming when activated in the computer's settings.. Try This. Please select your Operating System. Setting HDR in Windows. Note. HDR content may not display correctly depen.
Video WallsIndex summary
RepairHDR stands for High Dynamic Range and it is the function to implement clearer and high contrast images.. The function is automatically turned on in the monitor if HDR contents are played.. HDR operation is supported in both HDMI and DP inputs.. External equipment are mostly connected to.
Video WallsIndex summary
RepairDue to wrong controls of the monitor button, sometimes data setting values are changed according to the environment of use.. To prevent this case, you can use the screen setting (button) locking and unlocking function.. 3. The screen shows the “OSD LOCKED” message and the lock will be on.
Video WallsIndex summary
RepairIf your laptop monitor is small or you have multiple jobs to do, you can connect an external monitor and use two monitors.. You can set the external monitor either to have the same screen as the PC monitor by selecting the Duplicate Mode, or have a different screen than the PC monitor by selec.
Video WallsIndex summary
RepairIf your LG monitor is not function properly or errors occur with the brightness and or colors, resetting the unit will restore it to the factory settings.. Try This. A hard reset just refreshes the monitor, A factory reset will remove any configuration or pre set settings.. Note. Menu.
Video WallsIndex summary
RepairThis is how to proceed with resetting the monitor screen when its color, brightness and so on are strange.. Try This. Did you reset the monitor screen?. (※ Menus may differ by model, so please refer to the user guide for details.). 1. Press the joystick at the bottom center of the p.
Video WallsIndex summary
RepairHow to schedule auto-off for each product. General monitor: The function can be used to turn off the monitor automatically if there is no movement on the screen for some time.. Try This. Auto-off scheduling for general monitors. ※ Menus may differ by model, so please refer to the us.
Video WallsIndex summary
RepairThis function locks the password / external input / control buttons of the monitor.. How to [set the password] in the monitor. How to [lock the system] in the monitor. Channel lock setting: Broadcasting channels considered harmful to children can be locked. ※ Any locked channel can be.
Video WallsIndex summary
TroubleshootingYou cannot set the 4K resolution in the monitor that is supposed to support 4K?. The 4K resolution enhances the user’s immersion rate with clear pictures and high definition(3840 x 2160).. To express the 4K resolution on the monitor, you must make sure that the graphics card of your PC su.
Video WallsIndex summary
RepairThe symptom occurs when a function description icon appears on the monitor when you select the shop mode in the default monitor setting.. To resolve the symptoms, select [Store Mode → Home Mode].. ※ It varies depending on the model.
Video WallsIndex summary
RepairOn Screen Control is an application to enable easy control of the monitor connected to a PC letting the user control screen split layout and monitor display settings as well as the monitor picture mode for each application.. Try This. 1Open the On Screen Control application.. 3If availab.
Video WallsIndex summary
RepairThe Free Sync function is used to minimize tearing and disconnection resulting from the mismatches between the monitor screen and the game operation frame.. Try this. Free Sync activation and support range. 1. Free Sync setting. To activate the Free Sync function, go to the monitor se.
Video WallsIndex summary
RepairThe Black Stabilizer feature increases the contrast on dark screens, revealing color differences to make it easier to detect enemies hiding in dark areas.. * Left side is without Black Stabilizer mode applied, right side shows the screen with Black Stabilizer applied.. Try This. ➔ Usin.
Video WallsIndex summary
RepairThe gaming monitor buttons, including the joystick button and the lighting button, are located below the monitor screen.. Try This. You can easily control the functions of the monitor by pressing the lighting button or moving it left/right with your finger.. Category. Lighting is on
Video WallsIndex summary
RepairThe pivot feature allows the monitor to rotate 90° clockwise.. Warning!. When rotating the screen to use the Pivot function, do not rotate the screen too strongly or quickly.. There is a risk of damaging the stand base if the head comes into contact with the stand.. Be careful as you.
Video WallsIndex summary
RepairThe USB C-Type power supply technology enables turning on the monitor and charging a connected laptop computer at the same time.. Try this. Check if your monitor and laptop computer support the USB PD (Power Delivery) charging function.. 1. For the monitor - Check the user manual or spec.
Video WallsIndex summary
TroubleshootingIf your Internet browser window is small, open the browser and press the square button [ □ Max] beside the [ X ] button in the top right corner.. If letters inside the Internet browser are too small or large, open the browser and press [ + ] or [ - ] while holding down the Ctrl key to adjust.
Video WallsIndex summary
TroubleshootingSome types of noises are normal in Monitors.. You will need to determine the type of noise to properly troubleshoot the issue.. Does the noise get louder as you increase the volume?. Yes No. The noise may be caused by the cabinet expanding or contracting due to varying temperatures.
Video WallsIndex summary
RepairPC display setting - When using the mirror (duplication) mode, a message is displayed if it is not supported.. Causes and Symptoms. When using the on screen control function of the monitor, it says "There is no monitor connected." (※ On Screen Control applied model only). Try This. .
Video WallsIndex summary
TroubleshootingPower Consumption: The power consistently used by an electronic device is referred to as power consumption, measured in watts 'W'.. Rated Power Consumption: If the rated power consumption of a product is 30W, it means that 30W of power is required to operate that product.. (The monitor is c.
Video WallsIndex summary
TroubleshootingThis type of issue usually occurs when the power cord is loose or the Monitor isn't receiving proper ventilation.. Is the unit's power cord securely plugged-in to both the back of the Monitor and an electrical outlet? (Please check both locations, cords may come loose sometimes) Yes No. Plu.
Video WallsIndex summary
Repair➔ Electricity and/or static electricity can be felt when short circuit current flows through the power adapter from a power outlet on the wall.. Causes andSymptoms. Symptoms of electricity flowing (current leakage) may occur when the grounding condition of the power outlet is not good.. ..
Video WallsIndex summary
RepairWhen installing the monitor, be careful not to block the air vents of the monitor.. If installing the monitor on a table, make sure it is set upright.. For wall-mounted installations, ensure a 100mm space between each side of the monitor and the wall.. Stands with adjustable height, tilt.
Video WallsIndex summary
RepairRight click on the background and check the screen resolution or the resolution in the display setting, and if the recommended resolution is not available, then it means that the PC graphics(VGA) card is not installed.. Try This. If the PC graphics card does not support the recommended reso.
Video WallsIndex summary
RepairScreen brightness/contrast is set too low.. Night mode is turned on in Windows 10.. PC graphics card setting is changed.. HDR function is turned on in Windows 10.. Did you reset the monitor setting?. ➔ Due to the change in the monitor setting, it might look dark, so reset the mon.
Video WallsIndex summary
RepairI connected the 31MU97 model and the PC via Mini Displayport, but the screen is blank.. I connected the Mini DisplayPort cable, but there are screen/voice noises and screen flickering.. Try This. Check if the Mini DisplayPort cable included in the product package is used to connect the P.
Video WallsIndex summary
RepairDue to various characteristics of the LCD monitor, very often, the screen edge has a different brightness level.. Depending on the angle at which the LCD monitor is viewed(visual angle), the brightness will differ.. Visual angle: Refers to the maximal side angle at which you can see the scr.
Video WallsIndex summary
RepairI am using a UHD monitor but when I connect USB-C or DP(display port), the max resolution is not supported.. You have to make sure that your PC graphics card’s display port or USB-C output condition meets the 4K(3840x2160@60Hz) spec of your monitor.. You have to activate the DisplayPort.
Video WallsIndex summary
Repair➔ There is a set-top box remote control supplied by the set-top box service provider and a remote control provided with the TV monitor.. If you try to use the remote control provided with the TV monitor while watching TV using the set-top box, number buttons or buttons used to change channel.
Video WallsIndex summary
RepairAfter displaying the screen in black background, if there are bright spots then ask for help at the seller.. How to check [Dark dots] on the screen. Check if there is any missing color displayed when the background is displayed in red/green/blue on the screen.. If there are 6 or more dar.
Video WallsIndex summary
RepairAmong the three panels, it has the best visual angle.. It offers excellent color reproduction.. Its disadvantage includes light leakages.. VA (Vertical Alignment) panel. It offers a high contrast ratio and it compensates for the afterimage effects in the still image.. As disadvanta.
Video WallsIndex summary
RepairThe smartphone cannot be charged through the monitor and the USB-C cable.. The smartphone cannot be quick charged.. If the smartphone cannot be charged, check the USB-C cable connecting the monitor and the smartphone.. ➔ You can confirm if USB-PD is supported by checking the user manua.
Video WallsIndex summary
RepairA message appears on the screen and says '(Caution) Make sure to use supplied input cables.’ This is a normal message asking you to check the recommended resolution of the monitor and whether the LG cable is used.. Causes and Symptoms. 1. In the PC Resolution menu, set the recommended res.
Video WallsIndex summary
RepairGame mode is an optimized display environment for games.. Move left or right to check the contents.. Game mode menu HDR OFF status. Move left or right to check the contents.. What is HDR (High Dynamic Range)?. HDR (High Dynamic Range) is a function that shows as close as possible t.
Video WallsIndex summary
RepairThe operational range of the remote controller is 30 degrees to the left/right and the operational distance is about 5 meters.. Try This. Check if the model that you use has a built-in TV tuner in it.. Check if the remote control is provided by LG.. The operational range of the remote.
Video WallsIndex summary
Repair➔ LG UltraGear™ Control Center provides various mode settings to help users get the lighting effects they want.. Clicking the mode settings tab will enable users to change the settings in detail provided by the chosen mode.. Apply : Applies the chosen mode to the lighting of the monitor.
Video WallsIndex summary
RepairThe LCD monitor operates by displaying a new image at least 60 times (60Hz) per second.. (Some gaming monitors can refresh images at least 144 times (144Hz) or 240 times (240Hz) per second.). As the LCD operates, depending on the refresh rate the hotter it gets, rising up to about 104℉ (r.
Video WallsIndex summary
OperationDual Controller is an application designed for users who often use more than one system.. With Dual Controller software, users can share a single keyboard/mouse across a set of systems (Windows/MAC).. 2On the search bar enter your model number and select the appropriate result.. 3Scroll.
Video WallsIndex summary
OperationLG's dual controller feature lets you connect computers to your monitor and control both devices with just 1 keyboard and mouse.. Try This. To install the latest version, go to the Software and Drivers page.. 4Move to the download folder and decompress the file and proceed to install it.
Video WallsIndex summary
RepairDual Controller is an application software that lets users control multiple Windows and Mac systems using the shared keyboard and mouse attached to one computer.. It is designed for people who often use more than one system which are placed near each other.. With Dual Controller Software, u.
Video WallsIndex summary
RepairAre you keeping the condenser inside the dryer clean?. Do you want to learn how to use the [Condenser Care] function?. The condenser is a component of the dryer that changes hot, moist air from the wet laundry into dry air.. Small dusts not filtered out by the filter can enter the conden.
Washer Dryer CombosIndex summary
RepairDoes the remaining time increase during drying?. If the gas dryer determines that the laundry is not sufficiently dry when 6 minutes remain, it will add 10 minutes to continue the process.. For electric dryers, it will make a determination at the 11 minute mark.. This is a natural proces.
Washer Dryer CombosIndex summary
RepairIs the remaining time extended while drying is in progress?. As the laundry touches the humidity sensor located between the dust filter and the tub, the dryer detects moisture and automatically adjusts the drying time.. As the laundry touches the humidity sensor located between the dust fil.
Washer Dryer CombosIndex summary
RepairIs the remaining time extended while drying is in progress?. As the laundry touches the humidity sensor located between the dust filter and the tub, the dryer detects moisture and automatically adjusts the drying time.. As the laundry touches the humidity sensor located between the dust fil.
Washer Dryer CombosIndex summary
RepairIf the filter is clogged, it cannot collect lint effectively, leaving lint inside the tub and hence on the laundry.. Lint may occur if you dry clothes together with laundry that generates a lot of lint (towels, diapers, fur clothes, etc.).. Try this. Check if the filter has been clogged.
Washer Dryer CombosIndex summary
RepairIf the filter is clogged, it cannot collect lint effectively, leaving lint inside the tub and hence on the laundry.. Lint may occur if you dry clothes together with laundry that generates a lot of lint (towels, diapers, fur clothes, etc.).. Try this. Check if the filter has been clogged.
Washer Dryer CombosIndex summary
RepairThe product becomes hot while drying.. Try this. Heat is generated for drying laundry.. After completing the drying cycle, there may be residual heat left in both the product and the laundry.. This product uses a HeatPump heat exchanger to produce heat for drying.. The temperature.
Washer Dryer CombosIndex summary
TroubleshootingIf a drain hose is installed, check if it is frozen.. → Thaw the frozen part of the drain hose by soaking it in warm water for about 10 minutes.. If the drain hose is difficult to detach, wrap the hose and connection area with a warm towel for about 10 minutes to thaw it.. ※ If you d.
Washer Dryer CombosIndex summary
TroubleshootingDuring the winter months when temperatures are low, the dryer may take longer to preheat due to the low temperatures surrounding the dryer and laundry.. As a result, it may take longer than the drying time that was initially displayed.. This is an aspect of heat pump dryers, similar to how.
Washer Dryer CombosIndex summary
RepairLaundry in a front-loader is cleaned using the falling motion.. In the case of large loads, the falling distance may be too short and the laundry may not wash properly.. (The adequate amount of laundry for a washer is about 60% of its capacity.). Clean the detergent dispenser.. If you.
Washer Dryer CombosIndex summary
OperationMost issues with an LG washing machine not having power are caused by a tripped circuit breaker, a faulty electrical outlet, a power outage in the home, or in rare cases a unit that requires repair.. Try This. I'd like to give you some do-it-yourself tips, in this case, for a washer that wo.
Washer Dryer CombosIndex summary
OperationThe child lock feature disables control panel buttons and prevents children and others from changing cycle settings during a wash or dry cycle.. Turning off the child lock feature on an LG washer or dryer varies depending on the model.. The following steps will allow you to turn the feature.
Washer Dryer CombosIndex summary
RepairTurboWash is a function that saves washing time and washes using less energy with a jet spray.. Depending on the water level set up in the beginning, the water is supplied by a jet spray for approximately 40 to 100 seconds.. Try this. Cannot select TurboWash?. ➔ Select the [Normal].
WashersIndex summary
Troubleshooting➔ Please put powder detergent in the detergent dispenser.. For models without a liquid detergent cup, pour the recommended amount of liquid detergent directly into the tub with the laundry just before washing.. Delay Wash is not recommended when using liquid detergent, as leaving the dete.
WashersIndex summary
RepairThis function allows you to wash your clothes vigorously while reducing the time required to wet your garments by dispensing a clean water stream at 12 o'clock and dissolved detergent-water streams from two other positions.. During the rinsing process, the water stream is continuously sprayed,.
WashersIndex summary
RepairAutomatic detergent dispensing is only available with liquids, and there is no separate opening for adding oxygen-based bleach and other detergents.. Add powdered detergent and oxygen-based bleach using the detergent cup that is provided separately.. Add recommended amounts of powder deterg.
WashersIndex summary
RepairAutomatic detergent dispensing is only available with liquids, and there is no separate opening for adding oxygen-based bleach and other detergents.. Add powdered detergent and oxygen-based bleach using the detergent cup that is provided separately.. Add recommended amounts of powder deterg.
WashersIndex summary
RepairAutomatic detergent dispensing is only available with liquids, and there is no separate opening for adding oxygen-based bleach and other detergents.. Add powdered detergent and oxygen-based bleach using the detergent cup that is provided separately.. Add recommended amounts of powder deterg.
WashersIndex summary
Repair➔ Add powdered detergent to the detergent dispenser for use.. For liquid detergent, add a recommended amount for use directly into the tub where laundry is placed.. When using liquid detergent, it is recommended that it is washed immediately after adding detergent in order to prevent dama.
WashersIndex summary
Repair➔ Add powdered detergent to the detergent dispenser for use.. For liquid detergent, add a recommended amount for use directly into the tub where laundry is placed.. When using liquid detergent, it is recommended that it is washed immediately after adding detergent in order to prevent dama.
WashersIndex summary
RepairIf the washing machine operates normally but all functions are not done properly, differences may be related to the laundry type or volume, etc.. Washing, rinsing and spinning are not done properly.. Try this. Wash an amount of laundry less than the indicated capacity.. Be sure to use.
WashersIndex summary
InstallationOpening and closing the washing machine door and drawer is different from other models.. It is designed to open by pressing the door without using a handle.. The degree of sensitivity involved in opening and closing the door and drawer is designed with the highest level of customer satisfac.
WashersIndex summary
RepairYou can remove contamination from laundry through Pre-wash and then use the Normal cycle for washing.. The [Normal] cycle alone is enough for washing, but this cycle enables more powerful washing of severely contaminated laundry using efficient washing patterns and force of water flow.. How.
WashersIndex summary
RepairThe liquid detergent cup can be inserted into the main wash detergent compartment of the detergent dispenser.. You can add dedicated liquid detergent for front load washing machines.. Note. A liquid detergent cup appropriate for the model can be purchased at an LG service center near you.
WashersIndex summary
RepairIf your washing machine installation is not level, a rocking sound may occur during spin drying.. If you have recently purchased or moved the product, check that it is installed flat and even.. How to check leveling. Make sure the tub is empty before you check the leveling.. Check tha.
WashersIndex summary
RepairIf your washing machine installation is not level, a rocking sound may occur during spin drying.. If you have recently purchased or moved the product, check that it is installed flat and even.. How to check leveling. Make sure the tub is empty before you check the leveling.. Check tha.
WashersIndex summary
TroubleshootingDoes your dishwasher display an [IE] (Water Inlet Error) while running? Do you hear an alarm ‘dingdong’ while no water is supplied to the tub?
Washers
TroubleshootingDoes your dishwasher display an [IE] (Water Inlet Error) while running? Do you hear an alarm ‘dingdong’ while no water is supplied to the tub?
Washers
TroubleshootingDo you want to know exactly how to use a dedicated detergent for your dishwasher?
Washers
TroubleshootingThe Start button has two functions. A gentle (short) press of the Start button will run the machine and pressing and holding down the button for 3 seconds will cancel the operation. If a cycle is canceled, the remaining time on the display will disappear. At this time, a forced drain will run for 2 to 3 minutes, and then the power will turn off…
Washers
TroubleshootingSimilar to a newly purchased house or car, the new dishwasher may emit an odor in the early days of use.
Washers
TroubleshootingIn cases where an odor is emitted when you use the product When you run the machine for the first time after purchase, an odor attributable to a new product may be smelt. Using the machine 5-10 times will reduce the plastic odor from the new machine and any burning smell. If you have not used the product for a long time, on odor of food may arise from within…
Washers
TroubleshootingWhen the dishwasher has operated for 30 cycles, the Tub Clean icon will flash during the next washing. Use the Steam Tub Clean or the Tub Clean function. Using the Steam Tub Clean or the Tub Clean function allows you to remove contaminants, odors, white stains, and other residue which may remain in the dishwasher.
Washers
TroubleshootingThe beeping sound generated after washing is complete is an alert to warn of high temperatures.
Washers
TroubleshootingIs water still left on your dishes even after you ran the Dry cycle of the dishwasher? Do you feel that the dry function has become weaker since the first time you used it?
Washers
TroubleshootingStarting automatically following the Wash/Rinse/Dry cycles, this function activates the ventilator fan for one hour at the end of operation while your dishes are still inside, and removes the humidity from inside the dishwasher to ensure a better drying performance and a more pleasant user experience.
Washers
TroubleshootingIf you are renovating your kitchen or purchasing a new dishwasher, the top plate can be removed.
Washers
TroubleshootingThis can occur if too much detergent is used or if moisture causes the detergent to harden in the dispenser. Since detergent is in powder form, it can clump together if left in a humid environment for too long, and these clumps may remain after operation. Old detergent may not perform as expected. Additionally, placing large dishes in the front of the lower…
Washers
TroubleshootingDepending on the type of dishware, items may not be cleaned properly, or discoloration and damage may occur. Refer to the guidelines below and only wash dishwasher-safe items.
Washers
Troubleshooting➔ Ensure that the baseboard of the kitchen sink cabinet is fully inserted so that it does not obstruct the dishwasher door.
Washers
RepairVarious installation methods exist by dishwasher type and kitchen design and layout. Consult this guide to find the most suitable installation method for your dishwasher.
Washers
TroubleshootingTo resolve the issue you are experiencing, please select the relevant error code from the list below.
Washers
TroubleshootingThe upper spray arm might detach if it isn't properly reassembled after cleaning. Lift the upper spray nozzle's locking part and turn the nut clockwise to detach it. (Reassemble in the reverse order.) Lift the end of the nozzle guide, replace the nozzle, and rotate it to the left until you hear a click.
Washers
TroubleshootingDo you want to know how to sterilize the tub to keep your dishwasher clean?
Washers
Troubleshooting- An ultraviolet lamp (UV lamp) and cooling fan turn on after a cycle to keep inside of a dishwasher clean even when dishes are not taken
Washers
TroubleshootingIf your LG dishwasher displays "CL" and the buttons are unresponsive, the Child Lock feature is active. This safety feature prevents unintended use. To disable Child Lock, make sure the dishwasher is turned on, then press and hold the Child Lock button for 3 seconds.
Washers
Troubleshooting➔ The washing machine can only be operated using the smartphone app.. ➔ The product can only be operated directly.. You can only use some functions like checking the remaining time and turning off the power with the smartphone app.. How to set/deactivate Remote Control mode. You c.
WashersIndex summary
Troubleshooting➔ The washing machine can only be operated using the smartphone app.. ➔ The product can only be operated directly.. You can only use some functions like checking the remaining time and turning off the power with the smartphone app.. How to set/deactivate Remote Control mode. You c.
WashersIndex summary
TroubleshootingAre you keeping the condenser inside the dryer clean? Do you want to learn how to use the [Condenser Care] function?
Washers
TroubleshootingAre you keeping the condenser inside the dryer clean? Do you want to learn how to use the [Condenser Care] function?
Washers
TroubleshootingCauses and Symptoms The drain hose is too short, so I want to extend it. Try this Please purchase an extension hose to extend the drain hose. How to extend the drain hose 1. Connect the purchased dryer drain hose connector [orange] to the drain hose connected to the machine. 2. Connect the newly purchased drain hose to the combined connector [orange]. 3. Fix…
Washers
TroubleshootingA heat-pump (condenser) dryer adjusts the drying time using a humidity sensor and an internal temperature sensor. (* Some dryers also use a UV sensor.) If a small quantity of laundry is loaded, there is a minimum drying time set to prevent the laundry from not being dried when the laundry has no contact with the humidity sensor. This is why you could feel…
Washers
TroubleshootingIf the gas dryer determines that the laundry is not sufficiently dry when 6 minutes remain, it will add 10 minutes to continue the process. For electric dryers, it will make a determination at the 11 minute mark. This is a natural process for a thorough dry. Also, when drying is complete and [Anti Crease] is in progress, it may appear as if the dryer is…
Washers
TroubleshootingDoes the [CL] error appear on the display while the dryer is running? Are the buttons not working even when you try to select a function?
Washers
TroubleshootingA dryer drains the water generated during drying through a drain hose, but some water remains inside the product. In cold winter weather, if this residual water freezes, the drain pump may not operate, causing an “OE” or “drn” error.
Washers
TroubleshootingIf the filter is clogged, it cannot collect lint effectively, leaving lint inside the tub and hence on the laundry. Lint may occur if you dry clothes together with laundry that generates a lot of lint (towels, diapers, fur clothes, etc.).
WashersIndex summary
TroubleshootingThose white hairs are wool put in a dryer to effectively prevent moisture and warm air from leaking during drying. It is a component that reduces the friction between the drum and the drum supporting structure in a dryer. It improves drying performance, and buffers the noise from the friction between iron plates. There are many materials, such as rubber and…
Washers
Troubleshooting➔ Some models are designed to rotate intermittently in the opposite direction during drying to prevent the laundry from tangling.
Washers
TroubleshootingBefore drying clothes, check for foreign objects such as coins, hairpins, or keys inside the pockets. Metal objects in the dryer drum can cause loud noises during the drying cycle and may damage clothes or the dryer drum itself.
Washers
TroubleshootingIf you open the door during operation, the drum will stop for safety reasons. Additionally, if the laundry load is smaller than the dryer's capacity, the drying cycle may finish quickly. An overloaded drum may not rotate and can cause malfunctions. For optimal drying efficiency and energy savings, the drum should be about half full.
Washers
TroubleshootingBefore drying fabric, make sure that there are no foreign objects, such as coins, hair pins, keys, etc., within the fabrics to be dried or the drum. If the drying drum contains metal foreign objects, the drying process may cause loud noises, damage to the fabric or the dryer drum.
WashersIndex summary
TroubleshootingUsing the appropriate course for your fabric type can prevent damage. (Courses may vary depending on the model.)
Washers
TroubleshootingUsing the appropriate course for your fabric type can prevent damage. (Courses may vary depending on the model.)
Washers
TroubleshootingUsing the appropriate course for your fabric type can prevent damage. (Courses may vary depending on the model.)
Washers
TroubleshootingYou can avoid damaging fabrics by using the appropriate cycle for various types of fabric. (The cycle may vary depending on the model.)
Washers
TroubleshootingThe [IF] error code appears when the dryer is run without a filter.
Washers
TroubleshootingIf you hear unusual sounds from your LG dryer, one of the following is likely the cause.
Washers
TroubleshootingBefore making a purchase or reinstalling your LG washing machine or dryer, use this guide to check whether the unit can be safely installed in your home. You can find the dimensions of your chosen washing machine or dryer model on the LG Electronics website. The information below serves as a general reference. For additional assistance, please contact LG…
Washers
TroubleshootingDid the remaining drying time decrease faster than expected? Are your clothes still damp when the cycle finishes?
Washers
TroubleshootingCondensation forms inside the drum due to the hot, humid air created during the drying process. It's normal for moisture from the clothes and the heat inside the dryer to create condensation on the door window. This is similar to how a car's windows fog up on a rainy day.
Washers
TroubleshootingIf your washing machine leaks during the drain cycle, the drain hose may have come loose from the drainpipe, or the drainpipe itself may be clogged, causing water to overflow.. Refer to the methods below to resolve the issue.. Try this.. Is the drain hose loose or not fully inserted into.
WashersIndex summary
TroubleshootingThe washer stops during spin cycle with a screeching noise.. High-pitched (squeal) noise occurs during the spin cycle.. Screeching Noise. This noise may occur temporarily when the spin cycle ends due to severe imbalance in laundry.. The washer uses reverse current in the motor to stop.
WashersIndex summary
TroubleshootingLet's find out more.. Moisture can cause a short circuit inside the buttons.. Try this.. Unplug the appliance and dry the buttons with a hairdryer on the cool setting.. Caution!. When using warm air, keep the hairdryer about a hand's width away from the buttons.. If the buttons.
WashersIndex summary
RepairWhen cold weather continues, the water supply hose or the drain hose, in which water flows inside the washer, may freeze.. The washer can be thawed by pouring hot water into the drum.. However, if you open the drain pump filter when the washer is not completely thawed, the handle of the dra.
WashersIndex summary
TroubleshootingA burning smell may be emitted from the front load washer when running high temperature cycles such as the drying or sanitary cycle.. As the inside of the drum becomes hot, the rubber gasket heats up and emits a burning smell.. Try this.. The washer may emit a burning smell during a dryi.
WashersIndex summary
TroubleshootingLet's find out more.. Products purchased in Korea cannot be used overseas.. Why can't I use my appliance overseas?. Appliances sold in Korea are designed for 220V and 60Hz.. If the frequency in your destination country is different, components affected by frequency (such as the compre.
WashersIndex summary
TroubleshootingIf you're not using fabric softener, try using it.. Fabric softener makes clothes soft and fragrant.. If your clothes are still stiff after using fabric softener, check if it was dispensed too early and clean the detergent dispenser drawer.. Adding fabric softener past the Max line can a.
WashersIndex summary
TroubleshootingSome laundry detergents may react with certain fabrics.. The fabric is discolored after washing.. Try this.. Check the care label on your garment to ensure it is machine washable.. → Check the garment label before washing and drying.. To prevent discoloration, sort laundry by col.
WashersIndex summary
TroubleshootingLet's find out more.. The exterior of a front-load washer can become hot during high-temperature (above 140°F/60°C) wash cycles.. This is normal, as the washer uses a heater, and the exterior will cool down after the cycle ends.. Caution!. Keep children and the elderly away from the.
WashersIndex summary
TroubleshootingFabric softener can be dispensed too early in the following cases:. - The dispenser was closed too forcefully, causing the fabric softener to spill over into the drum.. - High water pressure caused water to splash into the softener compartment during drum filling.. - The dispenser was op.
WashersIndex summary
TroubleshootingFabric softener can be dispensed too early in the following cases:. - The dispenser was closed too forcefully, causing the fabric softener to spill over into the drum.. - High water pressure caused water to splash into the softener compartment during drum filling.. - The dispenser was op.
WashersIndex summary
TroubleshootingThe duration of a wash cycle depends on the amount of laundry and several other factors.. Generally, larger loads require longer wash times.. The factors influencing wash time include:. Laundry amount: A larger load necessitates more water and detergent, resulting in a longer wash cycle.
WashersIndex summary
TroubleshootingThe duration of a wash cycle depends on the amount of laundry and several other factors.. Generally, larger loads require longer wash times.. The factors influencing wash time include:. Laundry amount: A larger load necessitates more water and detergent, resulting in a longer wash cycle.
WashersIndex summary
TroubleshootingHow do I run a test cycle after installation?. After installation, run a test cycle to make sure the washer is operating properly.. This helps you confirm the water inlet connections, leveling, and drain hose installation.. Loading the Washer. Load the washer with 6 thick bath towels.
WashersIndex summary
TroubleshootingOnce the water fill is complete, the steam generator heats for approximately 20 minutes. Then, steam is released based on the water temperature inside the drum. Steam is produced by heating water to approximately 100°C (212°F), and sprayed at approximately 80°C (176°F).
Washers
TroubleshootingLaundry is easier with LG’s ezDispense, which automatically weighs your laundry and adds the right amount of detergent and fabric softener for each wash.. You can also set it to dispense enough detergent for up to a month.. If needed, manual dispensing is available depending on the deterg.
WashersIndex summary
TroubleshootingLaundry is easier with LG’s ezDispense, which automatically weighs your laundry and adds the right amount of detergent and fabric softener for each wash.. You can also set it to dispense enough detergent for up to a month.. If needed, manual dispensing is available depending on the deterg.
WashersIndex summary
TroubleshootingIt is a safety feature designed to lock the control panel during a cycle, thereby preventing unintentional disruptions or potential accidents that could be caused by a child or another user manipulating the controls.. When Child Lock is set, all buttons except for the power button do not operate.
WashersIndex summary
TroubleshootingLaundry is not distributed evenly in the drum due to, for example, the incorrect usage of a laundry net.. Items that are not appropriate for machine washing is in the drum.. The washer is not level.. [UE] or an ‘unbalanced error’ occurs when the laundry is piled up on one side of the.
WashersIndex summary
TroubleshootingLet's find out more.. Wrinkle Care reduces wrinkles by tumbling the laundry periodically after the spin cycle.. While effective for most fabrics, results may vary depending on the fabric type.. Try this.. How to Use Wrinkle Care. → A dotted border appears on the Remaining Time di.
WashersIndex summary
TroubleshootingWhen you press the cycle selection button or turn the dial on the front display, you will hear a "ding-ding" button sound. You can turn the sound heard when pressing buttons on or off. (Not applicable to some models)
WashersIndex summary
TroubleshootingBelow is a guide to installing the washer under a countertop.. We advise you to contact a technician for washer installation.. If you choose to install the washer yourself, please remember to wear safety gloves.. If the washer is too tall for the counter height, you will need to remove t.
WashersIndex summary
TroubleshootingLet's find out more.. The Wool/Delicates/Lingerie cycle is primarily for washing delicate fabrics prone to shrinking or damage, such as wool, lingerie, and other delicate items.. The drum movement is minimized in this cycle to prevent damage (shrinking, stretching, etc.) to these fabrics.
WashersIndex summary
TroubleshootingA front load washer cleans laundry using a tumbling action.. Dirt is removed as the laundry is lifted and dropped.. If the drum is overfilled, the tumbling action is reduced, so very large items may not be cleaned effectively.. (For best results, fill the washer to about 60% of its capac.
WashersIndex summary
TroubleshootingIf your washing machine leaks during the drain cycle, it could be because the drain hose is not properly secured to the drain, or the drain itself is clogged, causing water to overflow.. Try this.. → Make sure the drain hose is securely fixed to the drain.. If the drain hose is not pro.
WashersIndex summary
TroubleshootingThe detergent dispenser has a catch mechanism that prevents it from being completely removed from the appliance.. It is designed to stop at a certain point when pulled out.. If you pull the detergent dispenser out further than intended to manually add liquid detergent, the detergent may spi.
WashersIndex summary
TroubleshootingSome models of washing machines do not drain or spin if only a wash cycle is selected.. Press [Power] → [Spin] → [Start]. Some water may remain in the drum as the washer drains because of the moisture absorbed by laundry.. With newer Six Motion washers, the washer automatically drain.
WashersIndex summary
TroubleshootingThe washer fails to power on or powers off during use.. The washer may not power on due to an issue with the wall outlet.. The washer may not power on due to a malfunctioning power strip.. Try this.. Is your washer not powering on?. ➔ If your washer does not power on, check wheth.
WashersIndex summary
TroubleshootingThe Sanitary wash cycle involves heating up of water and using hot water for washing.. Cold water is used during rinsing to protect fabrics from damage.. As a result, your clothes may feel cold when you unload them from the washer.. Rest assured, this is normal operation of the washer.
WashersIndex summary
TroubleshootingThe Spin cycle involves fast spinning of the drum to remove moisture in clothing.. At the start of the spin cycle, the washer spins slowly to evenly distribute the laundry inside. If laundry is bunched up on one side of the drum, drum movements to balance the load will continue.. This ba.
WashersIndex summary
RepairA tS error may occur if the turbidity sensor has a connection problem or if the sensor is faulty.. Especially in winter when washers can freeze, a sensing issue of the turbidity sensor may be caused and a tS error may occur.. Try this. Take the following measures when a tS error appears.
WashersIndex summary
RepairA tS error may occur if the turbidity sensor has a connection problem or if the sensor is faulty.. Especially in winter when washers can freeze, a sensing issue of the turbidity sensor may be caused and a tS error may occur.. Try this. Take the following measures when a tS error appears.
WashersIndex summary
TroubleshootingDid your washer stop or power off during use?. There is an issue with the power connection.. The circuit breaker tripped while using the washer.. Let’s find out more. The washer consumes a lot of power.. For this reason, if it is used simultaneously with other high power-consumin.
WashersIndex summary
TroubleshootingIs there a puddle of water near the washer?. Is the washer dripping water?. Let’s find out more. Are there signs of leakage near the washer?. ➔ Find out whether the leak is due to a fault in the machine, or a broken tap or another reason through a simple test outlined below.. I.
WashersIndex summary
TroubleshootingSome water remains in the drum even after cycle completion.. The drum is filled with water prior to operation.. Try this. If the drum is filled with water after spin-dry. Take laundry out from the washer immediately after spin-dry is complete.. Moisture from the laundry can gather.
WashersIndex summary
TroubleshootingSome water remains in the drum even after cycle completion.. The drum is filled with water prior to operation.. Try this. If the drum is filled with water after spin-dry. Take laundry out from the washer immediately after spin-dry is complete.. Moisture from the laundry can gather.
WashersIndex summary
Repair1. If the door is opened during a wash cycle, it is normal to see steam escape.. When running on Normal cycle, the temperature of the water is raised up to 40°C/104°F and the temperature of the air inside the drum also rises.. * A higher or lower water temperature setting is available dep.
WashersIndex summary
Repair1. If the door is opened during a wash cycle, it is normal to see steam escape.. When running on Normal cycle, the temperature of the water is raised up to 40°C/104°F and the temperature of the air inside the drum also rises.. * A higher or lower water temperature setting is available dep.
WashersIndex summary
TroubleshootingFor a typical 4–6 kg load of regular soiled laundry, the automatic dispenser is set to dispense 50 ml of detergent and 30 ml of softener by default.. You can adjust these amounts from the settings menu.. Keep in mind that the perceived effectiveness of the softener can vary, so adjust the.
WashersIndex summary
RepairIf the rubber gasket is not deformed but water leaks from under the door, foreign objects, such as hair, may be stuck between the door and the gasket, causing the leak.. If the rubber gasket is torn, please request LG service by selecting the desired date and time via [Service Technician Reser.
WashersIndex summary
RepairThere is a difference between the amount of bubble made by the front load washer-specific detergent and general detergent.. In addition, the detergents dedicated to front load washers brand by brand differ in the amount of bubbles they produce.. If you use too much detergent or use one that.
WashersIndex summary
RepairThe power, operation button does not work very well.. I can’t get the machine to turn on.. I can’t get the machine to operate.. For a touch-controlled model, the [Power] and [Start] buttons are designed to operate after being pressed for one second.. ➔ Due to how touch buttons o.
WashersIndex summary
RepairThe power, operation button does not work very well.. I can’t get the machine to turn on.. I can’t get the machine to operate.. For a touch-controlled model, the [Power] and [Start] buttons are designed to operate after being pressed for one second.. ➔ Due to how touch buttons o.
WashersIndex summary
RepairSimultaneous operation of washers and home appliances can use too much electricity at a time, exceeding the rated current capacity due to overloading of the breaker, which can cause the breaker to trip.. When using the twin wash model, if the circuit breaker capacity is below 15A, the breaker.
WashersIndex summary
RepairSimultaneous operation of washers and home appliances can use too much electricity at a time, exceeding the rated current capacity due to overloading of the breaker, which can cause the breaker to trip.. When using the twin wash model, if the circuit breaker capacity is below 15A, the breaker.
WashersIndex summary
RepairWould you like to know how to maintain the washing machine for clean use?. The washing machine is prone to retaining moisture inside and easily leaves water stains so it should be cleaned regularly.. You are encouraged to clean detergent dispensers once a week, and once a month for the door.
WashersIndex summary
RepairA foreign object in the laundry is the main cause of damage to fabric.. Clothing with zippers may cause tears in fabric.. Garments with long straps may become tangled with other clothing and cause damage to fabrics.. If the washing is operated with laundry stuck between the washing machi.
WashersIndex summary
RepairAfter washing, when you open the detergent dispenser, is there water left where the fabric softener goes?. After washing, in the detergent dispenser, there is usually 7~9ml of water remaining.. Depending on where the washing machine is installed and how you use it, it may collect water but.
WashersIndex summary
RepairThe gap seen when the door is closed is a normal feature of the product, and because there is a door gasket inside, water is prevented from leaking.. If laundry is trapped between the door and the machine, it can cause unevenness and water leaks.. This guide was created for all models, so t.
WashersIndex summary
RepairIf the door open holder is smeared with detergent or receives an impact, the door open holder may not open, or the door open holder could be damaged and fall out.. Replace the door open holder.. If you wish to buy the door open holder separately and replace it, visit a nearby LG service cen.
WashersIndex summary
RepairIf the door open holder is smeared with detergent or receives an impact, the door open holder may not open, or the door open holder could be damaged and fall out.. Replace the door open holder.. If you wish to buy the door open holder separately and replace it, visit a nearby LG service cen.
WashersIndex summary
RepairFront load washing machine models use a heater to dry laundry.. The internal temperature of the product increases when using the drying cycle; so the surface and the top of the product may become hot during the drying operation.. Try this. It is operating normally, so rest assured that i.
WashersIndex summary
RepairFront load washing machine models use a heater to dry laundry.. The internal temperature of the product increases when using the drying cycle; so the surface and the top of the product may become hot during the drying operation.. Try this. It is operating normally, so rest assured that i.
WashersIndex summary
Repair[UE] Error occurs when the laundry is stuck to one side and becomes unbalanced even after the process of spinning to unwind the clothing.. The volume of laundry can be bulky or too light, resulting in an error due to an imbalance across the load.. Causes and Symptoms. Laundry is out of b.
WashersIndex summary
RepairThis is a phenomenon (cool down) that occurs to lower the temperature inside the tub after the drying cycle.. Cd is displayed on the display after the drying cycle (Powerful Drying, Standard Drying, Time Drying) is completed.. Cd is not a product failure or an error, and is displayed while.
WashersIndex summary
RepairThis is a phenomenon (cool down) that occurs to lower the temperature inside the tub after the drying cycle.. Cd is displayed on the display after the drying cycle (Powerful Drying, Standard Drying, Time Drying) is completed.. Cd is not a product failure or an error, and is displayed while.
WashersIndex summary
RepairThis is a phenomenon (cool down) that occurs to lower the temperature inside the tub after the drying cycle.. Cd is displayed on the display after the drying cycle (Powerful Drying, Standard Drying, Time Drying) is completed.. Cd is not a product failure or an error, and is displayed while.
WashersIndex summary
RepairYou can prevent lint on the clothes or color migration [discoloration] by sorting your loads of washing.. Sort laundry into white clothes and colored clothes, outerwear and innerwear, adult clothes and baby clothes as necessary.. Wash laundry items such as sweaters and towels which generate.
WashersIndex summary
RepairWhen drying new clothes, knitwear or sweaters and there is a foreign object in a pocket of the laundry, the laundry may be covered with lint.. Separately dry any laundry that generates a lot of lint (towels, diapers, woolen clothes, etc.) and laundry to which lint easily sticks.. Before beg.
WashersIndex summary
RepairWhen paper or tissue paper in the pockets of garments enters the washing machine, it breaks up in the water and sticks like tiny bits of lint on clothing.. Lint produced from clothes made of natural fibers such as cotton and bristles tends to come off easily, due to its weak fiber strength.. ..
WashersIndex summary
RepairThis part has a crumpled shape because of the structure where the part is inserted, not because it has a problem, so you do not need to worry about it.. The lamp and circulation pump connection hose are assembled on top of the door gasket at the washing machine door so the door gasket may sag.
WashersIndex summary
RepairThe inside of a washing machine is prone to moisture and slime.. If you keep the door of the washing machine closed, the moisture from washing is unable to dry, and mold may form inside the door gasket.. Try this. Do you usually keep the door and the detergent dispenser of the washing ma.
WashersIndex summary
Repair1. To load laundry, hold and pull the handle on the right to open the door.. 2. Separate the laundry into white clothes and colored clothes, outerwear and innerwear, adult clothes and baby clothes as needed before loading the laundry.. 3. If you fill the tub with the laundry to approximatel.
WashersIndex summary
Repair1. Connect to the faucet and extend the water supply hose.. Connect the front load washing machine to the correct cold/hot water supply.. Only connect the cold water hose.. Install the provided “L” shaped part of the water supply hose to the product.. IE (no water supply) error ca.
WashersIndex summary
Repair1. Connect to the faucet and extend the water supply hose.. Connect the front load washing machine to the correct cold/hot water supply.. Only connect the cold water hose.. Install the provided “L” shaped part of the water supply hose to the product.. IE (no water supply) error ca.
WashersIndex summary
Repair1. Connect to the faucet and extend the water supply hose.. Connect the front load washing machine to the correct cold/hot water supply.. Only connect the cold water hose.. Install the provided “L” shaped part of the water supply hose to the product.. IE (no water supply) error ca.
WashersIndex summary
RepairInstall it on a firm and flat floor.. Failure to do so may cause vibrations and noises.. Try this. 1. Make sure that the product is at least 10cm away from the rear wall, 5cm clear on each side, and 0.5cm away from the ceiling.. The product front should be clear so that the door can o.
WashersIndex summary
RepairFirst, clean the floor and make sure it's free of dust and moisture.. Place the washing machine on a firm, flat surface, and make sure it does not shake when you press the top corners of the washing machine.. Adjust the level of the two leveling legs in the front of the washing machine by a.
WashersIndex summary
RepairDetergent may leak if you turn the detergent dispenser upside down, lift the handle downwards, or separate the detergent dispenser to check the remaining amount of detergent/softener.. Holding the detergent dispenser upside down or holding the handle downwards. ➔ The detergent may leak th.
WashersIndex summary
RepairIf a tub cleaner exceeding the required amount or one that generates excessive quantities of bubbles is added, too many bubbles may be produced and cause leaks.. Add only the recommended amount of tub cleaner.. If you carry out Tub Clean periodically, the recommended amount is enough to cle.
WashersIndex summary
RepairIt may occur when the water pressure is too high or too low, or it may be a symptom of a foreign object being stuck in the water supply hose.. 1. A noise may be heard when the water pressure is too high or too low.. 2. A noise is heard when a foreign object is stuck in the water supply filter.
WashersIndex summary
RepairThe reason for the malfunction is because the protective pad has not been removed, or there is too much laundry, or the laundry is stuck on one side.. Is the washing machine door making a vibrating noise during use right after purchase?. Open the door and check if the protective pad is stil.
WashersIndex summary
RepairIf you add too much detergent, it may cause too much foam for it to rinse thoroughly.. If you use liquid detergent or a natural detergent, it may not rinse well due to the high amount of foam produced compared to a specific front load washer detergent.. If you increase the number of rinses,.
WashersIndex summary
RepairIf there are foreign objects clogging the drain filter, water may not drain.. Check if the faucet is turned on.. Make sure that the cold and hot water hoses are connected properly and that the water hoses are not kinked.. If the faucet is open and the water hose is installed correctly, t.
WashersIndex summary
RepairIf there are foreign objects clogging the drain filter, water may not drain.. Check if the faucet is turned on.. Make sure that the cold and hot water hoses are connected properly and that the water hoses are not kinked.. If the faucet is open and the water hose is installed correctly, t.
WashersIndex summary
RepairIf you hear a humming sound as the water is drained before proceeding with the spin cycle, it is normal as the drain pump is operating to drain the water.. If foreign objects are stuck in the drain filter, the sound may be unusually disturbing and loud.. Try this. 1. Check the inside of.
WashersIndex summary
RepairDuring drying, the cool air fan that operates to transfer heat to the inside of the tub can sometimes produce a humming airflow sound or a fine high-frequency noise (beeping).. In such a case, rest assured that it is not a product defect.. Causes and Symptoms. I hear a humming or a beepi.
WashersIndex summary
RepairThe TurboWash operation during spin cycles is designed to ensure maximum rinsing performance.. There is no loss of product performance due to TurboWash operation during spin cycles, and even after TurboWash, the spin cycle performance is ensured by the high RPM.. The reason why the spin cyc.
WashersIndex summary
RepairThe TurboWash operation during spin cycles is designed to ensure maximum rinsing performance.. There is no loss of product performance due to TurboWash operation during spin cycles, and even after TurboWash, the spin cycle performance is ensured by the high RPM.. The reason why the spin cyc.
WashersIndex summary
RepairThe washing machine operates continuously even after the steam cycle ends.. In the steam cycle, the washing machine spins at low RPM for approximately 30 minutes to prevent creasing of the laundry after the washing cycle ends.. This function is applied as creasing may occur if the user forg.
WashersIndex summary
RepairThe washing machine operates continuously even after the steam cycle ends.. In the steam cycle, the washing machine spins at low RPM for approximately 30 minutes to prevent creasing of the laundry after the washing cycle ends.. This function is applied as creasing may occur if the user forg.
WashersIndex summary
RepairThe washing machine is designed to secure a gap between the door glass and the door gasket to prevent interference (contact) between them, so small laundry may be caught in the gap.. Use a laundry net when washing small laundry items.. Small-size laundry, such as sleeves, stockings, tights,.
WashersIndex summary
RepairThe washing machine door remains locked during washing to prevent injury from the spinning drum.. Even if operation is paused, the door will remain locked as long as water is present in the drum.. Additionally, the door will stay locked in the event of a power outage or if the power cord is.
WashersIndex summary
RepairThe washing machine door remains locked during washing to prevent injury from the spinning drum.. Even if operation is paused, the door will remain locked as long as water is present in the drum.. Additionally, the door will stay locked in the event of a power outage or if the power cord is.
WashersIndex summary
TroubleshootingMoisture on and inside the control panel may prevent the buttons from responding.
Washers
TroubleshootingWater droplets may form inside the door glass due to rapid temperature changes.. Try this.. Are water droplets forming inside the door glass?. ➔ It is normal for water droplets to form inside the door glass.. Depending on where the washing machine was installed, such as a laundry ro.
WashersIndex summary
TroubleshootingIf you select the water temperature first and then set the cycle, it will operate at the default water temperature set for the cycle, not the selected water temperature.. Please note. On models with the steam function, you cannot adjust the water temperature when the steam option is selected.
WashersIndex summary
TroubleshootingDo you want to add more rinse cycles if there are still suds left after rinsing or depending on the amount of laundry?
Washers
TroubleshootingA burning smell may be noticed during drying or high-temperature cycles.. High temperatures inside the drum can cause the rubber seal at the door to emit a slight burning odor.. Additionally, lint from laundry may stick to the heater and cause a smell during initial operation.. Try this.
WashersIndex summary
RepairCheck if the faucet is turned off or water is shut off.. Check if the water supply hose is connected properly.. If the water supply hose is bent, water flow will be blocked, causing poor water supply, or leakage.. Check if the water supply hose filter is clogged.. If the water supply.
WashersIndex summary
RepairIs water not entering the tub when running the washing machine and it shows [IE] (Water Inlet Error) on the display?. Is the water going in, but the amount of water is too little?. If there is not sufficient water in the tub after 8 minutes, [IE] will appear on the display of the washing ma.
WashersIndex summary
RepairIs water not entering the tub when running the washing machine and it shows [IE] (Water Inlet Error) on the display?. Is the water going in, but the amount of water is too little?. If there is not sufficient water in the tub after 8 minutes, [IE] will appear on the display of the washing ma.
WashersIndex summary
TroubleshootingFirst, please run a simple test to check if the leak is due to a washing machine malfunction.. If the cause is unrelated to a malfunction, service fees may apply—even during the warranty period.. Test to check for malfunctioning washer. 2. If water leaks from the washer during this ope.
WashersIndex summary
TroubleshootingThe front load washing machine door is composed of an inner and outer glass.. Read this guide for washing machine door maintenance tips.. 1) Before washing, empty all pockets and fasten zippers and buttons.. Metal objects can damage the washing machine door glass or drum, causing serious.
WashersIndex summary
Troubleshootingis a short wash step that uses detergent to remove heavy soil before the main wash cycle begins.. [Soak] helps loosen set-in dirt by soaking laundry in water and detergent for an extended time.. Wondering what [Soak] and [Pre Wash] do on your LG washer?. Both options play an important ro.
WashersIndex summary
RepairThinkQ UP allows for software updates, including new features, for products launched in 2022.. How to upgrade features using ThinQ UP. ThinQ UP appliances are designed to support post-purchase upgrades for better function and performance.. The features provided through ThinQ UP upgrades.
WashersIndex summary
RepairLaundry in a front-loader is cleaned using the falling motion.. In the case of large loads, the falling distance may be too short and the laundry may not wash properly.. (The adequate amount of laundry for a washer is about 60% of its capacity.). Clean the detergent dispenser.. If you.
WashersIndex summary
TroubleshootingWhy does the tub smell strange?. ➔ LG’s antimicrobial washer tub is designed to suppress the growth of microorganisms.. However, if the appliance is used for an extended period in a humid, shaded environment, bacteria and fungi in the air can adhere to the water stains on the tub.. W.
WashersIndex summary
RepairLaundry is unevenly distributed in the drum, perhaps due to the incorrect use of the laundry net.. The drain filter is clogged with debris.. The drain hose or inlet hose is not affixed and is hitting against the washer.. A cabinet or shelf is installed near the washer.. The washer is.
WashersIndex summary
TroubleshootingBefore making a purchase or reinstalling your LG washing machine or dryer, use this guide to check whether the unit can be safely installed in your home.. You can find the dimensions of your chosen washing machine or dryer model on the LG Electronics website.. The information below serves a.
WashersIndex summary
TroubleshootingBefore making a purchase or reinstalling your LG washing machine or dryer, use this guide to check whether the unit can be safely installed in your home.. You can find the dimensions of your chosen washing machine or dryer model on the LG Electronics website.. The information below serves a.
WashersIndex summary
TroubleshootingNote: Installation and disassembly must be done by an LG installation technician.. The purpose of this article is to help customers understand installation and disassembly processes.. Try this. First, check the installation space and environment.. 1. Maintain the temperature of the la.
WashersIndex summary
RepairSelect models of the Pedestal Washer can have warm water connection.. Warm water is supplied based on the chosen cycle and settings.. The Pedestal Washer now includes temperature selection in certain models.. Temperature selection is available for each cycle.. If no temperature select.
WashersIndex summary
TroubleshootingAfter refilling the detergent or softener in your washer, the machine needs to run in order to detect the new amount.. The washer does not detect the refill immediately after adding detergent or softener.. ➔ Run the washer once after turning on Auto Dispense.. The alert usually repeats.
WashersIndex summary
RepairCheck the moving hanger for any empty clothes hangers.. A hanger is so light that when it moves or falls down it will cause vibration and noise in your machine.. It may lead to damage to your clothes and machine, so you need to remove any empty hangers before running your machine.. When.
WashersIndex summary
RepairAre the clothes you took out not dried properly or damp even after the drying cycle has been completed?. Styler uses blown air to dry clothes.. Consider the fabric and thickness of the clothing when hanging it on the moving hanger, leaving room between each item to allow for proper airflow.
WashersIndex summary
RepairI can smell a strange musty odor during operation.. After styling heavily soiled clothing, a slight odor may remain.. New products may have a particular plastic odor.. 2. Empty the water supply tank and drainage tank, and refill the water supply tank with fresh water.. 3. Wipe the ins.
WashersIndex summary
RepairIf there is an aroma sheet in the aroma kit, please remove it.. Discard the water from the drainage tank, rinse it thoroughly, and put it back in place.. Discard the water from the water supply tank, rinse it thoroughly, fill it with fresh water, and put it back in place.. While cleaning.
WashersIndex summary
TroubleshootingSteam may be condensed into water droplets.. Try this. There is not much water on the floor.. Steam may be condensed into water droplets.. It’s natural that there are water droplets.. So wipe the inside of the Styler after use or leave the Styler open to dry the inside.. Water.
WashersIndex summary
TroubleshootingIs the Styler not responsive when you operate its control panel?. feature is enabled.. The buttons on the Styler recognize touch through the detection of static electricity in your hand.. So, if your hand is wet or if you wear a glove, your touch might not be recognized.. Additionally.
WashersIndex summary
TroubleshootingDid you notice lint or damage on your clothes after Styling?. Your clothes may have temporarily lost their shape after absorbing moisture.. Lint was generated due to friction between clothes while Styling.. The interlining of the suit or of similar clothes is not as securely attached as.
WashersIndex summary
TroubleshootingIf the entire panel illuminates, or just a part of the panel illuminates, it could indicate a problem with the Styler.. Follow the below steps to resolve the issue.. Unplug and restart the Styler. Turn the Styler off and unplug the power cord.. After about a minute, plug the power cor.
WashersIndex summary
TroubleshootingThe display reads dE or the door open indicator is blinking.. It can occur when the door is not completely closed during operation.. If the door is closed while the Dehumidify cycle is in operation, a dE error can occur.. Try this. Push the door until it is completely closed before st.
WashersIndex summary
TroubleshootingThere are stains on the glass door of the Styler.. Wipe the door using the included cleaning cloth. Soak the cleaning cloth in lukewarm water and use it to give the glass door a clean wipe.. Using a glass cleaning spray helps to remove the stains more easily.. As an alternative to the.
WashersIndex summary
TroubleshootingThere are stains on the glass door of the Styler.. Wipe the door using the included cleaning cloth. Soak the cleaning cloth in lukewarm water and use it to give the glass door a clean wipe.. Using a glass cleaning spray helps to remove the stains more easily.. As an alternative to the.
WashersIndex summary
TroubleshootingThere are stains on the glass door of the Styler.. Wipe the door using the included cleaning cloth. Soak the cleaning cloth in lukewarm water and use it to give the glass door a clean wipe.. Using a glass cleaning spray helps to remove the stains more easily.. As an alternative to the.
WashersIndex summary
TroubleshootingThe LG Styler is smart wardrobe that keeps your clothes fresh and neat.. Instructions for use are as follows.. Power on: Press the power button on the Styler to turn it on.. Use the hanger: Hang your clothes on the hangers inside the Styler.. The Styler can manage multiple clothes at.
WashersIndex summary
Troubleshooting2. Press the Power button.. 3. Choose a cycle, then press the Delay Start button to set the desired finishing time.. The default delay time is 3 hours.. Each time you touch the button, the delay time increases by an hour.. A quicker way to increase the delay time is to hold the button.
WashersIndex summary
Troubleshooting1. Open the Styler door and locate the tray compartment at the bottom.. 2. Place the drip tray down in front of the Styler.. 3. Insert the left hook of the tray into the leg of the Styler until you hear a 'click’ sound.. 4. Once the left hook is completely fixed, push in the right side.
WashersIndex summary
TroubleshootingUse this function to store items overnight or anytime items can’t be removed soon after a cycle ends.. The function periodically produces warm air to prevent condensation, keeping items warm and dry until they are removed.. Try this. Once set, the function starts after the selected cyc.
WashersIndex summary
Repair1. Open the Styler door.. 2. Check the Styler shelf.. (Styler shelves have different groove structures on the left and right sides.). 3. If you hold the silver decoration facing yourself, the groove on the left is closed at the bottom and top, and the groove on the right is open at the b.
WashersIndex summary
TroubleshootingThe Sanitary cycle uses steam and a drying process to remove viruses from clothes.. During the cycle, the Styler is maintained at a temperature of 60°C (140°F) for more than 10 minutes.. In order to maintain high temperatures for 10 minutes, the Sanitary cycle includes a preheating phase.
WashersIndex summary
TroubleshootingIf one of the following error codes appear during Styler operation, please contact customer support.. tE2 : Comp Thermistor Error. AE : Compressor Align LE : Main Fan Motor Restriction. LE2 : Compressor Restriction. The unit will require a repair service.. Request a repair with our.
WashersIndex summary
TroubleshootingIf one of the following error codes appear during Styler operation, please contact customer support.. tE2 : Comp Thermistor Error. AE : Compressor Align LE : Main Fan Motor Restriction. LE2 : Compressor Restriction. The unit will require a repair service.. Request a repair with our.
WashersIndex summary
TroubleshootingThe Styler does not power on or turns off during operation.. ➔ If the Styler does not power on, test if the power socket is functioning by connecting a small electric appliance, such as a hairdryer.. If the test appliance does not operate, check if the circuit breaker has tripped, and res.
WashersIndex summary
TroubleshootingDoes the Styler vibrate or make rattling, tapping, beeping, or humming noises during operation?. Clothes hangers are not properly inserted into the slots of the moving hanger.. Empty clothes hangers are causing noise.. The Styler is not level.. Buttons or zippers on the clothes collid.
WashersIndex summary
TroubleshootingThe Styler does not power on or turns off during operation.. ➔ If the Styler does not power on, test if the power socket is functioning by connecting a small electric appliance, such as a hairdryer.. If the test appliance does not operate, check if the circuit breaker has tripped, and res.
WashersIndex summary
RepairDid you see the remaining time on the display suddenly decrease while the cycle that uses steam such as Styling or Sterilize is in progress?. Did it end faster than expected?. Causes and Symptoms. You have put a detergent or a fabric softener in the water dispenser.. You used the styl.
WashersIndex summary
TroubleshootingDo not close or open the door with force.. Do not lean against the door or hang heavy items on it.. Always ensure the door is fully closed.. Regularly clean the door gasket to remove dust and other foreign substances.. Be cautious of hot vapor when opening the door.. Exercise cauti.
WashersIndex summary
TroubleshootingDo not close or open the door with force.. Do not lean against the door or hang heavy items on it.. Always ensure the door is fully closed.. Regularly clean the door gasket to remove dust and other foreign substances.. Be cautious of hot vapor when opening the door.. Exercise cauti.
WashersIndex summary
TroubleshootingIf you're relocating or reorganizing your furniture and need to reinstall the Styler, ensure it is installed on a flat and sturdy surface.. If the Styler is installed on an uneven floor, noise and vibration will be generated during use.. Additionally, there is a risk of the unit tipping ove.
WashersIndex summary
TroubleshootingAfter cycle end, clothes may remain damp for the following reason.?. Too many clothes or too many thick clothes were loaded.. Clothes were left inside the Styler after running a cycle that uses steam.. If your clothes are wet, please select a drying cycle.. The Refresh cycle uses stea.
WashersIndex summary
TroubleshootingAfter cycle end, clothes may remain damp for the following reason.?. Too many clothes or too many thick clothes were loaded.. Clothes were left inside the Styler after running a cycle that uses steam.. If your clothes are wet, please select a drying cycle.. The Refresh cycle uses stea.
WashersIndex summary
TroubleshootingThe Styler modifies the drying time according to the detected temperature difference, not by assessing the moisture level in the clothes.. It utilizes a temperature sensor to detect the temperature difference between the air that passed through the heat exchanger earlier and the air that passe.
WashersIndex summary
RepairTo strengthen the Styler and improve safety, the Styler incorporates an internal curved design.. The curvature is visible on the left and right sides of the top, center and sides of the product.. It is a structure to make the long and heavy Styler safe, so you can rest assured that it is no.
WashersIndex summary
TroubleshootingThe display shows codes such as dn1, dn2 or dn3.. dn refers to the available ‘downloaded cycles’ and it is not an error code.. "dn" cycles are pre-installed, meaning that they are ready to use without having to download them from the ThinQ app. * The available dn cycles depend on the mo.
WashersIndex summary
TroubleshootingClothes are not straightened after using the Styler.. Sharp creases do not easily form.. The outcome varies on the selected cycle and type of fabric.. The wrinkle removal effect differs by garment material.. ➔ Instead of ironing clothes directly with heating devices, the Styler uses.
WashersIndex summary
TroubleshootingError code [AE] is displayed when the gears responsible for rotating the drum cannot operate properly. Error codes [LE] and [LE1] may appear when the motor is stuck. If a coin or foreign object is trapped between the wash plate and drum, it can interfere with the operation of the gear or motor, leading to the display of one of the three error codes: [AE],…
WashersIndex summary
TroubleshootingYour washer may display letters to indicate an error or reminder.. Select the error code on your display.. Error code [AE] is displayed when the gears responsible for rotating the drum cannot operate properly.. If you see no trapped object but noise occurs and drum rotation is still affe.
WashersIndex summary
TroubleshootingHow do I run the initial installation check and test cycle?. The Installation Check runs a test cycle to verify that the washer is installed correctly.. This process takes approximately 3 minutes and checks the water inlet and drain hose connections.. On some models, you must run this mo.
WashersIndex summary
RepairElectronic products by nature may generate heat in the control panel whilst running.. Specifically, on a hot summer day, the control panel can feel hotter than usual.. This is a temporary phenomenon caused by the weather and the product has no abnormality.. So don’t worry and continue.
WashersIndex summary
RepairIf the Control Lock is enabled, a notification message will appear on the screen.. If you have enabled Control Lock in Settings, all buttons except the Power and the Settings buttons will be disabled.. The Control Lock is designed to prevent children from misusing the machine.. 1. Press.
WashersIndex summary
Repair1. Tilt the detergent dispenser upward.. (at least 45 degrees). 2. Gently push up the box and slide it into the position so that both sides of the white parts are inserted into the groove in the back of the detergent dispenser.. ➔ How to detach. Pull out the detergent dispenser full.
WashersIndex summary
Repair1. Tilt the detergent dispenser upward.. (at least 45 degrees). 2. Gently push up the box and slide it into the position so that both sides of the white parts are inserted into the groove in the back of the detergent dispenser.. ➔ How to detach. Pull out the detergent dispenser full.
WashersIndex summary
RepairUse a liquid detergent for top load washing machine only.. Note. Depending on the product models, the liquid detergent cup may differ in shape, and there may be a product model that does not employ a cup for liquid detergent.. If you are to use a powder detergent, make sure you first rem.
WashersIndex summary
RepairDrum washers are not designed for frequent disassembly and reinstallation.. Top load washing machines of which the capacity exceeds 17kg might should be considered in a similar manner.. It’s not possible to install the machine in a space so narrow that the internal round tub can’t enter.
WashersIndex summary
RepairDrum washers are not designed for frequent disassembly and reinstallation.. Top load washing machines of which the capacity exceeds 17kg might should be considered in a similar manner.. It’s not possible to install the machine in a space so narrow that the internal round tub can’t enter.
WashersIndex summary
RepairDrum washers are not designed for frequent disassembly and installation.. Top load washing machines are more suited to disassembly and installation unless the installation site is too small for the entry of the round tub.. It’s not possible to install the machine in a space so narrow that.
WashersIndex summary
RepairIf power supply is interrupted due to a blackout or other causes, your machine may turn off during washing.. If you ran the wash course only, power will be turned off without draining.. If your laundry is placed unevenly, then the machine may stop without completing the spin dry.. Try this
WashersIndex summary
RepairIf no schedule has been set, it could be a situation where the power has been turned on as a result of a cut in the vinyl insulation coating of the display that has allowed water to infiltrate.. Pull out the power plug and dry the display area using a drier in the cool air mode.. ➔ If you.
WashersIndex summary
RepairIf no schedule has been set, it could be a situation where the power has been turned on as a result of a cut in the vinyl insulation coating of the display that has allowed water to infiltrate.. Pull out the power plug and dry the display area using a drier in the cool air mode.. ➔ If you.
WashersIndex summary
RepairIf no schedule has been set, it could be a situation where the power has been turned on as a result of a cut in the vinyl insulation coating of the display that has allowed water to infiltrate.. Pull out the power plug and dry the display area using a drier in the cool air mode.. ➔ If you.
WashersIndex summary
RepairBecause the washing machine vibrates in all directions while washing, it has four springs that support the tub and reduce the vibration and shock.. As these springs are compressed under the weight of the laundry and water, the tub tilts downward and thus it may look sunken.. When the tub is.
WashersIndex summary
RepairAfter washing, the fabric softener box normally has 7 to 9 ml of water remaining.. Although more water may be left, depending on the installation environment, the product is operating normally, so use it with confidence.. If the fabric softener cap was not properly located, water may be left.
WashersIndex summary
RepairCheck if the cover of the washing machine is open.. If there is a dE error and the washing machine cover is open, your machine will not operate normally.. When you start washing, your machine will not supply water but slowly spin the tub to weigh your laundry.. This is intended to ensure.
WashersIndex summary
Repair➔ Water inlet errors occur when a set water level is not met within a specified time.. An IE is displayed?. If the water supply hose is bent or twisted, water supply may be limited.. A blocked water filter may restrict the water inlet.. Check if the tap is fully turned on.. If yo.
WashersIndex summary
RepairYour washing machine detects the weight of your laundry to ensure efficiency in washing that fits the load.. At this time on some courses and water levels, secondary weighing (detecting the weight of wet laundry) may operate.. After detecting the weight of wet laundry, the second weighing s.
WashersIndex summary
RepairYour washing machine detects the weight of your laundry to ensure efficiency in washing that fits the load.. At this time on some courses and water levels, secondary weighing (detecting the weight of wet laundry) may operate.. After detecting the weight of wet laundry, the second weighing s.
WashersIndex summary
Installation→ If there is detergent left or hardened and the dispenser is clogged, detergent may not enter the machine.. Remove and clean the detergent dispenser.. 1. Remove the detergent dispenser by pulling it forward while lifting it.. 2. Clean the detergent dispenser and the inside of the hole.
WashersIndex summary
RepairWhen washing begins, detergent in the detergent dispenser enters into the tub along with water.. If the water pressure is weak or detergent is lumpy at this time, detergent may not enter into the tub.. Also, if an appreciable period of time has passed after placing detergent in advance, the.
WashersIndex summary
RepairIf there is a pool of water, water is not drained so that the washing machine stops during washing.. Check if the drain hose is installed too high or clogged.. Try this. In the case of a top load washing machine, if the drain hose is hung on a raised point which is 6 cm higher than the f.
WashersIndex summary
TroubleshootingA UE is an imbalance error which occurs when the laundry is stuck to one side or the washing machine is not level.
WashersIndex summary
RepairLE means Motor Locker Error and this is an error that occurs when the motor cannot spin due to a coin or a foreign object being caught in the mechanism.. Do you see a coin or a foreign object caught in the gaps in the tub?. ➔ Remove any visible coins or foreign objects.. Turn off the p.
WashersIndex summary
RepairSeparate the filter. Insert your thumb deeply (inward) into the top of the stainless steel filter, press your thumb down, and then pull forward to separate the filter.. Step 2.. ② Hold the left and right filter handles on the back of the stainless steel filter and pull it out with forc.
WashersIndex summary
RepairIf the filter is not assembled completely, it may fall out during washing.. The dust collection filter has fallen out.. Try this. When assembling the filter, push it until a click is heard.. Failure to do so may cause the filter to fall out from the tub, resulting in damage.. This.
WashersIndex summary
RepairIs an unusual noise heard during the spin cycle?. The tub spins gradually faster after performing a motion to evenly spread the laundry repeatedly.. At this time, if the laundry is stuck to one side or is not level, a noise will occur.. In the zone where the motor spins with the maximum.
WashersIndex summary
RepairWater hammer is a phenomenon in which banging noises occur in water pipes in the house.. These noises occur when water at high pressure passes through a pipe and the path is blocked.. This noise occurs in the customer's water pipe, which is not an abnormal washing machine noise, and it is i.
WashersIndex summary
RepairWhen the circuit breaker trips, power is not supplied.. If you purchase a power strip for the outlet, it must be 250V [voltage]/15A [ampere] or higher and cannot be used with other devices with a large capacity [microwave oven, iron, hair dryer, etc.].. Sometimes, power may not be supplied.
WashersIndex summary
Repair6-motion applied models (DD motor applied models) carry out tub spinning for effective washing during the washing and rinsing processes.. Tub spinning is carried out in pounding, rubbing and wringing motions within the 6 motions.. Note. The 6-motion operations may vary by course and option.
WashersIndex summary
RepairIf you used too much detergent or set a lower number of rinsings, the laundry may be stiff.. The laundry may also be stiff if a fabric softener is not injected to soften the clothes.. Try this. Did you use more than the recommended amount of detergent?. ➔ Use only the recommended am.
WashersIndex summary
RepairWhen you use excessive amounts of detergent or the fabric softener is injected before the rinse cycle, the laundry may smell of detergent.. Did you add fabric softener over the Max line or did you close the detergent dispenser forcibly?. ➔ Add fabric softener only up to below the Max line.
WashersIndex summary
RepairIf the laundry is stuck on one side or is not level, the spin cycle may not be possible.. At this time, in order to solve the imbalance issue with the laundry, water may be supplied so that the unwinding motion can be operated.. Additionally, with the automatic tub clean function, a jet spr.
WashersIndex summary
RepairThe steam function is an option that uses steam to soak a heavy-duty load for a cleaner wash of the laundry.. Since a small amount of water is supplied and steam is produced by heating the water at the bottom of the tub, total washing time is increased by the heating time.. After heating, w.
WashersIndex summary
RepairRotation is degraded compared to my previous washing machine.. Rotation is weak when washing.. The water level is too high.. I washed a duvet with a large volume or a lot of laundry.. Try this. Do you feel that rotation has degraded when compared to your previous washing machine?
WashersIndex summary
RepairRotation is degraded compared to my previous washing machine.. Rotation is weak when washing.. The water level is too high.. I washed a duvet with a large volume or a lot of laundry.. Try this. Do you feel that rotation has degraded when compared to your previous washing machine?
WashersIndex summary
RepairIf cold weather continues, the water supply hose or drainage hose in the washing machine where water flows may become frozen.. If an error, including [OE]/Unable to Drain, [FF]/Freeze Failure, and [IE]/No Water Supply is displayed, it means that the drainage hose or faucet is frozen.. In th.
WashersIndex summary
RepairWhen the water supply hose is connected incorrectly or a water leak occurs at the connection, water may run down the hose and look like it's leaking onto the floor.. The drain hose may be clogged or water may leak from the drain hose connection.. Try this. Does water leak around the wate.
WashersIndex summary
RepairThe water temperature during rinsing varies depending on the water temperature you selected.. Select the cycle and the water temperature.. When warm water or both warm water and cold water (warm and cold water) are selected, the temperature of the water supplied will not be a particular tem.
WashersIndex summary
RepairThe water temperature during rinsing varies depending on the water temperature you selected.. Select the cycle and the water temperature.. When warm water or both warm water and cold water (warm and cold water) are selected, the temperature of the water supplied will not be a particular tem.
WashersIndex summary
Repair➔ Press the TurboWash button for 3 seconds to select [Soak].. The soaking period is fixed at 30 minutes.. Models using a gray rectangle clean filter. ➔ If you press the Rinse button for 3 seconds, the [Soak] lamp will be turned on and [Soak] will be selected.. Press the button aga.
WashersIndex summary
Repair➔ Press the TurboWash button for 3 seconds to select [Soak].. The soaking period is fixed at 30 minutes.. Models using a gray rectangle clean filter. ➔ If you press the Rinse button for 3 seconds, the [Soak] lamp will be turned on and [Soak] will be selected.. Press the button aga.
WashersIndex summary
RepairWhen the LG DD motor spins the tub fast, the laundry pushed upwards by strong centrifugal force hits the tub cover, creating 6 streams of water and pounding the clothes all over.. All LG top load washing machine models equipped with the LG DD motor can create strong force of current.. Howev.
WashersIndex summary
RepairThe water level is limited by course to ensure efficient washing.. Also, the water level cannot be adjusted during washing.. The washing machine detects the weight of the laundry and adjusts the water level, so if wet laundry is added, the water level may be adjusted higher.. On the cont.
WashersIndex summary
RepairWhen the laundry comes out with lint attached or there is a moldy odor, clean the tub periodically using the recommended cleaner.. By cleaning the tub once a month, you can ensure that the tub remains clean all of the time.. If tcL blinks in the remaining time display when you turn on the p.
WashersIndex summary
RepairWhen the laundry comes out with lint attached or there is a moldy odor, clean the tub periodically using the recommended cleaner.. By cleaning the tub once a month, you can ensure that the tub remains clean all of the time.. If tcL blinks in the remaining time display when you turn on the p.
WashersIndex summary
RepairDo not leave laundry in the tub after spin-drying is complete.. Leaving laundry in the tub for long periods after spin-drying makes clothing more likely to become crumpled.. Try this. After spin-drying is complete, remove clothing from the washing machine immediately.. Removing laundr.
WashersIndex summary
RepairThis guide applies to top load washing machines.. Operational details may vary by product model.. For model-specific instructions, please refer to your product’s user manual.. Try this. Operate Wash only. Changing water level, wash period, number of rinse cycles, and spin speed. .
WashersIndex summary
RepairFollow the manufacturer’s instructions when you use a detergent or fabric softener.. Excessive use of detergents and fabric softeners that are not dissolved and remain inside the product may cause a bad smell.. If you do not dilute liquid detergents, put them into the tub, and don’t ope.
WashersIndex summary
RepairTo weigh your laundry, the washing machine spins the motor for about one minute and activates the weighing function upon pressing the Start button.. Upon completion of weighing, the machine automatically sets the time and the water level needed for washing, considering the load of your laundry.
WashersIndex summary
RepairTo weigh your laundry, the washing machine spins the motor for about one minute and activates the weighing function upon pressing the Start button.. Upon completion of weighing, the machine automatically sets the time and the water level needed for washing, considering the load of your laundry.
WashersIndex summary
Troubleshooting1 Check customer how to operate Machine - Customer selected water lv by themselves or not?. ➔ Recommend customer to use WM auto sensing don’t selected WL by Themselves.. Because it will be look like weak wash it customer selected too much water (Cloth floating make look like weak wash.).
WashersIndex summary
TroubleshootingBefore making a purchase or reinstalling your LG washing machine or dryer, use this guide to check whether the unit can be safely installed in your home.. You can find the dimensions of your chosen washing machine or dryer model on the LG Electronics website.. The information below serves a.
WashersIndex summary
TroubleshootingBefore making a purchase or reinstalling your LG washing machine or dryer, use this guide to check whether the unit can be safely installed in your home.. You can find the dimensions of your chosen washing machine or dryer model on the LG Electronics website.. The information below serves a.
WashersIndex summary
TroubleshootingBefore making a purchase or reinstalling your LG washing machine or dryer, use this guide to check whether the unit can be safely installed in your home.. You can find the dimensions of your chosen washing machine or dryer model on the LG Electronics website.. The information below serves a.
WashersIndex summary
TroubleshootingAre there any of these causes/symptoms?. cycle I don't have the cycle I want on the list.. I want to add or remove the cycle I want to the cycle list.. Try this way.. 1. Press the washing machine setting button and click the washing machine etc. Enter Settings.. 2. Select Edit Cycl.
WashersIndex summary
Troubleshooting➔ LG’s antimicrobial washer tub is designed to suppress the growth of microorganisms.
Washers
TroubleshootingIf water enters the washing machine even when it's not in use, turn off the water supply valve and contact LG customer service for assistance.
Washers
TroubleshootingCheck the filter. If the filter is filled with lint or dirt, clean the filter and restart the dryer.
Washers
TroubleshootingA new appliance may have an odor when first installed.. This is normal and will dissipate with continued use.. Leaving wet laundry in the washer for extended periods can lead to musty odors.. If the drain hose is connected to the drain while a drying cycle is running, temperature differe.
WashersIndex summary
TroubleshootingLarge loads can reduce drying performance.. Depending on the fabric type, shrinkage or damage may occur.. Drying performance can also be affected if the water supply valve is closed or if water remains in the drain hose.. Try this.. ➔ Do not exceed the maximum drying capacity.. T.
WashersIndex summary
TroubleshootingThe drying cycle will continue until the sensors in the washer/dryer determine that the laundry has reached the dry level you have set.. Try this.. Because the unit continues operating until the target dry level is reached, the actual drying time may be longer than initially displayed.. .
WashersIndex summary
RepairParts of clothing, such as strings, may become entangled during the spin cycle.. Before you start washing, remove any detachable parts of the clothing, e.g., metallic accessories, and fasten zippers and hooks and turn the clothes inside out.. Clothes with long strings easily become entangled.
WashersIndex summary
RepairSome clothing materials may react to particular detergents.. Clothes were discolored after wash.. Try this. Check the label ‘Cautions for Handling’ attached to your laundry and make sure that water washing is allowed.. ➔ Check the label of your clothes before drying.. (Knitwe.
WashersIndex summary
RepairIn case of the FX model, the lid can be opened up to 91 degrees and you can fix it with the lid open.. When you open the lid, it may hit the upper part of the washing machine.. Ensure that the drawer is fully open.. The lid, if positioned at more than a certain angle (about 70 degrees),.
WashersIndex summary
RepairThe cause of this problem is that the forced opening hook needs reinstalling after use, or the hook was not properly installed and has loosened.. Causes and Symptoms. The forced opening hook is protruding under the drawer.. Try this. 1. Hold the hook and put the string into it.. 2. .
WashersIndex summary
RepairWhen the weather is cold, any water left inside the product may freeze.. The product will not operate if the water freezes.. Therefore, you can prevent freezing by removing any water left inside the product before it gets too cold.. Try this. ➔ Turn off the water tap, remove the wat.
WashersIndex summary
RepairWhen the weather is cold, any water left inside the product may freeze.. The product will not operate if the water freezes.. Therefore, you can prevent freezing by removing any water left inside the product before it gets too cold.. Try this. ➔ Turn off the water tap, remove the wat.
WashersIndex summary
RepairIn addition to the cycles displayed by default, you can enable/disable additional built-in cycles to be displayed on the list of cycles.. How to edit the list of cycles. 1. Press the Settings button on the control panel.. 2. Using the arrow button, go to Edit Cycle List and press OK.. .
WashersIndex summary
RepairIn addition to the cycles displayed by default, you can enable/disable additional built-in cycles to be displayed on the list of cycles.. How to edit the list of cycles. 1. Press the Settings button on the control panel.. 2. Using the arrow button, go to Edit Cycle List and press OK.. .
WashersIndex summary
RepairConnection of drain hoses differs with whether or not a hose clip is used.. You can connect it to the right or left side of the washing machine as required.. ➔ Drain hose with a hose clip. 1. Check if the hose clip and the spring are connected.. 2. Place the drain hose to the side t.
WashersIndex summary
RepairConnection of drain hoses differs with whether or not a hose clip is used.. You can connect it to the right or left side of the washing machine as required.. ➔ Drain hose with a hose clip. 1. Check if the hose clip and the spring are connected.. 2. Place the drain hose to the side t.
WashersIndex summary
RepairAfter washing and some time has passed, any water left in and around the detergent dispenser may drip and be left in the agitator due to surface tension, and it may well drip when you open the detergent dispenser.. It might seem that lots of water is left as the water spreads over the agitator.
WashersIndex summary
RepairA memory wire or hair pin caught in the drain hole may make a squeaking or squealing noise during spin drying.. Is there anything got caught in the holes of the tub?. ➔ Any material caught in the holes in the tub may make a noise scraping the tub while spinning.. 1. Check the drain hol.
WashersIndex summary
RepairHas the power been turned off?. → Power on and press the Dewater button to start spin drying.. If power is cut off during operation or you chose [Wash], [Rinse] or [Wash+Rinse] mode, your machine will turn off after completing the selected task without draining the water.. Is the drain.
WashersIndex summary
RepairApplicable to : Models that employ the standard 40 ℃ or 60 ℃ course.. If your washer is supplied with water at normal temperatures, 20 to 25 ℃, the water will be heated up to the temperature that you have set.. If you supply cold water below the normal temperature, then it takes longe.
WashersIndex summary
RepairIf you touch buttons in rapid succession, a difference in response speed is created for recognition processing.. If you press other buttons while pressing the Power button, it may not be recognized properly.. Causes and Symptoms. A button touch on the control panel is not recognized prop.
WashersIndex summary
RepairDepending on the buttons, there are some buttons that operate immediately when touched and there are some buttons that operate when they are pressed and released.. Normally buttons are designed to operate immediately when they are pressed, but buttons with an additional function are designed t.
WashersIndex summary
RepairIf there is power failure or the power cord is disconnected during washing, the door lock on the washing machine will not be unlocked.. If the drawer is not closed to the end or a foreign object is caught in the drawer, the drawer cannot be opened.. If you open and close the drawer while tu.
WashersIndex summary
InstallationIf the washing machine is installed in a place with high humidity (bathroom) or if water penetrates the control panel during use, the buttons and display may malfunction.. Causes and Symptoms. Some buttons do not operate even though they are touched or some buttons operate even though they.
WashersIndex summary
RepairMini Washer, which is a small capacity washing machine, has no separate detergent and fabric softener dispensers.. The alarm sound will be heard at the time to inject fabric softener before final rinsing.. Inject fabric softener into the tub directly at that time according to the amount rec.
WashersIndex summary
RepairIf the viscosity of the fabric softener becomes too high, it may not be added smoothly.. If the fabric softener has been left in the detergent dispenser too long, it may have hardened and may not be added.. When it is added early. If fabric softener has been added over the MAX line, if t.
WashersIndex summary
RepairIf the viscosity of the fabric softener becomes too high, it may not be added smoothly.. If the fabric softener has been left in the detergent dispenser too long, it may have hardened and may not be added.. When it is added early. If fabric softener has been added over the MAX line, if t.
WashersIndex summary
RepairIf an excessive amount of laundry is added or a large laundry net is used, a plastic foreign object appears due to friction between internal parts.. There is a plastic foreign object in the tub after washing.. Try this. Did you use a large laundry net?. If you use a large laundry net.
WashersIndex summary
RepairIf cold weather continues, the water supply hose or the drain hose through which water enters the Mini Washer may be frozen.. In such a case, remove laundry from the Mini Washer and melt/thaw any ice inside the machine.. If the inside door of the Mini Washer will not open, thaw it using a t.
WashersIndex summary
RepairMini Washer is a washing machine that washes children's clothes that need to be washed several times a day, underwear that you wish to wash right away, and dishcloths that you wish to boil separately efficiently and fast using less energy and water.. Since less water is used, use of excessive.
WashersIndex summary
RepairA noise may be heard due to pump operation.. During spinning, the pump operates to drain water.. The pump operates to drain water from inside the washing machine to the outside, so it creates a certain level of noise.. This guide was created for all models, so the images or content may b.
WashersIndex summary
RepairIt may occur if the laundry is lopsided, if a single laundry item such as a doll, knitwear, towel, etc., is washed so that the load becomes lopsided, or the laundry is clumpy.. It may also occur if the machine is tilted, if a washing net is used alone, or if electric blankets, carpets, curtain.
WashersIndex summary
RepairDuring washing, an operation noise occurs due to product operation, and during washing, various noises may occur due to the type of laundry being washed.. When rattling and grinding noises occur from the bottom of the product during washing, such noises may occur due to an abnormality in motor.
WashersIndex summary
RepairThere is a musty odor from the Mini Washer.. When using excessive amounts of detergent, there is a musty odor from the washing machine.. When storing laundry in the tub for a long period of time after washing, there is a musty odor from the washing machine.. When closing the door and sto.
WashersIndex summary
RepairDue to design characteristics, the control panel cannot be seen when the Mini washer is closed.. You can check the progress and error status through the display window of the front load washing machine.. When operating it alone, it is difficult to find out the operating status.. Try this
WashersIndex summary
RepairIt may occur if an option is changed when the Add Rinse function is used or the button is pressed and held down for 3 seconds or more.. A fabric softener injection alarm sound is not heard during the rinse cycle in the Mini Washer.. Try this. How to set the alarm sound (buzzer sound). .
WashersIndex summary
RepairThe time displayed when only the spin cycle is selected indicates includes the time to drain.. When the laundry is stuck on one side during the spin cycle, water is supplied and the unwinding motion operates in order to level the laundry.. When the unwinding motion operates (up to 2 times),.
WashersIndex summary
RepairPowdered milk, baby's vomit or saliva, lotion, etc., are often left on the fabric and can become colored or oxidized, leaving stains.. This mainly appears when using a baby detergent with low surfactant content.. Causes and Symptoms. After washing baby clothes, they are stained.. Try.
WashersIndex summary
RepairIt occurs when severe contaminants such as ballpoint pens and paints that have not been removed from laundry are mixed in the tub.. There is a stain on the tub and the filter.. Try this. 1. Before washing, remove all articles from pockets.. 2. If a laundry item is stained with a ballp.
WashersIndex summary
RepairIt occurs when washing a laundry item that is severely contaminated is only partially cleaned.. The Light Soil course is suitable for light contamination and delicate clothing, etc.. Try this. Did you use a course such as Light Soil or Lingerie/Wool for washing?. The related courses a.
WashersIndex summary
RepairTry this. Is the [Pause] button being pressed?. ➔ If there is no abnormality in water supply, but the tub does not spin, check if the [Pause / Add Item] button is being pressed.. Is the selected course the [Soak] course?. ➔ Select [Spin (cycle)] or [Rinse + Spin] and o.
WashersIndex summary
RepairIf the water supply hose is not fastened properly or is misaligned, water may leak from the faucet or the hose connection.. Or, water may leak due to an abnormality in the water supply hose or the faucet.. Try this. Does water leak from the water supply hose or the faucet connection?. .
WashersIndex summary
RepairIf the water supply hose is not fastened properly or is misaligned, water may leak from the faucet or the hose connection.. Or, water may leak due to an abnormality in the water supply hose or the faucet.. Try this. Does water leak from the water supply hose or the faucet connection?. .
WashersIndex summary
RepairDo you wish to connect the water supply hose of the washing machine to a faucet?. Do you wish to know how to extend the water supply hose if it is too short?. A water supply hose is a hose used to connect a washing machine to a faucet.. If you move your washing machine and install it in.
WashersIndex summary
TroubleshootingIn cold weather, the water supply hose or drain hose inside the washing machine may freeze.. Pouring warm water into the drum can thaw the washing machine.. However, opening the drain pump filter while the washing machine is still partially frozen may cause the water inside the drain pump t.
WashersIndex summary
TroubleshootingAdding too much detergent can create excessive suds, which may prevent proper rinsing. Using liquid or natural detergents can produce more suds than standard HE powder detergent, potentially affecting rinse performance. Adding more rinse cycles can effectively remove excess suds.
Washers
TroubleshootingFabric softener may dispense early if you fill the dispenser past the MAX line.. Closing the dispenser drawer too forcefully can cause the fabric softener to splash and dispense prematurely.. High water pressure can also cause splashing and early dispensing.. Opening the dispenser drawer.
WashersIndex summary
TroubleshootingFat-containing substances, such as cosmetic products and vegetable and animal oils, can remain on clothes even after washing, appearing as stains once the clothes are washed.. ➔ When cosmetic products like moisturizing cream or body oil come into contact with clothes, they may leave stain ma.
WashersIndex summary
TroubleshootingFat-containing substances, such as cosmetic products and vegetable and animal oils, can remain on clothes even after washing, appearing as stains once the clothes are washed.. ➔ When cosmetic products like moisturizing cream or body oil come into contact with clothes, they may leave stain ma.
WashersIndex summary
TroubleshootingUse ezDispense to conveniently add detergent and fabric softener.. ezDispense automatically dispenses the correct amount of liquid detergent and fabric softener after sensing the laundry weight.. It can store enough detergent and fabric softener for about a month's worth of laundry.. Man.
WashersIndex summary
Repair➔ The “AI Wash” cycle is a dedicated separate cycle to enable customized washing using the best motion and stroke depending on the fabric.. The Customized Wash Motion will help prevent fabric damage whilst maintaining washing power.. I would like to know how to select the “AI Wash.
WashersIndex summary
Repair➔ The “AI Wash” cycle is a dedicated separate cycle to enable customized washing using the best motion and stroke depending on the fabric.. The Customized Wash Motion will help prevent fabric damage whilst maintaining washing power.. I would like to know how to select the “AI Wash.
WashersIndex summary
Repair➔ The “AI Wash” cycle is a dedicated separate cycle to enable customized washing using the best motion and stroke depending on the fabric.. The Customized Wash Motion will help prevent fabric damage whilst maintaining washing power.. I would like to know how to select the “AI Wash.
WashersIndex summary
TroubleshootingThe water level in the drum seems low.. The water level is lower than in a top-load washer.. Let's find out more.. Front-load and top-load washers use different washing mechanisms, resulting in different water levels.. Front-load washers use gravity to tumble the laundry, cleaning clo.
WashersIndex summary
TroubleshootingThere are scratches inside the drum.. Let's find out more.. Small scratches can occur inside the drum if coins or other hard metal objects are left in pockets during washing.. Metal zippers and buttons on clothing can also cause scratches.. The visibility of scratches may vary dependi.
WashersIndex summary
TroubleshootingThis guide was created for all models, so the images or content may be different from your product.. If you use too much detergent, or if the detergent is clumped or hardened, it may not dissolve completely, leaving streaks or detergent residue on your clothes.. Using cold water can also pr.
WashersIndex summary
TroubleshootingDoes your drum or laundry smell musty?. Laundry has been left in the drum.. The washer door and detergent drawer are closed after washing.. Too much detergent or fabric softener is being used.. The drain hose is inserted into the drainpipe.. Let's find out more.. Front-load wash.
WashersIndex summary
TroubleshootingThe touchscreen on the display is unresponsive or the screen is frozen.. Try this.. 1. If you touched the control panel with wet hands, dry your hands and try again.. 2. Unplug the power cord and plug it back in.. 3. If the problem persists, contact an LG service center.. This guid.
WashersIndex summary
TroubleshootingThe Steam function pre-treats your laundry with steam before the main wash cycle begins, helping to loosen stubborn stains for a more effective clean.. A small amount of water is added and heated at the bottom of the washer to create steam.. This heating process adds time to the total wash.
WashersIndex summary
TroubleshootingIf your laundry is warm after the wash cycle completes, the cold and hot water supply hoses may be connected incorrectly.. If the hoses are reversed, the washer will use hot water for both the wash and rinse cycles, resulting in warm laundry.. Washing temperature-sensitive items with hot wa.
WashersIndex summary
TroubleshootingLet's find out more.. If the incoming water is at a normal room temperature of 68°F to 77°F (20°C to 25°C), the washer heats it to the set temperature.. However, if the incoming water is colder than room temperature, it will take longer to reach the set temperature.. To prevent exces.
WashersIndex summary
TroubleshootingIs the water draining very slowly?. The drain pump filter is clogged.. The drain hose is kinked or compressed.. The drain hose is frozen.. A clogged drain pump filter may prevent draining.. Have you tried cleaning the drain pump filter?. ➔ Open the service cover at the bottom.
WashersIndex summary
TroubleshootingIs the water draining very slowly?. The drain pump filter is clogged.. The drain hose is kinked or compressed.. The drain hose is frozen.. A clogged drain pump filter may prevent draining.. Have you tried cleaning the drain pump filter?. ➔ Open the service cover at the bottom.
WashersIndex summary
TroubleshootingWater leaks from the front of the detergent drawer during the water fill cycle.. No suds form during the wash cycle.. Detergent remains in the dispenser or clumps together.. Let's find out more.. If you add too much detergent, it may not dissolve completely in the water.. This can.
WashersIndex summary
RepairWhile running the machine in the normal cycle, I want to run Tub Clean but the button does not work.. Try this. While running the normal or other cycles, I paused and want to run Tub Clean, but the button does not work.. ➔ The [Tub Clean] cycle removes foreign objects left in the tub a.
WashersIndex summary
RepairWhile running Tub Clean, I want to run another cycle but the button does not work.. Try this. While running Tub Clean, I want to run another cycle but the button does not work.. ➔ The [Tub Clean] cycle removes foreign objects left in the tub and sterilizes 99.9% of germs and viruses.. .
WashersIndex summary
RepairWhile running Tub Clean, I want to run another cycle but the button does not work.. Try this. While running Tub Clean, I want to run another cycle but the button does not work.. ➔ The [Tub Clean] cycle removes foreign objects left in the tub and sterilizes 99.9% of germs and viruses.. .
WashersIndex summary
TroubleshootingIf the water doesn't seem to reach the selected temperature during a wash, don't worry—your machine is operating normally.. LG washers are designed to optimize energy efficiency and prevent high electricity bills.. If the incoming tap water is colder than average room temperature (around.
WashersIndex summary
RepairFor model-specific information, please refer to your product’s user manual.. You can use Soak to effectively wash out heavy-duty, old dirt from your laundry.. Wait! Find out more.. By setting the time for Soak, you can effectively wash out heavy-duty, old dirt from your laundry.. (3.
WashersIndex summary
TroubleshootingDoes the circuit breaker trip when you use the washer and dryer simultaneously?
Washers
TroubleshootingError codes may be displayed on your LG WashTower to alert you to potential problems with your appliance. Error codes may differ by product model.
Washers
RepairIf clothing buttons or a zippers, or other items like a coin, key, jewelry, etc. hit the tub, a rattling noise will occur.. If any of these items get caught in the tub it may prevent the tub from spinning and lead to an [LE1] error.. Make sure that pockets in the clothes are empty so no ite.
WashersIndex summary
RepairDo you wish to connect the water supply hose of the washing machine to a faucet?. Do you wish to know how to extend the water supply hose if it is too short?. A water supply hose is a hose used to connect a washing machine to a faucet.. If you move your washing machine and install it in.
WashersIndex summary
InstallationIf the water supply hoses are incorrectly connected to cold water and hot water, only hot water may come out and the boiler may operate during the Cold Wash cycle.. I selected Cold Wash, but only hot water comes out and the boiler operates.. Try this. Check the connection of the water su.
WashersIndex summary
TroubleshootingClothing that is ripped or torn during the wash is uncommon.. Usually this can be attributed to an item or object that made it in with the clothing.. Check the washer’s drum using an old cloth or sock.. Any item that could catch or snag on the cloth can potentially snag or tear a cloth.
WashersIndex summary
TroubleshootingLG all-in-one washers do not have a lint filter that requires cleaning.. However, it is recommended you check the drain pump filter often, as lint may start to accumulate in this area.. Try This. ➜Clean the drum and door gasket. If the gasket has not been cleaned for a while, lint o.
WashersIndex summary
RepairLG all-in-one washers do not have a lint filter that requires cleaning.. However, it is recommended you check the drain pump filter often, as lint may start to accumulate in this area.. Try This. Clean the drum and door gasket. If the gasket has not been cleaned for a while, lint or o.
WashersIndex summary
TroubleshootingDoes your dishwasher display an [IE] (Water Inlet Error) while running? Do you hear an alarm sounding as no water appears to be filling the the tub?
Washers
TroubleshootingIf the dispenser tray is stuck inside the washer:. Attempt to wiggle the dispenser somewhat to try and get the tray to fall in place so that the drawer can be removed.. If the dispenser drawer will pull out partially, you may be able to remove the liquid detergent tray and CAREFULLY reach i.
WashersIndex summary
TroubleshootingDid you remove the clothing items before the cycle had finished?
Washers
TroubleshootingThis error gets displayed when the heater inside the Styler’s steaming mechanism fails to work.. Cause and Symptoms. An E4 error message is displayed during machine operation.. Fabric softener was put in the water dispenser.. Wait ! Find out more.. If water quality is not good, f.
WashersIndex summary
TroubleshootingOfficial LG USA Help Library entry for “Error Codes - Pedestal Washer”. Open the source article for complete, model-specific instructions and safety guidance.
WashersIndex summary
TroubleshootingOfficial LG USA Help Library entry for “Explaining & Resolving A dL Error Code On A Washing Machine”. Open the source article for complete, model-specific instructions and safety guidance.
WashersIndex summary
TroubleshootingOfficial LG USA Help Library entry for “Explanation and resolving an dE1/dE2 error code”. Open the source article for complete, model-specific instructions and safety guidance.
WashersIndex summary
TroubleshootingOfficial LG USA Help Library entry for “Explanation Of Washer Noises”. Open the source article for complete, model-specific instructions and safety guidance.
WashersIndex summary
TroubleshootingA dE error code on your LG front load washing machine indicates that the washer door was unable to lock.. This issue can normally be resolved by performing a simple reset of the washing machine.. Try This. A dE1 error code indicates that the door is not closed properly.. This can be c.
WashersIndex summary
TroubleshootingCertain load types may not distribute the weight of the load evenly, resulting in an unbalanced load and the UE/Ub error code.. If this occurs often, it may be necessary to re-level the washer.. Laundry is out of balance.. An unsuitable amount of laundry has been added to the tub.. Th.
WashersIndex summary
TroubleshootingThe ‘HE’ error code is a result of a temporary heater error.. To resolve this code:. Power your unit down and unplug it from the outlet.. Allow the unit to sit for 10 seconds unplugged and plug the unit back in.. Power the unit back on and restart the wash cycle.. If the error.
WashersIndex summary
TroubleshootingPoor drainage or an OE error code on your LG dishwasher is usually caused by clogged food debris inside the dishwasher, or an installation issue such as a kinked drain hose. Before scheduling service, you can often resolve the issue yourself with a few simple steps: cleaning the filter, straightening the drain hose, and checking the air gap and garbage…
Washers
TroubleshootingTo fix most draining issues, clean the drain pump filter at the bottom of the washer, or check if the drain hose is kinked, frozen, or installed too high.
WashersIndex summary
TroubleshootingAlways use HE (High-Efficiency) detergent, measure the correct amount, and clean the detergent dispenser regularly.
Washers
TroubleshootingWashing machines play a brief melody upon completion of the wash program. Press the Signal button on the control panel in order to alter the volume of that melody and sound notification between low, medium or high. It can also be turned completely “off” if desired.
Washers
TroubleshootingThe Indoor Dehumidification feature removes moisture from the room where your LG Styler is installed. To use this feature, turn on your Styler and select Indoor Dehumidification from the Custom Dry(Gentle Dry) menu, or use the left and right buttons to choose this option. Next, open the Styler door at least 45 degrees (some models operate with the door…
Washers
TroubleshootingIf your laundry is still too wet after a wash, or you just want to spin excess water out of hand-washed items, you can run a [Spin Only] cycle. Here's how to set it up.
Washers
TroubleshootingIf your laundry is still too wet after a wash, or you just want to spin excess water out of hand-washed items, you can run a Spin Only cycle. Here's how to set it up.
Washers
TroubleshootingIf detergent does not dispense or remains in your washer's dispenser during a cycle, it is typically caused by using too much detergent, low water flow, hardened powdered detergent, or detergent residue buildup.
Washers
TroubleshootingIf water leaks from the faucet or water supply hose of your LG front load washer, the hose may be loose, misaligned, worn, or damaged. Additionally, a faulty faucet or excessive water pressure can also cause this issue.
Washers
TroubleshootingThe outside of your dishwasher and the surrounding countertop may feel warm or hot during operation. This occurs because the unit uses high-temperature water during heated rinse and sanitizing cycles. This is normal, and you can continue to use your dishwasher.
Washers
TroubleshootingThe bE error code appears when excessive suds build up inside your dishwasher. The dishwasher displays this code to prevent water from leaking.
Washers
TroubleshootingThe dL (Door Lock) error code appears when your appliance cannot lock the door correctly. For your safety, your appliance will stop operating.
Washers
InstallationAlways use new hoses when installing your washer.. You can use LG inlet hoses or aftermarket hoses available through most appliance retailers.. Flood safe hoses may interrupt water supply and cause an IE error code.. Insert a rubber seal into the threaded fitting on each hose.. Attach.
WashersIndex summary
InstallationUse only new hoses when installing the washer.. Old hoses could leak or burst causing flooding and property damage.. DO NOT use flood-preventing hoses with auto shutoff devices.. The devices can be tripped during fill and prevent the unit from filling properly.. The Pedestal does not.
WashersIndex summary
TroubleshootingDuring initial installation, leaks are usually caused by loose or damaged connections at the faucets or the washer.. Leaks which occur after continued use are generally the result of clogged drain pipes, a dislodged drain hose, overfilling the tub, or using too much detergent.. First, check.
WashersIndex summary
TroubleshootingIf your washer is leaking, you may not need to call for a technician; the good news is that most leaks are caused by something simple.. This guide will take you into easy step-by-step instructions to stop your washer from leaking.. Select your type of washer:. Front Load Washer. Top L.
WashersIndex summary
InstallationTo install the Pedestal Washer, make sure you have the following tools available:
Washers
OperationRegistering your LG products on LG.com gives you quick access to product warranties, owner's manuals, support for requesting and tracking repair status, and easy account navigation to file claims.. If you do not have a MyLG account, select Sign Up to create an account.. Input the requested.
WashersIndex summary
TroubleshootingDoes water remain on dishes touching each other or back of the dishes?
Washers
TroubleshootingTap water contains some amounts of mineral substances such as calcium and magnesium.
Washers
TroubleshootingOn some LG dryer models, blinking LED light error codes help identify problems causing your dryer to not function properly.. Most errors codes on your LG dryer can be resolved easily with a few troubleshooting steps.. For alphanumeric error codes, please visit LG Dryer Error Code List.. .
WashersIndex summary
TroubleshootingDuring drying, the cool air fan that operates to transfer heat to the inside of the tub can sometimes produce a humming airflow sound or a fine high-frequency noise (beeping). In such a case, rest assured that it is not a product defect.
Washers
RepairDuring drying, the cool air fan that operates to transfer heat to the inside of the tub can sometimes produce a humming airflow sound or a fine high-frequency noise (beeping).. In such a case, rest assured that it is not a product defect.. Causes and Symptoms. I hear a humming or a beepi.
WashersIndex summary
RepairThe remote control feature on your LG washer gives you the option to start a dry cycle remotely from your mobile device when using the ThinQ app.. Show Script. If you are using LG electronic products such as air conditioners, air purifiers, washers, and stylers that can be remote controlled.
WashersIndex summary
TroubleshootingWrinkled clothing after the dry cycle is usually caused by the load being too big, leaving the items in the drum, or not using the incorrect cycle.
Washers
TroubleshootingError codes on the display of an LG washing machine alert you to potential problems with your appliance.. Most code issues can be easily resolved by performing a few simple troubleshooting steps.. If the issue persists after following the steps in this guide, it may indicate a component mal.
WashersIndex summary
TroubleshootingFront load washers perform at their best when the routine maintenance is performed on the unit.. Following a regular maintenance schedule will not only ensure that the washer is functioning at peak performance, but also prevent unnecessary failures.. Regular maintenance should be performed.
WashersIndex summary
TroubleshootingThe advantages of steam include gentle washes that save you trips to the dry cleaner, plus a reduction in allergens as well as wrinkles.. Choose a section below to learn how to take advantage of all the benefits steam has to offer.. Allergiene™ Cycle. The Allergiene™ cycle uses the i.
WashersIndex summary
OperationOfficial LG USA Help Library entry for “LG Front Load Washing Machine - Odor Dispenser”. Open the source article for complete, model-specific instructions and safety guidance.
WashersIndex summary
OperationOfficial LG USA Help Library entry for “LG Front Load Washing Machine - Odor Gasket”. Open the source article for complete, model-specific instructions and safety guidance.
WashersIndex summary
OperationOfficial LG USA Help Library entry for “LG Front Load Washing Machine - Odor Tub Clean”. Open the source article for complete, model-specific instructions and safety guidance.
WashersIndex summary
InstallationFloor. How to fix. Does the floor vibrate with the machine? :The unit requires a solid and horizontal floor for proper operation.. Unit will generate vibrations if placed on RAISED / UNEVEN foundations .. It may be necessary to move the machine to a different area in the home or have.
WashersIndex summary
OperationOfficial LG USA Help Library entry for “LG Front Load Washing Machine - Vibrations Load”. Open the source article for complete, model-specific instructions and safety guidance.
WashersIndex summary
TroubleshootingDoes fabric softener still remain in the detergent dispenser after washing?. Has the fabric softener hardened?. Causes and Symptoms. Fabric softener has hardened inside the detergent dispenser.. The fabric softener used is highly viscous.. If you add fabric softener to the detergen.
WashersIndex summary
TroubleshootingIf you select the water temperature before choosing a cycle, the washer will not operate at the selected water temperature. instead it will use the default water temperature of the chosen cycle.
Washers
TroubleshootingThe Sanitary wash cycle involves heating up of water and using hot water for washing. Cold water is used during rinsing to protect fabrics from damage. As a result, your clothes may feel cold when you unload them from the washer. Rest assured, this is normal operation of the washer. Since these processes occur internally, external verification of their…
Washers
TroubleshootingIf the tS error was caused by low temperatures inside the wash drum, take the following measure. ※ A temporary error of the turbidity sensor may occur if the temperature inside the drum is low.
Washers
Troubleshooting1. If the door is opened during a wash cycle, it is normal to see steam escape. When running on Normal cycle, the temperature of the water is raised up to 40°C/104°F and the temperature of the air inside the drum also rises.
Washers
TroubleshootingThe washer automatically determines the wash time by measuring the weight of what is assumed to be dry laundry. If the laundry is bunched up on one side or if too much detergent was added, the wash time may increase.
Washers
OperationFor maximum performance, it is recommended that you clean your LG microwave on a weekly basis.
Washers
RepairWhen you press and hold down the Tub Clean button, the Smart Diagnosis function will be activated.. Target model : Mini Washer. Causes and Symptoms. When I press and hold down the Tub Clean button, '654321 END’ is displayed with a melody sound but tub clean does not begin.. Try this
WashersIndex summary
RepairDue to design characteristics, the control panel cannot be seen when the SideKick is closed.. You can check the progress and error status through the display window on the front load washing machine.. When operating the unit alone, however, it is difficult to find the operating status.. .
WashersIndex summary
RepairIf the drawer on your LG SideKick washing machine does not open it may be due to a foreign object being stuck on the drawer slides, a power failure during a wash cycle or for another reason that can be resolved by following the troubleshooting steps below.. Try This. Does the drawer only op.
WashersIndex summary
RepairThe cause of power supply failure on you LG SideKick is often a problem related to the electrical lead connected to the washing machine.. When an extension cord is used, sufficient current may not be supplied to the washing machine so that the washing machine may not turn on.. If many appli.
WashersIndex summary
RepairIf water is collecting on the top of the door and leaks through the door and the top cover, follow the following troubleshooting steps to resolve the issue.. Try This. ➔ This occurs intermittently and will not occur under most washing conditions.. 1. If a lot of detergent is used, bubb.
WashersIndex summary
RepairThe Spin Only cycle provides additional extraction of excess water from clothing to improve drying performance.. Note. The exact steps may vary slightly depending on your LG washer.. It is recommended to refer to the owner's manual for specific instructions related to your washer model.
WashersIndex summary
TroubleshootingThe circuit breaker may trip due to a wiring problem in the house or when its maximum capacity is exceeded.. Check the electrical outlet. Test the electrical outlet by plugging a different household appliance into the same outlet that the Styler was connected to.. If the circuit breaker.
WashersIndex summary
TroubleshootingDid you notice lint or damage on your clothes after Styling?. Your clothes may have temporarily lost their shape after absorbing moisture.. Lint was generated due to friction between clothes while Styling.. The interlining of the suit or of similar clothes is not as securely attached as.
WashersIndex summary
OperationIf you notice odors remaining on clothing after running a cycle on your LG Styler, is may be time to replace the aroma sheet.. Try This. 1. Open the door of the LG Styler and locate the aroma filter.. 2. Take out the aroma filter from the back of the Styler.. 3. Open the aroma filter.
WashersIndex summary
RepairThe LG Styler is equipped with a pant press for removing wrinkles from trousers.. 3. Before use, remove all items from your pants pockets and button up the back pockets.. 4. After folding the pants along the front and back crease lines, place them on the pants hanger, taking account of the.
WashersIndex summary
TroubleshootingA full water supply tank lasts three to four standard Refresh cycles.. If Heavy cycles are operated, a full tank lasts two cycles.. However, if the Styler is operated for the first time, nearly one full tank of water is needed to fill up the steam generator.. Remember to refill it when t.
WashersIndex summary
Troubleshooting➔ Soak the filter in lukewarm water and clean it using a towel.. Clean the filter in the same way when changing the type of aroma sheet.. How to replace the aroma sheet for a CS4 series model. 1. Open the aroma compartment and take out the aroma filter.. 2. Open the aroma filter and.
WashersIndex summary
Repair➔ Always keep your machine clean to ensure efficient effective operation.. 1. Remove the cover of the lint filter.. 2. Clean the lint filter with a soft brush or a vacuum cleaner.. If the lint filter is torn or damaged, replace it with a new one.. 3. When cleaning is done, remove an.
WashersIndex summary
OperationThe Styler boils water in the water tank and creates steam.. Water in the water tank directly contacts your clothes, so if you don’t clean the water tank regularly, your clothes may become smelly.. Also, if water remains in the drain tank for a long time, it may leave contaminants behind.
WashersIndex summary
TroubleshootingIf you're relocating or reorganizing your furniture and need to reinstall the Styler, ensure it is installed on a flat and sturdy surface.. If the Styler is installed on an uneven floor, noise and vibration will be generated during use.. Additionally, there is a risk of the unit tipping ove.
WashersIndex summary
TroubleshootingThere are stains on the glass door of the Styler.. Wipe the door using the included cleaning cloth. Soak the cleaning cloth in lukewarm water and use it to give the glass door a clean wipe.. Using a glass cleaning spray helps to remove the stains more easily.. As an alternative to the.
WashersIndex summary
TroubleshootingDo you wish to know about how to remove wrinkles or dusts from clothes by using Styler?. LG Stylers use patented steam function and moving hanger technology to remove dusts and odors.. Moving hangers move about 200 times per minute to shake off dusts and odor particles.. At the same time.
WashersIndex summary
OperationYour LG Styler will easily freshen and remove odors from clothes you intend to wear again.. The following tips will help you get the best performance from your Styler.. 1. Fill the water tank located at the bottom of the Styler with water.. If you are using the Styler for the first time,.
WashersIndex summary
TroubleshootingThe LG Styler is smart wardrobe that keeps your clothes fresh and neat.. Instructions for use are as follows.. Power on: Press the power button on the Styler to turn it on.. Use the hanger: Hang your clothes on the hangers inside the Styler.. The Styler can manage multiple clothes at.
WashersIndex summary
Troubleshooting2. Press the Power button.. 3. Choose a cycle, then press the Delay Start button to set the desired finishing time.. The default delay time is 3 hours.. Each time you touch the button, the delay time increases by an hour.. A quicker way to increase the delay time is to hold the button.
WashersIndex summary
TroubleshootingUse this function to store items overnight or anytime items can’t be removed soon after a cycle ends.. The function periodically produces warm air to prevent condensation, keeping items warm and dry until they are removed.. Try this. Once set, the function starts after the selected cyc.
WashersIndex summary
TroubleshootingThe Styler does not power on or turns off during operation.. ➔ If the Styler does not power on, test if the power socket is functioning by connecting a small electric appliance, such as a hairdryer.. If the test appliance does not operate, check if the circuit breaker has tripped, and res.
WashersIndex summary
RepairThe LG Styler gathers moisture and water created during steaming or drying and pumps it into the drain tray.. If the drain tray is not properly installed, water may not fill the tray but instead remain in the bottom of the machine.. In addition, if the door is not completely closed and rema.
WashersIndex summary
TroubleshootingIs the Styler not responsive when you operate its control panel?. feature is enabled.. The buttons on the Styler recognize touch through the detection of static electricity in your hand.. So, if your hand is wet or if you wear a glove, your touch might not be recognized.. Additionally.
WashersIndex summary
TroubleshootingThe display reads dE or the door open indicator is blinking.. It can occur when the door is not completely closed during operation.. If the door is closed while the Dehumidify cycle is in operation, a dE error can occur.. Try this. Push the door until it is completely closed before st.
WashersIndex summary
RepairAn E4 error code is displayed when the heater inside the steaming device of the Styler fails to work.. Causes and Symptoms. An E4 error message is displayed during machine operation.. A fabric softener is put in the water dispenser.. Wait! Find out more.. If the water quality is no.
WashersIndex summary
TroubleshootingUsing a regular clothes hanger instead of the dedicated Styler hanger can leave marks on the clothes.. Unwanted wrinkles may form on the back of the neck area and the extent of the effect can vary depending on the kind and size of the clothing.. For knitted wear, lingerie, and similar items.
WashersIndex summary
TroubleshootingLint and dust may fail to reach the filter and accumulate on the bottom of the Styler.. Rest assured, this is not a product malfunction.. Try this. Use a wet tissue or cloth to wipe dust off from the Styler after use.. This guide was created for all models, so the images or content ma.
WashersIndex summary
TroubleshootingDoes the Styler vibrate or make rattling, tapping, beeping, or humming noises during operation?. Clothes hangers are not properly inserted into the slots of the moving hanger.. Empty clothes hangers are causing noise.. The Styler is not level.. Buttons or zippers on the clothes collid.
WashersIndex summary
TroubleshootingWhen I close the Styler door, steam leaks through the gap in the door.. There is a gap between the Styler door and the door gasket.. Try this. The rubber seal might not be firmly attached as the product is new (less than 5 times of use).. Close the door all the way.. Then, compress.
WashersIndex summary
TroubleshootingSteam from the Styler may condense into water droplets inside the unit.. During the operation of the Styler, steam may condense into water droplets.. Please note, this is a normal process and not a sign of malfunction.. It is advised to wipe the inside of the Styler after each use or lea.
WashersIndex summary
TroubleshootingClothes are not straightened after using the Styler.. Sharp creases do not easily form.. The outcome varies on the selected cycle and type of fabric.. The wrinkle removal effect differs by garment material.. ➔ Instead of ironing clothes directly with heating devices, the Styler uses.
WashersIndex summary
TroubleshootingThe display shows codes such as dn1, dn2 or dn3.. dn refers to the available ‘downloaded cycles’ and it is not an error code.. "dn" cycles are pre-installed, meaning that they are ready to use without having to download them from the ThinQ app. * The available dn cycles depend on the mo.
WashersIndex summary
RepairThe [IF] error code will appear on your LG Styler when you run the machine without the filter in place or if it is installed incorrectly.. Try this. Install the lint filter.. Install the lint filter into the groove to fit it in the correct location.. ※ If the IF error code persists.
WashersIndex summary
TroubleshootingAfter cycle end, clothes may remain damp for the following reason.?. Too many clothes or too many thick clothes were loaded.. Clothes were left inside the Styler after running a cycle that uses steam.. If your clothes are wet, please select a drying cycle.. The Refresh cycle uses stea.
WashersIndex summary
RepairIf the shelf in your LG Styler does not install correctly, please follow the troubleshooting steps below.. Try This. 2. Check the Styler shelf.. (Styler shelves have different groove structures on the left and right sides.). 3. Hold the shelf with the silver edge facing yourself.. .
WashersIndex summary
RepairBecause the Styler uses steam, moisture may remain inside or accumulate in the tray after operation.. Most of the moisture will evaporate during the drying process, but some moisture may remain for the following reasons.. Try This. If the door is opened while the machine is operating. .
WashersIndex summary
TroubleshootingClothing having an odor after a cycle can be caused if items were not cleaned properly, items did not completely dry, or it is time to perform maintenance.. Try This. Note. After the cycle is complete, take clothing out immediately and leave the Styler open for air circulation.. Leavi.
WashersIndex summary
OperationHave you connected your styler to the LG ThinQ app?. Want to learn more about what you can do?. This article will show you the features and settings you can use with your connected smart appliance.. From the ThinQ main page tap on the styler card.. Once the card loads, tap the more bu.
WashersIndex summary
InstallationIf you don’t move the Styler properly, the motor (compressor) may be damaged.. Try this. When you move the Styler, place the Styler upright and use the rear wheels to move it.. The door should be facing up.. Note. If the door is facing the floor or if you lay the Styler on its si.
WashersIndex summary
OperationIf you select the [Dehumidify] cycle, the LG Styler dehumidifies the room where the unit is located.. Try this. 3. Once [Dehumidify] is selected, the timer is set to 2 hours.. If you press the button once more, the timer is set to 4 hours.. 4. Open the Styler at least 45 degrees.. .
WashersIndex summary
TroubleshootingThe Styler uses steam, so moisture may remain inside the Styler or water may be collected in the drip tray after a cycle is completed.. Try this. The Styler is opened during operation.. If you open the Styler when steam is being sprayed, the cold air from the outside meets the high-tempe.
WashersIndex summary
TroubleshootingSteam from the Styler may condense into water droplets inside the unit.. There very little water on the floor.. It’s natural that there are water droplets inside the Styler.. Wipe the inside of the Styler after each use or leave the Styler door open to dry the inside.. Water droplet.
WashersIndex summary
RepairUsing the LG ThinQ application, you can remotely control LG products from your smart phone any time anywhere.. A limitless number of products can be registered per account by signing in with LG ThinQ.. 5G Wi-Fi connection is not available.. Products released since the year 2017 can be co.
WashersIndex summary
TroubleshootingLeaks from top load washers are easily resolved without a technician's support if the source can be identified.. If your machine is a front load washer, please visit our article on Leaking - Front Load Washer.. Do you know where the leakage is coming from?. Yes, Proceed No, Troubleshoot
WashersIndex summary
TroubleshootingOn some LG washing machine models, blinking LED light error codes help identify problems causing your washer to not function properly.. Most errors codes on your LG washer can be resolved easily with a few troubleshooting steps.. For alphanumeric error codes, please visit LG Washer Error Co.
WashersIndex summary
TroubleshootingIf you are seeing an IE error code on your LG washing machine's display panel, this indicates that the washer was unable to fill with water.. Try This. Check the inlet hoses for kinks or damage.. Straighten out any kinks that may be in the water lines.. If the inlet hoses are damaged,.
WashersIndex summary
TroubleshootingThe OE error code indicates that the washer is experiencing an issue draining water. This error will display if the washer is unable to drain water for 13 minutes.
Washers
RepairWhen the weather is cold any water left inside the machine may freeze.. Because the machine will not work if the water is frozen, before the weather gets colder, you should remove any water left inside the product in order to prevent freezing.. Try this. Remove any water left inside the.
WashersIndex summary
RepairJust like any other household appliance, cleaning your washer will ensure it operates to maximum efficiency and help extend its lifespan.. Try This. After the Wash Cycle is Complete. Leaving the washer door opened and wiping away visible water from the drum, gasket, and door glass can he.
WashersIndex summary
RepairThe vS error may occur if the contact of the vibration sensor is faulty or there is a problem in the sensor.. Try this. If the vS error appears on the display, take the following measures.. The following method may resolve the issue if the error code occurs due to a temporary error.. .
WashersIndex summary
RepairWhen water is supplied from the water supply valve of the washing machine, the value operates and creates “woong~” operating noises.. If the water supply filter is clogged and water passes through a narrow space or the water pressure is high, a “gurgling” noise may be created.. Also.
WashersIndex summary
RepairIf the amount of detergent used is excessive or when washing with cold water during winter, the detergent may become lumpy or hardened so that it may not dissolve properly.. Does spinning seem to be weak during rinsing?. When the water level is high or the amount of laundry is large, spinni.
WashersIndex summary
RepairSince the tub clean cycle is carried out by supplying water up to level 1 and heating the water, the water level is low.. Models with no heater - Tub Clean cycle. The Tub Clean cycle is carried out through the soaking process after supplying a certain amount of water.. ※ For some model.
WashersIndex summary
RepairTo ensure efficient washing suitable for the weight of laundry, the washing machine detects the weight of laundry before washing starts.. This is the process of supplying a small quantity water to wet the laundry and detecting its weight in order to prevent incorrect detection during the First.
WashersIndex summary
RepairLE means Motor Locker Error and this is an error that occurs when the motor cannot spin due to a coin or a foreign object being caught in the mechanism.. Do you see a coin or a foreign object caught in the gaps in the tub?. ➔ Remove any visible coins or foreign objects.. Turn off the p.
WashersIndex summary
RepairAuto balance is a part that plays a role in preventing vibration and noise when the tub reaches its normal spinning speed for spin cycle.. Auto balance contains salt water in a vacuum state so that when it is shaken, it creates the sound of water.. This guide was created for all models, so.
WashersIndex summary
RepairIf power supply is interrupted due to a blackout or other causes, your machine may turn off during washing.. If you ran the wash course only, power will be turned off without draining.. If your laundry is placed unevenly, then the machine may stop without completing the spin dry.. Try this
WashersIndex summary
TroubleshootingForeign objects (coins, keys, hair pins, memory wires) collide with the tub and create rattling noises. Be sure to remove foreign objects from laundry before washing.
Washers
RepairThe [AE] error will be displayed when the gear that spins the tub is not operating properly.. The [AE], [LE], and [LE1] errors alike may be displayed when the gear or the motor of the machine does not operate because of a coin or a foreign object caught between the tub and the washboard.. T.
WashersIndex summary
RepairWhen the Start button is pressed, water is supplied after detecting the laundry weight.. It is in outage status or the faucet is turned off.. The water supply hose is pressed, bent or the water supply filter is clogged by a foreign object.. Water in the washing machine or the water suppl.
WashersIndex summary
RepairWhen the circuit breaker trips, power is not supplied.. If you purchase a power strip for the outlet, it must be 250V [voltage]/15A [ampere] or higher and cannot be used with other devices with a large capacity [microwave oven, iron, hair dryer, etc.].. Sometimes, power may not be supplied.
WashersIndex summary
RepairThe cause of power supply failure is often a problem related to the electrical cord connected to the washing machine.. If an extension cable is used, sufficient current may not be supplied to the washing machine and the power may not turn on.. If many home appliances are connected to an ext.
WashersIndex summary
RepairWhen washing begins, detergent in the detergent dispenser is injected into the tub along with water.. At this time, if the water pressure is low or the detergent is clogged, the detergent may not be injected into the detergent dispenser.. Also, if an appreciable period of time has passed af.
WashersIndex summary
RepairRotation is degraded compared to my previous washing machine.. Rotation is weak when washing.. The water level is too high.. I washed a duvet with a large volume or a lot of laundry.. Try this. Do you feel that rotation has degraded when compared to your previous washing machine?
WashersIndex summary
RepairThe water temperature during rinsing varies depending on the water temperature you selected.. Select the cycle and the water temperature.. When warm water or both warm water and cold water (warm and cold water) are selected, the temperature of the water supplied will not be a particular tem.
WashersIndex summary
RepairIf cold weather continues, the water supply hose or drain hose in the washing machine where water flows may be frozen.. If an error, including [OE]/Unable to Drain, [FF]/Freeze Failure, and [IE]/No Water Supply is displayed, it means that the drainage hose or faucet is frozen.. In this case.
WashersIndex summary
RepairIf tCL flashes on the display panel when you power on the SideKick™ washer, it indicates it is time to clean the drum.. The automatic tub clean notification is displayed every 30 cycles.. 1. Press the Power button to turn on the power.. 2. Press the far right button which is the Tub Cl.
WashersIndex summary
TroubleshootingPower supply to the washer could get interrupted due to the insufficient capacity of the socket where the washer is plugged.. It is more likely for the circuit breaker to trip if the power cord is plugged into a power strip instead of a wall outlet.. Try this. Connect the power plug dire.
WashersIndex summary
TroubleshootingWashing performance may be reduced when the laundry load is not fully submerged, when only cold water is used in winter, or when the Speed Wash or Wool/Delicates cycle is selected.. Use detergent and fabric softener according to the manufacturer's recommended amounts.. Overuse can leave res.
WashersIndex summary
RepairUnlike top load washing machines, front load washing machines clean the laundry by making it rise and fall.. The sound of the laundry falling (splat), zippers, and buttons bumping into the sides of the laundry tub (clicking) may be heard,this is normal.. After the laundry in the center is l.
WashersIndex summary
TroubleshootingCycle time on an LG washers can be extended by different variables such as the selected cycle, load size, load weight, fabric types, fabric thickness, amount of suds water temperature and more.
Washers
OperationThe dispenser drawer for your LG washer is divided into different compartments, liquid chlorine bleach, fabric softener, pre-wash detergent, and a main wash detergent compartment which holds a removable liquid detergent cup.. Try This. Dispenser may vary by model.. For information on cyc.
WashersIndex summary
OperationTo ensure proper dispensing and to minimize problems with your LG washing machine detergent dispenser, it is recommended that you clean the dispenser once a month.. Try This. 1 Pull out the detergent dispenser fully, push it upward, and then firmly pull it out.. 2 Use a small brush to cl.
WashersIndex summary
TroubleshootingError codes on the display of an LG washing machine alert you to potential problems with your appliance. Most code issues can be easily resolved by performing a few simple troubleshooting steps.
Washers
RepairYou can use Delay End to finish your laundry at the time you select.. Wait! Find out more.. You can set the time to finish your laundry by setting Delay End.. 1. Put your laundry and detergent or fabric softener in the washing machine, and then close the door.. 2. Press the Settings b.
WashersIndex summary
RepairThe tub clean cycle keeps your washer in optimal performance by removing detergent build up and other residue, keeping your wash drum clean. It is recommended to clean the drain pump filter, detergent dispenser, inlet filters, and door gaskets when performing a monthly tub clean.
Washers
TroubleshootingIn addition to the cycles displayed by default, you can enable/disable additional built-in cycles to be displayed on the list of cycles.
Washers
InstallationThe washing drum of LG washers spin at a very high speeds; therefore, it is important that the washing machine leveled to help reduce noise and vibrations.. Try This. Place a level across the top of the washer.. Loosen the lock nuts.. Use the included wrench to loosen the lock nuts on.
WashersIndex summary
InstallationIf your washing machine is not installed level, a rocking sound may occur during the spin-drying cycle.. If you recently purchased or moved the product, check that it is installed flat and even.. How to check leveling. Make sure the tub is empty before you check the leveling.. Check t.
WashersIndex summary
RepairProduct installation and disassembly should be done by a professional LG Electronics service technician.. The installation and disassembly methods shown below are simply information designed to help customers understand the process.. Try This. 1. The product must be moved by a group of two.
WashersIndex summary
InstallationThe process for opening and closing the Signature SideKick™ washing machine door and drawer is different than on other models and is designed to be opened by pressing the door without using a handle.. Try this. 1. The washing machine door and drawer are designed to use a high amount of pr.
WashersIndex summary
RepairThinkQ UP allows for software updates, including new features, for products launched in 2022.. How to upgrade features using ThinQ UP. ThinQ UP appliances are designed to support post-purchase upgrades for better function and performance.. The features provided through ThinQ UP upgrades.
WashersIndex summary
RepairThe control lock feature disables control panel buttons and prevents children and others from changing cycle settings during a wash or dry cycle.. Note. If the Control Lock is enabled, a notification message will appear on the screen.. All buttons, except the Power and the Settings butto.
WashersIndex summary
RepairEnrich Aroma makes fabric softener aroma last longer by adding a highly concentrated fabric softener rinse cycle at the end.. Wait! Find out more.. What is the highly concentrated fabric softener rinse?. This rinse uses less water but longer rinsing to let the aroma of the fabric softene.
WashersIndex summary
OperationThe Spin Only cycle provides additional extraction of excess water from clothing to improve drying performance.. Press the spin button again.. The one minute option is used to drain only without spinning.. Press spin again to change the spin speed and corresponding time.. Press start.
WashersIndex summary
RepairThe steam function is an option that uses steam to soak a heavy-duty load for a cleaner laundry wash.. Since a small amount of water is supplied and steam is produced by heating the water at the bottom of the tub, the total wash time is increased.. After heating, water is added up to the in.
WashersIndex summary
RepairThe installation and disassembly methods for an LG SideKick™ washer shown below are supplied to help customers understand the process.. Product installation and disassembly should be done by an LG Electronics service technician.. 1. The product must be moved by two people.. When using.
WashersIndex summary
InstallationIf the SideKick™ washing machine is installed in a place with high humidity, such as a bathroom, or if water penetrates the control panel during use, the buttons and display may malfunction.. Some buttons do not operate when pressed or some buttons operate even though they are not touched.. .
WashersIndex summary
OperationCheck if the cover of your washing machine is open.. If there is a dE error and the washing machine cover is open, your machine will not operate normally.. When you start washing, your machine will not supply water but will slowly spin the tub to weigh your laundry.. This is intentional.
WashersIndex summary
RepairWashing performance may be reduced when the laundry load is not fully submerged, when only cold water is used in winter, or when the Speed Wash or Wool/Delicates cycle is selected.. Use detergent and fabric softener according to the manufacturer's recommended amounts.. Overuse can leave res.
WashersIndex summary
OperationYour LG front load washing machine is designed with a safety locking feature to protect you and your home from any injury or damage when the washer is in use.. Note. If your washer is displaying an error code in the display, please visit our LG Washer - Error Codes List article.. Your LG.
WashersIndex summary
TroubleshootingAn E6 error code in your washer display indicates an error with the clutch. This can be resolved by removing any objects stuck between the pulsator and the tub.
WashersIndex summary
RepairIf the water pressure is too high, there may be noise when supplying water during washing.. When water with high pressure stops flowing during supply, the flow of water can change suddenly, possibly causing the water supply hose to shake and make a clicking noise when it hits the washing machine.
WashersIndex summary
TroubleshootingA slow filling washer can be caused due to low water pressure, clogged inlet filters, crushed inlet hoses, or freezing temperatures during cold weather.. Check the control panel for an error code. An error code can indicate an internal problem with the unit causing the issue.. If there i.
WashersIndex summary
RepairIf the rubber gasket is not deformed but water leaks from under the door of your LG washing machine, foreign objects, such as hair, may be stuck between the door and the gasket, causing the leak.. If the rubber gasket is torn, please Request a Repair for assistance.. If the drain filter is.
WashersIndex summary
TroubleshootingNoises during the spin cycle can be caused by laundry becoming unbalanced in the drum, foreign objects stuck in the tub, or the washer not being level.
WashersIndex summary
TroubleshootingImproper usage of detergent or neglecting routine maintenance on the washer can lead to the development of odor or buildup. To address this problem, it is important to adhere to the recommended detergent guidelines and perform regular maintenance tasks.
Washers
TroubleshootingIf the control panel buttons on your LG washer are unresponsive, most problems can be resolved with troubleshooting.. The CL sign, for Control Lock, is a button lock feature to prevent children from operating the washing machine.. If the button lock function is turned on, any button except.
WashersIndex summary
TroubleshootingThis solution addresses the issue where the door or lid does not open after the laundry cycle is completed when using remote control (Remote Start).. As shown in the image below, if you enable the "Keep remote start ON" option in the ThinQ App, the door will remain locked and the power will st.
WashersIndex summary
TroubleshootingMake sure that you open the lid every time you are finished with a washing cycle to ensure ventilation. A blocked detergent dispenser could increase the amount of leftover water; clean it periodically.
Washers
TroubleshootingIt is normal for some residual water to remain in your washing machine dispenser tray after each wash.. Detergent can gradually build up in the detergent tray and its attachments over time.. If these are not cleaned regularly, the water and additives will not dispense fully, and water will.
WashersIndex summary
RepairAn alert and animation will appear on your SideKick™ display when the product is turned on for the first time after a new firmware update becomes available for your washer.. When a firmware update is available, the SideKick™ emits an alarm sound and the screen rotates clockwise. → A wash.
WashersIndex summary
RepairA dE4 error code is displayed when you operate the SideKick™ washer without closing the washing machine drawer completely.. (A foreign object such as a sock caught in the side of the drawer may be the cause.). If the drawer rail on one side is blocked or cannot be completely closed, the d.
WashersIndex summary
TroubleshootingAn OE error code indicates the washing machine is unable to drain the water used during the wash cycle. An OE error code can be caused by a kinked drain hose or a clogged drain pump filter.
Washers
TroubleshootingThe uE/UE/Ub code indicates that the washer is attempting to balance the load, which may be the result of the unit not being leveled correctly or the load itself. This code can be easily resolved without the need of a technician.
Washers
TroubleshootingClothing items becoming wrinkled or tangled after the wash cycle can be caused by a large load size, cycle settings, or improper loading.. Try This. Cotton/Normal is the most used cycle, however, this does not mean it is always the best choice.. For example, bed linens should be washed u.
WashersIndex summary
TroubleshootingOfficial LG USA Help Library entry for “LG Washer - Why Doesn't My Washing Machine Drain and Spin?”. Open the source article for complete, model-specific instructions and safety guidance.
WashersIndex summary
RepairThere is a difference between the amount of bubbles created by front load washer-specific detergent and general use detergent.. In addition, the detergents dedicated to front load washing machines vary brand-by-brand in the amount of bubbles they produce.. If you use too much detergent or u.
WashersIndex summary
TroubleshootingIs water not entering the tub when running the washing machine and it shows [IE] (Water Inlet Error) on the display? Is the water going in, but the amount of water is too little?
Washers
RepairIf the rubber gasket is not deformed but water is leaking from under the door, foreign objects such as hair may be stuck between the door and the gasket, causing the leak.. If the rubber gasket is torn, please visit our Request a Repair page for more assistance.. Try This. How to clean g.
WashersIndex summary
RepairIf there are foreign objects clogging the drain filter, water may not drain.. Check if the faucet is turned on.. Make sure that the cold and hot water hoses are connected properly and that the water hoses are not kinked.. If the faucet is open and the water hose is installed correctly, t.
WashersIndex summary
RepairWhen hot water is in the tub of your LG SideKick™ washer the drawer cannot be opened and the word "Hot" is displayed on the panel.. This is a safety feature that occurs when you pause or turn off the power during a high-temperature washing cycle such as Boil Wash.. Try this. When you p.
WashersIndex summary
TroubleshootingThe water temperature used in the wash can be affected by the wash/rinse temperature selected, the distance between your home's water heater and washer, and the temperature of the water in the home's plumbing.
WashersIndex summary
RepairMost smartphones can utilize the NFC (Near Field Communication) Tag On function option to connect to the ThinQ app to perform smart diagnosis, download additional cycles, and for viewing product usage details.. Note. In order to use the Tag On feature the product must have the logo.. 3Se.
WashersIndex summary
RepairYour LG washer is equipped with a drain pump filter that collects lost buttons, loose change, and lint from the wash cycle.. Note. The drain pump filter is only present on LG frontload washers and combo units.. It is not available on top load washers.. It is recommended to clean the d.
WashersIndex summary
RepairLG washers set the water level automatically by detecting the weight of the laundry during the load sensing to maximize wash performance.. Water levels can be increased by activating the Water Plus feature.. Note. Water Plus will only add a little less than one gallon to the cycle when a.
WashersIndex summary
InstallationSome select LG washer and dryers sets are able to be stacked allowing you more space in your laundry area.
Washers
TroubleshootingCd is not a product failure or an error. It is displayed to indicate that the combo unit is in cool down mode.
Washers
TroubleshootingIf your LG front load washer is giving off an electrical or burning rubber smell, this can often be resolved without a technician.. Try This. New Unit. This can be caused by the heating of new motor coils and the insulation material around the motor.. Under normal operation the odors.
WashersIndex summary
TroubleshootingThe [IE] (Water Inlet Error) error occurs if the water fails to fill the tub to an adequate level in a specified period.
Washers
TroubleshootingIf the detergent or additives you added to the wash cycle are not dispensed completely into the washer tub, it can be due to the amount of detergent used, incorrect detergent being used, or an indicator that maintenance is required.. LG only recommends the use of (HE) detergent for optimal per.
WashersIndex summary
InstallationIf your machine is experiencing excessive vibration, some reasons may be an unleveled unit, an unbalanced load, or the shipping bolts have not been removed.. Note. If an error code is visible on the washer display, please see our LG Washer – Error Codes List article.. Welcome to the LG.
WashersIndex summary
TroubleshootingLG washing machines are designed to operate quietly on any stable level floor in your house.. If you notice your washer beginning to vibrate, it can be quickly resolved with a few troubleshooting steps. Ensure the shipping bolts have been removed (if recently installed).. In order to pre.
WashersIndex summary
TroubleshootingThe spin performance of you LG Washer can be affected by many factors from load size, objects detected in the agitator, an unleveled washer or the rare mechanical failure.. Check for Error Codes.. An error code displayed on your washer would be an indicator that a problem is detected and re.
WashersIndex summary
TroubleshootingAn LE error code is displayed when the tub fails to spin.
Washers
TroubleshootingLeaks from an LG washer are often easily resolved without a technician's support.. The first step to fixing a leaking washing machine is to discover the source of the leak.. After you have inspected the unit and identified the source, select an option from the list below.. Note. Where.
WashersIndex summary
TroubleshootingWasher/dryer combos use a small amount of water for drying. Overloading the unit may result in degraded drying performance. When drying thick clothes, folded parts may not dry well.
Washers
InstallationCorrectly installing and setting up your new LG washing machine will ensure optimal performance and reliable service.. This comprehensive guide will point you to articles that will help you get started and ready to run your first load.. Try This. Be certain to connect your LG Washer to a.
WashersIndex summary
TroubleshootingYour LG Washer/Dryer Combo gives you the ability to dry clothing without having to complete a wash cycle.. How To Use The Dry Only Options On A Washer Dryer Combo. Power on the appliance and without touching the dial or knob, press the dry button.. From here you can select the different.
WashersIndex summary
TroubleshootingThe wall outlet must be connected to a dedicated circuit breaker of fuse.. Depending on the model, amperage may vary.. Consult your user manual for details.. Some models list 10 Amps, while other list 15 Amps.. Be sure to refer to the specifications sheet for specific requirements for.
WashersIndex summary
InstallationThe LG SideKick™ Pedestal Washer allows you to tackle small loads in a compact washer while doing a big load up top.. Remove the tape and items attached to the top of the SideKick™.. Remove the foam shipping block and be sure to save the block for later use in case the washer needs to b.
WashersIndex summary
TroubleshootingIf you are storing your washing machine and dryer in an unheated location like a basement or garage or you are relocating from your summer home for the winter season, you want to protect your appliances to ensure they are not exposed to below freezing temperatures.. Washing machines have resid.
WashersIndex summary
Repair➔ The “AI Wash” cycle is a dedicated separate cycle to enable customized washing using the best motion and stroke depending on the fabric.. The Customized Wash Motion will help prevent fabric damage whilst maintaining washing power.. I would like to know how to select the “AI Wash.
WashersIndex summary
RepairChanging water level, wash period, number of rinse cycles, and spin speed. ① Press the [Power] button, and then select the cycle.. ② Press the button that you wish to change and change the option.. This guide was created for all models, so the images or content may be different from.
WashersIndex summary
TroubleshootingOfficial LG USA Help Library entry for “LG Washing Machine - Resolving A Door Leak On LG Front Load Washers”. Open the source article for complete, model-specific instructions and safety guidance.
WashersIndex summary
TroubleshootingIf your LG washing machine has powered off in mid-cycle, we have four troubleshooting steps for you to check before you call for service.. Try This. Was the washer paused during the wash cycle?. The PAUSE function halts operation during the wash cycle.. If the cycle is not resumed wit.
WashersIndex summary
RepairApplicable to : Models that employ the standard 40 ℃ or 60 ℃ course.. If your washer is supplied with water at normal temperatures, 20 to 25 ℃, the water will be heated up to the temperature that you have set.. If you supply cold water below the normal temperature, then it takes longe.
WashersIndex summary
Repair‘PF’ appearing on the display guides you through the power failure recovery system.. Rest assured, it is not a product defect.. Causes and Symptoms. ‘PF’ appears on the display. Power failure recovery. The power failure recovery system remembers and resumes the job the mach.
WashersIndex summary
RepairThe beeping sound notifies you to supply the fabric softener right before the last rinse cycle.. This is a normal process and not a product defect.. Use your machine with an easy mind.. Note. The product models that employ the six motion technology have no alarm for the fabric softener.
WashersIndex summary
RepairParts of clothing, such as strings, may become entangled during the spin cycle.. Before you start washing, remove any detachable parts of the clothing, e.g., metallic accessories, and fasten zippers and hooks and turn the clothes inside out.. Clothes with long strings easily become entangled.
WashersIndex summary
RepairThis error occurs when you attempt to use the Mini Washer only without the top washing machine.. It occurs when the top washing machine detection device is damaged.. Causes and Symptoms. When I turn on the washing machine, an E7 error is displayed.. Try this. The Mini Washer can op.
WashersIndex summary
RepairThe drain hose is not installed properly or water may not drain during winter if the washing machine is frozen.. 1. Remove the drain hose from the drain, press the [Power] button and run the Spin cycle.. 2. If water is drained well through the drain hose when you operate as above, the drain.
WashersIndex summary
RepairIf cold weather continues, the water supply hose or the drain hose through which water enters the Mini Washer may be frozen.. In such a case, remove laundry from the Mini Washer and melt/thaw any ice inside the machine.. If the inside door of the Mini Washer will not open, thaw it using a t.
WashersIndex summary
RepairThere is a musty odor from the Mini Washer.. When using excessive amounts of detergent, there is a musty odor from the washing machine.. When storing laundry in the tub for a long period of time after washing, there is a musty odor from the washing machine.. When closing the door and sto.
WashersIndex summary
RepairdE1: It is displayed when the drawer is not closed completely.. dE4: It is displayed when the drawer is closed but the lock does not operate normally.. dE1. Close the drawer by pushing it to the end, and then press the Start button.. If the problem still persists, it should be checked.
WashersIndex summary
RepairIf cold weather persists, the water supply hose or the drain hose where water flows inside the Mini Washer may freeze.. In such cases, remove laundry from the Mini Washer and thaw any ice inside.. is displayed on the display and Mini Washer operation is not available.. Try this. If th.
WashersIndex summary
RepairIf the standard detergent measuring cup is not used for adding detergent or excessive amount of detergent is added, too many bubbles may remain.. If rinsing is done less, too many bubbles may remain.. Causes and Symptoms. Too many bubbles remain during or after washing.. Try this. .
WashersIndex summary
RepairFor models with touch-type buttons, the Start button is designed to work only after being pressed for 1 second.. A touch button may be recognized as pressed even when something brushes past due to its characteristics.. To prevent such inconvenience, the [Power] and [Start] buttons are desig.
WashersIndex summary
TroubleshootingLG Combo units operate slightly different from their stand alone counterparts.. The wash cycle remains unchanged for the most part, but there are some differences with the drying process.. Some areas that should help boost your drying performance are:. Water is needed in order for a Wash.
WashersIndex summary
TroubleshootingWhen the unit seems to only supply hot or cold water an installation issue is likely to be the root cause.. Did an error code display when the problem occurred?. Click here for a list of error codes and posible solutions.. Check the inlet hoses to see if they are reversed.. LG inlet v.
WashersIndex summary
TroubleshootingNoises during the spin cycle can be caused by laundry becoming unbalanced in the drum, foreign objects stuck in the tub, or the washer not being level.. Try This. Is the noise during the wash or spin cycle?. Open the door and try to shake the drum.. If there is no wobble, remove the s.
WashersIndex summary
TroubleshootingFor LG front load washers, a lack of visible soap suds is not a problem with the machine. Seeing little or no suds should be considered normal. This is due to the amount of water the machine uses. As a result, LG washers require that you use a HE detergent. HE detergent is specifically designed for high efficiency machines that use very little water, like…
Washers
TroubleshootingLG Front Load Washers are high efficiency washers that use as little water as possible.. It is NORMAL for there to be NO visible water line on the door of the washer.. Are cloths wet at the end of the cycle?. Yes No. Is there residue on the cloths, as if they are not completely rinsing?
WashersIndex summary
TroubleshootingWhen the unit is not draining or an OE error code is displaying on your unit. it indicates that the unit has detected a drain issue, most often resulting from food clogs or an installation issue. Luckily, both of these issues can sometimes be resolved with just a few troubleshooting steps!
Washers
TroubleshootingTo remove double crease on pants run the Strong cycle with the moving hanger.. Causes and Symptoms. Double crease has been noticed on some articles of clothing.. How to remove double creases already made in your pants. Hang your pants not on the pants creaser but on the hanger for clo.
WashersIndex summary
InstallationThe power outlet must be within 60 inches of either side of the unit.. The appliance and outlet must be positioned so that the plug is easily accessible.. For best performance, plug the washer into its own individual outlet.
WashersIndex summary
TroubleshootingIf your washer seems to be powering on by itself, there may be a feature or option selected that is creating this appearance, or it could be related to the power supply.. Some things that could cause this are:. Delay Wash. The control panel on your front load washer will light up, and ma.
WashersIndex summary
RepairUse a dryer fabric softener sheet to add a refreshing aroma to items.. Replace the fabric softener sheet after every use.. Note :. Instead of using a fabric softener sheet, you can spray perfume 4–5 times on a cotton pad and then place it in the aroma filter to use.. (However, the f.
WashersIndex summary
RepairInstructions for assembling shelves inside the styler.. Assemble the styler shelf by sliding the shelf part to the styler cabinet.. (Styler shelves have different groove structures on the left and right sides.). If you hold the silver decoration facing yourself, the groove on the left is.
WashersIndex summary
TroubleshootingIf you are not using a HE detergent, it will be necessary to switch immediately.. Excess suds create residue buildup in the drum over time.. To remove this buildup, it will be necessary to perform a cleaning cycle.. Soft water can also cause detergents to over-suds.. If the water is s.
WashersIndex summary
InstallationWhen installing your LG Washing Machine you can connect the drain hose to a standpipe or laundry tub.. Standpipe. If you are connecting the drain hose to a standpipe, clip the end of the hose into the elbow bracket.. Insert the end of the drain hose into the standpipe.. Use a tie stra.
WashersIndex summary
TroubleshootingOdor can be a frustrating issue, but we'll get you taken care of.. Let's find out why your washer has an odor.. Odor in clothing can be resolved by following the simple step-by-step tips below.. Wipe the rubber gasket and door.. Run 3 Tub Clean cycles, back to back, using a Commercial.
WashersIndex summary
OperationNow that your top load washer is connected to the internet, it’s time to learn more about what you can do with the LG ThinQ app.. From the ThinQ main page tap the washer card.. Once the card loads, tap the more button in the upper right hand corner to access the features and settings for.
WashersIndex summary
InstallationInstallation. How to fix. Has the packing material been removed? : Make sure the tub support and all four shipping bolts have been removed.. This packing material helps to support the outer tub during transit, so that it does not shift.. If left in, the inner drum will turn, but the o.
WashersIndex summary
TroubleshootingWater leaking on the floor.. Front Loading Washer.. Do you see any signs of leaking around the appliance or on the floor?. Using the simple self-check method, you can determine whether the leaking is due to a problem. With the appliance or whether it is due to external factors.. If.
WashersIndex summary
TroubleshootingAn LE error code is displayed when the tub fails to spin.. The error code indicates that the motor can’t operate properly because you’ve overloaded the washing machine, or a foreign object is stuck in the tub.. Try this. If an LE error code appeares on the display, take the following.
WashersIndex summary
TroubleshootingThe dHE error code is a built-in safety feature on washer dryer combo models. It appears when the drying fan motor isn't working properly.
Washers
TroubleshootingFor your safety, the washer door locks automatically when the inside of the washer is hot, when water remains in the drum, or when the drum is spinning. If the washer is hot inside, wait 2–3 minutes for it to cool down. If water remains inside, run a Spin Only cycle or clean the drain filter to fully drain the water, and the door will unlock.
Washers
TroubleshootingPoor washing performance in your LG DIOS dishwasher is usually caused by large food scraps, incorrect loading, ineffective detergent, or a dirty filter. To resolve this, rinse your dishes before loading, make sure they do not overlap, use a recommended dishwasher detergent, and clean the filter and spray arms regularly.
Washers