What to Check First
- Suck in the wet air [moisture].
- Surface contact with the heat exchanger (evaporator) [Temp ▼].
- Condensation transpires into dew droplets [water bubbles].
- Surface contact with the heat exchanger (condenser) [Temp ▲].
- Dry air with no moisture gets discharged to the outside.
- During winter or in a location with low indoor humidity, defrosting [dF] notification can occur in the control panel display window.
- As cooling and dehumidification take place at the same time, it stands to reason that the air conditioner operates mostly during the summer months only.
- There are a few products that help during those torrid hot humid summer days. From the budget-conscious ventilation fan to the moisture-ridding dehumidifier to the more costly air conditioning unit. The former just pushes air around albeit a bit cooler from the fan movement, the middle unit gets the humidity somewhat under control while the latter provides cool air while eliminating the moisture in the air.
- 4. Surface contact with the heat exchanger(condenser) [Temp ↑).
- Move left or right to check the contents.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for Dehumidification product difference [air conditioner]?
Suck in the wet air [moisture].
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
Related LG Products
These model pages are linked because the stored category or exact model matches this Help Library topic.