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How to find the MAC address on your laptop — LG Help Guide: Causes

To find your laptop’s MAC address, press the [Windows] + [R] keys on your keyboard, type cmd in the Run window, and press [Enter]. When the Command Prompt window opens, type ipconfig /all and press [Enter]. In the displayed information, the value next to Physical Address is your device's MAC address.

How to find the MAC address on your laptop LG USA help image
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What to Check First

  1. To find your laptop’s MAC address, press the [Windows] + [R] keys on your keyboard, type cmd in the Run window, and press [Enter]. When the Command Prompt window opens, type ipconfig /all and press [Enter]. In the displayed information, the value next to Physical Address is your device's MAC address.
  2. 1) Press the [Windows] + [R] keys at the same time to open the Run window.
  3. 2) Type cmd in the Run window, then click [OK].
  4. 3) When the Command Prompt window opens, type ipconfig /all and press [Enter].
  5. 4) In the network information list, find the 12-character combination of letters and numbers next to Physical Address (Example: 00-00-00-00-00-00).
  6. 1) Open Command Prompt by typing cmd in the Run window, as described above.
  7. 2) In the Command Prompt window, type getmac /v and press [Enter].
  8. 3) Find the Physical Address displayed on the right, next to the connection name (such as Wi-Fi or Ethernet).
  9. If these steps don’t resolve the issue, visit the LG website for further assistance. You can explore available support options, such as chat support or a technician visit, depending on your region. • Service fees may apply for a technician visit if the product is out of warranty. • This guide is based on standard models. The settings menu may vary by model.

Why This Can Happen

Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.

Safety and Model-Specific Guidance

Stop troubleshooting if you notice burning, electrical damage, unsafe heat, gas odor, refrigerant concerns, or water near electrical components. Follow the official LG USA instructions for your exact model.

Frequently Asked Questions

What should I check first for How to find the MAC address on your laptop?

To find your laptop’s MAC address, press the [Windows] + [R] keys on your keyboard, type cmd in the Run window, and press [Enter]. When the Command Prompt window opens, type ipconfig /all and press [Enter]. In the displayed information, the value next to Physical Address is your device's MAC address.

When should I stop troubleshooting and contact LG?

Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.

Does this guidance apply to every LG model?

Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.

Related LG Products

These model pages are linked because the stored category or exact model matches this Help Library topic.

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Read the Official LG Guide