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How to Turn Off Your TV Power Sound — LG Help Guide: Causes, Checks

You can turn off the sound that plays when you turn your LG TV on or off. The power sound can only be turned on or off, and you cannot adjust the volume. Turning on Audio Guidance automatically turns on Device Power Sound. This feature is available only on supported models. Check your user manual to see if your TV supports this feature.

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TroubleshootingTVs

What to Check First

  1. You can turn off the power sound to keep your home quiet at night or avoid waking up a sleeping child.
  2. 2026 and Later TVs (webOS 26 and Later): Press [Settings] on the remote control, select All Settings, General, Accessibility, Vision Features, Device Power Sound, and then Off.
  3. 2024 to 2025 TVs (webOS 23 to 25): Press [Settings] on the remote control, select All Settings, General, Accessibility, Device Power Sound, and then Off.
  4. 2021 to 2023 TVs (webOS 6.0 to 23): Press [Settings] on the remote control, select All Settings, General, Accessibility, TV Power Sound, and then Off.
  5. 2020 TVs (webOS 5.0): Press [Settings] on the remote control, select All Settings, Accessibility, TV Power Sound, and then Off.
  6. 2019 and Earlier TVs (webOS 4.5 and Earlier): Press [Settings] on the remote control, select All Settings, General, Additional Settings, TV Power On/Off Sound, and then Off.
  7. You can turn off the sound that plays when you turn your LG TV on or off. The power sound can only be turned on or off, and you cannot adjust the volume. Turning on Audio Guidance automatically turns on Device Power Sound. This feature is available only on supported models. Check your user manual to see if your TV supports this feature.
  8. On your TV remote, press the [Settings] (gear icon) or [Mute] button three times in a row.
  9. If the issue persists after following the steps above, you can get further support through LG Chatbot on our website or by requesting a technician visit.
  10. This guide is based on standard models. The settings menu may vary by model.

Why This Can Happen

Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.

Safety and Model-Specific Guidance

Stop troubleshooting if you notice burning, electrical damage, unsafe heat, gas odor, refrigerant concerns, or water near electrical components. Follow the official LG USA instructions for your exact model.

Frequently Asked Questions

What should I check first for How to Turn Off Your TV Power Sound?

You can turn off the power sound to keep your home quiet at night or avoid waking up a sleeping child.

When should I stop troubleshooting and contact LG?

Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.

Does this guidance apply to every LG model?

Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.

Related LG Products

These model pages are linked because the stored category or exact model matches this Help Library topic.

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Read the Official LG Guide