What to Check First
- Screen touch function is available for some models only and you can turn on/off the touch function in the settings.
- ➔ How to turn [On/Off] in the LG Control Center app.
- ① In the input window at the left bottom of the screen, find and select [LG Control Center].
- ② Click [LG Control Center] - [System Settings].
- ③ In [System Settings] - [Touch Screen Setting], you can turn it on/off.
- ➔ How to turn [On/Off] in LG Smart Assistant app.
- ① After clicking the search icon at the bottom center of the screen, search for and select [LG Smart Assistant] in the search window.
- ② In [LG Smart Assistant] - [Dashboard], you can click the [Touch Screen] icon to turn it on/off as well.
- ➔ How to turn [On/Off] in task manager.
- ① Right click with the mouse button on the [Start] button at the left to the screen or press the [Windows + X] keys on the keyboard to run device manager.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for How to turn on/off the touch screen?
Screen touch function is available for some models only and you can turn on/off the touch function in the settings.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
Related LG Products
These model pages are linked because the stored category or exact model matches this Help Library topic.