What to Check First
- Phillips Screwdriver.
- Installation Kit (included with the unit).
- Remove the tape and items attached to the top of the Pedestal Washer.
- Remove the foam shipping block and be sure to save the block for later use in case the washer needs to be moved.
- Open the drawer and remove the shipping pad. Take out the hoses and installation kit and review the contents to ensure all included items came with the unit.
- To install the Pedestal Washer, make sure you have the following tools available:.
- 1. From the smaller installation kit, remove the bag that contains the 5 screws.
- 2. Rotate the top cover 180 degrees and use 4 of the small screws from the installation kit to mount the cover.
- 3. Remove any remaining package material on the Pedestal Washer.
- 4. The wrench tool provclassed with your kit will be used to level the feet. With someone to help, tilt the main washer as you fully retract and level all the feet.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for Leveling - Pedestal Washer?
Phillips Screwdriver.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
Related LG Products
These model pages are linked because the stored category or exact model matches this Help Library topic.