What to Check First
- 1. Turn on the product Make sure the LG AeroCat Tower Air Purifier is running.
- 2. Turn on Cat Relax Mode Press and hold the Fan Speed button on the control panel for 3 seconds. A chime will sound, indicating that Cat Relax Mode is active.
- 3. Turn off Cat Relax Mode While Cat Relax Mode is active, press and hold the Fan Speed button again for 3 seconds to return to the previous fan speed.
- Fan speed cannot be adjusted when weight is detected If a weight of 350 g (0.77 lb) or more is detected on the cat dome (for example, when your cat or an object is on it), you cannot manually adjust the Fan Speed.
- Manual adjustment is available when no weight is detected If your cat is not on the cat dome and no weight is detected, you can manually adjust the Fan Speed, even while Cat Relax Mode is enabled.
- While the LG AeroCat Tower is running, press and hold the Fan Speed button for 3 seconds to turn on Cat Relax Mode. When your cat sits on the cat dome, this mode automatically reduces fan noise and airflow to create a quieter, more comfortable resting environment.
- Make sure the product is powered on, then follow the steps below.
- For proper operation, review the following information about the weight sensor.
- This guide was created for all models, so the images or content may be different from your product.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Stop troubleshooting if you notice burning, electrical damage, unsafe heat, gas odor, refrigerant concerns, or water near electrical components. Follow the official LG USA instructions for your exact model.
Frequently Asked Questions
What should I check first for [LG AeroCat Tower] How to turn Cat Relax Mode on or off?
1. Turn on the product Make sure the LG AeroCat Tower Air Purifier is running.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
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