What to Check First
- The battery level in the remote controller is low.
- The battery leaks because it has not been used for a long time.
- After the replacement, if the remote controller LCD screen is not displayed, then replace the remote controller. You can purchase a remote controller for the air conditioner model [Can check on the sticker attached to the right side of the indoor unit of air conditioner].
- ※ You can purchase a remote controller for the air conditioner model [Can check on the sticker attached to the right side of the indoor unit of air conditioner].
- This guide was created for all models, so the images or content may be different from your product.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for [LG Air Conditioner Remote Controller] The remote controller screen is turned off.?
The battery level in the remote controller is low.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
Related LG Products
These model pages are linked because the stored category or exact model matches this Help Library topic.