What to Check First
- The air conditioner analyzes the surrounding environments and characteristics of user to operate under the optimal conditions. The air conditioner automatically adjusts the temperature, the airflow, the air direction, and power saving adequate for the environments and users to ensure comfortable environment.
- The smart care function is available during the cooling mode (not available in the modes of dehumidifying, fan, and heating). When smart care is entered while air purification mode operates alone, smart care air purification function can be used.
- ※ The functions may play their roles differently among the products. Correct information of the product functions can be obtained with the product model name, and the customer center of LG Electronics provides you with the details.
- Move left or right to check the contents.
- Each pressing Smart Care button iterates between the smart mode and the normal mode.
- The functional operation of the fast mode, and the comfortable mode may vary among the model years of the products.
- This guide was created for all models, so the images or content may be different from your product.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for [LG Air Conditioner Smart Care] [Wall-Mounted] What is the function of Smart Care??
The air conditioner analyzes the surrounding environments and characteristics of user to operate under the optimal conditions. The air conditioner automatically adjusts the temperature, the airflow, the air direction, and power saving adequate for the environments and users to ensure comfortable environment.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
Related LG Products
These model pages are linked because the stored category or exact model matches this Help Library topic.
LG AXRGALA01 — Thru-the-Wall Air Conditioner Architectural Grille
Home Appliances · Top Appliance Deals
LG AXSVA4 — Thru-the-Wall Air Conditioner Wall Sleeve with Stamped Aluminum Grille
Get information on the LG AXSVA4. Find pictures, reviews, and technical specifications for this LG air conditioner grille.
LG LP0525WFR — 5,100 BTU (SACC) / 9,000 BTU (ASHRAE) Portable Air Conditioner | Cools Up To 150 sq. ft.
Home Appliances · Top Appliance Deals
LG LP0623WSR — 6,000 BTU (SACC) / 9,700 (ASHRAE) Portable Air Conditioner | Up To 250 sq. ft.
Discover the 6,000 BTU Portable Air Conditioner that features 6,000 BTU and 3-in-1 Operation. Shop LP0623WSR from LG USA.
LG LP0723WSR — 7,000 BTU (SACC) / 10,500 BTU (ASHRAE) Portable Air Conditioner | Cools Up To 300 sq. ft.
Discover the 7,000 BTU Portable Air Conditioner that features 7,000 BTU and 3-in-1 Operation. Shop LP0723WSR from LG USA.