What to Check First
Open the official LG USA article for the latest model-specific checks.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for [LG Cord Zero R5] Hits the wall frequently/keeps pushing/I want to know about the LiDAR sensor?
How to set no-go zones. 1. If an obstacle is placed lower than the top LiDAR sensor, the front bumper detects it.. 2. If it keeps pushing obstacles, check if the bumper works normally.. Press the bumper to check if it works normally.. (Clicking sound). After opening the product, ch.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.