What to Check First
- 1. Before using the nozzle, press the PUSH button to separate the water tank from the nozzle.
- 2. Open only one of the caps on either side of the water tank and use the provided measuring cup to fill the tank with water up to the MAX line. If you fill it past the MAX line, the water may overflow.
- 3. Close the cap, align the two tabs on the water tank with the grooves on the mop nozzle, and insert it until you hear a click.
- This guide was created for all models, so the images or content may be different from your product.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Stop troubleshooting if you notice burning, electrical damage, unsafe heat, gas odor, refrigerant concerns, or water near electrical components. Follow the official LG USA instructions for your exact model.
Frequently Asked Questions
What should I check first for [LG CordZero A9, A9S] How to Fill the Water Tank on the Wet Mop Suction Pipe?
1. Before using the nozzle, press the PUSH button to separate the water tank from the nozzle.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.