What to Check First
- The water is cut off or the water supply hose is compressed.
- The water valve is closed.
- Does your dishwasher display an [IE] (Water Inlet Error) while running? Do you hear an alarm ‘dingdong’ while no water is supplied to the tub?
- Your dishwasher repeatedly strongly sprays and empties water inside the machine whilst washing your dishes. If a specified amount of water is not supplied to the dishwasher, an [IE] error will be displayed.
- ➔ Check if water comes out at the sink faucet or the faucet in the bathroom. If the water supply hose is compressed or broken, straighten and/or repair/replace it to ensure a smooth water flow.
- If no water comes from the sink or bathroom faucets, the whole house might be cut off from water. If it is not a house water shortage, check that the water supply hose is not compressed or broken. The hose might have been compressed or broken by a heavy object being placed on the hose. If this is the case, straighten the hose to ensure a smooth water flow.
- ➔ Check if the water supply valve is turned off and if so, turn it counterclockwise to open.
- To prevent water from leaking, a service technician might have turned off the water supply valve while installing your dishwasher. Open the door of your sink under the water faucet and check that the water supply valve connected to the dishwasher is turned on. If this problem persists even after you have turned on the water supply valve and the water pipe valve, contact the service technician who installed the product.
- This guide was created for all models, so the images or content may be different from your product.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for [LG Dios dishwasher] [Dishwasher] An [IE] error appears on the display?
The water is cut off or the water supply hose is compressed.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
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