What to Check First
- Does water remain on dishes touching each other or back of the dishes?
- ■ Dishes should be loaded in a standing position and not touch each other.
- ■ Please leave a door open after drying to let out humid air.
- ■ For better drying performance:.
- 1. (For 12 people) Please use a dish washer rinse aid. If water still remains on dishes,.
- adjust a rinse aid lever to level 4 to increase amount of the rinse aid dispensed for better drying performance. (Level 3 at default) T ry dual control, soak or sterilization for better drying.
- 2. (For 6 people) Hot air drying can be added as an additional feature.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for LG Dishwasher - Does water remain on dishes touching each other or back of the dishes??
Does water remain on dishes touching each other or back of the dishes?
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
Related LG Products
These model pages are linked because the stored category or exact model matches this Help Library topic.
LG SIGNATURE-WM9901HBA — Washers Model
Discover the LG SIGNATURE Front Load Washer that features 5.8 cu. ft. Mega Capacity and Built-In Intelligence. Shop WM9901HBA from LG USA.
LG WD405CB — SIGNATURE 1.0 cu. ft. 29 Inch SideKick™ Pedestal Washer, LG TWINWash™ Compatible
Model-specific features, specifications and buying guidance.
LG WD405CP — SIGNATURE 1.0 cu. ft. 29 Inch SideKick™ Pedestal Washer, LG TWINWash™ Compatible
Discover the LG SIGNATURE SideKick™ Pedestal Washer that features 1.0 cu.ft. Capacity and Detergent and Softener Dispensers. Shop WD405CP from LG USA.
LG WM3420CW — 4.5 cu. ft. Ultra Large Capacity Smart Front Load Washer
Home Appliances · Top Appliance Deals
LG WM3470CW — 5.0 cu. ft. Mega Capacity Front Load Washer
Discover the 5.0 cu. ft. Mega Capacity Front Load Washer that features 6Motion™ Technology and ColdWash™ Technology. Shop WM3470CW from LG USA.