What to Check First
- ➔ Ensure that the baseboard of the kitchen sink cabinet is fully inserted so that it does not obstruct the dishwasher door.
- If you recently cleaned the floor, you may have accidentally knocked the baseboard out of place. If this happens, the dishwasher door may not open properly, and it could also create noise when fully opened.
- The top part of the dishwasher door may be obstructed if the countertop becomes deformed or if the mounting brackets cause issues. Inspect the countertop and ensure that the mounting brackets are correctly installed.
- ➔ The cabinet or sink may obstruct the sides of the door if the dishwasher and cabinet were not properly aligned during installation. If that is the case, please contact the installation technician. (The contact details should be attached to the door.).
- ※ If the issue is not resolved, a detailed inspection by a service technician is necessary. Please reach out to LG Electronics customer support.
- This guide was created for all models, so the images or content may be different from your product.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for [LG Dishwasher] Door Won’t Open?
➔ Ensure that the baseboard of the kitchen sink cabinet is fully inserted so that it does not obstruct the dishwasher door.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
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