HHome Appliance Help
Home › Appliance Help › [LG Laptop Fingerprint Detection] fingerprint detection fails in Windows 10

[LG Laptop Fingerprint Detection] fingerprint detection fails in

If Windows 10 is installed in a laptop with the fingerprint detection function, then you can select the [Windows Hello] menu and easily enable and use the fingerprint detection function.. If the fingerprint detection function fails, then try one more time to let the sensor detect the fingerprint.

Product images are temporarily unavailable. Check LG USA for the latest official images.
RepairMonitors

What to Check First

Open the official LG USA article for the latest model-specific checks.

Why This Can Happen

Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.

Safety and Model-Specific Guidance

Stop troubleshooting if you notice burning, electrical damage, unsafe heat, gas odor, refrigerant concerns, or water near electrical components. Follow the official LG USA instructions for your exact model.

Frequently Asked Questions

What should I check first for [LG Laptop Fingerprint Detection] fingerprint detection fails in Windows 10?

If Windows 10 is installed in a laptop with the fingerprint detection function, then you can select the [Windows Hello] menu and easily enable and use the fingerprint detection function.. If the fingerprint detection function fails, then try one more time to let the sensor detect the fingerprint.

When should I stop troubleshooting and contact LG?

Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.

Does this guidance apply to every LG model?

Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.

Related LG Products

These model pages are linked because the stored category or exact model matches this Help Library topic.

Buying Guides for This Product Type

Household use caseMonitor Family & High-Use Household GuidePerformance & capacityMonitor Performance, Capacity & Everyday-Use GuideEfficiency & running costMonitor Efficiency, Energy & Running-Cost GuideFeatures & valueMonitor Features Worth Paying For — Value Guide

Related Help Articles

Repair[LG Laptop Hotkey] Fn hotkey does not workRepair[LG Laptop Heats] Laptop generates too much heatsRepair[LG Laptop Keyboard] Numeric input to the keyboard does not work

Read the Official LG Guide