What to Check First
- Select an option below: Defrost Melt Soften.
- DEFROST Note Feature availability will vary depending on microwave model.
- Steps may vary depending on microwave make and model number.
- The category numbers for each feature can be found on the label on the front of microwave oven cavity.
- For meat, poultry, and fish the available weight range is 0.1 to 6 pounds. For bread it is 0.1 to 1 pound.
- Most food items will have their product weight on the packaging.
- Beef - Ground beef, Round steak, Cubes for stew, Tenderloin steak, Pot roast, Rib roast, Rump roast, Chuck roast, Hamburger patty.
- Lamb - Chops (1-inch thick), Rolled roast.
- Pork - Chops (1/2-inch thick), Hot dogs, Spareribs, Country-style ribs. Rolled roast, Sausage.
- Poultry - Whole (under 4 lbs), Cut up, Breasts(boneless).
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for LG Microwave - How to Use the Defrost, Soften, and Melt Functions?
Select an option below: Defrost Melt Soften.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
Related LG Products
These model pages are linked because the stored category or exact model matches this Help Library topic.