What to Check First
- The USB C-Type power supply technology enables turning on the monitor and charging a connected laptop computer at the same time.
- ➔ Check for models that support the USB PD (Power Delivery) charging function.
- 1. For the monitor - Check the user manual or specifications of the product.
- ※ Connection terminals - HDMI2.1 x 2(w/ VRR), DP1.4 x 1, USB-C x 1(w/ PD 90W) USB3.0 x 2 (Down), USB2.0 x 1(Up), H/P Out x 1.
- (USB-C x 1(w/ PD 90W) supports the PD 90W charging function in the monitor.).
- 2. For the laptop computer - Check the user manual or specifications of the product.
- ※ Port - Headphone jack (US type), USB 3.2 Gen 2x1 (x1), USB 4 Gen 3x2 Type C (x2, Thunderbolt 4, USB PD ).
- ➔ If the monitor and laptop computer have the USB PD charging function, but charging is not possible, check the USB-C type cable first.
- This guide was created for all models, so the images or content may be different from your product.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for [LG monitor] Let's find out about the laptop USB PD (Power Delivery) charging function?
The USB C-Type power supply technology enables turning on the monitor and charging a connected laptop computer at the same time.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
Related LG Products
These model pages are linked because the stored category or exact model matches this Help Library topic.