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[LG Monitor] The message says 'It is not set to the recommended

➔ In Windows, check if the display resolution is set to [Recommended].

[LG Monitor] The message says 'It is not set to the recommended resolution LG USA help image
[LG Monitor] The message says 'It is not set to the recommended resolution LG USA help image 2
[LG Monitor] The message says 'It is not set to the recommended resolution LG USA help image 3
[LG Monitor] The message says 'It is not set to the recommended resolution LG USA help image 4
[LG Monitor] The message says 'It is not set to the recommended resolution LG USA help image 5
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TroubleshootingMonitors

What to Check First

  1. The recommended resolution is not selected.
  2. The graphic driver is deformed.
  3. ➔ In Windows, check if the display resolution is set to [Recommended].
  4. 1. Right click on your desktop and select [Display settings].
  5. 2. Set [Change the size of text, apps, and other items] and set [Display resolution] to [Recommended].
  6. ➔ If the graphics driver has an error, then it can cause issues in graphic outputs.
  7. Delete the graphics driver and install the latest version again. (See the homepage of the PC or graphics card maker.).
  8. At the bottom of message, there are the two buttons, [Do Not Show This Message Again] and [Close]. Select [Do Not Show This Message Again] and press OK.
  9. 1. In case of a button type model Press the L/R key to select [Do Not Show This Message Again] and press [OK]. Then, it will not appear again. So, keep this in mind.
  10. 2. In case of a joystick type model Press Joystick button to select [Do Not Show This Message Again] and press [OK] in the middle of joystick. Then, it will not appear again. So, keep this in mind.

Why This Can Happen

Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.

Safety and Model-Specific Guidance

Stop troubleshooting if you notice burning, electrical damage, unsafe heat, gas odor, refrigerant concerns, or water near electrical components. Follow the official LG USA instructions for your exact model.

Frequently Asked Questions

What should I check first for [LG Monitor] The message says 'It is not set to the recommended resolution?

The recommended resolution is not selected.

When should I stop troubleshooting and contact LG?

Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.

Does this guidance apply to every LG model?

Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.

Related LG Products

These model pages are linked because the stored category or exact model matches this Help Library topic.

Buying Guides for This Product Type

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Read the Official LG Guide