What to Check First
- The Power Strip Is Not Supplying Power.
- The Power Adapter or Cord Is Loose.
- The Computer Is in Sleep Mode.
- The Monitor or Power Adapter May Be Faulty.
- Plug another device, such as a phone charger or lamp, into the power strip to see if it works.
- If the device does not work, make sure the power strip is turned on or try a different one.
- To test the power source directly, plug the monitor straight into a wall outlet.
- Make sure the power cord is fully inserted into the wall outlet or power strip.
- Firmly push the power cord into the power adapter.
- Firmly push the adapter plug into the power port on the back of the monitor.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for LG Monitor Won’t Turn On?
The Power Strip Is Not Supplying Power.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
Related LG Products
These model pages are linked because the stored category or exact model matches this Help Library topic.