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LG New Range - Strong Odor or Smoke: Causes, Checks & Fixes

Congratulations on your new range and choosing LG. I know that you are excited to get started using your range so that you can create your culinary masterpieces. Before you get started, here are a few tips that will improve your cooking experience. If you smell a strong odor or see smoke coming from your new range, this is normal and no cause for alarm.

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TroubleshootingCooking Appliances

What to Check First

  1. Strong odor from the ceramic fiber insulation that the unit was packaged and shipped in.
  2. If plastic wraps or films, cardboard or zip ties were left on the unit.
  3. The heating element is oiled at the factory and will generate smoke as it is heated and burned away.
  4. Mild soap or detergent.
  5. Begin by making sure that the kitchen is well ventilated by opening windows and doors.
  6. Remove all insulation, plastic films, cardboard and zip ties from the range.
  7. In a bucket of water, mix water with a mild soap or detergent.
  8. Soak the sponge in the soapy water and wipe down the outside of the range. Let dry.
  9. Wash the oven racks and dry thoroughly before placing it back into the oven.
  10. Set a self-clean cycle for a minimum of 3 hours or begin bake mode for a minimum of 3 hours. (You may need to repeat these steps until the smell is completely gone).

Why This Can Happen

Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.

Safety and Model-Specific Guidance

Stop troubleshooting if you notice burning, electrical damage, unsafe heat, gas odor, refrigerant concerns, or water near electrical components. Follow the official LG USA instructions for your exact model.

Frequently Asked Questions

What should I check first for LG New Range - Strong Odor or Smoke?

Strong odor from the ceramic fiber insulation that the unit was packaged and shipped in.

When should I stop troubleshooting and contact LG?

Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.

Does this guidance apply to every LG model?

Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.

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These model pages are linked because the stored category or exact model matches this Help Library topic.

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