What to Check First
Open the official LG USA article for the latest model-specific checks.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for [LG OLED TV] [2021 Model] How to Reconnect the Magic Remote?
Let's find out more.. We will guide you through the changes and how to repair (reconnect) it.. The GUIDE button was removed from the 2021 Magic Remote.. Therefore, the method to repair (reconnect) it by pressing the GUIDE button for 5 seconds has changed.. How to Repair (Reconnect) th.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
Related LG Products
These model pages are linked because the stored category or exact model matches this Help Library topic.