What to Check First
- If the SD card storing important data is physically damaged and cannot be repaired, it is recommended that you have it examined by a data recovery company.
- If another SD card is recognized in the SD card slot, it may be a problem with the SD card memory, so it is recommended to get the card checked by the memory manufacturer.
- Not recognizable due to the card being physically damaged.
- Malfunction due to a virus infection.
- SD card not recognized due to USB Hub malfunction.
- If the SD card is not being recognized, check if the card is recognized on another computer or if a different SD card is recognized on the computer.
- 1. Select [ Virus and threat protection] from the [ search bar] in the taskbar and run a virus scan.
- ➔ If there is no important data on the device, format the SD card.
- ※ Once the formatting has been processed, all data, photos, videos, etc., on the SD card will have been deleted. (If the SD card holds important data, it is recommended that you have it checked by a data recovery company.).
- 1. In the file explorer, right-click [SD Card Drive], select [ Format], and then select [Start (S)] to proceed with formatting.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for [LG PC] Identifying the problem of SD card recognition?
If the SD card storing important data is physically damaged and cannot be repaired, it is recommended that you have it examined by a data recovery company.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
Related LG Products
These model pages are linked because the stored category or exact model matches this Help Library topic.