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[LG refrigerator door] [Signature] The Auto Door does not open — LG

What is Auto Door Open? When you place your foot on the bottom of the product, the door on the right side of the refrigerator compartment opens automatically, making it easy to use even when holding food in both hands.

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TroubleshootingRefrigerators

What to Check First

  1. What is Auto Door Open? When you place your foot on the bottom of the product, the door on the right side of the refrigerator compartment opens automatically, making it easy to use even when holding food in both hands.
  2. When the Auto Door Open button is pressed, the Auto Door Open icon appears on the control panel and the function is set. Each time the button is pressed, the Auto Door Open function switches in the order of ON → Sound Off → OFF. If the door on the right side of the refrigerator compartment is opened to about 20º and is not fully opened, it will automatically close 3 seconds later.
  3. 1. When you stand in front of the product, a message saying 'DOOR OPEN' will be displayed.
  4. 2. Place your foot on the displayed message 'DOOR OPEN'.
  5. If you place your toe on the message 'DOOR OPEN', it may not be recognized properly. For proper operation, place your foot in such a way that the message 'DOOR OPEN' reaches the top of your foot.
  6. This guide was created for all models, so the images or content may be different from your product.

Why This Can Happen

Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.

Safety and Model-Specific Guidance

Stop troubleshooting if you notice burning, electrical damage, unsafe heat, gas odor, refrigerant concerns, or water near electrical components. Follow the official LG USA instructions for your exact model.

Frequently Asked Questions

What should I check first for [LG refrigerator door] [Signature] The Auto Door does not open?

What is Auto Door Open? When you place your foot on the bottom of the product, the door on the right side of the refrigerator compartment opens automatically, making it easy to use even when holding food in both hands.

When should I stop troubleshooting and contact LG?

Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.

Does this guidance apply to every LG model?

Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.

Related LG Products

These model pages are linked because the stored category or exact model matches this Help Library topic.

Buying Guides for This Product Type

ConfigurationFrench Door vs Side-by-Side vs Top FreezerHousehold use caseRefrigerator Family & High-Use Household GuidePerformance & capacityRefrigerator Performance, Capacity & Everyday-Use GuideEfficiency & running costRefrigerator Efficiency, Energy & Running-Cost Guide

Related Help Articles

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Read the Official LG Guide