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[LG refrigerator - error code] ‘OFF’ appears on the display while

The OFF Display is a special function for displaying the product in the shop before sale which operates only limited functions such as the power supply and the display without running other parts inside the product.. OFF may be displayed when the temperature control button is pressed and held.

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RepairRefrigerators

What to Check First

Open the official LG USA article for the latest model-specific checks.

Why This Can Happen

Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.

Safety and Model-Specific Guidance

Stop troubleshooting if you notice burning, electrical damage, unsafe heat, gas odor, refrigerant concerns, or water near electrical components. Follow the official LG USA instructions for your exact model.

Frequently Asked Questions

What should I check first for [LG refrigerator - error code] ‘OFF’ appears on the display while freezing and refrigeration fail?

The OFF Display is a special function for displaying the product in the shop before sale which operates only limited functions such as the power supply and the display without running other parts inside the product.. OFF may be displayed when the temperature control button is pressed and held.

When should I stop troubleshooting and contact LG?

Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.

Does this guidance apply to every LG model?

Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.

Related LG Products

These model pages are linked because the stored category or exact model matches this Help Library topic.

Buying Guides for This Product Type

Efficiency & running costRefrigerator Efficiency, Energy & Running-Cost GuideFeatures & valueRefrigerator Features Worth Paying For — Value GuideConfigurationFrench Door vs Side-by-Side vs Top FreezerHousehold use caseRefrigerator Family & High-Use Household Guide

Related Help Articles

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Read the Official LG Guide