What to Check First
- Removing the shelf 1 Fully open the refrigerator door. 2 Remove all food items from the shelf. 3 Slightly lift the back of the shelf up and pull it forward. 4 Pull out the shelf halfway, and then lift it slightly upward. 5 While lifting the front slightly upward, angle the shelf downward to pull it out.
- Installing the Shelf 1 Lift the front of the shelf slightly and align it with the desired height of the shelf hook. 2 After inserting the back of the shelf hook into the groove, lower the front of the shelf so that it hangs securely in the groove.
- Removing the Bins 1 Grasp both ends of the basket and lift the front end upward to detach it.
- Installing the Bins 1 Grasp both ends of the basket and apply force on one side to reassemble, and then do the same for the other end. 2 Once the basket is inserted, tap it to lock it in a level position.
- The shelves and bins in your LG Refrigerator are designed to prevent spills from leaking downward and causing a mess in other areas of your refrigerator. They can be easily removed for cleaning and reinstalled without hassle.
- 1 Fully open the refrigerator door.
- 2 Remove all food items from the shelf.
- 3 Slightly lift the back of the shelf up and pull it forward.
- 4 Pull out the shelf halfway, and then lift it slightly upward.
- 5 While lifting the front slightly upward, angle the shelf downward to pull it out.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for LG Refrigerator – How to Remove / Install Shelves & Bins?
Removing the shelf 1 Fully open the refrigerator door. 2 Remove all food items from the shelf. 3 Slightly lift the back of the shelf up and pull it forward. 4 Pull out the shelf halfway, and then lift it slightly upward. 5 While lifting the front slightly upward, angle the shelf downward to pull it out.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
Related LG Products
These model pages are linked because the stored category or exact model matches this Help Library topic.