What to Check First
- I cannot make a Bluetooth connection to the sound bar..
- This is how to set up a Bluetooth connection using the sound bar and mobile phone setting methods when you can’t normally make a Bluetooth connection between the sound bar and the mobile phone.
- 1. Press the [Function Selection] button on the sound bar remote controller or the [F] button on the main body to select the Bluetooth function. The display says [BT] and [READY].
- 2. Perform pairing between the mobile phone and the device connected via Bluetooth.
- 1. Press the [App] button on the mobile phone.
- 3. Switch Bluetooth to [ON].
- 4. Click Bluetooth one more time to activate the opposite device searched for.
- 5. Select [LG SOUND BAR] for pairing.
- ➔ Once the Bluetooth connection is set up with the sound bar.
- 1. The display of the sound bar says [PAIRED].
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for [LG Sound bar] I cannot make a Bluetooth connection to the sound bar?
I cannot make a Bluetooth connection to the sound bar..
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.