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[LG Sound Suite] What Is Dolby Atmos FlexConnect? — LG Help Guide

LG Sound Suite lets you connect your LG TV or soundbar to wireless speakers using Dolby Atmos FlexConnect, without complicated cables. Built-in microphones automatically detect each speaker's position and fine-tune the audio for your space, delivering an immersive spatial audio experience.

[LG Sound Suite] What Is Dolby Atmos FlexConnect? LG USA help image
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TroubleshootingCooking Appliances

What to Check First

  1. Speaker setup requirements: To use LG Sound Suite, you need either at least two M5 speakers or at least one M7 speaker. (A single M5 speaker cannot be used alone.).
  2. When using the H7 soundbar: Make sure to use an HDMI cable (eARC/ARC) when connecting the soundbar to the TV.
  3. Placement guidelines: Place the speakers and subwoofer at least 30 cm(12 inches) away from the TV or soundbar, and at least 1 m (3.3 feet) away from devices that may cause interference, such as Wi Fi routers or microwaves.
  4. Turn on the microphone: To use Room Calibration Pro (which automatically tunes the sound to your space), make sure the microphone on the TV or soundbar is turned on. (The microphone is used only to measure room acoustics and does not record your voice.).
  5. 1.Connect the H7 soundbar to the TV and plug in the power cable.
  6. 2.Connect an HDMI cable to the TV’s ARC or eARC port.
  7. 3.Press the [Settings] button on your TV remote.
  8. 4.Set [Audio Output] to HDMI ARC or HDMI eARC.
  9. 5.Plug the power cable into the bottom of each M7/M5 speaker.
  10. 1.Turn on all LG Sound Suite products you want to connect.

Why This Can Happen

Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.

Safety and Model-Specific Guidance

Stop troubleshooting if you notice burning, electrical damage, unsafe heat, gas odor, refrigerant concerns, or water near electrical components. Follow the official LG USA instructions for your exact model.

Frequently Asked Questions

What should I check first for [LG Sound Suite] What Is Dolby Atmos FlexConnect??

Speaker setup requirements: To use LG Sound Suite, you need either at least two M5 speakers or at least one M7 speaker. (A single M5 speaker cannot be used alone.).

When should I stop troubleshooting and contact LG?

Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.

Does this guidance apply to every LG model?

Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.

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These model pages are linked because the stored category or exact model matches this Help Library topic.

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Read the Official LG Guide