What to Check First
- The building may be experiencing a water outage, the tap could be closed, or the inlet hose might be disconnected.
- The inlet hose may be pressed or kinked.
- Cold weather may have caused the inlet hose to freeze.
- The outlet hose may be clogged.
- The outlet hose may be pressed or kinked.
- The outlet hose may be frozen.
- Laundry net: Use a laundry net that is appropriate for the amount and volume of laundry. It is recommended to fill the laundry net to only 2/3 of its capacity. Avoid washing just one laundry net. Wash two to three laundry nets that are 2/3 full at a time. Incorrect use of laundry nets can damage the washer and laundry, and cause excessive vibrations and noise.
- Blankets/Bedding: When washing two or more sheets or mixing sheets with regular laundry, the items may tangle together, causing an imbalance. Wash one blanket or sheet at a time using the Blanket/Bedding cycle.
- Regular laundry: Overloading and tangling can cause an imbalance in the tub. If this occurs, remove some laundry, distribute the remaining items evenly, and then resume the cycle.
- Small loads of regular laundry: Washing very small loads can also lead to laundry bunching on one side of the tub. Add some more items, making sure they are evenly spread and continue to wash.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for [LG Top Load Washer] Error Code List?
The building may be experiencing a water outage, the tap could be closed, or the inlet hose might be disconnected.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
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