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LG TV - How to Identify My TV's Model Information — LG Help Guide

If you want to locate your LG TV's model information, you can display it on screen using a hotkey.. You can also find it on the right rear label (left side from the watching direction).. This hotkey moves you to the model name screen.. Checking the model name with a hotkey on the TV remote.

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What to Check First

Open the official LG USA article for the latest model-specific checks.

Why This Can Happen

Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.

Safety and Model-Specific Guidance

Stop troubleshooting if you notice burning, electrical damage, unsafe heat, gas odor, refrigerant concerns, or water near electrical components. Follow the official LG USA instructions for your exact model.

Frequently Asked Questions

What should I check first for LG TV - How to Identify My TV's Model Information?

If you want to locate your LG TV's model information, you can display it on screen using a hotkey.. You can also find it on the right rear label (left side from the watching direction).. This hotkey moves you to the model name screen.. Checking the model name with a hotkey on the TV remote.

When should I stop troubleshooting and contact LG?

Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.

Does this guidance apply to every LG model?

Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.

Related LG Products

These model pages are linked because the stored category or exact model matches this Help Library topic.

Buying Guides for This Product Type

Features & valueTV Features Worth Paying For — Value GuideSizingTV Screen Size & Viewing Distance GuideDisplay technologyOLED vs QNED vs UHD TV GuideEfficiency & running costTV Efficiency, Energy & Running-Cost Guide

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Read the Official LG Guide