What to Check First
- Select Your Washer Model: Front Load Washer Top Load Washer.
- Is the noise during the wash or spin cycle? Wash Cycle Spin Cycle.
- Front Load Washer - Wash Cycle Ensure the Shipping Bolts are Removed Open the door and try to shake the drum. If there is no wobble, remove the shipping bolts at the rear of the washer.
- Adjust the size of the load. For optimal performance, the tub should be about 2/3 of its capacity, as the laundry can move freely within the tub.
- Rearrange laundry in the drum. Press the [Pause] button on the washer.
- If the laundry is not evenly spread and stuck to one side in the tub, this can create a pounding or rattling noise during the spin cycle.
- Laundry items such as rugs, blankets, mats, and waterproof fabrics, can cause the tub to become lopsided during the spins and prolong the spin time.
- Check the drum for foreign objects stuck in the tub. Remove any clothing that is inside the drum.
- With the clothing removed, rotate the drum by hand to see if the noise continues. If the noise continues, the washer will require repair service .
- Front Load Washer - Spin Cycle Check if the Washer is Balanced During the spin cycle, the tub rotates and vibrates.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for LG Washer - Troubleshooting Noises During the Cycle?
Select Your Washer Model: Front Load Washer Top Load Washer.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
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