What to Check First
- Does the circuit breaker trip when you use the washer and dryer simultaneously?
- WashTowers consume a significant amount of power. Using a power strip with other appliances may cause power outages.
- ➔ Plug the power cord directly into a wall outlet.
- ➔ Have the building's electrical system inspected.
- If the circuit breaker doesn't reset, turn off the appliance and try resetting the breaker again. If it still doesn't reset, there may be a problem with the building's electrical system. Contact your building management or a qualified electrician. However, if the breaker trips when the appliance is turned on, there may be an issue with the appliance. Contact LG customer service to schedule a repair.
- ➔ Check the outlet by plugging in a small appliance.
- If other appliances don't work in the outlet, the outlet may be faulty. Contact your building management or a qualified electrician to check the outlet.
- ➔ The appliance needs to be inspected. Please schedule a service visit.
- Accidentally adding detergent to the dryer can cause an electrical short and trip the circuit breaker. Please schedule a service visit for an LG technician to inspect your appliance.
- This guide was created for all models, so the images or content may be different from your product.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for [LG WashTower] Circuit breaker suddenly tripped?
Does the circuit breaker trip when you use the washer and dryer simultaneously?
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
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