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Resolution or Display Settings — LG Help Guide: Causes, Checks &

In order to access the DISPLAY menu, press the HOME button on the LG Blu-ray remote, navigate to SETUP, and select DISPLAY.

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OperationTVs

What to Check First

  1. When you select [24 Hz], you may experience some picture disturbance when the video switches video and film material. In this case, select [60 Hz].
  2. Even when [Display Mode] is set to [24 Hz], if your TV is not compatible with 1080p or 2160p/24 Hz, the actual frame frequency of the video output will be 60 Hz to match the video source format.
  3. In order to access the DISPLAY menu, press the HOME button on the LG Blu-ray remote, navigate to SETUP, and select DISPLAY.
  4. Select a TV aspect ratio option according to your TV type.
  5. 4:3 Letter Box - Select when a standard 4:3 TV is connected. Displays theatrical images with masking bars above and below the picture.
  6. 4:3 Pan Scan - Select when a standard 4:3 TV is connected. Displays pictures cropped to fill your TV screen. Both sides of the picture are cut off.
  7. 16:9 Original - Select when a 16:9 wide TV is connected. The 4:3 picture is displayed with an original 4:3 aspect ratio, with black bars appearing at the left and right sides.
  8. 16:9 Full - Select when a 16:9 wide TV is connected. The 4:3 picture is adjusted horizontally (in a linear proportion) to fill the entire screen.
  9. Sets the output resolution of the Component and HDMI video signal.
  10. Auto - If the HDMI OUT jack is connected to TV’s providing display information (EDID), automatically selects the resolution best suited to the connected TV.

Why This Can Happen

Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.

Safety and Model-Specific Guidance

Stop troubleshooting if you notice burning, electrical damage, unsafe heat, gas odor, refrigerant concerns, or water near electrical components. Follow the official LG USA instructions for your exact model.

Frequently Asked Questions

What should I check first for Resolution or Display Settings?

When you select [24 Hz], you may experience some picture disturbance when the video switches video and film material. In this case, select [60 Hz].

When should I stop troubleshooting and contact LG?

Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.

Does this guidance apply to every LG model?

Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.

Related LG Products

These model pages are linked because the stored category or exact model matches this Help Library topic.

Buying Guides for This Product Type

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Related Help Articles

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Read the Official LG Guide