What to Check First
- Both the device and the Blu-ray Player must have Wi-Fi enabled.
- The mobile device must have Miracast enabled.
- The Blu-ray Player must have Miracast capability and the Miracast App must be open.
- If the device is a PC, check the firewall settings.
- Mobile screen doesn't fill the TV screen The image displayed on your TV screen will mirror the image sent from your Smart device. If the content you are currently viewing supports landscape playback, simply turn the phone sideways to switch your layout view. In landscape mode, the phone's image will fill the TV screen.
- Device connects, but screen share fails This issue is most commonly related to PC display drivers or hardware. To troubleshoot: Try to initiate screen sharing using an Android device.
- Connect the Android device using Wi-Fi direct as shown in the Quick Start Guide.
- If the Android device works, but a Windows PC does not: Update your display drivers.
- Ensure your hardware supports Miracast.
- Install the Intel WiDi software found at Intel WiDi Software Downloads .
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for Using Miracast - Blu-ray?
Both the device and the Blu-ray Player must have Wi-Fi enabled.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
Related LG Products
These model pages are linked because the stored category or exact model matches this Help Library topic.