What to Check First
- Select Your Product TV/Home Video Washers/Dryers Computer Products Cooking Appliances Dishwashers Refrigerators Air Conditioners Vacuums Commercial Displays Home Audio Mobile Devices.
- LG Home Audio For home audio devices such as sound bars, sound plates, and home theater systems check underneath the main unit.
- Laptops The model and serial number tag is always located at the bottom of the device. The top number is the model number followed by the serial number below it. Monitors For monitors the model and serial number will be on the back of the unit.
- Refrigerators On most refrigerators, the model and serial number are located inside the refrigerator on the right hand side of the liner. On newer refrigerators the model and serial number are located inside the refrigerator on the left hand side of the liner.
- Dishwasher The tag is located on the right side of the door, when opened.
- Can be located on the top left hand side.
- Can be located on the left side.
- Can be located on the right side.
- Vacuum LG vacuum cleaners will feature the model/serial tag identifier inside where the battery will be lodged. LG product model numbers always start with a letter while the serial number starts with 3 numbers (first one indicating year of manufacturing followed by 2-digits identifying the month).
- Wall AC On the right side as you face the unit. Window AC On the right side as you face the unit. Portable AC On the right side as you face the unit.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for How To Find My LG Model and Serial Number?
Select Your Product TV/Home Video Washers/Dryers Computer Products Cooking Appliances Dishwashers Refrigerators Air Conditioners Vacuums Commercial Displays Home Audio Mobile Devices.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
Related LG Products
These model pages are linked because the stored category or exact model matches this Help Library topic.
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