How to Install and Delete Apps on Your LG TV — LG Help Guide

You can install a variety of apps from the LG Apps and delete the ones you no longer need. If an app won't install, make sure you're signed in to your LG Account, your TV is connected to the internet, your LG Services Country setting matches your region, and your TV has enough storage space. If you're still having trouble after checking these settings, you….

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TroubleshootingTVs

What to Check First

  1. You can install a variety of apps from the LG Apps and delete the ones you no longer need. If an app won't install, make sure you're signed in to your LG Account, your TV is connected to the internet, your LG Services Country setting matches your region, and your TV has enough storage space. If you're still having trouble after checking these settings, you may need to reset your TV.
  2. If you’re not signed in to your LG Account, you may not be able to install or use some apps.
  3. An unstable internet connection can prevent apps from downloading. Downloads may also be unavailable if your LG Services Country setting doesn't match your actual location. Please note that some apps may not be available in your area, as app availability can vary by region and TV model.
  4. If your TV’s storage space is full, you may need to delete apps you no longer need before installing new ones.
  5. On your TV remote, press the [Settings] (gear icon) or [Mute] button three times in a row.
  6. Sign in to your LG Account to use apps without restrictions. Press the Home button on your remote, then select the User icon on the screen. If the User icon doesn't appear, select [ThinQ Home Dashboard] or [AI Home Dashboard]. Select one of the available sign-in methods to sign in, or start creating an LG Account.
  7. Press the Home button on the remote, and then select [APPS] or [LG Apps]. Select the Search icon at the top of the screen. Enter the name of the app in the search bar, and then select [Search]. Select the app from the search results, and then select [Install] on the app details screen. Once installed, select[Launch] to open the app.
  8. Press the Home button on your remote. Select the app you want to delete, then press and hold the Wheel (OK) button to enter Edit App List mode. Select the Trash icon above the app. When 'Are you sure you want to delete it?' appears, select [Yes].
  9. If the issue persists after following the steps above, you can get further support through LG Chatbot on our website or by requesting a technician visit.
  10. (Note: A service fee may apply if your product is out of warranty.).

Why This Can Happen

Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.

Safety and Model-Specific Guidance

Stop troubleshooting if you notice burning, electrical damage, unsafe heat, gas odor, refrigerant concerns, or water near electrical components. Follow the official LG USA instructions for your exact model.

Frequently Asked Questions

What should I check first for How to Install and Delete Apps on Your LG TV?

You can install a variety of apps from the LG Apps and delete the ones you no longer need. If an app won't install, make sure you're signed in to your LG Account, your TV is connected to the internet, your LG Services Country setting matches your region, and your TV has enough storage space. If you're still having trouble after checking these settings, you may need to reset your TV.

When should I stop troubleshooting and contact LG?

Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.

Does this guidance apply to every LG model?

Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.

Related LG Products

These model pages are linked because the stored category or exact model matches this Help Library topic.

Read the Official LG Guide