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If the Pixel Cleaning Notification Keeps Appearing on Your LG OLED

If a Pixel Cleaning notification keeps appearing on your LG OLED TV, the process may have been interrupted for one of the following reasons:.

If the Pixel Cleaning Notification Keeps Appearing on Your LG OLED TV LG USA help image
TroubleshootingTVs

What to Check First

  1. The TV was unplugged before Pixel Cleaning was completed.
  2. The TV was turned back on during Pixel Cleaning.
  3. An HDMI device automatically turned on the TV using SIMPLINK (HDMI-CEC).
  4. Pixel Cleaning was interrupted before completion.
  5. Do not unplug the TV after turning it off.
  6. Do not turn off the power strip.
  7. Do not turn on the TV until Pixel Cleaning is complete.
  8. Pixel Cleaning is available only on LG OLED TVs.
  9. 1. The TV was unplugged after it was turned off.
  10. 2. The TV was turned back on before Pixel Cleaning was completed.

Why This Can Happen

Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.

Safety and Model-Specific Guidance

Stop troubleshooting if you notice burning, electrical damage, unsafe heat, gas odor, refrigerant concerns, or water near electrical components. Follow the official LG USA instructions for your exact model.

Frequently Asked Questions

What should I check first for If the Pixel Cleaning Notification Keeps Appearing on Your LG OLED TV?

The TV was unplugged before Pixel Cleaning was completed.

When should I stop troubleshooting and contact LG?

Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.

Does this guidance apply to every LG model?

Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.

Related LG Products

These model pages are linked because the stored category or exact model matches this Help Library topic.

Buying Guides for This Product Type

Features & valueTV Features Worth Paying For — Value GuideDisplay technologyOLED vs QNED vs UHD TV GuideEfficiency & running costTV Efficiency, Energy & Running-Cost GuideHousehold use caseTV Family & High-Use Household Guide

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Read the Official LG Guide