What to Check First
- Press once: Low heat (Yellow LED).
- Press twice: High heat (Red LED).
- Press three times: Off.
- Always On (Continuous Heating) The heating function remains on even when your cat is not sitting on the cushion.
- Auto (Sensor Heating) The heating function turns on only when a weight of 350 g (0.77 lb) or more is detected on the cushion, helping to save energy.
- Always On (Continuous Heating) Low heat: Yellow (regardless of cat presence).
- High heat: Red (regardless of cat presence).
- Auto (Sensor Heating) Low heat: White (no cat) → Yellow (cat detected).
- High heat: Off (no cat) → Red (cat detected).
- Low-Temperature Burn Risk: If the heating function is set to High heat for an extended period, your pet may be at risk of low-temperature burns. Please monitor your pet closely.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Stop troubleshooting if you notice burning, electrical damage, unsafe heat, gas odor, refrigerant concerns, or water near electrical components. Follow the official LG USA instructions for your exact model.
Frequently Asked Questions
What should I check first for [LG AeroCat Tower] How to Set the Heating Function?
Press once: Low heat (Yellow LED).
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.