What to Check First
- When the A9S vacuum cleaner is docked on the All-in-One Tower, it is automatically locked in place. Then, the All-in-One Tower presses the dust bin cover release button to open the dust bin, empty the dust, and close the dust bin. When cleaning is finished, the vacuum cleaner will start charging.
- 1. When you are finished cleaning, shorten the extension pipe as much as possible and dock the vacuum cleaner on the dust-emptying charging station.
- 2. Press the Start/Stop button on the charging station control panel. A notification sound will play, and the dust bin will be emptied. If you want to use the vacuum cleaner again before the dust bin is emptied, press the Start/Stop button once more before the vacuum cleaner is fully locked in place.
- 3. Once the notification sound ends, it will start emptying the dust bin. It takes about 50 seconds to empty the dust bin.
- Never touch or remove the vacuum cleaner while it is operating. Doing so may cause injury or product malfunction.
- 4. When dust emptying is complete, a notification sound will play while the dust bin closes automatically. You can use the vacuum cleaner once the notification sound ends and the dust emptying icon disappears. Do not remove the vacuum cleaner before the “Empty Dust” icon disappears.
- Is there dust left in the vacuum cleaner?
- This guide was created for all models, so the images or content may be different from your product.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for [LG All-in-One Tower] How do I use the dust-emptying charging station??
When the A9S vacuum cleaner is docked on the All-in-One Tower, it is automatically locked in place. Then, the All-in-One Tower presses the dust bin cover release button to open the dust bin, empty the dust, and close the dust bin. When cleaning is finished, the vacuum cleaner will start charging.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.