What to Check First
- 1. Remove the Front Cover Facing the front of the product (the side with the LG logo), gently pull the top left and right edges of the air inlet (cover).
- 2. Remove the Filter Hold the filter handle and pull it toward you.
- 3. Remove the Dust Use a vacuum cleaner or a soft brush to gently remove dust from the filter.
- 1. Remove the Front Cover Gently pull the top left and right edges of the front cover.
- 2. Open the Sensor Cover Slide the internal sensor cover up.
- 3. Clean the Lens Gently wipe the sensor lens with a slightly damp cotton swab. Then, use a dry cotton swab to completely remove any moisture.
- 4. Reassemble When finished, close the sensor cover and reattach the front cover.
- 1. Remove Surface Dust Use a vacuum cleaner to remove dust from the outside of the cover.
- 2. Wipe the Cat Dome Remove the cushion, then gently wipe the inside walls and exterior of the cat dome with a soft cloth or a wet wipe.
- 3. Wash the Cushion Cover Remove only the cushion cover to wash it.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Stop troubleshooting if you notice burning, electrical damage, unsafe heat, gas odor, refrigerant concerns, or water near electrical components. Follow the official LG USA instructions for your exact model.
Frequently Asked Questions
What should I check first for [LG AeroCat Tower] How to Clean Your AeroCat Tower?
1. Remove the Front Cover Facing the front of the product (the side with the LG logo), gently pull the top left and right edges of the air inlet (cover).
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.