What to Check First
- From the Home Screen, tap Apps > Settings > About phone.
- Tap Software information .
- View the current software under Software version .
- Software version MS21011c - Release date January, 2019 Android Security Update (2018-12-01).
- Software version MS21011b - Release date August, 2018 Android Security Update (2018-10-01).
- Software version MS21011a - Release date August, 2018 Android Security Update (2018-08-01).
- Software version MS21010z - Release date June, 2018 Android Security Update (2018-06-01).
- Software version MS21010y - Release date April, 2018 Android Security Update (2018-04-01).
- Software version M21010v - Release date January, 2018 Android Security Update.
- When the software update is available, you receive a notification prompt.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Stop troubleshooting if you notice burning, electrical damage, unsafe heat, gas odor, refrigerant concerns, or water near electrical components. Follow the official LG USA instructions for your exact model.
Frequently Asked Questions
What should I check first for LG ARISTO - METROPCS MS210 SOFTWARE UPDATE?
From the Home Screen, tap Apps > Settings > About phone.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.