What to Check First
- Open Settings > Network > Connection Setting > Advanced Setting .
- Choose Wireless > Network Name (SSID) , then follow the on-screen steps.
- Choose Wireless , then either PBC to use the WPS button on the router, or PIN to use the router's web interface WPS PIN feature.
- Follow the same steps found in the Quick Start Guide , except on step 7 simply choose Static for IP Mode and enter your static information.
- My network does not appear in the network list Ensure the wireless router is powered on.
- Ensure the Blu-ray Player is within range of the wireless router with minimal obstacles between. Note: The wireless receiver built in to the Blu-ray Player may not be as strong as other devices.
- Restart the Blu-ray Player and wireless router (unplug them then plug them back in).
- For Advanced Users : Make sure the router has SSID Broadcast enabled.
- Unable to join - Incorrect password Contact your Internet Service Provider or router manufacturer for help obtaining the correct Wi-Fi password.
- Wi-Fi passwords are case-sensative , so ensure you mind capital versus lowercase.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for LG Blu-Ray Player - Setting Up Your Wireless Network?
Open Settings > Network > Connection Setting > Advanced Setting .
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
Related LG Products
These model pages are linked because the stored category or exact model matches this Help Library topic.