What to Check First
- Steam, which might be mistaken for ‘smoke’, comes out from the washer.
- 1. If the door is opened during a wash cycle, it is normal to see steam escape. When running on Normal cycle, the temperature of the water is raised up to 40°C/104°F and the temperature of the air inside the drum also rises.
- * A higher or lower water temperature setting is available depending on the selection of additional options. * The available water temperature settings may vary by product model or cycle.
- If you open the washer’s door during a hot wash cycle, you may observe a smoke-like rise of steam, depending on the outside temperature. Since it is possible to use hot water and add more laundry, you may see steam escaping when you open the door. This may be mistaken for 'smoke'. However, this is a normal occurrence, similar to steam rising from a hot cup of coffee. Rest assured, the product is safe to use.
- 2. In the case of newer models, the LED light on the door gasket make steam more visible when you open the washer’s door.
- * Some models are not equipped with such lamps.
- This guide was created for all models, so the images or content may be different from your product.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for LG Frontload Washer - Troubleshooting Steam Coming from Washer?
Steam, which might be mistaken for ‘smoke’, comes out from the washer.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
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