What to Check First
- Change Default Messaging App.
- From the Home screen, tap the Apps > Messaging.
- Tap to create a new message.
- Enter a contact name or phone in the To field. As you enter the contact name, matching contacts appear. You can tap a suggested recipient. You can also add multiple contacts.
- Tap the Enter message field and start entering your message.
- Tap the Menu icon to open the options menu. Choose from any of the available options.
- Tap Send to send your message.
- From the Home screen, tap Apps > Messaging > Menu icon > Settings > General settings > Conversation theme .
- Tap the Wallpaper tab to choose the conversation background. Choose from the 6 options provided, a photo from your Gallery, or take a pictures to use.
- Tap the Bubble tab to choose the conversation style. Choose from the 6 options provided.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Stop troubleshooting if you notice burning, electrical damage, unsafe heat, gas odor, refrigerant concerns, or water near electrical components. Follow the official LG USA instructions for your exact model.
Frequently Asked Questions
What should I check first for LG Mobile Phones - G4 Messaging?
Change Default Messaging App.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.