What to Check First
- Do you want to use the clear screen without disconnections or slowing down?
- G-Sync is used to provide a soft video by removing disconnections and slowing down found in the HD game playing. Before you can use the function, you must make sure you use an NVIDIA graphics card that supports G-Sync and connect the PC and the monitor with a DP cable. If the screen flickers or fails to display correctly when using the G-Sync function, then change [Overclock] of the monitor to [Off].
- ➔ Go to the [Device Admin] menu for the PC used, and check if the NVIDIA graphics card is used. Go to the homepage of NVIDIA to see if the graphic card supports the G-Sync function.
- ➔ Check the Windows setting and activate the G-Sync function as follows.
- ➔ Check if the PC and the monitor have the same output methods and connect them with a DP cable.
- ➔ If the monitor’s Overclock setting is [On], then the screen might blink or fail to display correctly. Switch it to [Off].
- This guide was created for all models, so the images or content may be different from your product.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for LG Monitor - I want to know how to use G-Sync.?
Do you want to use the clear screen without disconnections or slowing down?
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
Related LG Products
These model pages are linked because the stored category or exact model matches this Help Library topic.