What to Check First
- The default stand setup is assembled with a C-type grip and included in the box.
- Installation is not possible if the desk is box-shaped or the top is thicker than 90mm.
- For safety, make sure to fully insert the grip inside and tighten the screw during installation. Installation is not possible if there is a structure protruding from the bottom.
- Reassemble with the T-type grip included in the box and install it.
- Make sure that the thickness is the same on both sides of the installation.
- Remove the screw of the C-type grip and reassemble it with the T-type grip provided in the package.
- Check the direction of the monitor and install the stand to the cable hole.
- The direction that the arrow points on the top of the grip indicates the direction in which front of the monitor should face.
- Assemble the rubber pad and handle and tighten clockwise.
- The rubber pad is not included separately and should be utilized after separating the components set up inside the C-type grip.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for [LG monitor] Let's find out how to install a 360 stand?
The default stand setup is assembled with a C-type grip and included in the box.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
Related LG Products
These model pages are linked because the stored category or exact model matches this Help Library topic.