What to Check First
- Moisture in the air is absorbed on the cooktop, resulting in water stains.
- Water spots remain when a pan boils over from cooking food.
- Any water marks on the cooktop can be removed easily if you wipe them off with a dedicated cleaner and a soft cloth once the surface has cooled. If you use the electric range while oil, sugar, or salt is on the bottom of the cookware, or seasonings are left on the cooktop during cooking, the cooktop may be scratched. In such cases, remove the substances using a scraper. To keep your cooktop clean, it's important to clean it regularly.
- Do not use a highly abrasive sponge, abrasive cleaner, scrubber (nylon, iron), or wipe the cooktop with a corrosive detergent/agent, as they may scratch the cooktop.
- First: Apply an appropriate amount of dedicated detergent/cleaner to the cooktop and wipe it with a soft cloth. (Do not use iron scrubbers, nylon scrubbers, or abrasive cleaners.).
- Second: When a pan boils over from cooking food, it leaves a white mark.
- Apply a cleaner to the stains and let it soak for 10 minutes.
- Tilt the scraper blade to 40 degrees and scrape the stains off.
- Wipe the stains off lightly with a damp cloth and finish with a dry cloth.
- This guide was created for all models, so the images or content may be different from your product.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for LG Range - How To Clean An Induction Cooktop Top Plate?
Moisture in the air is absorbed on the cooktop, resulting in water stains.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
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These model pages are linked because the stored category or exact model matches this Help Library topic.
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