What to Check First
- Cookware not suitable for an induction range was used.
- Cookware with a small bottom was used.
- The type, size, and position of the cookware used for induction products determine the operation and heating performance.
- ➔ Use Induction-compatible cookware.
- Cookware without an IH symbol may not function effectively depending on its construction material and/or the heat level may decrease. If only part of the bottom of the cookware is magnetic, the induction may not work properly even if it has an IH symbol.
- ➔ Cookware bottom must be large enough to cover the burner.
- This guide was created for all models, so the images or content may be different from your product.
Why This Can Happen
Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.
Safety and Model-Specific Guidance
Frequently Asked Questions
What should I check first for LG Range - Troubleshooting Induction Cookware Not Heating?
Cookware not suitable for an induction range was used.
When should I stop troubleshooting and contact LG?
Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.
Does this guidance apply to every LG model?
Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.
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