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LG Range - Wide Zone Induction is Not Heating Properly — LG Help

[Wide zone] is a function to heat up large cookware quickly by operating two burners on the left at the same time. Also, the cookware won't get hot if you place and use it in the center of the wide zone.

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TroubleshootingCooking Appliances

What to Check First

  1. Round cookware has been placed and used in the center of the [wide zone].
  2. Cookware that does not match the burner size is used.
  3. Round and square cookware can be used for [wide zone].
  4. Use cookware that fits the burner size and has a flat bottom surface. If the bottom of the cookware is smaller or larger than the burner, it may heat up slowly. Therefore, use cookware that has an appropriate bottom size for each burner.
  5. [Wide zone] is a function to heat up large cookware quickly by operating two burners on the left at the same time. Also, the cookware won't get hot if you place and use it in the center of the wide zone.
  6. ➔ When using round cookware, place and use it on the front or back.
  7. The IH coil is located on the left-front and left-back sides. If you place and use round cookware of an inappropriate size in the center of the wide zone, it may not get hot or heat properly.
  8. The recommended size of cookware may differ by product. Refer to the user guide.
  9. This guide was created for all models, so the images or content may be different from your product.

Why This Can Happen

Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.

Safety and Model-Specific Guidance

Stop troubleshooting if you notice burning, electrical damage, unsafe heat, gas odor, refrigerant concerns, or water near electrical components. Follow the official LG USA instructions for your exact model.

Frequently Asked Questions

What should I check first for LG Range - Wide Zone Induction is Not Heating Properly?

Round cookware has been placed and used in the center of the [wide zone].

When should I stop troubleshooting and contact LG?

Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.

Does this guidance apply to every LG model?

Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.

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These model pages are linked because the stored category or exact model matches this Help Library topic.

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Buying Guides for This Product Type

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