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Altering Sound Effect option either unresponsive or noisy — LG Help

While streaming from a USB device connected to the SK6Y sound bar, any attempt to change the Sound Effect will result in some unwelcome noise from the sound bar or new selection not taking effect.

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TroubleshootingLaptops

What to Check First

  1. While streaming from a USB device connected to the SK6Y sound bar, any attempt to change the Sound Effect will result in some unwelcome noise from the sound bar or new selection not taking effect.
  2. This system has a number of pre-set surround sound fields. You can select a desired sound mode by using SOUND EFFECT .
  3. It has been reported recently that the LG sound bar, model SK6Y, showed erratic behavior whenever users were streaming from a connected USB device and attempting to change the Sound Effect selection. Changing the Sound Effect either resulted in introducing some random undesired noise in the audio playback or the selection would simply not compute (unresponsive).
  4. In order to update the device’s software to the latest most recent version, users will need to have downloaded and installed “LG Wi-Fi Speaker” app from the Google Play Store.
  5. Also, ensure the sound bar is connected to your home network.

Why This Can Happen

Symptoms can have more than one cause, and the correct steps depend on the exact model, installation and operating conditions. Use the checks above to narrow the issue before service.

Safety and Model-Specific Guidance

Stop troubleshooting if you notice burning, electrical damage, unsafe heat, gas odor, refrigerant concerns, or water near electrical components. Follow the official LG USA instructions for your exact model.

Frequently Asked Questions

What should I check first for Altering Sound Effect option either unresponsive or noisy?

While streaming from a USB device connected to the SK6Y sound bar, any attempt to change the Sound Effect will result in some unwelcome noise from the sound bar or new selection not taking effect.

When should I stop troubleshooting and contact LG?

Stop if the product shows signs of electrical damage, burning, leaking near electrical components, or if the recommended checks do not resolve the issue. Use LG USA support for model-specific service guidance.

Does this guidance apply to every LG model?

Not always. Controls, error codes and service steps can differ by model. Confirm the exact model number and follow the linked LG USA article for model-specific instructions.

Related LG Products

These model pages are linked because the stored category or exact model matches this Help Library topic.

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Read the Official LG Guide